service interval MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

S
Safety Children in the vehicle .....................50
Child restraint systems ....................50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp .............49
Cleaning ......................................... 261
Correct usage .................................. 47
Display message ............................ 201
Emergency Tensioning Devices ....... .50
Fastening ......................................... 48
Important safety guidelines .............47
Safety guidelines ............................. 43
Warning lamp ................................. 219
Seat heating ........................................ .85
Seats Adjusting lumbar support ................80
Adjusting the co-driver's seat ..........80
Adjusting the head restraint ............84
Armrest ............................................ 84
Cleaning the cover .........................261
Folding sea t..................................... 82
Important safety notes ....................80
Rea rbenchs eat............................... 83
Seat heating .................................... 85
Setting the driver's seat ................... 80
Swivel seat ....................................... 81
Twi nco-driver's seat ........................ 82
Securing loads
Important safety notes ..................234
Selector lever
Cleaning ......................................... 260
Sensors (cleaning instructions) .......259
Service Center see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 249
Exceeding a service due date ........249
Notes ............................................. 249
Service due date (automatic
display) .......................................... 249Service products
Bio-diesel (FAME fuel ).................... 317
Brake fluid ............................. 245, 324
Coolant (engine) ............................ 324
Diese l............................................ 317
Diesel Exhaust Fluid (DEF) .............320
Engine oil ....................................... 321
Fuel ................................................ 317
Important safety notes ..................316
Power steering fluid .......................323
Refrigerant ..................................... 326
Transmission oil ............................. 323
Washer fluid .................................. .326
Settings
Resetting all (vehicles with
steering wheel buttons) .................183
Resetting submenus (vehicles
with steering wheel buttons) .........184
Setting the air distribution ...............113
Setting the airflow ............................114
Setting the clock Vehicles without steering wheel
buttons .......................................... 179
Vehicles with steering wheel
buttons .......................................... 186
Short journeys (diesel particle
filter) ................................................... 149
Side windows Cleaning ......................................... 257
Hinged sid ewindows ....................... 76
Important safety information ...........76
Opening/closing .............................. 76
Overview .......................................... 76
Problem (malfunction) .....................77
Resetting ......................................... 77
Sliding door
Child-proof locks .............................. 55
Cleaning ......................................... 259
Closing assist ................................... 72
Important safety notes ....................70
Opening/closing .............................. 70
SmartKey
Changing the battery .................66, 67
Changing the locking system
settings .......................................... 189
Checking the battery .......................66
Display message ............................ 209
Door central locking/unlocking .......64 16
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0004of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental issues and
recommendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all
relevant environmental guidelines and
regulations when disposing of materials. This
helps to protect the environment. Product information
We recommend original Sprinter parts and
conversion parts and accessories that have
been approved expressly for the type of
vehicle concerned.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R reliability
R safety
R suitability
Despite ongoing market research, we are
unable to assess other parts. We therefore
accept no responsibility for the use of such
parts in a Sprinter, even if they have been
independently or officially approved.
Genuine Sprinter parts, as well as specifically
approved conversion parts and accessories,
can be obtained at an authorized Sprinter
Dealer. Here you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. 22
Introduction

Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
Please adhere to the information and warning
notes in this Operator's Manual for your own
safety and to ensure a longer operating
duration of the vehicle. Failure to observe the
instructions may lead to damage to the
vehicle or personal injury.
Damage to the vehicle, caused by not
adhering to the instructions, is not covered by
the New Vehicle Limited Warranty . Vehicle equipment
The Operator's Manual describes all models
and standard and optional equipment of your
vehicle that were available at the time of
going to print .Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety. The equipment in your
vehicle may therefore differ from that shown
in the descriptions and illustrations. The
original purchase contract documentation for
your vehicle contains a list of all of the
systems in your vehicle.
If you have questions about equipment and
operation, consult any authorized Sprinter
Dealer.
The Operator's Manual, the Maintenance
Booklet and the equipment-dependent
operating instructions are important
documents and should be kept in the vehicle. Service and vehicle operation
Maintenance and literature
The Service and Warranty Information
Booklet contains detailed information on the
types of warranty that your Sprinter is
covered by, including:
R New Vehicle Limited Warranty
R Diesel Engine Limited Warranty
R Anti-Perforation Warranty
R Limited Warranty for Restraint Systems
(only vehicles that have been sold and
registered in the state of Kansas)
R Legally required Emission Performance
Warranty
Replacement parts and accessories are
subject to the Replacement Part and
Accessory Warranty of the dealer mentioned
on the inside cover. You can obtain these
from any authorized Sprinter dealer. Maintenance
The Maintenance Booklet and the Service and
Warranty Information Booklet describe all
necessary maintenance work that should be
carried out at regular intervals.
When you take the vehicle to an authorized
Sprinter dealer, always be sure to bring the
Maintenance/Service/Warranty Information
Booklet .Your customer service advisor
enters each maintenance service into the
Maintenance Booklet for you. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety.
We can only inform you about vehicle checks
if we have your registration data. Introduction
23 Z

