MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Door control panel
Function Page
0043
Adjusts the exterior mirrors 89
0044
Selects an exterior mirror 89
0087
Opens/closes the left-hand
side window 78
0085
Opens/closes the right-
hand side window 78 Further control panels
Control panel between the light
switch and the steering wheel
Function Page
0084
Switches the auxiliary heat-
ing on/off 123
00AB
Switches the heater boos-
ter function on/off
130
0091
0092
Sets the working speed
172
0091
Switches the working
speed governor (ADR)
on/off
172
00A8
00A7
Ventilates the cargo com-
partment
133Further cont
rol panels
39At a glance

Control panel between the steering
wheel and the ignition lock Function Page
0039
0038
Switches the central rear
compartment lighting
on/off
9740
Further control panelsAt a glance

Useful information
..............................42
Occupant safety .................................. 42
Children in the vehicle ........................51
Pets in the vehicle ............................... 56
Driving safety systems .......................57
Emergency exit .................................... 60
Theft deterrent locking system .........61 41Safety

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Occupant safety
Restraint system introduction
The restraint system reduces the risk of vehi- cle occupants coming into contact with parts of the vehicle's interior in the event of an
accident. The restraint system can also
reduce the forces to which vehicle occupants
are subjected during an accident.
The restraint system comprises:
R Seat belt system
R Air bags
R Child restraint system
R Child seat securing systems
The components of the restraint system work
in conjunction with each other. They can only
deploy their protective function if, at all times,
all vehicle occupants:
R have fastened their seat belts correctly
(Y page 45)
R have adjusted their seat and head restraint
properly (Y page 82).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position (Y page 82).
You also have to make sure that an air bag can inflate properly if deployed (Y page 47).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air
bag increases the level of protection for vehi- cle occupants in the event of an accident. For
example, if, in the event of an accident, the
protection offered by the seat belt is suffi-
cient, the air bags are not deployed. When an
accident occurs, only the air bags that
increase protection in that particular accident
situation are deployed. However, seat belts
and air bags generally do not protect against objects penetrating the vehicle from the out-
side.
Information on restraint system operation
can be found under "Deployment of Emer-
gency Tensioning Devices and air bags"
(Y page 49).
For more information about children traveling with you in the vehicle and on child restraint
systems, see "Children in the vehicle"
(Y page 51). Important safety notes
G
WARNING
Modifications to the restraint system, may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con- tact an authorized Sprinter dealership for
details. USA only: contact our Customer
Assistance Center at 1‑877‑762 ‑8267 for
details. Restraint system warning lamp
The restraint systems functions are checked
after the ignition is switched on and at regular
intervals when the engine is running. This 42
Occupant safetySafety

allows malfunctions to be detected in good
time.
When the ignition is switched on, the 0075
restraint system warning lamp in the instru-
ment cluster lights up. It goes out no later
than a few seconds after the vehicle is star-
ted. The components of the restraint system
are on standby.
A malfunction has occurred if the 0075
restraint system warning lamp:
R does not light up after the ignition is
switched on.
R does not switch off after a few seconds.
R goes out, but then lights up again, e.g. when
the engine is running. G
WARNING
If restraint system is malfunctioning, restraint system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible. Seat belts
Introduction Seat belts are the most effective means of
restricting the movement of vehicle occu-
pants in the event of an accident or the vehi-
cle rolling over. This reduces the risk of vehi- cle occupants coming into contact with parts
of the vehicle interior or being ejected from
the vehicle. Furthermore, the seat belt helps
to keep the vehicle occupant in the best posi- tion in relation to the air bag. The seat belt system comprises:
R Seat belts
R Emergency Tensioning Devices and seat
belt force limiters for the driver's and front-
passenger seat belts
On vehicles with two seats on the front-
passenger side, both seat belts on the
front-passenger side have an Emergency
Tensioning Device. Only the seat belt on the
outer front-passenger seat has a seat belt
force limiter.
The seat belt system only includes Emer-
gency Tensioning Devices and seat belt force
limiters for the driver and front passenger if
the vehicle is equipped with a driver's air bag.
If the seat belt is pulled out of the belt outlet quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be
extracted any further.
The Emergency Tensioning Device tightens
the seat belt in an accident, pulling the belt
close against the body. However it does not
pull the vehicle occupant back in the direction
of the backrest.
The Emergency Tensioning Device does not
correct an incorrect seat position or the rout- ing of an incorrectly fastened seat belt.
When triggered, seat belt force limiters help
to reduce the force exerted by the seat belt on
the vehicle occupant.
The seat belt force limiters are synchronized
with the front air bags, which absorb part of
the deceleration force. This can reduce the
force exerted on the vehicle occupants during an accident.
! If the front-passenger seat is unoccupied,
do not insert the belt tongue into the buckle of the front-passenger seat. This may oth-
erwise lead to the triggering of the Emer-
gency Tensioning Device in the event of anaccident, which will then need to be
replaced.
Vehicles with two seats on the front-
passenger side: the Emergency Tensioning
Device of the inner front-passenger seat is Occupant safety
43Safety Z

