service MERCEDES-BENZ GLA 2019 Owners Manual

Index.......................................................4
Digital Operator's Manual..................24
Introduction ...........................................24
Operation ............................................... 24
Introduction.........................................25
Protecting the environment ...................25
Genuine Mercedes-Benz parts ...............25
Operator's Manual ................................. 26
Service and vehicle operation ................26
Operating safety .................................... 27
QR code for rescue card ........................ 28
Data storage .......................................... 28
Information on copyright ....................... 30
At a glance...........................................31
Cockpit .................................................. 31
Instrument cluster ................................. 32
Multifunction steering wheel ................. 33
Center console ...................................... 34
Door control panel ................................. 37
Overhead control panel .........................38
Safety...................................................39
Panic alarm ............................................ 39
Occupant safety .................................... 39
Children in the vehicle ........................... 53
Pets in the vehicle ................................. 59
Driving safety systems ........................... 60
Protection against theft .........................67
Opening and closing...........................69
SmartKey ............................................... 69
Doors ..................................................... 75
Cargo compartment ...............................77
Side windows ......................................... 83
Panorama roof with power tilt/slid-
ing panel ................................................ 87
Seats, steering wheel and mir-
rors.......................................................92
Correct driver's seat position ................ 92
Seats ..................................................... 92
Steering wheel ....................................... 97
Mirrors ................................................... 98
Memory function ................................. 101
Lights and windshield wipers..........102
Exterior lighting ................................... 102
Interior lighting .................................... 105
Replacing bulbs ................................... 106
Windshield wipers ................................ 109
Climate control.................................113
Overview of climate control systems ... 113
Operating the climate control sys-
tems .................................................... 118
Air vents .............................................. 123
Driving and parking..........................124
Notes on breaking-in a new vehicle ..... 124
Driving ................................................. 124
DYNAMIC SELECT button (all vehi-
cles except Mercedes-AMG vehi-
cles) ..................................................... 132
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .................... 133
Automatic transmission ....................... 134
Refueling ............................................. 142
Parking ................................................ 145
Driving tips .......................................... 148
Driving systems ................................... 157
On-board computer and displays....188
Important safety notes ........................ 188
Displays and operation ........................ 188
Menus and submenus ......................... 191
Display messages ................................ 203
Warning and indicator lamps in the
instrument cluster ............................... 230
Multimedia system...........................242
General notes ...................................... 242
Important safety notes ........................ 242
Function restrictions ............................ 242
Operating system ................................ 243
2Contents

Stowage and features......................250
Loading guidelines ...............................250
Stowage areas ..................................... 250
Features .............................................. 257
Maintenance and care......................273
Engine compartment ........................... 273
ASSYST PLUS ...................................... 277
Care ..................................................... 278
Roadside Assistance........................286
Where will I find...? .............................. 286
Flat tire ................................................ 287
Battery (vehicle) .................................. 292
Jump-starting ....................................... 295
Towing and tow-starting ......................298
Fuses ................................................... 301
Wheels and tires...............................304
Important safety notes ........................ 304
Operation ............................................ 304
Winter operation .................................. 306
Tire pressure ....................................... 307
Loading the vehicle .............................. 316
All about wheels and tires ................... 319
Changing a wheel ................................ 325
Wheel and tire combinations ...............329
Emergency spare wheel ....................... 330
Technical data...................................332
Information regarding technical data
............................................................. 332
Vehicle electronics .............................. 332
Identification plates .............................333
Service products and filling capaci-
ties ...................................................... 334
Vehicle data ......................................... 339
Vehicle data for off-road driving .......... 340
Contents3

Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 168
Performance Seat ............................ 96
AMG adaptive sport suspension
system
General Information .......................168
AMG menu (on-board computer)..... 200
AMG Performance exhaust sys-
tem..................................................... 130
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle.............. 156
Ashtray............................................... 259
Assistance display (on-board
computer).......................................... 197
Assistance menu (on-board com-
puter)..................................................196
ASSYST PLUS
Displaying a service message ........278
Driving abroad ............................... 278
Hiding a service message .............. 277
Information about Service ............. 278
Resetting the service interval dis-
play ................................................ 278
Service message ............................ 277
Special service requirements ......... 278
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 68
Function ...........................................68
Switching off the alarm .................... 68
ATTENTION ASSIST
Activating/deactivating ................. 198
Display message ............................ 219
Function/notes............................. 183
Audio 20
Driving dynamics display ............... 171
Audio menu (on-board computer).... 194
Audio system
see Digital Operator's Manual
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 216
see Lights
Automatic car wash (care)............... 279
Automatic engine start (ECO
start/stop function).......................... 129
Automatic engine switch-off (ECO
start/stop function).......................... 129
Automatic headlamp mode.............. 102
Automatic transmission
Accelerator pedal position ............. 137
Changing gear ............................... 137
DIRECT SELECT lever ..................... 134
Drive program ................................ 138
Drive program display .................... 134
Driving tips .................................... 137
DYNAMIC SELECT button (all
vehicles except Mercedes-AMG
vehicles) ........................................ 132
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .............. 133
Emergency running mode.............. 142
Engaging drive position .................. 136
Engaging neutral ............................ 135
Engaging park position
(Mercedes-AMG vehicles) .............. 136
Engaging park position automati-
cally ............................................... 135
Engaging reverse gear ................... 135
Engaging the park position ............ 134
Holding the vehicle stationary on
uphill gradients .............................. 138
Kickdown ....................................... 138
Manual shifting .............................. 140
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 200
Overview ........................................ 134
Problem (malfunction) ................... 142
Pulling away ................................... 128
Selector lever ................................ 136
Starting the engine ........................ 127
Steering wheel paddle shifters ...... 140
Transmission position display ........ 136
Index5

Distance warning function
Function/notes ................................ 62
Warning lamp .................................240
Doors
Automatic locking (on-board
computer) ...................................... 199
Automatic locking (switch) ...............76
Central locking/unlocking
(SmartKey) .......................................69
Control panel ...................................37
Display message ............................ 228
Emergency locking ........................... 77
Emergency unlocking ....................... 76
Important safety notes.................... 75
Opening (from inside) ...................... 75
Drinking and driving......................... 149
Drive program
Automatic transmission ................. 138
Display ........................................... 136
Display (DIRECT SELECT lever) ...... 134
Driver's door
see Doors
Driver's seat
see Seat
Driving
Towing vehicles ............................. 132
Driving abroad
Mercedes-Benz Service ................. 278
Driving dynamics display
Off-road program ........................... 171
Driving in mountainous terrain
Approach/departure angle ............ 156
Driving off-road
see Off-road driving
Driving on flooded roads.................. 153
Driving safety system
Active Brake Assist .......................... 61
Situation-dependent braking
assistance ........................................ 63
Driving safety systems
ABS (Anti-lock Braking System) ....... 60
ADAPTIVE BRAKE............................. 67
BAS (Brake Assist System) .............. 61
Distance warning function ............... 62
EBD (electronic brake force dis-
tribution) .......................................... 67
ESP®(Electronic Stability Pro-
gram) ............................................... 63
Important safety information ........... 60
Overview .......................................... 60
STEER CONTROL ............................. 67
Driving system
Off-road program ........................... 170
Parking assist PARKTRONIC .......... 171
RACE START (Mercedes-AMG
vehicles) ........................................ 167
Start-off assist ............................... 166
Driving systems
360°camera .................................. 182
Active Parking Assist ..................... 174
AMG adaptive sport suspension
system ........................................... 168
ATTENTION ASSIST ........................ 183
Blind Spot Assist ............................ 185
Cruise control ................................ 157
Display message ............................ 219
HOLD function ............................... 165
Lane Keeping Assist ...................... 186
Lane Tracking package .................. 185
Rear view camera .......................... 178
Driving tips
Active Distance Assist
DISTRONIC ............................ 158, 164
Automatic transmission ................. 137
Brakes ........................................... 150
Break-in period .............................. 124
Checking brake lining thickness .... 152
Downhill gradient ........................... 150
Drinking and driving ....................... 149
Driving in winter ............................. 153
Driving on flooded roads ................ 153
Driving on sand .............................. 155
Driving on wet roads ...................... 152
Exhaust check ............................... 149
Fuel ................................................ 149
General .......................................... 148
Hydroplaning ................................. 152
Icy road surfaces ........................... 153
Limited braking efficiency on sal-
ted roads ....................................... 151
Off-road driving .............................. 153
Snow chains .................................. 307
The first 1000 miles (1500 km) ..... 124
Tire ruts ......................................... 156
Traveling uphill ............................... 156
Wet road surface ........................... 151
Index9