Your registratio
ndata is no tstored if:
R you did not purchase your vehicle at an
authorized Sprinte rDealer.
R your vehicle has never been inspected at
an authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please infor mus
as soon as possible about any change of
address or vehicle ownership. Operating safety
Important safety notes
G
WARNING
Exhaust fumes, some of its constituents, and
certain vehicle components contain or emit
chemicals known to the State of California to
cause cancer and birth defects or other
heritable genetic damage.
In addition, certain fluid scontained in
vehicles, and certain products that are used
as components, contain chemicals known to
the State of California to cause cancer and
birth defects or other heritable genetic
damage.
Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) and remote
control batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government's disposal guidelines.
In California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/ index.cfm. G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop. G
WARNING
Flammable materials, e.g. leaves, grass or
branches, may ignite if they come into contact
with hot parts of the exhaust system for
extended periods. There is arisk of fire.
When driving off-road or on unpaved surfaces,
chec kthe underside of the vehicle at regular
intervals. In particular, remove any trapped
parts of plants or other flammable material. If
there is any damage, inform a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid If you carry out
modifications to electronic components,
their software as well as wiring.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems.
There is a risk of damage to the vehicle if:
R the vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
R you drive too quickly over an obstacle, e.g.
a curb or a pothole
R a heavy object hits the underbody or
chassis component
In these or similar situations, the vehicle
body, the underbody, chassis components,
wheels or tires could be damaged even if this 24
Introduction

Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle covers
a distance of 44 feet (approximatel
y14 m)
every second. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake .There is a risk
of an accident.
Do not switch off the ignition while driving.
! Always observe the ground clearance of
the vehicle and avoid obstacles. On
vehicles with a step, ground clearance is
further restricted. Obstacles can damage
the vehicle.
If you must drive over obstacles, drive
especially slowly and carefully. If
necessary, have another person direct you.
Drive sensibly–s ave fuelIn orde
rto save fuel, observe the following
tips:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in mountainous terrain. Overrun cutoff If you are in overrun mode and take your foot
off the accelerator pedal, the fuel supply is
cut off when the engine speed is out of the
idle speed control range.
Drinking and driving
G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. Any work on
the engine should therefore be carried out by
qualified and authorized technicians at a
Sprinter dealer.
The engine settings must not be changed
under any circumstances. In addition, all
specific maintenance work must be carried
out at regular intervals and in accordance
with the service requirements of the dealer 148
Driving tipsDriving and parking

Driving off-road
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down )and do not turn the
vehicle. G
WARNING
Whe ndriving off-road, yourb ody is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road. G
WARNING
If you drive over obstacles or in ruts, the
steering wheel may jerk out of your grip,
causing injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable materials, e.g. leaves, grass or
branches, may ignite if they come into contact
with hot parts of the exhaust system for
extended periods. There is arisk of fire.
When driving off-road or on unpaved surfaces,
chec kthe underside of the vehicle at regular
intervals. In particular, remove any trapped
parts of plants or other flammable material. If
there is any damage, inform a qualified
specialist workshop.
! When driving off-road or on unpaved
surfaces, check the underside of the
vehicle and the wheels and tires at regular
intervals. In particular, remove any trapped
foreign objects, e.g. stones and branches. Such foreign objects may:
R
damage the chassis, the fuel tank or the
brake system
R cause imbalances and thus vibrations
R be flung out when you continue driving
If there is any damage, inform a qualified
specialist workshop.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or
total brake failure, also as a result of
increased wear. The braking characteristics
will vary depending on the material that has
got into the system. Cleant he brakes after
driving off-road. If you then notice reduced
braking performance or hear scraping noises,
have the brake system checked at a qualified
specialist workshop. Adjust your driving style
to the changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified
at a qualified specialist workshop as soon as
possible.
When driving on rough terrain, do not shift the
transmission into the neutral position. You
could lose control when attempting to brake
the vehicle with the service brake. If your
vehicle cannot manage an uphill slope, drive
back down the slope in reverse gear.
When loading your vehicle for driving off-road
or on a construction site, keep the vehicle's
center of gravity as low as possible.
Rules for driving off-road !
Always bear the vehicle's ground
clearance in mind and avoid obstacles, e.g.
deep ruts. Driving tips
153Driving and parking Z

