service MERCEDES-BENZ GLA 2019 Owner's Manual

XEstablish a Bluetooth®connection to themultimedia system (see the Digital Opera-tor's Manual).
XPress theYorebutton on the steer-ing wheel to select theTelTelmenu.
You will see one of the following display mes-sages in the multifunction display:
RPhone READYPhone READYor the name of the networkprovider: the mobile phone has found a net-work and is ready to receive.
RPhone No ServicePhone No Service: there is no networkavailable or the mobile phone is searchingfor a network.
Accepting a call
If someone calls you when you are in theTelTelmenu, a display message appears in the multi-function display.
You can accept a call at any time, even if youare not in theTelTelmenu.
XPress theabutton on the steering wheelto accept an incoming call.
Rejecting or ending a call
You can end or reject a call anytime, even ifyou are not in theTelTelmenu.
XPress thevbutton on the steering wheelto reject or end a call.
Selecting an entry in the phone book
XPress theYorebutton on the steer-ing wheel to select theTelTelmenu.
XPress thec,dorvbutton toswitch to the phone book.
XAuthorize access to the phone book on thephone.
XPress thecordbutton to select thedesired name.
or
XTo begin rapid scrolling:press and holdthecordbutton for longer than onesecond.Rapid scrolling stops when you release thebutton or reach the end of the list.
XIf only one telephone number is storedfor a name:press theaorvbuttonto start dialing.
or
XIf there is more than one number for aparticular name:press theaorvbutton to display the numbers.
XPress thecordbutton to select thenumber you want to dial.
XPress theaorvbutton to start dial-ing.
or
XIf you do not want to make a call:pressthevor8button.
Redialing
The on-board computer saves the last namesor numbers dialed in the redial memory.
XPress theYorebutton on the steer-ing wheel to select theTelTelmenu.
XPress theabutton to switch to theredial memory.
XPress thecordbutton to select thedesired name or number.
XPress theaorvbutton to start dial-ing.
or
XIf you do not want to make the call:pressthevor8button.
Assistance menu
Introduction
Depending on the equipment installed in thevehicle, you have the following options in theDriveAssistDriveAssistmenu:
RDisplaying the assistance graphic(Ypage 197)
RDeactivating/activating ESP®(exceptMercedes‑AMG vehicles) (Ypage 197)
RActivating/deactivating Active Brake Assist(Ypage 197)
RActivating/deactivating ATTENTION ASSIST(Ypage 198)
RActivating/deactivating Blind Spot Assist(Ypage 198)
RActivating/deactivating Lane Keeping Assist(Ypage 198)
196Menus and submenus
On-board computer and displays

The selected unit of measurement for distanceapplies to:
RDigital speedometer in theTripTripmenu
ROdometer and the trip odometer
RTrip computer
RCurrent fuel consumption and approximaterange
RNavigation instructions in theNaviNavimenu
RCruise control
RActive Distance Assist DISTRONIC
RASSYST PLUS service interval display
Switching the additional speedometer
on/off
If the additional speedometer is switched on,the speed is shown in the status bar in themultifunction display instead of the outsidetemperature.
The speed displayCis an alternative to yourspeedometer.
XPress theYorebutton on the steer-ing wheel to select theSett.Sett.menu.
XPress thedorcbutton to select theInstrument ClusterInstrument Clustersubmenu.
XPressvto confirm.
XPress thedorcbutton to select theSpeedometer [km/h]Speedometer [km/h]orSpeedometerSpeedometer[mph][mph]function.You will see the selected setting:OnOnorOffOff.
XPress thevbutton to save the setting.
Selecting permanent display
ThePermanent Display:Permanent Display:function allows youto choose whether the multifunction displayalways shows the outside temperature or thespeed.
The speed displayCis an alternative to yourspeedometer.
XPress theYorebutton on the steer-ing wheel to select theSett.Sett.menu.
XPress thedorcbutton to select theInstrument ClusterInstrument Clustersubmenu.
XPressvto confirm.
XPress thedorcbutton to select thePermanent Display:Permanent Display:function.The current setting,Outside TemperatureOutside TemperatureorSpeedometer [km/h]Speedometer [km/h]/SpeedometerSpeedometer[mph][mph], appears.
XPress thevbutton to save the setting.
Lights
Switching the daytime running lamps
on/off
This function is not available in Canada.
XPress theYorebutton on the steer-ing wheel to select theSett.Sett.menu.
XPress thedorcbutton to select theLightLightsubmenu.
XPressvto confirm.
XPress thedorcbutton to select theDaytime Running LightsDaytime Running Lightsfunction.If theDaytime Running LightsDaytime Running Lightsfunctionhas been switched on, the multifunction dis-play shows the cone of light and the