triggered independently of the lock status of
the seat belt.
Important safety notes The use of seat belts and child restraint sys-
tems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey. G
WARNING
If the seat belt is incorrectly fastened, it can-
not protect as intended. Furthermore, an
incorrectly fastened seat belt can cause addi- tional injury, for example, in an accident, dur-
ing braking or when abruptly changing direc-
tion. This poses an increased risk of injury or
even fatal injury.
Make sure that all vehicle occupants are
seated properly with a correctly fastened seat belt. G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder. G
WARNING
Persons under 5 ft (1.50 m) in heightcannot
fasten the seat belt correctly without an addi- tional suitable restraint system. If the seat belt is incorrectly fastened, it cannot protect
as intended. Furthermore, an incorrectly fas-
tened seat belt can cause additional injury, for example, in an accident, during braking or an
abrupt change of direction. This poses an
increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) in height in suitable restraint
systems.
If a child younger than 12 years and under 5 ft
(1.50 m) in height is traveling in the vehicle:
R always secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
R always observe the instructions and safety
notes in the "Children in the vehicle" sec-
tion of this Operator's Manual
(Y page 51) in addition to the child
restraint system manufacturer's installa-
tion instructions G
WARNING
The seat belts may not perform their intended protective function if:
R they are damaged, modified, extremely
dirty, bleach or dyed
R the seat belt buckle is damaged or
extremely dirty
R the Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied
Seat belts may sustain non-visible damage in an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts may tear or fail,
e.g. in an accident. Modified Emergency Ten-
sioning Devices could accidentally trigger or
fail to deploy when necessary. This poses an
increased risk of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages or inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked 44
Occupant safetySafety

immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved
for your vehicle by the sales organization
named on the inside cover. Any such modifi-
cations could invalidate the vehicle's general
operating permit.
Proper use of the seat belts Observe the safety notes on the seat belt
(Y page 44).
All vehicle occupants must be wearing the
seat belt correctly before beginning the jour- ney. Also make sure that all vehicle occu-
pants are always wearing the seat belt cor-
rectly while the vehicle is in motion.
When fastening the seat belt, always make
sure that:
R the seat belt tongue is only inserted to the
belt buckle belonging to that seat.
R the seat belt is tight across your body.
Avoid wearing bulky clothing, e.g. a winter
coat.
R the seat belt is not twisted.
Only then can the forces which occur be
distributed over the area of the belt.
R the shoulder section of the belt is always
routed across the center of your shoulder.
The shoulder section of the belt must not
come into contact with your neck or be
routed under your arm. Where possible,
adjust the seat belt to the appropriate
height.
R the lap belt passes tightly and as low down
as possible across your lap.
The lap belt must always be routed across
your hip joints and not across your abdo-
men. This applies particularly to pregnant
women. If necessary, push the lap belt
down to your hip joint and pull it tight using the shoulder section of the belt.
R the seat belt is not routed across sharp,
pointed or fragile objects. If you have such items located on or in your
clothing, e.g. pens, keys or eyeglasses,
store these in a suitable place.
R only one person is using a seat belt at a
time.
Infants and children must never travel sit-
ting on the lap of a vehicle occupant. In the
event of an accident, they could be crushed
between the vehicle occupant and seat
belt.
R objects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe
the "Loading guidelines" for securing objects,
luggage or loads (Y page 240).
Fastening and adjusting seat belts Please take note of the safety notes on seat
belts (Y
page 44) and the notes on their cor-
rect use (Y page 45). Illustration Occupant safety
45Safety Z

