service MERCEDES-BENZ SLC 2020 Owners Manual

Inde
x....................................................... 4 Digit
alOpe rator 'sMa nua l.................. 22
In troduc tion........................................... 22
Operation .......................................... ..... 22 Introduction
......................................... 23
Protect ingthe environment ...................2 3
Gen uine Mercedes-Ben zparts............... 23
Operator's Manual................................. 24
Service andvehicle operation ................2 4
Operating safety.............................. ...... 26
QR code forrescue card........................ 28
Data storage .......................................... 28
Information oncopyright ....................... 30 At
ag lance ........................................... 31
Cockpit ............... ................................... 31
Instr ument cluster ................................. 32
Multifunction steeringwheel................. 33
Center console ...................................... 34
Overhead controlpanel ..................... ....3 6
Doo rcontro lpan el............ .....................37 Saf
ety ............ .......................................38
Pa nic alar m. ........... ............ ....................38
Occu pant safety ............ ........................ 38
Ch ildre nint he veh icle. ........... ............ ...53
Pe tsinthe vehicle. ........... ............ ......... 56
Dri ving safety syste ms ............ ...............56
Pro tecti onagainst theft............ .............64 Opening
andclosing ........................... 66
Smart Key............... ................................ 66
Doors .................. ................................... 71
Trunk ..................... ................................ 73
Side windows ......... ................................ 75
Roof ..................... ........................... .......7 8 Seats,
steering wheelandmir-
rors ..................... .................................. 85
Correct driver'sseatposition ................8 5
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011[ 85
Steer ingwheel <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 89Mi
rror s.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011[ 92
Mem oryfuncti on<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 95 Li
ghts andwindsh ield wipers ............ 97
Exteri orlighti ng<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 97
Interi orlighti ng<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 101
Re placi ng bulbs. <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 101
Wi ndsh ield wipe rs <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 103 Cl
imate contro l<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 106
Ove rview ofclimate control systems ...106
Ope ratingthe climate control sys-
tems <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 110
Setting theairv ents <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 115 Dri
vin gand parkin g<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011[ 117
Note sonb reaki ng-in anew veh icle. .... 117
Drivi ng<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011[ 117
DYNAM ICSELECT button <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 124
Auto matictrans mission.<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011[ 125
Re fue ling <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 132
Pa rking <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 134
Drivi ngtips.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 137
Drivi ngsystems <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 142 On-
board computer anddisplay s.... 168
Impo rtant safety notes <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011[ 168
Disp lays and operation<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011[ 168
Menu sand subme nus<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011[ 171
Disp laym essages <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 183
Indi cato rand warning lamps ............... 209 Multi
mediasystem <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011[ 218
Ge nera lnotes <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 218
Impo rtant safety notes <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011[ 218
Functi onrestricti ons<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 218
Ope ratingsystem <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 219 Sto
wag eand fea tures <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011[ 226
Stow agea reas <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 226
Fea ture s.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 228 Main
tenanc eand care <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011[ 241
Engine compartment<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011[ 2412
Co
nte nts

Overview
ofthe engine compart-
ment ....................................................2 45
ASSYST PLUS......................................245
Ca re....... .............. ................................246 Breakdow
nassistanc e....... .............. 252
Where willIf ind...? ..............................252
Flat tire....... .............. ........................... 253
Battery (vehicle)....... ....... .................... 258
Ju mp-starti ng....... ................................261
Tow ingand tow-starti ng....... ...............264
Fuse s....... ....... ....... ..............................266 Whee
lsand tires ...............................268
Importa ntsafe tynotes ........................268
Opera tion............................................268
Winter operation....... ....... .................... 270
Tire press ure....... ................................ 271
