oil MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Problems with the transmission
Problem Possible causes/consequences and
0004 Solutions
The transmission
malfunctions when
shifting gear. The transmission is losing oil.
X
Have the transmission checked immediately at a qualified
specialist workshop. The acceleration
characteristics have
deteriorated
noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear
R.
X Stop the vehicle.
X Depress the brake pedal.
X Move the selector lever to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Depress the brake pedal.
X Move the selector lever to position Dor R.
In position D, the transmission shifts into second gear; in
position R, the transmission shifts into reverse gear.
X Have the transmission checked immediately at a qualified
specialist workshop. Releasing the parking lock manually
X
Apply the parking brake.
X Remove cover 0005. X
Slide implement 0006as far as it will go into
the opening.
X Push the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again
until it is returned to position P.
X Remove implement 0006.
X Re-install cover 0005.
In the event of a malfunction, it is possible to
manually release the selector lever from the Automatic transmission
141Driving and parking Z

listed here on the inside title page. Details can
be found in the Maintenance Booklet. Short journey
! If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should drive on a highway or
on rural roads for 20 minutes every
310 miles (50 0km). This ensures sufficient
regeneration of the diesel particle filter.
Therefore, if you mainl ydrive short distances,
drive on a freeway or an inter-urban road for
20 minutes every 300 miles (500 km). This
facilitates the diesel particl efilter's burn-off
process. Speed limiter
G
WARNING
Exceeding the stated tir eload-bearing
capacity and the approved maximum speed
could lead to tire damage or the tire bursting.
There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the
maximum speed of the vehicle and the
resulting permissible maximum speed of the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires listed in the tire pressure tables. You can
find information on tire pressures in the
"Wheels and tires" section (Y page 278).You can permanently limit the maximum
speed of your vehicle to 75 mph (120 km/h).
We recommend that you use an authorized
Sprinter Dealer for the programming of the
maximum speed.
Before overtaking, take into consideration
that the engine speed limiter prevents the
speed increasing beyond the programmed
maximum speed. Driving abroad
Service An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately
available. You can obtain
alist of workshops
at any authorized Sprinter Dealer.
Fuel In some countries, only fuels with a higher
sulfur conten
tare available.
Unsuitable fuel can cause engine damage.
You will find information on fuels in the
"Service products and capacities" section
(Y page 317).
Low-beam headlamps If you are traveling in countries where
vehicles are drive
nonthe opposite side of the
road to that in which the vehicle is registered,
you will need to:
R have the halogen headlamps partially
masked
R have the Bi-Xenon headlamps set to
symmetrical low beam
This prevents glare to oncoming traffic and no
longer illuminates the edge of the road to the
same height and distance.
Have the headlamps masked or adjusted at a
qualified specialist workshop before you Driving tips
149Driving and parking Z