Maximum gradient climbing abil-
ity .................................................. 340
Traveling uphill ...............................156
Off-road Program
Driving dynamics display............... 171
General notes ................................ 170
Off-road system
DSR ............................................... 169
Off road drive program .................. 170
Off-road 4ETS .................................. 64
Off-road ABS .................................... 60
Off-road ESP®.................................. 66
On-board computer
AMG menu ..................................... 200
Assistance graphic menu ............... 197
Assistance menu ........................... 196
Audio menu ................................... 194
Convenience submenu .................. 200
Display messages .......................... 203
Displaying a service message ........ 278
Factory settings ............................. 200
Important safety notes .................. 188
Instrument cluster submenu .......... 198
Lighting submenu .......................... 199
Menu overview .............................. 191
Message memory .......................... 203
Navigation menu ............................ 193
Operation ....................................... 189
RACETIMER ................................... 201
Service menu ................................. 198
Settings menu ............................... 198
Standard display ............................ 192
Telephone menu ............................ 195
Trip menu ...................................... 192
Vehicle submenu ........................... 199
Video DVD operation ..................... 195
On-board diagnostic interface
see Diagnostics connection
Opening and closing the side trim
panels................................................. 108
Operating safety
Declaration of conformity ................ 27
Operating system
see On-board computer
Operation
Digital Operator's Manual................ 24
Operator's Manual
Vehicle equipment ........................... 26
Outside temperature display........... 188
Overhead control panel...................... 38
Override feature
Rear side windows........................... 59
P
Paint code number............................ 333
Paintwork (cleaning instructions)... 280
Panic alarm.......................................... 39
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 87
Operating ......................................... 88
Operating the roller sunblinds for
the sliding sunroof ........................... 89
Problem (malfunction) ..................... 91
Reversing feature ............................. 88
Parcel shelf........................................ 255
Parking
Important safety notes .................. 145
Parking brake ................................ 146
Parking position for the exterior
mirror on the front-passenger
side ................................................ 100
Rear view camera .......................... 178
Parking aid
see Exterior mirrors
see Rear view camera
Parking Assist PARKTRONIC
Deactivating/activating ................. 173
Driving system ............................... 171
Function/notes............................. 171
Important safety notes .................. 171
Problems (malfunctions) ................ 174
Sensor range ................................. 172
Warning display ............................. 173
Parking assistance
see Parking Assist PARKTRONIC
Parking brake
Applying automatically................... 147
Applying or releasing manually ...... 147
Display message ............................ 206
Electric parking brake .................... 146
Emergency braking ........................ 148
General notes ................................ 146
Releasing automatically................. 148
Warning lamp ................................. 237
Index15

Securing cargo..................................255
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 284
Sensors (cleaning instructions)....... 282
Service menu (on-board com-
puter)..................................................198
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 337
Coolant (engine) ............................ 337
Engine oil ....................................... 336
Fuel ................................................ 334
Important safety notes .................. 334
Refrigerant (air-conditioning sys-
tem) ............................................... 338
Washer fluid ................................... 338
Setting a speed
see Cruise control
Setting the air distribution...............120
Setting the airflow............................ 120
Setting the date/time format
see also Digital Operator's Man-
ual ..................................................242
Setting the language
see also Digital Operator's Man-
ual ..................................................242
Setting the time
see also Digital Operator's Man-
ual ..................................................242
Settings
Factory (on-board computer) ......... 200
On-board computer ....................... 198
SETUP (on-board computer,
Mercedes-AMG vehicles).................. 201
Side impact air bag.............................46
Side marker lamp (display mes-
sage)................................................... 216
Side windows
Cleaning ......................................... 281
Convenience closing feature ............ 85
Convenience opening feature ..........84
Important safety information ........... 83
Opening/closing .............................. 84
Problem (malfunction) .....................86
Resetting .........................................86
Reversing feature .............................83
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 242
Situation-dependent braking
assistance
Function/notes ................................ 63
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 72
Changing the programming .............71
Checking the battery .......................72
Convenience closing feature ............ 85
Convenience opening feature .......... 84
Display message ............................ 229
Door central locking/unlocking .......69
Important safety notes .................... 69
KEYLESS-GO start function .............. 71
Loss .................................................73
Mechanical key ................................ 71
Positions (ignition lock) ................. 125
Problem (malfunction) ..................... 73
Starting the engine ........................ 127
SmartKey positions (ignition
lock)....................................................125
SMS
see also Digital Operator's Man-
ual ..................................................242
Snow chains...................................... 307
Sockets
Center console .............................. 260
General notes ................................ 260
Luggage compartment ................... 260
Rear compartment ......................... 260
Sound
Switching on/off ........................... 243
Special seat belt retractor.................. 54
Specialist workshop............................ 27
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 199
Digital ............................................ 193
In the Instrument cluster ................. 32
18Index

