door lock MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Useful information
..............................64
Key ....................................................... 64
Central locking .................................... 69
Driver's door and co-driver's door .....70
Sliding door ......................................... 70
Electrical step ..................................... 72
Rear doors ........................................... 73
Partition sliding door ..........................75
Side windows ...................................... 76 63Opening and closing

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system .Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be unintentionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky keyrings
before inserting the SmartKey into the
ignition lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either
2or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only whe ninimmediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be
programmed before use. Further information
can be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 64
KeyOpening and closing

If there is a key is in the ignition lock, the
remote control is inoperative. When locking
or unlocking the vehicle with the remote
control, always pay attention to the indicator
lamp signaling. Also check the locking knobs
of the doors.
Unlocking/locking the vehicle with the
remote control Remote control with an integrated folding key
0005 0002 To unlock the sliding doors and the
rear door
0006 0009 To unlock the driver's door only or
unlock the vehicle centrally
0026 0008 To lock the vehicle centrally
0025 Key release button
0023 Battery check lamp
X To unlock the driver's door: press the
0009 button.
The turn signals flash once. The theft
deterrent locking system is deactivated.
X To unlockt he sliding doors and the rear
door: press the 0002button.
The turn signals flash once.
X To unlock centrally: unlock the driver's
door.
X Press the 0009button again within
2s econds.
The turn signals flash once.
i If the surround lighting has been switched
on using the on-board computer
(Y page 187), it goes on when the vehicle
is unlocked. If you do not open a Cargo Van or
Passenger Van within approximately
40 seconds of unlocking:
R
the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the0008button.
The indicator lamps flash three times when
the thef tdeterrent locking system has been
armed and all doors have been closed.
X Check the locking knobs on all the doors.
The locking knobs must all be in the
lowered position.
Unlocking/locking the vehicle with the
mechanical key or the folding key The anti-thef
talarm system (ATA) is triggered
if you unloc kand open the driver's door or the
rea rdoor with the mechanical key or the
folding key.
The alarm can be disabled in the following two
ways:
X Press the 0009or0008 button on the
remote control.
Or
X Insert the key into the ignition lock. Key
65Opening and closing Z

Driver's door
Rear door
0008
Locked
0009 Unlocked
X To unlock the driver' sor rear door: press
the key release button on the remote
control.
The key folds out.
X Insert the key fully into the door lock and
turn it to position 0009.
The door is unlocked.
X To lock the vehicle: lock all doors except
the driver's door and, if necessary the rear
door, fro minside .To do this, press down
the door locking buttons.
X Press the key release button on the remote
control.
The key folds out.
X Insert the key fully into the driver's door
lock and turn it to position 0008.
The driver's door is locked. Remote control battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive
substances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
The key batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government’s disposal guidelines.
California residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
We recommend that you have batteries
changed at a qualified specialist workshop.
Checking the batteries X
Press the 0009or0008 button for longer
than two seconds.
If battery indicator lamp (Y page 64) lights
up briefly, the batteries in the remote
control still have sufficient charge. 66
KeyOpening and closing

Problems with the key/remote control
Problem Possible causes/consequences and
0004 Solutions
It is no longer possible
to lock the vehicle
using the remote
control.
The turn signals do not
flash when the vehicle
is locked. The doors are not closed properly.
X
Close the doors properly and lock the vehicle again. The central locking system has malfunctioned.
X
Lock the vehicle using the folding key (Y page 64).
X Have the central locking system checked as soon as possible
at a qualified specialist workshop. It is no longer possible
to lock or unlock the
vehicle using the
remote control. The key battery is weak or discharged.
X
Point the remote control at the driver's door handle from very
close range and press the 0009or0008 button.
If this does not work:
X Replace the key battery (Y page 66).
Or
X Lock the vehicle using the folding key (Y page 64). The remote control is faulty.
X
Lock the vehicle using the folding key (Y page 64).
X Have the key checked at a qualified specialist workshop. The key cannot be
turned in the ignition
lock. The steering lock has jammed mechanically.
X
Remove the key and insert it again into the ignition lock. Turn
the steering wheel from side to side while doing so. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off all non-essential consumers, such as interior lighting,
and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 254).
Or
X Jump-start the vehicle (Y page 267).
Or
X Consult a qualified specialist workshop. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. 68
KeyOpening and closing

