air condition MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

X
To open: for the left-hand side of the
vehicle, tur nthumbwheel 0005or for the
right-hand side of the vehicle,
thumbwheel 0006of the air vents clockwise.
X To close: for the left-hand side of the
vehicle, turn thumbwheel 0005or for the
right-hand side of the vehicle,
thumbwheel 0006of the air vents counter-
clockwise. Adjusting the air vents in the roof duct
! Always leave at least one air vent open.
If the rear-compartment air conditioning is
switched on and all the air vents are closed,
the air-conditioning system may be
damaged. On vehicles with rear-compartment air
conditioning, adjustable air vents are
integrated into the roof duct.
X
To adjust the airflow: open or close the
air flap in air vents 0005as needed.
X To adjust the air distribution: turn air
vent 0005to the desired position. Operating the auxiliary heating
system
Important safety notes
G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases such as carbon monoxide (CO) may enter the
vehicle. This is the case, for example in
enclosed spaces or if the vehicle gets stuck
in snow. There is a risk of fatal injury.
Switch the auxiliary heating off in enclosed
spaces without extraction systems, e.g. in
garages. If the vehicle is stuck in snow and
you have to leave the auxiliary heating
running, keep the exhaust pipe and the area
around the vehicle free of snow. To ensure an
adequate supply of fresh air, open a window
on the side of the vehicle that is not facing
into the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot, e.g.
the exhaust system. If flammable materials
such as leaves, grass or twigs remain in
contact with hot parts of the exhaust system
for a prolonged period, they could ignite.
There is a risk of fire.
When the auxiliary heating is switched on,
make sure that no flammable material can
come into contact with hot vehicle
components.
! Switch on the auxiliary heating system at
least once a month for approximately
10 minutes. The auxiliary heating could
otherwise be damaged.
! Make sure that the flow of hot air is not
blocked. The auxiliary heating will
otherwise overheat and switch off.
Your vehicle may be equipped with either an
auxiliary hot-water heater or an auxiliary
warm-air heater. Adjustment and operation of
the:
R hot-water auxiliary heater is done via the
on-board computer and with the auxiliary
heating button in the control panel
(Y page 119) or with the remote control
(Y page 121).
R auxiliary warm-air heater is done via the
timer above the overhead control panel
(Y page 122). 118
Operating the auxiliary heating systemClimate control

cross the border, bu
tas close to it as
possible.
When you return from your journey, and as
close to the border as possible, you will need
to:
R remove the adhesive surfaces from your
halogen headlamps and clean the glass of
the headlamps if necessary
R have the Bi-Xenon headlamps reset to
asymmetrical low beam at aqualified
specialist workshop Transport by rail
Transporting your vehicle by rail may be
subject to certain restrictions or require
special measures to be taken in some
countries due to varying tunnel heights and
loading standards.
You can obtain further information from any
authorized Sprinte rdealer. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
On long and steep downhill gradients, you
should change down to shift range 0009or0008
in good time. This should be observed in
particular when driving with a laden vehicle
and when towing a trailer. i
You must also change the shift range in
good time when cruise control is switched
on.
You thereby make use of the braking effec tof
the engine and do not have to brake as often
to maintain the speed. This relieves the load
on the service brake and prevents the brakes
fro mo verheating and wearing too quickly.
Heavy and light loads G
WARNING
If you rest yourf oot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest .Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking
,there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water.
You must depress the brake pedal more
firmly. Maintain a longer distance to the
vehicle in front.
While paying attention to the traffic
conditions, you should brake the vehicle
firmly after driving on a wet road surface or
through a car wash. This heats the brake
discs, so that they dry more quickly, which
protects them against corrosion. 150
Driving tipsDriving and parking

Limited braking performance on salt-
treated roads When driving on salted roads, salt may start
to build up on the brak edisks and brake pads.
This can increase braking distances
considerably.
Maintain a greater distanc eto the vehicle in
front.
To remove any build up of salt that may have
formed:
X Apply the brakes at the start of the journey,
occasionally during journey and at the end
of the journey. Make sure that you do not
endanger other road users when doing so.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered
surfaces, road salt and/or dirt may get into
the parking brake. This causes corrosion and
a reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of
12 mph (20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake. Driving in wet conditions
Hydroplaning G
WARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on the
depth of water on the road. There is a risk of
an accident.
For this reason, avoid tire ruts and brake
carefully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as
follows:
R reduce your speed
R avoid tire ruts
R apply the brakes with care
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the water level of standing water should not
be above the lower edge of the front
bumper
R do not drive faster than walking speed Driving tips
151Driving and parking Z