Display messagesPossible causes/consequences andPPSolutions
The yellow$warning lamp lights up and the redI(USAonly) or$(Canada only) indicator lamp flashes.
It is not possible to apply the electric parking brake manually.
XShift the transmission to position].
XVisit a qualified specialist workshop.
'(USA only)
M(Canada only)
Check Brake FluidCheck Brake FluidLevelLevel
There is not enough brake fluid in the brake fluid reservoir.
A warning tone sounds. The'(USA only) orM(Canada only)warning lamps in the instrument cluster may also light up.
GWARNING
The braking effect may be impaired.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions. Do not continue drivingunder any circumstances.
XSecure the vehicle against rolling away (Ypage 145).
XConsult a qualified specialist workshop.
XDo not add brake fluid. This does not correct the malfunction.
&
Check Brake PadCheck Brake PadWearWear
The brake pads/linings have reached their wear limit.
XVisit a qualified specialist workshop.
S
InoperativeInoperative
Malfunction of one or more main functions of the Mercedes me con-nect system.
XVisit a qualified specialist workshop.
Mercedes me con‐Mercedes me con‐nect Services Limi‐nect Services Limi‐ted See Operator'sted See Operator'sManualManual
Service limited.
Malfunction of one or more main functions of the Mercedes me con-nect system.
XObserve the notes on diagnostics connection (Ypage 27).
XVisit a qualified specialist workshop.
Displaymessages209
On-b oard computer and displays
Z

Display messagesPossible causes/consequences andPPSolutions
u
SRS MalfunctionSRS MalfunctionService RequiredService Required
The restraint system is malfunctioning. Theuwarning lamp alsolights up in the instrument cluster.
GWARNING
The air bags or Emergency Tensioning Devices may either be trig-gered unintentionally or, in the event of an accident, may not betriggered.
There is an increased risk of injury.
XVisit a qualified specialist workshop immediately.
Further information about the restraint system (Ypage 39).
u
Front Left Malfunc‐Front Left Malfunc‐tion Servicetion ServiceRequiredRequiredorFrontFrontRight MalfunctionRight MalfunctionService RequiredService Required
The restraint system is malfunctioning at the front on the left orright. Theuwarning lamp also lights up in the instrument clus-ter.
GWARNING
The air bags or Emergency Tensioning Devices may either be trig-gered unintentionally or, in the event of an accident, may not betriggered.
There is an increased risk of injury.
XVisit a qualified specialist workshop immediately.
u
Rear Left Malfunc‐Rear Left Malfunc‐tion Servicetion ServiceRequiredRequiredorRearRearRight MalfunctionRight MalfunctionService RequiredService Required
The rear left-hand or right-hand restraint system is malfunctioning.Theuwarning lamp also lights up in the instrument cluster.
GWARNING
The air bags or Emergency Tensioning Devices may either be trig-gered unintentionally or, in the event of an accident, may not betriggered.
There is an increased risk of injury.
XVisit a qualified specialist workshop immediately.
u
Left Side CurtainLeft Side CurtainAirbag MalfunctionAirbag MalfunctionService RequiredService RequiredorRight Side Cur‐Right Side Cur‐tain Airbag Mal‐tain Airbag Mal‐function Servicefunction ServiceRequiredRequired
The left-hand or right-hand window curtain air bag is malfunctioning.Theuwarning lamp also lights up in the instrument cluster.
GWARNING
The left or right window curtain air bag may either be triggered unin-tentionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XVisit a qualified specialist workshop immediately.
Displaymessages211
On-b oard computer and displays
Z