Load ingthe vehi cle....... .......................280
All abo utwhe elsand tires ................... 282
Cha nging awheel....... ......................... 289
Whee land tire combi nations .............. .293
Emergency sparewhe el....... ................294 Techn
ical data ................................... 297
Informati onrega rding technical data
....... ............................ .......................... 297
Vehi cleelectronics ..............................297
Identifi cationplates ....... ......................298
Service products andfilling capa ci-
ties ....... ............................................... 299
Vehi cledata ......................................... 305 Co
nten ts
3

Alar
msystem
see ATA( Anti-The ftAlar msystem)
Amb ientlighting
Se tting theb rightne ss (on -board
co mput er)...................................... 178
Se tting thec olor (on -board com-
put er) .............................................1 78
AMG menu (on-bo ardcomputer) .....180
AMG sports suspension
(Me rcede s-AMG SLC43)
Function/notes .............................153
Anti -lockbraking system
see ABS (Anti-lock BrakingSystem)
Anti -skid chains
see Snow chains
Anti -theft alarm system
see ATA (Anti-Theft Alarmsystem)
Ashtray ............................................... 230
Ass istanc edisplay (on-bo ard
co mputer) .............. ............................ 176
Ass istanc emenu (on-bo ardcom-
puter) ..................... .............................175
ASS YST PLUS
Displ aying aservi cemessa ge....... .246
Hidi ngaservi cemessa ge....... ....... 246
Res etting theservi ceinterva ldis-
pla y....... ....... .................................. 246
Service message....... ..................... 245
Specia lservi cerequ ireme nts....... ..246
ATA (Anti-Theft Alarm syste m)
Activating/d eactivating ................... 64
Function ...........................................64
Swi tching offthe alarm <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 64
ATTE NTIO NASSIST
Activa ting/d eactiva ting<0011001100110011001100110011001100110011001100110011001100110011
0011[ 176
Disp laym essage <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 198
Functi on/note s.<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 163
Audi omenu( on-board computer) ....174
Audi osystem
see DigitalOpe rator'sManua l
Auth orized Merc edes-Be nzCente r
see Qualifie ds pecia list wo rksho p
Auth orized worksho p
see Qualifie ds pecia list wo rksho p
AU TO lights
Disp laym essage <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 194
see Lights Auto
matic carwas h(care) ............... 247
Auto matic engine start (ECO
start/ stopfunc tion)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011[ 122
Auto matic engine switch-o ff(ECO
start/ stopfunc tion)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011[ 121
Auto matic headlamp mode................ 97
Auto matic transmiss ion
Accel erator pedalposition ............. 128
Ch ang inggear.<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011[ 128
Disp laym essage <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 204
Drive program.<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011[ 128
Drive programd ispl ay <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 125
Drivi ngtips.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 128
DYNAM ICSELECT button .............. 124
Emerg encyrunningmod e.............. 132
Enga ging drive pos ition <0011001100110011001100110011001100110011001100110011001100110011
00110011[ 127
Enga ging neu tral <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 126
Enga ging park pos ition automa ti-
cal ly<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 126
Enga ging reve rsegear.<0011001100110011001100110011001100110011001100110011001100110011
00110011[ 126
Enga ging the park pos ition ............ 126
Ge ars hift reco mmend ation ............ 131
Kickd own.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 128
Ma nua lshifting <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011[ 129
Oil temp erature (on-boa rdcom-
pu ter, Mercedes-AM GSLC43) ...... 180
Ove rview <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 125
Pro blem (ma lfunction) <0011001100110011001100110011001100110011001100110011001100110011
001100110011[ 132
Pu lling away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 120
Sel ector lever <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 125
Starti ngthe engi ne<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011[ 120
Steer ingwheelp ad dles hifters ...... 129
Tra nsmi ssion pos ition displ ay........ 125
Tra nsmi ssion pos itions <0011001100110011001100110011001100110011001100110011001100110011
00110011[ 127
Auto matic transmissione me r-
ge ncym ode <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 132 B
Back button<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 219
BAS (Brake Assist Sys tem) <0011001100110011001100110011001100110011001100110011001100110011
0011[ 57
Battery (SmartKe y)
Ch ecki ng<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 69
Imp orta ntsafety notes <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 68
Re placi ng <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 69
Battery (vehi cle)
Ch arg ing <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 260
Disp laym essage <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 196 In
dex
5

PASS
ENGE RAIRBAG indicator
lamps ............................................... 39
Pets inthe vehicle ........................... 56
PRE-S AFE®
(anticipat oryoccu-
pant protec tion).............................. .5 3
Rest raintsyst em warn ingl amp ...... .. 39
Se at belt ........ .................................. 39
OCS
Faul ts............ .................................. .4 9