i
Maintenance services must be carried out
in accordance with the provisions and
recommendations in the Maintenance
Booklet.
Not doing so could void the warranty claim
and lead to refusal of goodwill gestures
after the manufacturer has submitted a
damage report.
i Observe the information on Sprinter
original parts in the "Technical data"
section (Y page 314). Service interval display
General notes As
ervice that is due is displayed in the service
interval display about 1monthi nadvance. A
message is then displayed while the vehicle
is in motion or when the ignition is switched
on.
i The service interval display does not
provide information about the oil level. The
service interval display should therefore
not be confused with the 001Cengine oil
level display.
The service due date is displayed in days or
miles (kilometers), depending on the total
distance driven.
The symbols or letters on the service display
show the type of service that is due.
0002 orA for a minor service
0003 orB for a major service
Service due date display Vehicles with steering wheel buttons:
the
following messages may be displayed.
R 0002 Service A due in ... days R
0002 Service A due in ... mi (km )
R 0002 Service A Carry out now Vehicles without steering wheel buttons:
the following messages may be displayed.
R
0002 for service A
R 0003 for Service B
Additionally, you will see the remaining
distance in miles ( mi ) or kilometers (km ) or the
remaining time in days ( d ).
Service due date has been exceeded Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display
and warning tone also sounds.
R 0002 Service A overdue by ... days R
0002 Service A overdue by ... mi (km )
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0002 or0003 symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons
X Press the 0004menu button on the
instrument cluster repeatedly until the
0002 or0003 symbol for the service
appears in the display.
Additionally, you will see the remaining
distance in miles ( mi ) or kilometers (
km ) or
the remaining time in days (d ).
Vehicles with steering wheel buttons
X Press the 0010or0007 button on the
steering wheel until the standard display
(Y page 182) appears in the display.
X Press the 0001or0009 button on the
steering wheel repeatedly until the service Maintenance
249Maintenance and care Z

and/or valve tool, warning triangle and
warning lamps in the vehicle.
X Pull away immediately.
This enables the tire sealan tto distribute
inside the tire and create a more effective
seal.
X After driving for approximately 3 minutes,
stop the vehicle at a suitable location, e.g.
at a car park or gas station.
X Check the tire pressure again.
The tire pressure must be at least
300 kPa (3.0 bar/43.5 psi). G
WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i The Mercedes-Benz Service24h
telephone numbers can be found on a
sticker in the driver's door entrance area
and in the vehicle Maintenance Booklet.
i If you check the tire pressure with the tire
inflation compressor, connect angled valve
adapter 0006on tire inflation compressor
hose 0026directly to the tire valve. The tire
pressure will increase when you switch the
tire inflation compressor on. You can
reduce the tire pressure by opening the
pressure release screw on pressure gauge
0023.
If the tire pressure is still at least 300 kPa
(3.0 bar/43.5 psi):
X If possible, inflate the tire to the
recommended tire pressure (Y page 278).
X Drive to the nearest qualified specialist
workshop as soon as possible and have the
tire and tire sealant 0019replaced. Changing wheels
Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of
accident.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are
located in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the
electronic components.
Only have tires changed at a qualified
specialist workshop.
Always observe the instructions and safety
notes in the "Mounting awheel" section
(Y page 303).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the
intervals in the tire manufacturer's warranty
book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if tire wear requires. Do
not change the direction of rotation.
Clean the contac tsurface softhe wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and
reactivate the tire pressure monitor if
necessary. 302
Changing wheelsWheels and tires