!
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
Always observe the operating instructions
provided by the manufacturers of the trailer
coupling and the ball coupling.
Couple and decouple the trailer carefully.
When backing up the towing vehicle, make
sure nobody is standing between the vehicle
and the trailer.
At railer which is incorrectly coupled to the
towing vehicle could brea kaway. Acorrectly
coupled trailer must be positioned
horizontally behind the towing vehicle.
Ensure that the following weights are not
exceeded:
R the permissible noseweight
R the permissible trailer load
R the permissible rear axle load of the towing
vehicle
R the permissible gross weight of both the
towing vehicle and the trailer
R the permissible gross combination weight
The applicable permissible values that may
not be exceeded can be found:
R in your vehicle documents
R on the type plates for the trailer tow hitch
R on the type plates for the trailer
R on the vehicle identification plate
(Y page 315).
Where the values differ, the lowest is valid.
You will find values approved by the
manufacturer on the identification plates and
those for the towing vehicle in the
"Permissible trailer loads and trailer drawbar
noseweights" section (Y page 169).
Your vehicle behaves differently with a trailer
than without one.
The vehicle/trailer combination:
R is heavier
R is restricted in its acceleration and
gradient-climbing capability
R has an increased braking distance R
is more susceptible to strong crosswinds
R requires more sensitive steering
R has a larger turning circle
This may impair the handling characteristics.
When towing a trailer, always adjust your
speed to suit the road and weather
conditions. Drive carefully. Maintain a safe
distance.
If you require explanations for the information
in this Operator's Manual, contract an
authorized Sprinter Dealer.
General notes R
Observe the legally prescribed maximum
speed for vehicle/trailer combinations in
the relevant country, state or Canadian
province. Before setting off, check the
vehicle documents of the your trailer to find
out the permissible maximum speed.
This reduces the risk of accidents.
R Install only an approved trailer coupling on
your vehicle. Only use aball coupling that
is approved for your vehicle and Sprinter
trailer tow hitch. More information on the
availability, mounting and installatio nofthe
trailer electrics is available at any qualified
specialist workshop.
R The turn signals on the trailer are only
guaranteed to function when incandescent
bulbs are used. You can obtain more
information about installing the trailer
electrics at any qualified specialist
workshop.
R The trailer coupling is one of the most
important vehicle parts with regard to road
safety. The notes on operation, care and
maintenance issued by the manufacturer
should be observed.
R The bumpers of your vehicle are not
suitable for installing detachable trailer
couplings. Towing
atrailer
169Driving an d parking Z

available from the police and local
authorities.
Observe the following when towing a trailer:
R
Practice driving around bends, stopping
and backing up at a place where there is no
traffic. This enables you to gain experience
and get used to the new handling
characteristics.
R Before driving, check:
-that the trailer tow hitch and ball
coupling are secure
- that the safety switch for a braked trailer
is functioning properly
- that the safety chains are secure and not
damaged
- that the electrical connections are
secure
- that the lights are working
- that the wheels are in good order and the
tire pressure is correct
R Adjust the exterior mirrors to provide an
unobstructed view of the rear sectio nofthe
trailer.
R If the trailer has electronically controlled
brakes, pull the vehicle/trailer
combination away carefully. Brake
manually using the brake controller and
check that the brakes are working.
R Secure the load on the trailer according to
the applicable specifications and current
standards on securing loads
(Y page 234).
R When driving with a trailer, check at regular
intervals that the load is secured and that
the brakes and lights are working.
R Bear in mind that the handling will be less
stable when towing a trailer than when
driving without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly and has a
decreased gradient climbing capability and
a longer braking distance.
It is more susceptible to crosswinds and
requires cautious steering. R
If possible, do not brake suddenly, but
rather moderately at first so that the trailer
can activate its brakes. Then increase the
force on the brake pedal.
R If the automatic transmission repeatedly
shifts between gears when driving on
inclines, restrict the shift range. Select shift
range 4,3,2or 1.
Driving in a low gear and at a low speed
reduces the risk of damaging the engine.
R When driving on a downhill gradient, shift
to a low gear and take advantage of the
engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases
dramatically while the air-conditioning
system is switched on, switch off the air-
conditioning system.
Coolant heat can also be dissipated by
switching the airflow and the temperature
of the heater/air conditioning to the
maximum level. Open the windows if
necessary.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination you need an additional
distance before you can return to your
original lane. Uncoupling
atrailer G
WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overru nbrake
is engaged.
! Do not disconnect a trailer with an
engaged overru nbrake. Otherwise, your 172
Towing
atrailerDriving an d parking

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Important safety notes
G
WARNING
If you are driving and reach through the
steering wheel to operate the adjustment
knob, you could lose control of the vehicle.
There is a risk of an accident and injury.
Only operate the adjustment knobs when the
vehicle is stationary. Do not reach through the
steering wheel when driving. G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situatio npermits .Ifyou are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident. Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
If uncertainties regarding the operating safety
of the vehicle arise when continuing the
journey, stop the vehicle, paying attention to
road and traffic conditions.
You must observe the legal requirements for
the country in which you are currently driving
when operating COMAND. Instrument cluster
Overview
0005
Instrument cluster on vehicles without
steering wheel buttons
0006 Instrument cluster in vehicles with
steering-wheel buttons
0026 000E/000F adjustment button, 0004menu
button, 0007reset button, 0012service button
(engine oil level check)
You will find a full overview of the instrument
cluster in the "At a glance" section
(Y page 33).
The display in the instrument cluster is
activated when you:
R open the driver's door
R turn the key to position 2in the ignition lock 176
Instrument clusterOn-board computer and displays

