light MERCEDES-BENZ GLC 2019 Owners Manual

XTo fold out:place a container in the cupholder.The cup holderCorDfolds down automat-ically.
XTo fold in:remove the container.The cup holderCorDfolds in automati-cally.
XTo close:slide cup holderCorDback untilit engages.
Sun visors
Overview
GWARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving.
CMirror light
DRetainer

Problems with the 115 V power socket
ProblemPossible causes/consequences andPPSolutions
The warning lamp on the115 V power socket isnot lit.
The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 321).
If the indicator lamp still does not light up:
XVisit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
XRemove the electronic device connector from the 115 V socket.
XLet the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down theconverter:
XVisit a qualified specialist workshop.
You have connected an electronic device that has a constant nominalpower of less than 150 watts, but has a very high switch-on current.This device will not work. If you connect such a device, the 115 Vpower socket will not supply it with power.
XConnect a suitable electronic device.
Mercedes-Benz emergency call sys-
tem
Information on these requirements can be foundin the Digital Operator's Manual.
XTo open:press coverC.
XTo make an emergency call:press SOS but-tonDbriefly.The indicator lamp in SOS buttonDflashesuntil the emergency call is concluded.
XWait for a voice connection to the Mercedes-Benz emergency call center.
XAfter the emergency call, close coverC.
You will see a message if:
Ra connection to the Mercedes-Benz emer-gency call center cannot be established
Ra call has not been automatically forwardedto the public emergency call center
In this case, dial the emergency number onyour mobile phone.
Further information on the Mercedes-Benzemergency call system can be found in the Dig-ital Operator's Manual.
Mercedes me connect
General notes
The display of the multimedia system indicatesthat a call is active. During the call, you can callup the navigation menu by pressing the

XReach into the gap, pull hood catch handleDup and lift the hood.
If you lift the hood by approximately 15 in(40 cm), the hood is opened and held openautomatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height ofapproximately 8 in (20 cm).
XCheck that the hood has engaged properly.If the hood can be raised slightly, it is notproperly engaged. Open it again and close itwith a little more force.
Radiator
Do not cover up the radiator, such as with athermal mat or insect protection cover. Other-wise, the values of the European on-board diag-nostics may be affected. Some of these read-ings are required by law and must be accurate atall times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
General notes
Depending on your driving style, the vehicleconsumes up to 0.9 US qt (0.8 l) of oil per600 miles(1,000 km). The oil consumption maybe higher than this when the vehicle is new or ifyou frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may bein a different location.
300Engine compartment
Maintenance and care

Do not remove the SmartKey from the igni-tion lock. Do not open the driver's doorwhen the engine is switched off or at verylow speeds. Otherwise, when in transmis-sion position[or^, the automatictransmission will automatically switch topark position]and block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when theengine is switched off or at very lowspeeds. Otherwise, when in transmissionposition[or^, the automatic transmis-sion will automatically switch to park posi-tion]and block the wheels.
Observe the following to make sure that theautomatic transmission stays in neutral\\:
Operating with the SmartKey and Start/Stopbutton:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position].
XRelease the brake pedal.
XRemove the Start/Stop button from ignitionlock (Ypage 132).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stopbutton:
XShift to neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-sary.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
You can wash the vehicle in an automatic carwash from the very start.
If the vehicle is very dirty, pre-wash it beforecleaning it in an automatic car wash.
After using an automatic car wash, wipe off waxfrom the windshield and the wiper blades. Thiswill prevent smears and reduce wiping noisescaused by residue on the windshield.
Washing by hand
In some countries, washing by hand is onlyallowed at specially equipped washing bays.Observe the legal requirements in each country.
XDo not use hot water and do not wash thevehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a carshampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-tle jet of water.
XDo not point the water jet directly towards theair inlet.
XUse plenty of water and rinse out the spongefrequently.
XRinse the vehicle with clean water and drythoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-work.
Carefully remove all deposits of road salt assoon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least 12 in(30 cm) between the vehicle and the powerwasher nozzle. Information about the correctdistance is available from the equipmentmanufacturer.
Move the power washer nozzle around whencleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, roof gaps, joints, etc.
RElectrical components
RBattery
RPlug-type couplings
306Care
Maintenance and care