Display messagesPossible causes/consequences andPPSolutions
Transmission NotTransmission Notin P Risk of Vehi‐in P Risk of Vehi‐cle Rolling Awaycle Rolling Away
The driver's door is open or not fully closed and the transmission isin position^,\\or[.
A warning tone also sounds.
GWARNING
The vehicle may roll away.
There is a risk of an accident.
XShift the transmission to position].
XSecure the vehicle against rolling away (Ypage 145).
XClose the driver's door completely.
Service RequiredService RequiredDo Not Shift GearsDo Not Shift GearsVisit DealerVisit Dealer
You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position[is selected:
XDrive to a qualified specialist workshop without shifting the trans-mission from position[.
If position^,\\or]is selected:
XSecure the vehicle against rolling away (Ypage 145).
XNotify a qualified specialist workshop or breakdown service.
Only Shift to 'P'Only Shift to 'P'when Vehicle iswhen Vehicle isStationaryStationary
The vehicle is moving.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XShift the transmission to position].
To Engage Trans‐To Engage Trans‐miss. Position Rmiss. Position RFirst Depress theFirst Depress theBrakeBrake
You have attempted to shift from position[or\\to position^.
XShift the transmission to position^with the brake pedaldepressed.
Reversing Not Pos‐Reversing Not Pos‐sible Servicesible ServiceRequiredRequired
The automatic transmission is malfunctioning. You cannot back up.
XVisit a qualified specialist workshop.
Transmission Mal‐Transmission Mal‐functionfunctionThe automatic transmission is malfunctioning.
XVisit a qualified specialist workshop.
Transmission Mal‐Transmission Mal‐function Stopfunction StopThe automatic transmission is malfunctioning.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 145).
XConsult a qualified specialist workshop.
226Displaymessages
On-b oard computer and displays

XTurn the SmartKey to positionHin the igni-tion lock (Ypage 125).
XVehicles with a stowage compartmentcover:press the lower section of coverC.The stowage compartment opens.
XPress in cigarette lighterD.Cigarette lighterDwill pop out automati-cally when the heating element is red-hot.
12 V sockets
General notes
XTurn the SmartKey to positionGin the igni-tion lock (Ypage 125).
The sockets can be used for accessories witha maximum draw of 180 W (15 A). Accessoriesinclude such items as chargers for mobilephones.
If you use the sockets for long periods whenthe engine is switched off, the battery may dis-charge.
An emergency cut-out ensures that the on-board voltage does not drop too low. If the on-board voltage is too low, the power to thesockets is automatically cut. This ensures thatthere is sufficient power to start the engine.
Socket in the front center console
XVehicles with a stowage compartmentcover:press the lower section of the cover.The stowage compartment opens.
XLift up the cover of the socket.
Socket in the rear passenger compart-
ment center console
XPull the cover out by the top of the handleedge.
XLift up the cover of the socket.
Socket in the cargo compartment
XLift up the cover of socketC.
Mercedes me connect
General notes
A license agreement must be in place in orderto activate the Mercedes me connect service.Make sure that your system is activated andoperational. To register, press the

The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network isavailable for transmitting data to the Cus-tomer Center
Ra service subscription is available
Rthe starter battery is sufficiently charged
iDetermining the location of the vehicle ona map is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded tothe Customer Assistance Center
The Mercedes me connect system
To adjust the volume during a call, proceed asfollows:
XPress the

