MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: SPRINTER, Model: MERCEDES-BENZ SPRINTER 2011Pages: 292, PDF Size: 6.75 MB
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Battery care
!
Please always observe the following
notes:
R dirty battery clamps
and battery surfaces
cause leak currents, which lead to the
batteries discharging. Always keep the
battery terminals and battery surfaces
clean and dry. Grease the battery
terminals, particularly the terminal
undersides, with a light coating of acid-
resistant grease.
R cleaning agents containing fuel corrode
the battery housing. Only clean the
battery housing with commercially
available cleaning agents.
R only clean the batteries when the caps
are screwed on. Dirt may otherwise enter
the battery cells and damage the battery.
R the breathers in the caps and the cell
ventilation tubes must be open.
Otherwise, gas cannot escape. Unscrew
blocked breathers and clean them with a
suitable tool such as a piece of wire. If
you do not unscrew the caps for cleaning,
there is a risk of short circuit.
R regularly check the battery terminals and
the fastening of the negative cable to the
chassis to ensure that they are firmly
seated.
R if batteries are not being used, you
should charge them once a month. Maintenance
179
Operation Z
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180
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Vehicle equipment ............................
182
Where will I find...? ........................... 182
Troubleshooting ................................ 187
Engine ................................................ 221
Wheels and tires ............................... 221
Electrical system .............................. 233
Batteries for the remote control .....245
Automatic transmission ................... 246
Jump starting, tow-starting and
towing away ...................................... 247 181Practical advice
Page 184 of 292

Vehicle equipment
i Diese Betriebsanleitung beschreibt alle
Modelle, Serien- und
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen. Where will I find...?
Vehicle tool kit and emergency
equipment
The jack and the vehicle tool kit are located
in the co-driver's footwell. G
Warning
To reduce the risk of serious or fatal injuries
and to avoid damage to the vehicle, observe
the following:
R the jack is
designed only to raise the vehicle
for a short time, e.g. while a wheel is being
changed.
It is not designed to enable work to be
carried out underneath the vehicle.
R the jack must be placed on a firm, level
surface.
R never change a wheel on uphill or downhill
gradients.
R never lie under the raised vehicle.
R make sure that no persons are present in
the vehicle when the vehicle is raised.
R never start the engine when the vehicle is
raised. R
make sure that the distance between the
underside
of the
tires and the ground does
not exceed 1.2 in(30 mm).
R if you intend to work under the vehicle,
place the vehicle on stands. X
To unlock: turn quick-release fastener
0046
counter-clockwise or clockwise 004B.
X Remove the cover.
X To lock: press quick-release lock
0046 down
until it engages. X
If necessary, use tool 5
008A for the DEF tank
fuel filler cap to remove the fixture.
X Remove vehicle tool kit 0087.
X Pull up quick-release lever 0088 and unhook
the retaining strap of jack 0086.
X Lift jack 0086 upwards out of the holder.
i When stowing away the jack, place it in
the holder as shown in the illustration.
Make sure that the retaining strap of the
jack is hooked in and tensioned.
5 Chassis only.182
Where will I find...?
Practical advice
Page 185 of 292

Warning lamp
The warning lamp is behind the cover in the
storage compartment of the driver's door. 004A
Locked
004B Unlocked X
Unlock quick-release fasteners
004B
and fold
out the cover.
X Take warning lamp 008A
out of the retainer. Warning triangle
Warning triangles at the back of the driver's seat
base
0046
Warning triangles
X Pull warning
triangles
0046 up and
out of the
holder. Wheel chock
Cargo Van/Passenger Van Wheel chock in the load/passenger compartment
X
Pull restraining cable 0046 down slightly and
then remove it from bracket 0047
.
X Remove the chock.
i When stowing
it
away, make sure that the
chock is secured in the retainer by the
restraining cable. Where will I find...?
183
Practical advice Z
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Chassis Cab
Wheel chock on the left-hand side of the vehicle
X
Pull the retainer spring downwards and
remove the chock.
i When stowing it
away, make sure that the
chock is secured in the retainer by the
retainer springs. First-aid kit
The first-aid kit is located in the stowage
compartment in the co-driver's door. 004A
Locked
004B Unlocked 008A
First-aid kit
X Unlock quick-release fasteners 004B and fold
out the cover.
i Check the expiration date of the first-aid
kit annually,
and
replace the contents when
necessary. Fire extinguisher
Fire extinguisher at the front of the base of the co-
driver's seat
X
Pull shackles 0047 upwards.
X Take fire extinguisher 0046 out of its holder.
i Please read the instructions on the fire
extinguisher carefully and familiarize
yourself with its operation. Tire sealant
The Premium tire sealant is located in the
stowage compartment in
the right-hand door
sill. 184
Where will I find...?
Practical advice
Page 187 of 292