MOExtended tires .......................... 306
Optional equipment weight (defi-
nition) ............................................ 325
PSI (pounds per square inch)
(definition) .....................................324
Replacing ....................................... 325
Service life ..................................... 305
Sidewall (definition) ....................... 325
Speed rating (definition) ................ 324
Storing ...........................................326
Structure and characteristics
(definition) ..................................... 323
Summer tires ................................. 306
Temperature .................................. 319
TIN (Tire Identification Number)
(definition) ..................................... 325
Tire bead (definition) ......................325
Tire pressure (definition) ................ 324
Tire pressures (recommended) ...... 324
Tire size (data) ............................... 329
Tire size designation, load-bear-
ing capacity, speed rating .............. 320
Tire tread ....................................... 305
Tire tread (definition) ..................... 325
Total load limit (definition) ............. 325
Traction ......................................... 319
Traction (definition) ....................... 325
Tread wear..................................... 319
Uniform Tire Quality Grading
Standards ...................................... 319
Uniform Tire Quality Grading
Standards (definition) .................... 323
Wear indicator (definition) ............. 325
Wheel rim (definition) .................... 324
see Flat tire
Tool
see Vehicle tool kit
Top Tether............................................ 56
Tow-starting
Emergency engine starting ............ 301
Important safety notes .................. 298
Installing the towing eye ................ 299
Removing the towing eye ............... 299
Towing
Permitted towing methods ............ 300
Towing a trailer
ESP®(Electronic Stability Pro-
gram) ............................................... 66
Towing away
Important safety guidelines ........... 298
Installing the towing eye ................ 299
Notes for 4MATIC vehicles ............ 301
Removing the towing eye ............... 299
Transporting the vehicle ................ 300
With both axles on the ground ....... 300
With the front axle raised ............... 299
Towing eye......................................... 287
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 242
Transmission
see Automatic transmission
Transmission position display
(DIRECT SELECT lever)...................... 134
Transporting the vehicle.................. 300
Traveling uphill
Brow of hill ..................................... 156
Driving downhill ............................. 156
Maximum gradient-climbing
capability ....................................... 156
Trim pieces (cleaning instruc-
tions).................................................. 284
Trip computer (on-board com-
puter).................................................. 192
Trip odometer
Calling up ....................................... 192
Resetting (on-board computer) ...... 193
Trunk
Emergency release button ............... 83
Opening (from outside the vehi-
cle, HANDS-FREE ACCESS) .............. 80
Trunk lid
see Tailgate
Turn signals
Display message ............................ 214
Replacing bulbs (front) ................... 108
Switching on/off........................... 104
Two-way radio
Frequencies ................................... 332
Installation ..................................... 332
Transmission output (maximum) .... 332
Index21