Operation ......... ................................ 46
Self-test ...... .....................................4 8
Odomet er......... ..................................1 71
Oil
see Engine oil
On-bo ardcomputer
AMG menu .....................................180
Assista ncemenu ........................... 175
Audi omenu ....... ....... ..................... 174
Conve nience submenu .................. 179
Displ aymessa ges....... ................... 183
Displ aying aservi cemessa ge....... .246
Factory settings submenu ............. 180
Importa ntsafe tynotes .................. 168
Instrument clustersub menu ..........177
Ligh ting submenu .......................... 177
Menu overview....... .......................171
Messa gememory .......................... 183
Navi gationmenu ............................ 172
Opera tion.......................................169
RAC ETIMER ................................... 181
Service menu................................. 177
Settings menu...............................177
Standard displa y.<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011[ 171
Tel ephone menu <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 174
Tri pm enu <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 171
Veh icles ubme nu<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011[ 179
Vid eoDVD operation<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011[ 174
Ope ratin gsafe ty
Decl aration ofconfo rmity................ 27
Imp orta ntsafety notes <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 26
Ope ratin gsystem
see On-bo ardcomp uter
Ope ratio n
Digi talOpe rator'sManua l................ 22
Ope rator's Manual
Veh iclee quipm ent <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011[ 24
Outs idetempe rature display ........... 168Ove
rhead contro lpane l<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011[ 36 P
Paddl eshifters
see Steer ingwheelp ad dles hifters
Pai ntcode numb er<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 298
Pai ntw ork (cleani ng instruc tions) ...248
Pan icalarm <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 38
Parki ng
Imp orta ntsafety notes <0011001100110011001100110011001100110011001100110011001100110011
00110011[ 134
Pa rking brake<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 135
Pos ition ofexter iorm irror, front-
pa sse nger side <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 94
Re ar vie wc amera <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011[ 160
see PARKTRONIC
Parki ngaid
Pa rking Guidance <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011[ 157
see Exteri ormir rors
see PARKTRONIC
Parki ngAssist PA RKTRO NIC
Dea ctiva ting/a ctivating<0011001100110011001100110011001100110011001100110011001100110011
0011[ 156
Imp orta ntsafety notes <0011001100110011001100110011001100110011001100110011001100110011
00110011[ 154
Pro blems (malfunctions )................ 157
Senso rrang e.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 154
Wa rning displ ay<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011[ 155
Parki ngbrake
App lying automa tically. <0011001100110011001100110011001100110011001100110011001100110011
00110011[ 136
App lying orreleasing manu ally ...... 136
Disp laym essage <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 186
Ele ctric parking brake<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 135
Emerg encybraking <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011[ 136
Ge nera lnotes <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 135
Re leas ing automa tically. ................ 136
Wa rning lamp <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 213
Parki ngGui danc e
Disp laym essage <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 200
Imp orta ntsafety notes <0011001100110011001100110011001100110011001100110011001100110011
00110011[ 157
Parki nglamps
Swi tching on/off.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011[ 98
PA RKTRO NIC
Drivi ngsystem <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011[ 154
Functi on/note s.<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 154
PA SSE NGER AIRB AG
Disp laym essage <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 192
Indi cato rlam ps<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 39
Pro blems (malfunction) <0011001100110011001100110011001100110011001100110011001100110011
00110011[ 192
Pe ts inthe vehic le<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011[ 5614
In
dex

Protecting
theenvironment General
notes H
Environmental
note
Daimler's declaredpolicyisone ofcompre-
hensive environm entalprotect ion.
The object ivesareforthe natural resources
that form thebasis ofour existen ceon this
planet tobe used sparingly andinam anner
that takes therequirements ofboth nature
and humanity intoaccount.
You toocan help toprotect theenvironm ent
by operating yourvehicle inan environm en-
tally responsible manner.
Fuel consumpt ionand therate ofengine,
transm ission,brakeandtirewear areaffec-
ted bythese factors:
R operating conditionsofyour vehicle
R your personal drivingstyle
You caninfluence bothfactors. Youshould
bear thefollowing inmind:
Operating conditions:
R avoid shorttripsasthese increase fuel
consumpt ion.
R alwa ysmake surethatthetire pressures
are correct .
R do not carry anyunnecessary weight.
R remove roofracks onceyounolonger
need them.
R ar egularly serviced vehiclewillcont ribute
to environm entalprotect ion.You should
therefore adheretothe service intervals.
R alwa yshave service workcarried outata
quali fiedspecialist workshop.
Personal drivingstyle:
R do not depress theaccelerator pedal
when startin gthe engine.
R do not warm upthe engine whenthevehi-
cle isstationary.
R drive carefully andmaintain asafe dis-
tance fromthevehicle infront .