RLight bulbs
RSeals
RTrim elements
RVentilation slots
Damaged seals or electrical components canlead to leaks or failures.
!Vehicles with decorative film: parts of yourvehicle are covered with decorative film.Maintain a distance of at least 27.5 in (70 cm)between the film-covered parts of the vehicleand the nozzle of the power washer.
Information about the correct distance isavailable from the equipment manufacturer.
Move the power washer nozzle around whencleaning your vehicle.
The water temperature of the power washermust not exceed 140 ‡ (60 †).
!If the SmartKey is within the rear detectionrange of KEYLESS-GO, the following situa-tions, for example, could lead to the uninten-tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft(3 m) away from the vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwisedamage the paintwork.
Scratches, corrosive deposits, areas affected bycorrosion and damage caused by inadequatecare cannot always be completely repaired. Insuch cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,while avoiding rubbing too hard.
XSoak insect remains with insect remover andrinse off the treated areas afterwards.
XSoak bird droppings with water and rinse offthe treated areas afterwards.
XRemove tree resin, oils, fuels and greases byrubbing gently with a cloth soaked in petro-leum ether or lighter fluid
XRemove coolant and brake fluid with a moistcloth and clear water.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
When water no longer forms beads on the paintsurface, use the care product Paint Care, whichhas been approved for Mercedes-Benz. This isthe case approximately every three to fivemonths, depending on the climate conditionsand the care product used.
The cleaning product Paint Cleaner, which hasbeen recommended and approved forMercedes-Benz, should be used when dirt haspenetrated the paint surface.
Also use Paint Cleaner on paint that has becomedull.
Do not use these care products in the sun or onthe hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-Up Stick, to repair slight damage to the paint-work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloywheels. Polishing causes the finish to shine.
!The following can give the paint a glossyappearance and thus reduce the matt effect:
RRubbing hard with unsuitable agents
RWashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishingproducts, or gloss preserver, e.g. wax, for thepurpose of paintwork care. These productsare only suitable for high-gloss surfaces. Theiruse on vehicles with matte paintwork leads toconsiderable surface damage or, more spe-cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at aqualified specialist workshop.
!Only use automatic car washes which cor-respond to the latest technological stand-ards. Never use wash programs which finishby treating the vehicle with hot wax.
Observe these notes if your vehicle has a clearmatte finish. This will help you to avoid damageto the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels witha clear matte finish.
Use only insect remover and car shampoo fromthe range of approved Mercedes-Benz careproducts.
Care307
Maintenance and care
Z

Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning productsto remove brake dust. This could damagewheel bolts and brake components.
!Do not park your vehicle for a long period oftime directly after cleaning, particularly aftercleaning the wheel rim with wheel cleaner.Wheel cleaner can lead to the increased cor-rosion of the brake discs and pads. Therefore,drive for a few minutes after cleaning. Byheating up the brakes, the brake discs andpads dry. The vehicle can then be parked for along period of time.
Cleaning the windows
GWARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not use dry cloths, abrasive products,solvents or cleaning agents containing sol-vents to clean the inside of the windows. Donot touch the insides of the windows withhard objects, e.g. an ice scraper or ring. Thereis otherwise a risk of damaging the windows.
!Clean the water drainage channels of thewindshield and the rear window at regularintervals. Deposits such as leaves, petals andpollen may under certain circumstances pre-vent water from draining away. This can lead
to corrosion damage and damage to elec-tronic components.
XClean the inside and outside of the windowswith a damp cloth and a cleaning product thatis recommended and approved by Mercedes-Benz.
Cleaning wiper blades
GWARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not pull the wiper blade. Otherwise, thewiper blade could be damaged.
!Do not clean wiper blades too often and donot rub them too hard. Otherwise, the graph-ite coating could be damaged. This couldcause wiper noise.
!Hold the wiper arm securely when foldingback. The windshield could be damaged if thewiper arm smacks against it suddenly.
XMove the wiper arms to a vertical position(Ypage 116) and fold away from the wind-shield.
XCarefully clean the wiper blades with a dampcloth.
XFold the windshield wiper arms back againbefore switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning clothswhich are suitable for plastic light lenses.Unsuitable cleaning agents or cleaning clothscould scratch or damage the plastic light len-ses.
XClean the plastic lenses of the exterior light-ing using a wet sponge and a mild cleaningagent, e.g. Mercedes-Benz car shampoo orcleaning cloths.
308Care
Maintenance and care