When a connection is established, the
name of the other person and/or the call
duration appear in the display.
X To exit the telephone book: press the
0005 button.
Redialing The on-board computer saves the last names
or numbers dialed in the redial memory.
Using the steering wheel buttons
X Use the 0010or0007 buttons to select the
TEL menu.
The display shows the mobile phone
operational readiness symbol.
X Press the 0001button.
The display shows the most recently dialed
numbers or names in the redial memory.
X Press the 0001or0009 button to select the
desired name or number.
X To start dialing: press the0001button.
The on-board computer dials the
corresponding phone number. The
Dialing (Audio 20) message appears in
the display.
When a connection is established, the
name of the other person and/or the call
duration appear in the display.
Or
X To exit the redial memory: press the
0005 button. Display messages
Notes on displa
ymessages
Important safety notes G
WARNING
No informatio nwill be displayed if either the
instrumen tcluster or the display is
inoperative.
As a result, you will not be able to see warning
and indicator lamps or information about the
driving conditions, such as speed or outside temperature. Driving characteristics may be
impaired
.Adjust your driving style and vehicle
speed accordingly.
Contac taqualified specialist workshop
immediately. G
WARNING
If service work is not carried out correctly, the
operating safety of your vehicle may be
affected. This could cause you to lose control
of your vehicle and cause an accident.
Moreover, the safety systems may no longer
be able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop.
i If you turn the key to position 2in the
ignition, a display chec kis performed. All
warning/indicator lamps (except the turn
signal indicator lamps) and the display are
activated. Before starting the journey,
check that the warning and indicator lamps
are operating correctly.
Vehicles without steering wheel
buttons Warnings, malfunctions or additional
information may also be shown in the display.
The following tables show all the display
messages.
Awarning tone sounds with
certain display messages.
Vehicles with steering wheel buttons The on-board computer shows warnings,
malfunctions or additional informatio
ninthe
display. Awarning tone sounds with certain
display messages .Display messages of a high
priority are shown in red.
Please respond in accordance with the
display messages and follow the additional
notes in this Operator's Manual.
You can hide low-priority display messages by
pressing the 0010,0007,0001or0009 192
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0004 Solutions
000A
Unavailable ASR and BA
Shave been deactivated due to undervoltage.
The battery may no tbe being charged.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The braking distance can increase in emergency braking
situations. The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0005
Brake wear Visit
workshop The brake pads/linings have reached their wear limit.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 0008
Brake fluid Visit
workshop There is insufficient brake fluid in the fluid reservoir.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the brake fluid reservoir
(Y page 245).
If the brake fluid is below the MIN mark:
X Do not continue driving under any circumstances.
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop.
If the brake fluid is above the MIN mark:
X Drive on with care.
X Visit a qualified specialist workshop immediately. Display messages
199On-board computer and displays Z

Display messages Possible causes/consequences and
0004 Solutions
Check tire(s)
0001 The pressure of one or more tires has dropped significantly. If the
tire pressure monitor has detected the affected wheel, the wheel
position is also displayed.
X
Stop the vehicle as soo naspossible, paying attention to road
and traffic conditions.
X Check the tires.
X Repairorc hange the wheel if necessary (Y page 302).
X Check the tire pressure and correct it if necessary
(Y page 281).
The display message disappears automatically after driving for
a few minutes with the corrected tire pressure. Warning Tire defect
0001 One or more tires is losing air rapidly.Ift
he tire pressure monitor
has detected the affected wheel, the wheel position is also
displayed.
X Stop the vehicle without making any sudden steering or braking
maneuvers, paying attention to the traffic conditions as you do
so.
X Repair or change the wheel (Y page 302).Vehicle
Display messages Possible causes/consequences and
0004 Solutions
0010
Battery/
Alternator Visit
workshop The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult a
qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 0001
Electrical Step The electrical step has retracted or extended only partially or not
at all.
X
Make sure there is sufficient free space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 72). Before stepping out, remind
the passengers that the step is missing. 208
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
0008
The red brake
system indicator
lamp is lit while
the engine is
running. There is insufficient brake fluid in the expansion tank.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Vehicles with steering wheel buttons:a lso observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the expansion tank
(Y page 245).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0008
When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is
running.
Additionally, a
warning tone
sounds. G
WARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is a risk of the trailer overbraking and of you losing
control over the truck/trailer combination.
There is a risk of an accident.
X Vehicles with steering wheel buttons :also observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 000A
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The drive nwheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. Indicator and warning lamps in the instrument cluster
211On-board computer and displays Z