MERCEDES-BENZ SPRINTER 2019 MY19 with 7” screen

%
Ve
hicles with a diesel engine and incor‐
re ct fueling pr otector against refueling
with gasoline: thefiller neck is designed for
re fueling at diesel filling pumps for passenger
ve hicles. %
Ve
hicles with a diesel engine without
incor rect fueling pr otector: you can also
re fuel at a diesel filling pump for truc ks.
% If
th e fuel tank has been run comple tely dr y,
add at least 1.3 ga l (5 l) of fuel. Problems with
the fuel and fuel tank Problem
Possible causes/consequences and 0050 0050Solutions
Fu el is leaking from the
ve hicle. The fuel line or
the fuel tank is de fective. #
Apply the parking brake. #
Switch off the engine. #
Remo vetheke y from the ignition loc k.
Or, on vehicles with KEYLESS‑GO: #
Open the driver's door.
The on-board electronics are in position 005A. This corresponds tothe
"k ey remo ved". #
Do not restart the engine under any circums tances. #
Consult a qualified specialist workshop.
The engine does not
st art. The fuel
tank has been run comple tely dr y. #
Refuel theve hicle with at least 1.3 ga l (5 l) of fuel. #
Swit chthe ignition on for appro ximately ten seconds. #
Start the engine continuously for a maximum of ten seconds until it
ru ns smo othly.
If th e engine does not star t: #
Switch the ignition on for appro ximately ten seconds. #
Start the engine continuously for a maximum of ten seconds until it
ru ns smo othly.
If th e engine does not start af terth re e attem pts: #
Consult a qualified specialist workshop. DEF
Note
s on DEF
* NO
TEWhen you open the DEF tank,
small amounts of ammonia vapor may
escape. #
Only fill th e DEF tank in well-ventilated
areas. #
Do not let DEF come into con tact wi th
skin, eyes or clo thes. #
Keep DEF away from children. *
NO
TEDo not ingest DEF. If DEF is swallo
wed: #
Immediately rinse out your mouth thor‐
oughly. #
Drink plenty of water. #
Seek medical attention immediately. *
NO
TEDama gecaused byadditives in
DEF or bydiluting DEF The DEF
exhaust gas af tertre atment sy stem
could be destr oyed bythefo llowing:
R Additives in DEF Driving and parking
127

R
Diluting DEF #
Only use DEF in acco rdance with ISO
22 241. #
Do not mix additives. #
Do not dilu teDEF. *
NO
TEDama geand malfunctions caused
by impurities in DEF Impurities in DEF
result in thefo llowing:
R Higher emission values
R Damage tothe catalytic con verter
R Engine damage
R Malfunctions in the DEF exhaust gas
af te rtre atment sy stem #
Avoid impurities in DEF. *
NO
TEDEF residue cr ystallizes af ter
some time. Remo veDEF residue. #
Immediately rinse su rfaces that come in
con tact wi thDEF when filling with
wate r. #
DEF can also be remo ved with a damp
clo thand cold water. #
If DEF has already cr ystallized, clean
using a spon geand cold water. DEF is a li
quid urea solution used forex haust gas
af te rtre atment of diesel engines. In order forthe
ex haust gas af tertre atment tofunction properly,
only use DEF in accordance with ISO 222 41 .
DEF has thefo llowing properties:
R non-t oxic
R colorless and odorless
R non-flammable
DEF availability:
R you can ha veDEF added byfast service at a
qu alified specialist workshop, e.g. an author‐
ized Mercedes-Benz Center.
R DEF is available at numerous gasst ations via
DEF filling pumps.
R alternatively, DEF is available at qualified spe‐
cialist workshops, e.g. an authorized
Mercedes-Benz Center, and at numerous gas
st ations as a DEF refill canis ter or DEF refill
bottle. %
DEF freezes at a
temp erature of appr ox‐
imately 12.2 °F (-11 °C). The vehicle is equip‐
ped with a DEF preheating sy stem at thefa c‐
to ry. This means that winter operation is also
ensured forte mp eratures below 12.2 °F
(-11 °C). If you add DEF at temp eratures
below 12.2 °F (-11 °C), the DEF le vel in the
instrument clus ter may not be displa yed cor‐
re ctly. If the DEF is frozen, drive for at least
20 minutes and then park theve hicle for a
minimum of 30 seconds, so that the le vel is
cor rectly displa yed. In extreme winter condi‐
tions, the time needed todetect theto p-up
amount may be considerably longer. Park the
ve hicle in a warm garage tospeed up this
process.
% Ensure
the connection between there fill con‐
ta iner and vehicle filler neck does not drip.
Calling up the DEF range and DEF le velga uge
On-board computer:
4 Service #
Select DEFand confirm.
The DEF fill le vel and the DEF range appear. Instrument Display wi
thcolor display
1 DEF range
2 DEF fill le vel Instrument Display with black
and white dis‐
play
1 DEF fill le vel
2 DEF range 12 8
Driving and pa rking