0046
Catch spring
0047 Electric air pump
008A Premium tire sealant Spare wheel
If you are replacing the tires on the vehicle,
you may use
the spare wheel as a road wheel
provided that:
R the tire is no more than six years old.
R the wheel and tire are of the prescribed
design.
The spare wheel is located in a spare wheel
bracket under the rear of the vehicle.
! Check the spare wheel regularly to see
that it is secure and has the prescribed tire
pressure.
Cargo Van/Passenger Van X
Open the tailgate.
X Apply a screwdriver to recesses 0047 and
then pry off covers 0046.
X Using the lug wrench from the vehicle tool
kit ( Y page 182), unscrew the now visible
bolts by approximately 20 turns counter-
clockwise. X
Slightly raise spare wheel bracket 0086 and
unhook left-hand safety catch 008A.
X Assemble the pump lever for the jack and
slide it into sleeve 0088 on spare wheel
bracket 0086.
X Raise spare wheel bracket 0086 with the
pump lever and unhook right-hand safety
catch 008A.
X Slowly lower spare wheel bracket 0086 down
to the ground.
X Lift spare
wheel bracket 0086 slightly and
pull
the pump lever out of sleeve 0088. Where will I find...?
185
Practical advice Z
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X
Use the pump lever to lever the spare wheel
beyond the rear
of the spare wheel bracket.
X Carefully remove the spare wheel from the
bracket. G
Warning
When the spare wheel is removed, the center
of gravity changes
due to the heavy weight of
the wheel. The spare wheel could slip off or
tip and cause injury to yourself or others. Pull
the spare wheel out carefully. Take care not
to trap your fingers when lifting out the spare
wheel.
Cab chassis X
Loosen fender nuts 008A manually and then
remove them.
X Loosen nuts 0047 as far as the thread end.
X Slightly raise spare wheel bracket 0088 and
unhook left-hand safety catch 0046.
X Assemble the pump lever for the jack and
slide it
into
sleeve on the right-hand side of
spare wheel bracket 0088.
X Raise spare wheel bracket 0088 with the
pump lever and unhook right-hand safety
catch 0046.
X Slowly lower spare wheel bracket 0088 down
to the ground.
X Lift spare
wheel bracket 0088 slightly and
pull
the pump lever out of sleeve. X
Use the pump lever to lever the spare wheel
beyond the rear
of the spare wheel bracket.
X Carefully remove the spare wheel from the
bracket. G
Warning
When the spare wheel is removed, the center
of gravity changes
due to the heavy weight of
the wheel. The spare wheel could slip off or
tip and cause injury to yourself or others. Pull
the spare wheel out carefully. Take care not
to trap your fingers when lifting out the spare
wheel. 186
Where will I find...?
Practical advice
Page 189 of 292

Troubleshooting
Indicator and warning lamps in the instrument cluster
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 Solutions0067
The yellow
ASR/
ESP ®
warning
lamp flashes
while the vehicle
is in motion. G
Warning!
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 0067
The yellow ASR/
ESP ®
warning
lamp is lit while
the engine is
running. G
Warning!
ASR is deactivated.
X Activate ASR again. Exceptions ( Y page 49).
009E 0031 003D 0065
The yellow ESP ®
, ABS
and ASR/BAS warning
lamps, and the red
brake system warning
lamp light up while the
engine is running. G
Warning!
EBD has malfunctioned.
The rear wheels
could lock sooner than expected when you apply
the brakes.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. Troubleshooting
187
Practical advice Z
Page 190 of 292

Problem Possible causes/consequences and
0050 Solutions009E 0031 003D 0065
The yellow ESP
®
, ABS
and ASR/BAS warning
lamps, and the red
brake system warning
lamp light up while the
engine is running. G
Warning!
EBD has been deactivated due to undervoltage.
It is possible that the battery is not being charged.
The rear wheels
could lock sooner than expected when you apply
the brakes.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 0065
The red brake
system indicator
lamp is lit while
the engine is
running. A
warning tone
also sounds. G
Warning!
There is insufficient brake fluid in the supply reservoir.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the supply reservoir
(
Y page 170).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0065
When towing a
trailer: The red
brake system
warning lamp is
lit while the
engine is
running.
A warning tone
also sounds. G
Warning!
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is
a risk of the trailer overbraking and of you losing
control over the truck/trailer combination.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop.188
Troubleshooting
Practical advice