R avoid frequent, suddenacceleration and
braking. R
change gearingood timeanduseeach
gear onlyupto00C3 ofits maximum engine
speed.
R switch offthe engine instationary traffic.
R keep aneye onthe vehicle's fuelcon-
sumption. Environmental
concerns andrecom-
mendat ions
Wherever theoperating instructionsrequire
you todispose ofmaterials, firsttrytoregen-
erate orre-use them.Observe therelevant
environm entalrulesandregulations whendis-
posing ofmaterials. Inthis way youwillhelp to
protect theenvironm ent. Genuine
Mercedes-Benz parts H
Environmental
note
Daimler AGalso supplie srecondit ioned
major assemblies andparts which areofthe
same qualityas new parts. Theyarecovered
by the same Limited Warranty entitlements
as new parts.
! Air
bags andEmergen cyTensioning Devi-
ces, aswell ascont rolunits andsensors for
these restraint systems, maybeinstalled in
the following areasofyour vehicle:
R doors
R door pillars
R door sills
R seats
R cock pit
R instrumen tcluster
R cent erconsole
Do not install accessories suchasaudio sys-
tems inthese areas. Donot carry out
repairs orwelding. Youcould impair the
operating efficiency ofthe restraint sys-
tems.
Have aftermark etaccessories installedata
quali fiedspecialist workshop.
You could jeopardize theoperating safetyof
your vehicle ifyou useparts, tiresandwheels
as well asaccessories relevanttosafety which Genuine
Mercedes-Benz parts
23Introdu ction Z

have
notbeen approved byMercedes-Ben z.
This could leadtomalfunctions insafety-rele-
vant systems, e.g.thebrake system. Useonly
genuine Mercedes-Ben zparts orparts ofequal
qual ity.Only usetires, wheels andaccessories
that have been specifically approvedforyour
vehicle.
Genuine Mercedes-Ben zparts aresubject to
strict qualitycont rol.Every parthasbeen spe-
cifically developed, manufactured orselected
for and adapted toMercedes-Ben zvehicles.
Therefore, onlygenuine Mercedes-Ben zparts
should beused.
More than300,000 differentgenuine
Mercedes-Ben zparts areavaila blefor
Mercedes-Ben zmodels.
All authorized Mercedes-Ben zCenters main-
tain asupply ofgenuine Mercedes-Ben zparts
for necessary serviceandrepair work.Inaddi-
tion, strategically locatedpartsdelivery cen-
ters provide quickandreliabl eparts service.
Always specify thevehicle identification num-
ber (VIN) when ordering genuineMercedes-
Benz parts (Ypage 298). Operat
or'sManual Vehicle
equipment
i This
Operator's Manualdescribes allmod-
els and allstandard andoptional equipment
of your vehicle availableatthe time ofgoing
to print. Country-specific differencesare
possible. Bearinmind thatyour vehicle may
not feature allfunct ionsdescribed here.
This also appli estosafety-relevant systems
and funct ions. Theequipment inyour vehi-
cle may therefore differfromthatshown in
the descriptions andillustrations .
The original purchase agreement listsallsys-
tems installed inyour vehicle.
Should youhave anyquestions concerning
equipment andoperation, pleaseconsult an
authorized Mercedes-Ben zCenter.
The Operator's ManualandMaintenanc e
Booklet areimportant documents andshould
be kept inthe vehicle. Service
andvehicle operation Warr
anty
The implied warranty foryour vehicle applies
in accordance withthewarranty termsand
conditions inthe Service andWarranty Infor-
mation booklet.
Your authorized Mercedes-Ben zCenter will
replace andrepair allfactory-in stalledpartsin
accordance withthefollowing warrantyterms
and conditions :
R New Vehicle Limited Warranty
R Emission SystemWarranty
R Emission Performance Warranty
R Cali fornia, Connect icut,Maine, Massachu-
setts, NewYork, Pennsylvania, RhodeIsland
and Vermont Emission ControlSystem War-
ranty
R State warranty enforcem entlaws (lemon
laws)
Repla cement partsandaccessories arecov-
ered bythe Mercedes-Ben zParts andAcces-
sories warranties. Theseareavaila bleatany
authorized Mercedes-Ben zCenter.
i Should
youlose your Service andWarranty
Inform ationbooklet, haveanauthorized
Mercedes-Ben zCenter arrange fora
replacement. Thenew Service andWarranty
Inform ationbooklet willbeposted toyou. Informat
ionforcustomers inCalifor-
nia
Under California lawyou may beentit ledtoa
replacement ofyour vehicle orarefund ofthe
purchase priceorlease price, ifafter areason-
able number ofrepair attempt sMercedes-
Benz USA, LLCand/or itsauthorized repairor
service facilities failtofix one ormore sub-
stant ialdefects ormalfunctions inthe vehicle
that arecovered byits express warranty.