Driving off-road
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down )and do not turn the
vehicle. G
WARNING
Whe ndriving off-road, yourb ody is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road. G
WARNING
If you drive over obstacles or in ruts, the
steering wheel may jerk out of your grip,
causing injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable materials, e.g. leaves, grass or
branches, may ignite if they come into contact
with hot parts of the exhaust system for
extended periods. There is arisk of fire.
When driving off-road or on unpaved surfaces,
chec kthe underside of the vehicle at regular
intervals. In particular, remove any trapped
parts of plants or other flammable material. If
there is any damage, inform a qualified
specialist workshop.
! When driving off-road or on unpaved
surfaces, check the underside of the
vehicle and the wheels and tires at regular
intervals. In particular, remove any trapped
foreign objects, e.g. stones and branches. Such foreign objects may:
R
damage the chassis, the fuel tank or the
brake system
R cause imbalances and thus vibrations
R be flung out when you continue driving
If there is any damage, inform a qualified
specialist workshop.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or
total brake failure, also as a result of
increased wear. The braking characteristics
will vary depending on the material that has
got into the system. Cleant he brakes after
driving off-road. If you then notice reduced
braking performance or hear scraping noises,
have the brake system checked at a qualified
specialist workshop. Adjust your driving style
to the changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified
at a qualified specialist workshop as soon as
possible.
When driving on rough terrain, do not shift the
transmission into the neutral position. You
could lose control when attempting to brake
the vehicle with the service brake. If your
vehicle cannot manage an uphill slope, drive
back down the slope in reverse gear.
When loading your vehicle for driving off-road
or on a construction site, keep the vehicle's
center of gravity as low as possible.
Rules for driving off-road !
Always bear the vehicle's ground
clearance in mind and avoid obstacles, e.g.
deep ruts. Driving tips
153Driving and parking Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Important safety notes
G
WARNING
If you are driving and reach through the
steering wheel to operate the adjustment
knob, you could lose control of the vehicle.
There is a risk of an accident and injury.
Only operate the adjustment knobs when the
vehicle is stationary. Do not reach through the
steering wheel when driving. G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situatio npermits .Ifyou are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident. Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
If uncertainties regarding the operating safety
of the vehicle arise when continuing the
journey, stop the vehicle, paying attention to
road and traffic conditions.
You must observe the legal requirements for
the country in which you are currently driving
when operating COMAND. Instrument cluster
Overview
0005
Instrument cluster on vehicles without
steering wheel buttons
0006 Instrument cluster in vehicles with
steering-wheel buttons
0026 000E/000F adjustment button, 0004menu
button, 0007reset button, 0012service button
(engine oil level check)
You will find a full overview of the instrument
cluster in the "At a glance" section
(Y page 33).
The display in the instrument cluster is
activated when you:
R open the driver's door
R turn the key to position 2in the ignition lock 176
Instrument clusterOn-board computer and displays

Menus in the on-board computer
Overview If you wish to exit a menu and go to the
standard display:
X Press the 0004menu button for longer than
one second.
Or
X Do not press any button for 10 seconds.
The display accepts the changed settings.
Using the 000E,000F,0004or0007 adjustment
buttons, you can select the following
functions:
R Calling up the service due date
(Y page 249)
R Checking the oil level (Y page 242)
R Preselecting/setting the auxiliary heating
switch-on time ( Ypage 119)
R Tire pressure monitor (Y page 281)
R Setting the time (Y page 179)
R Setting daytime running lamp mode
(Y page 179)
Setting the time X
Turn the key to position 2in the ignition
lock.
X Press the 0004menu button repeatedly until
the hours figure flashes.
X Press the 000Eor000F button to set the hour.
X Press the 0007reset button.
The minute display flashes.
X Press the 000Eor000F button to set the minute.
i If you keep the 000Eor000F button pressed,
the value will change continuously.
Setting daytime running lamp mode For safety reasons, it is only possible to
change this setting when the vehicle is
stationary. The factory setting is
On in
countries in which daytime running lamp
mode is mandatory. X
Turn the key to position 2in the ignition
lock.
X Press the 0004menu button repeatedly until
the 0004 indicator lamp flashes and the
on or
OFF message appears in the display.
X Press the 000Eor000F button to activate or
deactivate daytime running lamp mode.
If you have activated daytime running lamp
mode and the light switch is set to 000C, the
following light up automatically when the
engine is running:
R Parking lamps
R Low-beam headlamps
R Tail lamps
R License plate lamp
i USA only:
If you turn the light switch to 000Bor
0004, the corresponding light switches on.
If you turn the light switch to 0007, daytime
running lamp mode stays switched on.
Canada only:
If you turn the light switch to 0004, the low-
beamh eadlamps switch on. If you turn the
light switch to 000Bor0007, daytime
running lamp mode stays switched on. On-boar
dcomputer (vehicles without steering wheel buttons)
179On-board computer and displays Z

