MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual

Problem Possible causes/consequences and
0050 Solutions003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
BAS has been deactivated due to a malfunction.
The brake system continues to function normally, but without
electronic support.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
ASR and BAS have been deactivated due to undervoltage.
It is possible that the battery is not being charged.
The brake system
is still available with the normal braking effect.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS has been deactivated due to a malfunction. ESP ®
, ASR and
BAS, as well as cruise control, have also been deactivated as a
result.
The brake system continues to function normally, but without
electronic support. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS is temporarily unavailable. Self diagnosis may not have been
completed yet.
The brake system

is still available with the normal braking effect.
X Drive on for a short distance at a speed of more than
13 mph(20 km/h).
ABS is available again if the message goes out. Troubleshooting
189
Practical advice Z

Problem Possible causes/consequences and
0050 Solutions0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS has been deactivated due to undervoltage. It is possible that
the battery is not being charged.
The brake system continues to function normally, but without
electronic support. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 00E4
The yellow DEF
indicator lamp
lights up while
the engine is
running. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display ( Y page 199).009E
The yellow ESP ®
warning lamp is
lit while the
engine is
running. G
Warning!
ESP ®
has been deactivated due to a malfunction. This also
deactivates cruise control.
The vehicle's stability is no longer automatically regulated at an
early stage. Engine power output may be reduced.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 009E
The yellow ESP ®
warning lamp is
lit while the
engine is
running. G
Warning!
ESP ®
has been deactivated due to undervoltage. This also
deactivates cruise control.
It is possible that the battery is not being charged.
The vehicle's stability is no longer automatically regulated at an
early stage. Engine power output may be reduced.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible.190
TroubleshootingPractical advice

Problem Possible causes/consequences and
0050 Solutions008A
The red SRS
indicator lamp
does not go out
approximately
four seconds
after switching
on the ignition,
or lights up
again. G
Warning!
The restraint systems have malfunctioned. The air bags or belt
tensioners could be triggered unintentionally or might not be
triggered at all in the event of an accident.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003F
The red battery
charge indicator
lamp lights up
while the engine
is running. G
Warning!
The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
If it is torn: do not drive on. Consult the nearest qualified
specialist workshop.
If it is not damaged: have the vehicle checked at a qualified
specialist workshop. 003F
The red battery
charge indicator
lamp lights up
while the engine
is running. G
Warning!
The battery is faulty.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Contact a breakdown service, e.g. an authorized Sprinter
Dealer. 0026
The yellow brake
pad wear
indicator lamp
lights up after
the engine is
started or while
the vehicle is in
motion. G
Warning!
The brake pads/linings have reached their wear limit.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. Troubleshooting
191Practical advice Z

Problem Possible causes/consequences and
0050 Solutions00B4
The yellow
engine oil level
warning lamp
lights up after
the engine is
started or while
the vehicle is in
motion. The oil level has dropped to the minimum level.
X
Check the engine oil level and top up at the nearest gas station
(Y page 171).
X If there is visible oil loss from the engine, have the malfunction
rectified immediately at a qualified specialist workshop. 00B4
The yellow
engine oil level
warning lamp
flashes, the
-2.0 qts
(Canada: –2.0
ltr) engine oil
level message,
for example,
appears in the
display and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. There is not enough or no oil in the engine.
There is a danger of engine damage.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level using the oil dipstick ( Y page 172).
If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 00B4
The yellow
engine oil level
warning lamp
lights up, the HI
engine oil level
message, for
example,
appears in the
display and the
warning buzzer
sounds after the
engine is
started
or while the
vehicle is in
motion. The engine oil level is above the maximum level.
X
Check the oil level. If the oil level is too high, have engine oil
siphoned off at the nearest gas station (Y page 173).
You could otherwise damage the engine or the catalytic
converter.
If the oil

level is correct, have the malfunction rectified as soon
as possible at a qualified specialist workshop. 192
Troubleshooting
Practical advice

Problem Possible causes/consequences and
0050 Solutions00B4
The yellow
engine oil level
warning lamp
lights up
repeatedly while
the vehicle is in
motion. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 0041
The yellow
coolant level
warning lamp
lights up while
the engine is
running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 169).
X If you need to add coolant frequently, have the cooling system
checked at a qualified specialist workshop. 00AE
The red coolant
warning lamp
lights up while
the engine is
running. The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 00AE
The red coolant
warning lamp
lights up while
the engine is
running. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads
(e.g. driving in mountainous terrain, trailer towing), the coolant
warning lamp may
light up when the ignition is switched on or the
engine is restarted.
X Run the engine for approximately one minute at idling speed.
X Consult a qualified specialist workshop if the coolant warning
lamp remains lit. 00B7
0080
The yellow
reserve fuel
warning lamp
lights up while
driving. The fuel level has fallen into the reserve range.
X
Refuel at the nearest gas station ( Y page 142). Troubleshooting
193
Practical advice Z