During theperiod of18 mont hsfrom original
delivery ofthe vehicle orthe accumulation of
29,000 km(approximately 18,000miles)on
the odometer ofthe vehicle, whichever occurs
first, areasonable numberofrepair attempt s
is presumed foraretail buyer orlessee ifone
or more ofthe following occurs:
(1) thesame substantial defectormalfunc-
tion results inac ondition thatislikely to 24
Service
andvehicl eoperat ionIntroduct ion

cau
sedea thor seri ousb odilyi nju ryifthe
vehi cleisdri ven, thatdefect ormal func-
tion hasb eens ubject torep airt wo or
more times,and youh aved irectl ynotifi ed
Merce des-Benz USA,LLCinwri ting ofthe
need foritsrep air.
(2) thesam esubsta ntia ldefect ormal func-
tion ofalesss eriousn atu rethan categ ory
(1) hasb eens ubject torep airf ou ro rm ore
time sand youh aved irectl ynotifi ed
Merce des-Benz inwri ting ofthe need for
its rep air.
(3) thevehi cleisou to fserv ice byrea son of
rep airo fthe sam eordiffere ntsubsta ntial
def ects ormal functi onsforacumu lative
total ofmore than30calenda rdays.
Ple ase send your wri tten notice to:
Merce des-Benz USA,LLC
Cu stome rAssistance Center
One Merce des-Benz Drive
Sand ySprings, GA30328 Main
tenance
The Servi ceand Warranty Bookl etdes crib esall
the neces sarym aintenance workwhi chsho uld
be done atregu lari nterv als.
Alw aysh avet he Servi ceand Warranty Bookl et
wi th youw heny ou bring the vehi cletoan
au thori zedMerce des-Benz Center. Theservice
ad vis orwillrecor devery serv iceforyoui nt he
Servi ceand Warranty Bookl et. Roads
ideAssis tanc e
The Merce des-Benz Roadsid eA ssistance Pro-
gra mo fferstechni calhelpint he eve ntofa
bre akd own.Ca llst ot he toll -free Roadsid e
Assi stance Hotlineare answ eredbyouragents
24 hou rsad ay,3 65 days ay ear.
1-8 00-FOR-MERC edes(1-8 00-367 -6372)
(U SA )
1-8 00-387 -0100(Canada)
For additiona linfo rma tion, refertot he
Merce des-Benz Roadsid eA ssistance Program
bro chu re(USA) orthe "Roa dsi de Assi stance "
secti oninthe Servi ceand Warranty boo klet
(C ana da).You willfind both inyour vehi clelit-
era ture portfoli o. Chan
geofaddress orchan geofow n-
ersh ip
In the eventofac hange ofaddre ss, plea se
send usthe "Notificati onofAddr essChange "
in the Servi ceand Guara ntee booklet orsim ply
cal lthe Merce des-Benz Custome rAssistance
Ce nter (USA) atthe hotlinenumb er
1-800-FOR -MERCedes(1-800-367 -6372)or
Cu stom erServ iceCenter (Cana da)a t
1-800-38 7-0100.Thisw illa ssistu sinc onta ct-
ing youi nat imelymanne rshouldt he nee d
ari se.
If yo us elly ou rM erced es,plea se leave the
enti relitera ture inthe vehicles othatiti s
ava ilab leto the next owner.
If yo uh avep urcha sed ausedc ar,p leas es end
us the "Noti fica tiono fUsedC arPurcha se"in
the Serv iceand Guara ntee bookletorsimply
cal lthe Mer cedes-Be nzCustom erAssi stance
Ce nter (USA)atthe hotlinenum ber
1-800-FO R-MERC edes(1-80 0-367-63 72)or
Cu stom erServ ice(Cana da)a t
1-800-38 7-0100. Vehi
cleo peratio nouts ide the USA
and Canada
Whe nyou are abroa dw ithy ourv ehicle,
obs erve thefollowi ng points:
R Serv icefaciliti es orrep laceme ntparts may
not berea dily ava ilab le.