!
Refuel only using diesel fuel that
conforms to European standard EN 590 or
an equivalent specification. Fuel that does
not conform to EN 590 can lead to
increased wear and damage the engine and
exhaust system.
! Do not use the following:
R Marine diesel
R Heating oil
R Bio-diesel
R Vegetable oil
R Gasoline
R Paraffin
R Kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage.T his
does not include flow improver additives.
For further information, see "Flow
improvers".
! Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel
system due to contaminated fuel.
! Vehicles with adiesel particle filter: in
countries outside the EU, only refuel with
low-sulfur Euro diesel with a sulfur content
under 50 ppm; otherwise the emission
control syste mcould be damaged.
! Vehicles without adiesel particle
filter: in countries where only diesel fuel
with a high sulfur conten tis available, you
will need to carry out your vehicle's oil
change at shorter intervals. Further
information on oil change intervals can be
obtained at a qualified specialist workshop.
You will generally find information aboutt he
fuel grade on the filling pump. If there is no
identification on the filling pump, consult a
gas station attendant.
For more information about refueling
(Y page 142). i
You can obtain information about
modification options for operation with
alternative fuels (bio-diesel fuels) from any
authorized Mercedes-Ben zCenter.
Diesel at very low outside temperatures G
WARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these
components could be damaged. This can
cause fuel to escape and ignite. Depending on
the type of damage, fuel may also not escape
until the engine is running. There is a risk of
fire and explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available
ULTRA-LOW SULFUR DIESEL (ULSD,
maximum sulfur content 15 ppm), which
fulfills the ASTM D975s tandard.
At very low outside temperatures, paraffin
may separate fro mthe diesel fuel resulting in
inadequate flow characteristics.
To prevent operating problems, diesel with
better flow qualities is available during the
winter months. You can obtain information at
the gas station or from your fuel supplier.
Your vehicle is equipped with afuel
preheating system. This improves the flow
properties of the diesel by approximately
46 ‡(8 †). ULTRA-LOW SULFUR DIESEL can
be used without risk of malfunction dow nto
an outside temperature of approximately
14 ‡ (002710 †).
Fuel additives
! Do no tuse any fuel additives except a
flow improver. Fuel additives can cause
malfunctions and engine damage.
! Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics.
Gasoline or kerosene impairs the
lubricating properties of the diesel fuel. 318
Service products and capacitiesTechnical data

significantly due to aging in use, especially
at low outside temperatures.
We recommend that you change the engine
oil before the cold season commences. Use
an approved engine oil of the specified SAE
class.
Engine oil SAE classification
Viscosity indicates the flow characteristics of
a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Depending on the respective outside
temperatures, select an engine oil according
to SAE classification (viscosity). The table
displays the SAE classification to be used.
The low temperature characteristics of
engine oils can noticeably deteriorate during
operation, e.g. from aging, soot and fuel
accretion. For this reason, regularo il changes
using an approved engine oil fro mthe suitable
SAE classification are urgently
recommended.
Additives !
Do not use any additives in the engine oil.
This could damage the engine.
Miscibility of engine oils !
Mixing oils reduces the benefits of using
high grade engine oils.
We recommend that you only add engine oil
of the same quality grade and SAE class as
used when the engine oil was last changed. If, in exceptional cases, oil of the type in the
engine is not available, top up using another
approved mineral or synthetic engine oil.
If the quality grade is not available for diesel
engines, you may also add engine oils
meeting the requirements in MB Sheet
Number 228.5, 229.3 or 229.5. The quantity
to be added is then limited to a maximum of
1 qt (1 l).
Engine oils are differentiated according to:
R
engine oil brand
R quality grade (sheet number)
R SAE class (viscosity)
Subsequently have the engine oil changed at
the earliest possible opportunity.
Interval for oil change Oil change intervals depend on the vehicle's
operating conditions and the quality of the
engine oil used. The on-board computer
automatically shows the date for the next oil
change as an event message in the display.
Only by using engine oil with a particularly
high quality grade, e.g. according to Sheet
Number 228.51 of the Mercedes-Benz
Specifications for Service Products, can the
maximum interval for oil change be achieved.
We recommend having the oil changed at a
qualified specialist workshop.
Engine oil for diesel engines
Product name/number Interval for oil
change see the Maintenance
Booklet
MB Sheet
Number 228.51, 229.31,
229.51 2y
ears or
15,000 miles
(24,000 km) 16 16
The oil change interval with the criterion: time or distance that comes first is applicable. 322
Service products and capacitiesTechnical data