chrome trims must not be polished with achrome polish as this will cause them to losetheir black shine. For optimal care, the face-plates should be rubbed with a lightly oiledcloth after every car wash. Commerciallyavailable engine and care oils are suitable forthis.
For heavier soiling, you can apply a fine paint-work polish with a microfiber cloth. Removethe excess polish residue after polishing.
Impurities combined with the effects of road gritand corrosive environmental factors may causeflash rust to form on the surface. You canrestore the original shine of the exhaust pipe bycleaning it regularly, especially in winter andafter washing.
XClean the exhaust pipe with a care producttested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in thetrailer coupling manufacturer's operatinginstructions.
The ball coupling must be cleaned if it becomesdirty or corroded.
XRemove rust on the ball, e.g. with a wirebrush.
XRemove dirt with a clean, lint-free cloth or abrush.
XAfter cleaning, lightly oil or grease the ballcoupling.
XCheck that the vehicle's trailer tow hitch isworking properly.
You can also have the maintenance work on theball coupling and the trailer tow hitch carried outby a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaningagents
These may damage the display surface. Donot put pressure on the display surface whencleaning. This could lead to irreparable dam-age to the display.
XBefore cleaning the display, make sure that itis switched off and has cooled down.
XClean the display surface using a commer-cially available microfiber cloth and TFT/LCDdisplay cleaner.
XDry the display surface using a dry microfibercloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent orsunscreen to come into contact with the plas-tic trim. This maintains the high-quality look ofthe surfaces.
XWipe the plastic trim with a damp, lint-freecloth, e.g. a microfiber cloth.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.The surface may change color temporarily.Wait until the surface is dry again.
310Care
Maintenance and care

Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth or useleather care agents that have been recom-mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agentssuch as tar remover, wheel cleaners, polishesor waxes. There is otherwise a risk of damag-ing the surface.
!Do not use chrome polish on trim pieces.The trim pieces have a chrome look but aremostly made of anodized aluminum and canlose their shine if chrome polish is used. Usea damp, lint-free cloth instead when cleaningthe trim pieces.
If the chrome-plated trim pieces are verydirty, you can use a chrome polish. If you areunsure as to whether the trim pieces arechrome-plated or not, consult an authorizedMercedes-Benz Center.
XWipe the wooden trim and trim pieces with adamp, lint-free cloth, e.g. a microfiber cloth.
XTrim elements with piano black finish:wipe with a soft, damp cotton cloth. Use cleanwater.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean coversmade out of real leather, artificial leather orDINAMICA. If used often, these can damagethe cover.
Note that regular care is essential to ensure thatthe appearance and comfort of the covers isretained over time.
Genuine leather seat covers
!To retain the natural appearance of theleather, observe the following cleaninginstructions:
RClean genuine leather covers carefully witha damp cloth and then wipe the coversdown with a dry cloth.
RMake sure that the leather does notbecome soaked. It may otherwise becomerough and cracked.
ROnly use leather care agents that havebeen tested and approved by Mercedes-Benz. You can obtain these from a qualifiedspecialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, forexample:
Rdifferences in the texture
Rmarks caused by growth and injury
Rslight nuances of color
These are characteristics of leather and notmaterial defects.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a clothmoistened with a solution containing 1%detergent (e.g. dish washing liquid).
Rclean cloth covers with a microfiber clothmoistened with a solution containing 1%detergent (e.g. dish washing liquid). Rubcarefully and always wipe entire seat sec-tions to avoid leaving visible lines. Leavethe seat to dry afterwards. Cleaning resultsdepend on the type of dirt and how long ithas been there.
Rclean DINAMICA covers with a damp cloth.Make sure that you wipe entire seat sec-tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of
an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
Care311
Maintenance and care
Z

!Do not clean the seat belts using chemicalcleaning agents. Do not dry the seat belts byheating at temperatures above 176‡(80 †)or in direct sunlight.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner and carpets
XHeadliner:if it is very dirty, use a soft brush ordry shampoo.
XCarpets:use the carpet and textile cleaningagents recommended and approved byMercedes-Benz.
312Care
Maintenance and care

XTo reduce the tire pressure:depress pres-sure release buttonCnext to pressuregaugeD.
XWhen the tire pressure is correct, unscrew thefiller hose from the valve of the sealed tire.Tire sealant may escape when the filler hose isunscrewed.
XScrew the valve cap onto the tire valve of thesealed tire.
XPull the tire sealant bottle out of the tire infla-tion compressor.
The filler hose remains attached to the tiresealant bottle.
XDrive to the nearest qualified specialist work-shop and have the tire changed there.
XHave the tire sealant bottle replaced as soonas possible at a qualified specialist workshop.
XHave the tire sealant bottle replaced everyfour years at a qualified specialist workshop.
Battery (vehicle)
12 V battery – important safety notes
Special tools and expert knowledge are requiredwhen working on the battery, e.g. removal andinstallation. You should therefore have all workinvolving the battery carried out at a qualifiedspecialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
For further information about ABS and ESP®,see (Ypage 65) and (Ypage 68).
All vehicles except vehicles with a lithium-ion battery:
GWARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms whencharging the battery as well as when jump-start-ing.
Always make sure that neither you nor the bat-tery is electrostatically charged. A build-up ofelectrostatic charge can be caused, for exam-ple:
Rby wearing clothing made from syntheticfibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the car-pet or other synthetic materials
Rif you rub the battery with a cloth
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
Battery (vehicle)319
Breakdo wn assis tan ce
Z