R Lea d-fre efuelfor veh icles with ac ata lytic
conve rtermay notbeava ilab le.L eade df uel
can causedamag etot he cata lytic con-
verte r.
R The fuelmayhave ac onsi derab lylowe r
octa nenum ber.Unsu itablef uelcan cau se
engi nedamag e.
Some Mercedes-Be nzmod elsa reava ilab lefor
de livery inEuro pethro ugho urEuro pean Del iv-
ery Program.For detai ls,c onsu ltan author ized
Mer cedes-Be nzCenter orwri teto one ofthe
fol lowi ng addre sse s.
In the USA
Mer cedes-Be nzUSA, LLC
Euro pean Del iveryDep artm ent
One Mercedes-Be nzDriv e
Sand ySprings, GA30328
In Can ada
Mer cedes-Be nzCanad a,Inc. Se
rvic eand vehic leope ratio n
25Introduc tion Z

Problems
withyour vehicle
If you should experience aproblem withyour
vehicle, particularly onethat youbelieve may
affect itssafe operation, weurge youtocon-
tact anauthorized Mercedes-B enzCenter
immediately tohave theproblem diagnosed
and rectified. Ifthe problem isnot resolved to
your satisfaction ,please discuss theproblem
again withanauthorized Mercedes-B enzCen-
ter or,ifnecessary, contactusatone ofthe
following addresses.
In the USA
Mercedes-B enzUSA, LLC
Customer AssistanceCenter
One Mercedes-B enzDrive
Sandy Springs, GA30328
In Canada
Mercedes-B enzCanada, Inc.
Customer RelationsDepartmen t
98 Vanderhoof Avenue
Toront o,Ontario M4G4C9 Report
ingsafety defects
USA only:
The following textispublished asrequired of
manufacturers underTitle49,Code ofU.S.
Federal Regulations, Part575pursuant tothe
"National TrafficandMotor Vehicle SafetyAct
of 1966".
If you believe thatyour vehicle hasadefect
which couldcause acrash orcould cause
injury ordeath, youshould immediately inform
the National Highway TrafficSafety Adminis-
tration (NHTSA )ina ddition tonotifying
Mercedes-B enzUSA, LLC.
If NHTSA receives similarcomplaints, itmay
open aninvestigation ,and ifit finds thata
safety defect existsinag roup ofvehicles, it
may order arecall andremedy campaign.
However, NHTSAcannotbecome involved in
individual problemsbetweenyou,your dealer,
or Mercedes-B enzUSA, LLC.
To cont actNHTSA ,you may calltheVehicle
Safety Hotline toll-free at
1-88 8-327-4236(TTY: 1-800-424-91 53);got o
htt <0053001D00120012005A005A005A001100560044004900480055004600440055
0011> gov;orw rite to:
Administ rator,NHTSA ,400 Sevent hStreet,
SW., Washington, DC20590 . You
canalso obtain otherinformation about
motor vehicle safetyfrom
htt <0053001D00120012005A005A005A001100560044004900480055004600440055
0011> gov Limited
Warrant y
! Observe
thenotes inthis Operator's Man-
ual regarding thecorrect operation ofyour
vehicle andpossible damagetothe vehicle.
Damage tothe vehicle whichiscaused by
violation ofthese notes isnot covered by
the Mercedes-B enzimplied warranty orthe
new orused-vehicle warranty. QR
code forrescue card
The QRcodes aresecured inthe fuel filler flap
and onthe opposite sideonthe B-pillar. Inthe
event ofan accident, rescueservices canuse
the QRcode toquickly findtheappropriate
rescue cardforyour vehicle. Thecurrent res-
cue card contains themost important informa-
tion about yourvehicle inac ompact form,e.g.
the routing ofthe electric cables.
You canfind more information athttp: //
<005A005A005A0011005000480055004600480047004800560010004500480051
005D[ .de/qr-code. Data
storage Data
storage
Aw iderange ofelectron iccomponen tsinyour
vehicle containdata memories.
These datamemories temporarily orperma-
nent lystore technicalinformation about:
R the vehicle's operating state
R incident s
R malfunction s
In general, thistechn icalinformation docu-
ment sthe state ofac omponen t,am odule, a
system orthe surroundings.
These include, forexample:
R operating conditionsofsystem componen ts.