Roadside Assistance call button
XPress Roadside Assistance call buttonC.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in Roadside Assistancecall buttonCflashes while the call isactive. The multifunction display shows theConnecting CallConnecting Callmessage. The audio out-put is muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe display of the multimedia system indi-cates that a call is active. During the call,you can change to the navigation menu bypressing the NAVI button on the multimediasystem, for example.
Voice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
From the remote malfunction diagnosis, theMercedes-Benz Customer Assistance Centercan ascertain the nature of the problem(Ypage 266).
The Mercedes-Benz Customer Assistance Cen-ter either sends a qualified Mercedes-Benztechnician or makes arrangements for yourvehicle to be transported to the nearestMercedes-Benz Service Center.
You may be charged for services such asrepair work and/or towing.
You can obtain further information from yourMercedes me connect manual.
iThe system has not been able to initiate aRoadside Assistance call, if:
Rthe indicator lamp for Roadside Assis-tance call buttonCis flashing continu-ously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center hasbeen established.
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
MB Info call button
XPress MB Info call buttonC.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in MB Info call buttonCflashes while the connection is being made.The multifunction display shows theCon‐Con‐necting Callnecting Callmessage. The audio systemis muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
Features263
Stowage and features
Z

If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe display of the multimedia system indi-cates that a call is active. During the call,you can change to the navigation menu bypressing the NAVI button on the multimediasystem, for example.
Voice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
You receive information about operating yourvehicle, about the nearest Mercedes-Benz Ser-vice Center and about other products andservices from Mercedes-Benz.
USA only: you can find further information onthe Mercedes me connect system under "Own-ers Online" at http://www.mbusa.com.
iThe system has not been able to initiate anMB Info call, if:
Rthe indicator lamp in MB Info call but-tonCis flashing continuously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center hasbeen established.
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Call priority
When service calls are active, e.g. RoadsideAssistance or MB Info calls, an emergency callcan still be initiated. In this case, an emer-gency call will take priority and override allother active calls.
The indicator lamp of the respective buttonflashes until the call is ended.
An emergency call can only be terminated bythe Mercedes-Benz Customer Assistance Cen-ter.
All other calls can be ended by pressing:
Rthevbutton on the multifunction steer-ing wheel
Rthe corresponding button in the multimediasystem to end the voice call
iWhen a call is initiated, the audio systemis muted. The mobile phone is no longerconnected to the multimedia system. How-ever, if you want to use your mobile phone,do so only when the vehicle is stationaryand in a safe location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access toa database with over 15 million points of inter-est (POIs). These can be downloaded on thenavigation system in your vehicle. If you knowthe destination, the address can be downloa-ded. Alternatively, you can obtain the locationof Points of Interest (POIs)/important destina-tions in the vicinity.
Furthermore, you can download routes with upto 20 way points.
You are prompted to confirm route guidanceto the address entered.
The system calculates the route and subse-quently starts the route guidance with theaddress entered.
iIf you selectNoNo, the address can be savedin the address book.
iThe Destination Download function isavailable if the relevant mobile phone net-work is available and data transfer is possi-ble.
iThe Destination Download function canonly be used if the vehicle is equipped witha navigation system.
Route Assistance
This service is part of the Mercedes me con-nect PLUS Package and cannot be obtainedseparately.
iYou can also use the Route Assistancefunction if your vehicle is not equipped witha navigation system.
264Features
Stowage and features

Within the framework of this service, youreceive a professional and reliable form of nav-igation support without having to leave yourvehicle.
The customer service representative finds asuitable route depending on your vehicle's cur-rent position and the desired destination. Youwill then be guided live through the currentroute section.
Search and Send
General notes
iTo use "Search & Send", your vehicle mustbe equipped with Mercedes me connect anda navigation system. Additionally, aMercedes me connect service subscriptionmust be completed.
"Search & Send" is a destination entry service.A destination address found on Google Maps™can be transferred via Mercedes me connectdirectly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://www.maps.google.com and enter a destina-tion address into the entry field.
XTo send the destination address to the e-mail address of your Mercedes me con-nect account:click the corresponding but-ton on the website.
iExample:
If you select 'Send to vehicle' and then'Mercedes-Benz', the destination addresswill be sent to your vehicle.
XIf the "Send" dialog window appears:inthe corresponding field enter the e-mailaddress that you specified when setting upyour Mercedes me connect account.
XClick "Send".
iInformation on specific commands such as"Address entry" or "Send" can be found onthe website.
Calling up destination addresses
XSwitch on the ignition.The destination address is loaded into thevehicle's navigation system.
A display message appears, asking whethernavigation should be started.
XSelectYesYesby turningyRzor sliding