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affec-
ted by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel
consumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer
need them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal
when starting the engine.
Rdo not warm up the engine when the vehi-
cle is stationary.
Rdrive carefully and maintain a safe dis-
tance from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each
gear only up to

have not been approved by Mercedes-Benz.This could lead to malfunctions in safety-rele-vant systems, e.g. the brake system. Use onlygenuine Mercedes-Benz parts or parts of equalquality. Only use tires, wheels and accessoriesthat have been specifically approved for yourvehicle.
Genuine Mercedes-Benz parts are subject tostrict quality control. Every part has been spe-cifically developed, manufactured or selectedfor and adapted to Mercedes-Benz vehicles.Therefore, only genuine Mercedes-Benz partsshould be used.
More than 300,000 different genuineMercedes-Benz parts are available forMercedes-Benz models.
All authorized Mercedes-Benz Centers main-tain a supply of genuine Mercedes-Benz partsfor necessary service and repair work. In addi-tion, strategically located parts delivery cen-ters provide quick and reliable parts service.
Always specify the vehicle identification num-ber (VIN) when ordering genuine Mercedes-Benz parts (Ypage 333).
Operator's Manual
Vehicle equipment
iThis Operator's Manual describes all mod-els and all standard and optional equipmentof your vehicle available at the time of thisOperator's Manual going to print. Country-specific differences are possible. Bear inmind that your vehicle may not feature allfunctions described here. This also appliesto safety-relevant systems and functions.The equipment in your vehicle may thereforediffer from that shown in the descriptionsand illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
The Operator's Manual and MaintenanceBooklet are important documents and shouldbe kept in the vehicle.
Service and vehicle operation
Maintenance
Always bring the Maintenance Booklet withyou when taking the vehicle to an authorizedMercedes-Benz Center. Your customer serviceadvisor will enter every service into your Main-tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-gram offers technical help in the event of abreakdown. Calls to the toll-free RoadsideAssistance Hotline are answered by our agents24 hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)(USA)
1-800-387-0100 (Canada)
For additional information, refer to theMercedes-Benz Roadside Assistance Programbrochure (USA) or the "Roadside Assistance"section in the Service and Warranty Booklet(Canada). You will find both in the vehicledocument wallet.
Change of address or change of own-
ership
In the event of a change of address, pleasesend us the "Notification of Address Change"in the Service and Warranty Booklet or simplycall the Mercedes-Benz Customer AssistanceCenter (USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service Center (Canada) at1-800-387-0100. This will assist us in contact-ing you in a timely manner should the needarise.
If you sell your Mercedes, please leave all liter-ature in the vehicle so that it is available to thenext owner.
If you have purchased a used car, please sendus the "Notification of Used Car Purchase" inthe Service and Warranty Booklet or simplycall the Mercedes-Benz Customer AssistanceCenter (USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service (Canada) at1-800-387-0100.
26Service and vehicle operation
Introduction

Operating safety
Declarations of conformity
USA:"The wireless devices of this vehiclecomply with Part 15 of the FCC Rules. Opera-tion is subject to the two following two condi-tions: 1) These devices may not cause harmfulinterference, and 2) These devices mustaccept any interference received, includinginterference that may cause undesired opera-tion. Changes or modifications not expresslyapproved by the party responsible for compli-ance could void the user’s authority to operatethe equipment."
Canada:"The wireless devices of this vehiclecomply with Industry Canada license-exemptRSS standard(s). Operation is subject to thefollowing two conditions: (1) These devicesmay not cause interference, and (2) Thesedevices must accept any interference, includ-ing interference that may cause undesiredoperation of the device."
Diagnostic connector
The diagnostics connection is only intendedfor the connection of diagnostic equipment ata qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Only connect equipment to a diagnostics
connection in the vehicle, which is approved
for your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict
the pedal travel or obstruct a depressed
pedal. The operating and road safety of the
vehicle is jeopardized. There is a risk of an
accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not
use loose floormats and do not place floor-
mats on top of one another.
!If the engine is switched off and equip-ment on the diagnostics connection is used,the starter battery may discharge.
Connecting equipment to the diagnostics con-nection can lead to emissions monitoringinformation being reset, for example. This maylead to the vehicle failing to meet the require-ments of the next emissions test during themain inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is aqualified specialist workshop. It has the neces-sary specialist knowledge, tools and qualifica-tions to correctly carry out the work requiredon your vehicle. This is especially the case forwork relevant to safety.
Observe the notes in the Maintenance Book-let.
Always have the following work carried out atan authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-ers could fail to recognize certain dangers.Leave warning stickers in position.
Observe the following information when driv-ing your vehicle:
Rthe safety notes in this manual
Rtechnical data for the vehicle
Rtraffic rules and regulations
Rlaws and safety standards pertaining tomotor vehicles
Operating safety27
Introduction
Z