X
Adjust the seat (Y page 82).
The seat backrest must be in an almost
upright position.
X Pull the seat belt smoothly from belt sash
guide 0087and engage belt tongue 0044into
belt buckle 0043.
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body. The shoulder section of the belt must always
run over the center of the shoulder. Adjust the
belt outlet if necessary.
X To raise: slide belt guide 0087upwards.
The belt outlet engages in various posi-
tions.
X To lower: press belt guide release 0085and
slide belt guide 0087downwards.
X Let go of belt guide release 0085in the
desired position and make sure that the
belt guide engages.
All seat belts in the vehicle, except the driv-
er's seat belt, are equipped with a special seat belt retractor to secure child restraint sys-
tems properly. Further information can be
found under "Special seat belt retractor"
(Y page 52).
Releasing seat belts !
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfill their protective function and must be replaced.
Visit a qualified specialist workshop.
X
Press release button 0043, hold belt
tongue 0044firmly and guide it back towards
belt outlet 0087.
Belt warning for drivers and co-drivers The
0076 seat belt warning lamp in the instru-
ment cluster is a reminder for all occupants to
fasten their seat belts. It may light up contin-
uously or flash. A warning tone may also
sound.
Regardless of whether the driver has already
fastened their seat belt, the 0076seat belt
warning lamp lights up for 6 second s each
time the ignition is switched on. After the
engine is started, it goes out as soon as the
driver's seat belt had been fastened.
If the driver's seat belt is not fastened after
the engine is started, an additional warning
tone will sound. This warning tone switches
off after a maximum of 6 seconds or once the
driver's seat belt is fastened.
If a vehicle speed of 15 mph (25 km/h) is
exceeded and the driver has still not fastened their seat belt, a warning tone sounds again.
The warning tone sounds for 60 seconds or
until the driver has fastened their seat belt. 46
Occupant safetySafety

If the driver unfastens their seat belt during
the journey, the belt warning is automatically activated again.
i For more information on the
0076seat
belt warning lamp, see "Warning and indi-
cator lamps in the instrument cluster"
(Y page 227). Air bags
Introduction The installation point of an air bag can be rec-
ognized by the SRS/AIR BAG or AIR BAG sym-
bol.
An air bag complements the correctly fas-
tened seat belt. It is no substitute for the seat belt. The air bag provides additional protec-
tion in applicable accident situations.
Not all air bags are deployed in an accident.
The different air bag systems function inde-
pendently from one another (Y page 49).
However, no system available today can com- pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at which the air bag must be deployed.
Important safety notes G
WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
R have fastened their seat belts correctly,
including pregnant women
R are sitting correctly and maintain the great-
est possible distance to the air bags
R follow the following instructions Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
R Adjust the seats properly before beginning
your journey. Always make sure that the
seat is in an almost upright position. The
center of the head restraint must support
the head at about eye level.
R Move the driver's and front-passenger
seats as far back as possible. The driver's
seat position must allow the vehicle to be
driven safely.
R Only hold the steering wheel on the out-
side. This allows the air bag to be fully
deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against
the door or side window. You may other-
wise be in the deployment area of the air
bags.
R Always keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth-
erwise be in the deployment area of the air bag.
R For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint
systems. Up to this height, the seat belt
cannot be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R Always secure children under 12 years of
age and less than 5 ft (1.50 m)in height in
suitable child restraint systems.
R Child restraint systems should be installed
on the rear seats.
R Always secure a child in a rearward-facing
child restraint system on a suitable rear
seat. The front-passenger front air bag can-
not be deactivated.
R Always observe the instructions and safety
notes on "Children in the vehicle"
(Y page 51) and on the "Child restraint
system on the front-passenger seat"
(Y page 55) in addition to the child Occupant safety
47Safety Z

restraint system manufacturer's installa-
tion instructions.
Objects in the vehicle interior may pre-
vent an air bag from functioning correctly.
Before starting your journey and to avoid risks
resulting from the speed of the air bag as it
deploys, make sure that:
R there are no people, animals or objects
between the vehicle occupants and an air
bag.
R there are no objects between the seat, door
and B-pillar.
R no hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
R no accessories, such as cup holders, are
attached to the vehicle within the deploy-
ment area of an air bag, e.g. to doors or side
windows.
R no heavy, sharp-edged or fragile objects
are in the pockets of your clothing. Store
such objects in a suitable place. G
WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objectsto it. G
WARNING
Sensors to control the air bags are located in the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air bags might therefore not function properly
any more. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work- shop. Front air bags
Driver's air bag
0043deploys in front of the
steering wheel. Front-passenger front air
bag 0044deploys in front of and above the glove
box and the center console.
When deployed, the front air bags offer addi- tional head and thorax protection for the
occupants in the front seats.
Thorax bags G
WARNING
Unsuitable seat covers may obstruct or even
prevent deployment of the air bags integrated into the seats. The air bags may then fail to
protect the vehicle occupants as intended.
There is an increased risk of injury, possibly
even fatal.
Only use seat cushions that are approved for
your vehicle by the distributor named on the
inside cover page. Thorax bags
0043deploy next to the outer seat
cushions. 48
Occupant safetySafety