Central locking
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle .The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time.
You can open a locked front door from the
inside at any time. You can only open a locked
sliding door or rear door from the inside if the
child-proof locks have not been activated. Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlocke
itherthe entire vehicle or just
the sliding doors and rear doors from the
inside.
X To lock/unlock the entire vehicle: press
the upper 0006central locking button
when the doors are closed.
When the entire vehicle is locked, the
indicator lamp in the 0006central locking
button lights up.
i If the key is in position 0or is no longer in
the ignition lock, the indicator lamp in the
0006 central locking button remains lit
for5 seconds.
X To lock/unlock the sliding doors and
rear doors: press the lower section of the
0001 central locking button when the
doors are closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper
0006 central locking button lights up. Automatic locking
General notes The vehicle locks automatically as standard
once a speed of
9mph (15 km/h) has been
reached. Depending on the vehicle's
equipment, the doors may be locked
automatically once the ignition is switched
on. Information on the functions of the Central locking
69Opening and closing Z

automatic locking mechanism of your vehicle
can be obtained from any authorized Sprinter
Dealer.
If the automatic lockin
gwhen driving function
is activated, there is arisk of being locked out
when the vehicle is pushed or towed.
For this reason, deactivate the automatic
locking when driving function:
R before pushing the vehicle
R before towing the vehicle
R if you are only leavin gthe vehicle for a brief
period
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using
the central locking button.
Automatic locking is reactivated after the
ignition is switched off or a door is opened
with the vehicle stationary.
Activating automatic locking when
driving X
Turn the key to position 1or 2in the ignition
lock when the doors are closed.
X For the entire vehicle: press the upper
0006 central locking button until the
indicator lamp in the button flashes four
times.
X For the sliding doors and rear doors
only: press the 0001lower central locking
button until the indicator lamp in the
0006 upper button flashes four times.
Deactivating automatic lockingw hen
driving X
Turn the key to position 1or 2in the ignition
lock whe nthe doors are closed.
X For the entire vehicle: press the0006
upper central locking button until the
indicator lamp in the button flashes twice.
X For the sliding doors and rear doors
only: press the 0001lower central locking
button until the indicator lamp in the
0006 upper button flashes twice. Driver's door and co-driver's door
! Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the
doors. Otherwise, you could damage your
vehicle or other vehicles. You can open the driver's or co-driver's door
from the inside at any time, even if it is locked.
X
Pull door handle 0005.
Locking knob 0006pops up.
The door opens. Sliding door
Important safety notes
G
WARNING
If the open sliding door is not engaged, it could
move on its own if the vehicle is on a slope.
This could trap you or other persons. There is
a risk of injury.
Always make sure that the open sliding door
is engaged.
! Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the
doors. Otherwise, you could damage your
vehicle or other vehicles.
The sliding door of your vehicle can be
equipped with an electrical access step.
Observe the notes on the electrical step when 70
Sliding doorOpening and closing

opening and closing the sliding door
(Y
page 72). Opening/closing from the outside
The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened.
i You can also lock the sliding door in place
around halfway when opening/closing. The
door does not have to be opened fully when
getting into or out of the vehicle. The
intermediate detent does not fully engage
the sliding door.
X To open: pull door handle 0005.
The sliding door opens.
X Push back the sliding door using door
handle 0005until it engages.
X Check the sliding door detent.
X To close: slide the sliding door firmly
forwards by handle 0005until it closes. Opening/closing from the inside
Interior door handle on the sliding door
The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened.
You can only open a sliding door from the
inside if the child-proof locks have not been
activated.
i
You can also lock the sliding door in place
around halfway when opening/closing. The
door does not have to be opened fully when
getting into or out of the vehicle. The
intermediate detent does not fully engage
the sliding door.
X To unlock: pull locking knob 0026upwards.
Only this sliding door unlocks. The other
doors remain locked.
X To open: press button 0005.
X Slide the sliding door by handle 0006back to
the stop.
X Check the sliding door detent.
The sliding door must be engaged.
X To close: slide the sliding door firmly
forwards by handle 0006until it engages.
X To lock: press locking knob 0026down.
Only the sliding door is locked. All other
doors that were previously unlocked
remain unlocked. Sliding door
71Opening and closing Z