Menu Overview
Diagrams This is whatt
he displays look like when you scroll through the menus.
Generic terms On Sound 5/Audio 20, the on-board
computer always shows the
AUDIOandTEL
(telephone) menus in English. This is the case
even if a different language is selected for the
display. Operation
0005
Operation menu (Y
page 181)
R Standard display
R Calling up the service due date
(Y page 249)
R Tire pressure monitor
(Y page 281)
R Checking the engine oil level
(Y page 242) 0006
Audio menu (Y
page 182) 0026
Message memory menu
(Y
page 193) 0025
Settings menu (Y
page 183) Operation
0023
Trip computer menu (Y
page 189) 0024
Telephone menu (Y
page 190) i
The generic terms in the tabular overview
should make orientation easier for you.
However, they are not always shown on the
display. Operation menu
Overview You can select the following functions in the
Operation
menu by pressing the 0001or
0009 buttons on the steering wheel:
R Displaying the trip odometer and odometer
(standard display) (Y page 182)
R Displaying the coolant temperature
(Y page 182) On-board computer (vehicles with steering wheel buttons)
181On-board computer and displays Z

R
Calling up the service due date
(Y page 249)
R Tire pressure monitor (Y page 281)
R Checking the oil level (Y page 242)
Standard display 0005
Odometer
0006 Trip odometer
0026 Outside temperature or digital
speedometer
0025 Clock
0023 Selector lever position or current shift
range (Y page 138)
In the basic setting, the odometer and the trip
odometer are shown in the upper part of the
display. This is referred to as the standard
display.
Using the steering wheel buttons
X Press the 0010or0007 buttonrepeatedly
until the standard display appears in the
display.
Displaying the coolant temperature Using the steering wheel buttons X
Press the 0010or0007 button repeatedly
until the standard display appears in the
display.
X Press the 0001or0009 button to select the
coolant temperature.
The temperature displayed may climb to
250 ‡ (120 †) when the vehicle is being
driven in normal conditions, and if the coolant
contains the correct concentration of
corrosion inhibitor and antifreeze. At high
outside temperatures and when driving in
mountainous terrain, the coolant
temperature may rise to the end of the scale. Audio menu
General notes Use the functions in the
Audiomenu to
operate the audio equipment when switched
on.
The settings in the AUDIOmenu, as well as
the audio equipment control system via the
steering wheel buttons, only function as
described if Sprinter audio equipment has
been installed. If you are using audio
equipment from another manufacturer, the
described functions may be restricted or not
available at all.
If no audio equipment (Sound 5orSound 20)
is switched on, you will see the AUDIO off message.
Selecting
aradio station 0005
Receptio nfrequency
0006 Waveband or waveband with memory
prese tnumber 182
On-boar
dcomputer (vehicles with steering wheel buttons)On-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
001D
Engine
oil Add 1.0
quart(Canada: 1.0
liter) The oil level is too low.
X
Chec kthe oil level the next time you refuel (Y page 242), and
add oil. 001D
Engine oil level
Not when eng.
running You want to check the oil level even though the engine is running.
X
Switch off the engine.
X Check the oil level (Y page 242).001D
Engine oil level
Reduce oil level You have added too much engine oil. There is a risk of damaging
the engine or catalytic converter.
X
Check the oil level.
X If the oil level is too high: have the engine oil extracted at the
next qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified at the
next qualified specialist workshop. 001D
Engine oil level
Stop, turn engine
off There is not enough or no oil in the engine. There is a danger of
engine damage.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 243).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 001D
Oil sensor Visit
workshop There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 206
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
0008
The red 0008
warning lamp
does not go out
approximately
4s econds after
the ignition is
switched on, or
it lights up again. The restraint systems have malfunctioned.
G WARNING
If SRS is malfunctioning, individual systems could be triggered
inadvertently or might not be triggered at all in the event of an
accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult the
nearest qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is faulty.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. 0005
The yellow brake
pad wear
indicator lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The brake pads/linings have reached their wear limit.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The oil level has dropped to the minimum level.
X
Check the engine for oil loss.
X If oil loss is detected: consult a qualified specialist workshop
immediately.
X If no oil loss is detected: chec kthe oil level and add engine oil
(Y page 243). 214
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
001D
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts (Canada:
– 2.0 ltr ).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 243).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X Check the oil level.
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 001D
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up
repeatedly
during the
journey. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 001A
The yellow
coolant level
warning lamp
lights up while
the engine is
running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 244).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
215On-board computer and displays Z