For example, fluidlevels
R the vehicle's statusmessages andthose of
its individual componen ts,e.g. number of
wheel <0055004800590052004F00580057004C00520051005600120056005300480048
0047000F[ decelerationin
movement ,lateral acceleration, accelerator
pedal position 28
Data
storageIntrodu ction

R
malfu nctions anddefects inimporta ntsys-
tem components, e.g.lights,brakes
R vehicl ereactions andopera tingconditions
in specia ldrivi ng situa tions, e.g.airbag
depl oyme nt,intervention ofstabi litycontrol
systems
R ambi entconditions, e.g.outsid etempera -
ture
This data isof an exclusi velytechnical nature
and canbeused to:
R assi stinrecognizing andrectifyi ngmalfu nc-
tions anddefects
R anal yzevehicl efunctions, e.g.after anacci-
dent
R optimize vehiclefunctions
The data cannot beused totrace thevehicl e's
movements.
When yourvehicl eiss erviced ,technical infor-
mation canberead from theevent datamem-
ory and malfu nction datamemory .
Services include,for exampl e:
R repa irservices
R service processe s
R warra nties
R qua lityassu rance
The vehicl eisr ead outbyemplo yeesofthe
service network (includingthemanufa cturer)
usi ng specia ldiagnostic testers. Moredetailed
informatio niso btai ned from it,ifrequ ired.
After amalfunction hasbeen rectified ,the
informatio nisd eleted from themalfu nction
memory oriscontinual lyoverwri tten.
When operatingthevehicl e,situa tions are
conceivab lein whi chthis technical data,in
connection withother informatio n(ifneces-
sary ,under consulta tionwith anauthorized
expert), couldbetraced toap erson.
Examples include:
R accide ntreports
R dama getothe vehicl e
R witness statements
Further additional functions thathave been
contractuall yagree duponw iththe customer
all ow certain vehicledata tobe conveyed by
the vehicl easw ell. The additional functions
includ e,for exampl e,vehicl elocati onincase
of an emergency . COMA
ND/Me rcedesmeconne ct
(Can ada: TELE AID)
If the vehicl eise quippe dwithCOMAND or
Mercede smeconnect, additional dataabout
the vehicl e'sopera tion,theuse ofthe vehicl e
in certain situations, andthelocatio nofthe
vehicl eisc ompil edthrough COMAND orthe
Mercede smeconnect system.
For additional informatio n,plea serefer tothe
COMAND UserManua lorD igital Opera tor's
Manua land/or theMercede smeconnect
Terms andCondi tions. Eve
ntdata recorders
USA only:
This vehicl eise quippe dwithanevent data
recorder (EDR).Thisvehicl eise quippe dwith
an event datarecorder (EDR).Themain pur-
pose ofan EDR isto record, incertain crashor
near crash-li kesitua tions, suchasan air bag
depl oyme ntor hitting aroad obstacl e,data
that willassi stinundersta ndinghowavehi-
cle's systems performed .The EDR isdesi gned
to record datarelated tovehicl edyna mics and
safety systems forashort perio doftime, typi-
call y30seconds orless.
The EDR inthis vehicl eisd esigned torecord
such dataas:
R How varioussystems inyou rvehicl ewere
opera ting
R Whether ornot thedriver andpass enger
safety beltswerebuckle d/fastened
R How far(ifat all)the driver wasdepre ssing
the accele ratorand/or brakepedal;and,
R How fastthevehicl ewastraveli ng
These datacanhelp provid eabetter under-
standing ofthe circumstances inwhich
crashes andinjurie soccur. NOTE: EDRdata
are recorded byyou rvehicl eonly ifan on-triv-
ial crash situationoccurs; nodata arerecor-
ded bythe EDR under normal drivingcondi-
tions andnopersona ldata (e.g. name, gender,
age and crash location)are recorded .How-
ever, other parties,such aslaw enforcement
could combine theEDR data withthetype of
persona llyidentify ingdata routinel yacqu ired
duri ngacrash investiga tion.
Access tothe vehicl eand/or theEDR isnee-
ded toread datathatisrecorded byan EDR,
and specia lequ ipment isrequ ired. Inadd ition Data
storage
29Introductio n Z

This
isdone either bytext message ordata
conn ection .The emergenc ycall system
sends themessage ordata provided that:
R you have subscribed toMercedes me
conn ect
R the Mercedes meconn ectservice has
been activated properly
R the necessary mobilephonenetwork is
availabl e Protection
againsttheft
65Safety Z