Electrical closing assist
If your vehicle is equipped with electrical
closing assist, you will require less force to
close the sliding door. Electrical step
Important safety notes
If you do no tuse the grab handle and the step,
you could injure yourselfw hen getting in and
out of the vehicle.
In order to reduce risks:
R draw the passengers' attention to the
electrical step. Wait until the electrical step
is fully extended.
R do not jump out of the vehicle.
R only use the grab handle and step. Only
they are designed for such a load.
R keep grab handles, access steps and entry
sills free from dirt, e.g. mud, clay, snow and
ice. Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be
equipped with an electrical access step.
X When getting in and out of the vehicle, use
the grab handles and electrical step 0005.
Electrical step 0005automatically extends
when the sliding door is opened and retracts
when it is closed. Electrical step
0005is equipped with an
obstruction detection device on the front
side. If the step comes into contact with an
obstacle while it is extending, it stops.
After you have removed the obstacle, you
must first close the sliding door and open it
once again so that the step can extend
completely.
i If the electrical step obstructs loading,
you can prevent the step from extending
when opening the sliding door via obstacle
detection. The electrical step can then
remain retracted and aforklift or other
lifting equipment can be moved nearer to
the cargo compartment.
Vehicles without steering-wheel buttons: if
the 0004 indicator lamp in the instrument
cluster lights up and a warning tone sounds,
electrical step 0005is malfunctioning
(Y page 219).
Vehicles with steering-wheel buttons: if the
Electrical Step message is shown in the
display and a warning tones ounds, electrical
step 0005is malfunctioning (Y page 208).
If electrical step 0005is malfunctioning, the
step may only partially extend/retract or may
not extend/retract at all. If a malfunction
does occur, you will have to retrac tand lock
electrical step 0005manually before continuing
the journey (Y page 72).
Before passengers ge tout of the vehicle, let
them know that electrical step 0005might not
be extended. Emergency release
! Driving with the step extended may result
in it being damaged.
If the electrical step does not retract
automatically, you will have to push it in and
loc kiti nto place manually before
continuing your journey. 72
Electrical stepOpening and closing

X
Pull R-clips 0006on both rods 0005on the
underside of the step out of their respective
pins.
X Remove washers 0026and detach both
rods 0005. X
Fold rods 0005into the housing in the step.
X Push the step into its housing. i
When securing the step for the first time,
you must pierce a film with the R-clips. X
Inser tR-clips 0006into the step as fa ras they
will go through the holes on both sides of
the housing.
The step is secured in its housing. Rear doors
Important safety notes
G
WARNING
If you open a rear door, you could:
R endanger other people or road users
R be caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic
conditions permit. Always make sure that the
rear doors are properly locked. G
WARNING
If you open the rear doors to 90° (detent
position), the rear lamps are no longer visible.
The vehicle is no longer sufficiently visible
from the rear and will only be recognized as
an obstacle at a late stage by other road
users. This could lead to an accident.
Therefore, in such a situation, ensure that the
vehicle is visible from the rear according to
the respective national regulations, e.g. with
a warning triangle.
! Make sure that there is sufficient
clearance when opening the rear doors.
You could otherwise damage the vehicle
and objects in close range of the rear doors.
You can lock the rear doors at an angle of 90°,
180° and 270°. Always make sure that the
open rear door is correctly engaged in the
detent. Rear doors
73Opening and closing Z