Problem Possible causes/consequences and
0050 Solutions00B7
0080
The yellow
reserve fuel
warning lamp
lights up while
the engine is
running and the
display for the
tank content
shows 0, even
though there is
still fuel in the
tank. The fuel filler cap is not closed.
X
Close the fuel filler cap.
You will hear a click when the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 0028
The yellow
preglow
indicator lamp
lights up while
the engine is
running. There is a malfunction in the preglow system.
X
Consult a qualified specialist workshop. 00BB
The yellow
check engine
indicator lamp
lights up or
flashes while the
engine is
running. You have used up all fuel in the tank.
The engine is running in emergency mode.
X
Refuel at the nearest gas station ( Y page 142).
X Bleed the fuel system .
X Start the engine three to four times in succession after refueling.
Emergency running mode
will be canceled. The vehicle does not
need to be checked. 00BB
The yellow
check engine
indicator lamp
lights up or
flashes while the
engine is
running. The injection system is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X
Have the vehicle checked as soon as possible at a qualified
specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe legal requirements. 194
Troubleshooting
Practical advice

Problem Possible causes/consequences and
0050 Solutions00BB
The yellow
check engine
indicator lamp
lights up while
the engine is
running. The exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has
occurred. This malfunction or
defect can damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 miles (800 km). Then
a warning tone sequence sounds and the engine can only be
started 20 times.
X Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204).
X Have the exhaust gas aftertreatment checked as soon as
possible at a qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe legal requirements. 00AB
The yellow air
filter indicator
lamp lights up
while the engine
is running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 0077
The yellow tire
pressure
monitor warning
lamp comes on. G
Warning!
The tire pressure monitor indicates a rapid or severe loss of
pressure in at least one tire.
X Stop the vehicle without making any extreme steering
maneuvers or braking suddenly. Pay attention to the traffic
conditions while doing so.
X Check the tires and correct the tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning lamp

goes out after you have been driving for a few
minutes with the malfunction rectified.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197). Troubleshooting
195
Practical advice Z

Problem Possible causes/consequences and
0050 Solutions0077
US vehicles
only:
The yellow tire
pressure
monitor warning
lamp flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 00BA
The yellow water
separator
indicator lamp
lights up when
the ignition is
started. The water that has collected in the water separator has reached
the maximum level.
X
Drain the water separator ( Y page 221).00BD
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/
headlamp
cleaning system
lights up after
the engine is
started or while
the vehicle is in
motion. The water level is too low.
X
Top up washer fluid ( Y page 171).0082
The red seat belt
warning lamp
lights up for
approximately
six seconds
when the key is
turned to
position 2 in the
ignition lock.
A warning tone
also sounds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 34).196
TroubleshootingPractical advice

Problem Possible causes/consequences and
0050 Solutions0055
The yellow bulb
indicator lamp
lights up when
the key is
turned
to position 2 in
the ignition lock. A bulb in the exterior lighting (with the exception of the front
position lamps and trailer lighting) is defective
6
.
X Change defective bulbs as soon as possible ( Y page 233).003E
The yellow door
indicator lamp
lights up while
you are driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. Notes on display messages
G
Warning
No messages can be displayed if the
instrument cluster and/or the display fails.
You will then not be able to see information
about the vehicle status, such as speed and
outside temperature, warning/indicator
lamps and display messages or the failure of
systems. Handling characteristics may be
affected. Adapt your speed and driving style
accordingly.
Immediately consult a qualified specialist
workshop. The qualified specialist workshop
must have the necessary specialist
knowledge and tools to carry out the work
required. We recommend an authorized
Sprinter Dealer for

this purpose. In particular,
all work relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop. G
Warning
The operating safety of your vehicle could be
jeopardized if maintenance work is carried
out incorrectly. As a result, you could lose
control of the vehicle and cause an accident.
In addition, the

safety systems may no longer be able to protect you or others as they are
designed to do.
Always have
maintenance

work carried out at
a qualified specialist workshop. The qualified
specialist workshop must have the necessary
specialist knowledge and tools to carry out
the work required. We recommend visiting an
authorized Sprinter Dealer. In particular, work
relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop.
i If you turn the key to position 2 in the
ignition lock, all warning/indicator lamps
(except the turn signal indicator lamps) and
the display are activated. Please make sure
that they are working properly before
commencing a journey.
Vehicles without steering wheel
buttons Warnings, malfunctions or additional
information may
also

be shown in the display.
The following tables show all the display
messages. For certain display messages, a
warning tone or a continuous tone will also
sound.
6 The lamp failure

indicator may, depending on equipment, be omitted for all lamps with the exception of turn
signals. Troubleshooting
197
Practical advice Z

Vehicles with steering wheel buttons
The on-board computer shows warnings,
malfunctions or additional information in the
display. For certain display messages, a
warning tone or a continuous tone will also
sound. Display
messages
of a high priority are
shown in red.
Please respond in accordance with the
display messages and follow the additional
notes in this Operator's Manual.
You can hide low-priority display messages
using the 0059, 0058, 0029 or 002D button
on the steering wheel or the reset button on
the instrument cluster.
You cannot hide display messages of the
highest priority. These messages will
continue to be shown in the display until their
cause has been eliminated.
The on-board computer stores certain display
messages in the message memory
(Y page 78).
The following tables show all the display
messages. They are divided into
alphabetically sorted text messages
(Y page 201) and symbol messages
(Y page 204). 198
Troubleshooting
Practical advice