Ad
ding DEF
* NO
TEEngine damage due toDEF being
in the fuel #
DEF must not be used tofill th e fuel
ta nk. #
Only use DEF tofill th e DEF tank. #
Do not overfill the DEF tank. *
NO
TEContamination of theve hicle inte‐
ri or due toDEF leakage #
After adding, careful lyclose the DEF
re fill con tainer. #
Avoid car rying DEF refill con tainers per‐
manently in theve hicle. Re
quirements:
R The ignition is switched off
The following messages that appear in succes‐
sion in the multifunction display indicate that you
need torefill th e DEF tank:
R Refill Additive See Operator's Manual
The DEF tank has fallen below thefirs twa rn‐
ing thre shold.
R Refill Additive Starts until Emerg. Op.: XXX
See Operator's Manual
The DEF supply has fallen below there ser ve
mar k.
Af terth e message appears forth efirs t time,
th ere maining DEF supp lywill last for appro x‐
ima tely 1,200 miles (1,900 km). The engine
can then only be star ted ano ther 16 times.
The number of remaining engine starts XX(16
to 1) is shown in the message everytime the
engine is star ted.
R Refill Additive Emergency Op.: XXX mph See
Operator's Manual
You can only drive theve hicle at a maximum
speed of 5 mph (8 km/h).
Yo u can also ha vethe DEF fill le vel and the DEF
ra nge displ ayed (/ page128). Opening
the DEF filler cap on filler caps that
are not loc kable #
Open the hood. #
Turn DEF filler cap 1coun ter-clockwise and
re mo veit.
Opening the DEF filler cap on loc kable filler
caps #
Open the hood. #
Take tool 4 for unlocking DEF filler cap 1
from theve hicle tool kit. Driving and parking
12 9

#
Pull co ver3 on DEF filler cap 1up, turn
90° and release. #
Insert tool 4 in holes 2of DEF filler cap
1. #
Turn DEF filler cap 1coun ter-clockwise and
re mo veit.
Preparing the DEF refill canis ter Va
riant 1 Va
riant 2 #
Unscr ewthe cap on DEF refill canis ter2. #
Screw disposable hose 1onto the opening
of DEF refill canis ter2 until hand-tight. Ad
ding DEF Va
riant 1 Va
riant 2 #
Screw disposable hose 2onto thefiller neck
of theve hicle until hand-tight. #
Lift up and tip DEF refill canis ter1.
The filling process stops when the DEF tank is
comple tely full.
DEF refill canis ter1 can be remo ved when it
has been only partially em ptied. #
Unscr ewdisposable hose 2and close DEF
re fill canis ter1 inreve rse order. #
Switch on the ignition for at least 60 seconds. #
Start theve hicle.
% Av
oid storing DEF containers permanent lyin
th eve hicle.
DEF refill bottle
Only scr ewthe DEF refill bottle hand-tight onto
th efiller opening in the engine compartment. It
may otherwise be damaged. 13 0
Driving and pa rking

DEF
refill bottles 1can be obtained at many gas
st ations or at a qualified specialist workshop.
Re fill bottles without a thre aded cap of fer no
ove rfill pr otection. DEF may leak out as a result
of ove rfilling. Mercedes-Benz of fers special refill
bottles with a thre aded cap. These are available
at any authorized Mercedes-Benz Center. #
Unscr ewthe pr otective cap from DEF refill
bottle 1. #
Place DEF refill bottle 1as shown on filler
opening 2and scr ewit on clockwise until
hand-tight. #
Press DEF refill bottle 1towa rdsfiller open‐
ing 2.
The DEF tank is filled. This could take up to
one minute.
% When
the DEF refill bottle is no longer
pressed down, filling stops. The bottle can be
re mo ved when it has been only partially emp‐
tied. #
Release DEF refill bottle 1. #
Turn DEF refill bottle 1coun ter-clockwise
and remo veit. #
Screw the pr otective cap onto DEF refill bot‐
tle 1 again.
Fi lling procedure with the pu mpnozzle of an
DEF filling pump #
Insert the pump nozzle into thefiller neck and
add DE F.When doing so, do not overfill the
DEF tank.
Closing the DEF filler cap on filler caps that
are not loc kable #
Afterfilling the DEF tank, place DEF filler cap
1 onthefiller neck and tigh ten it clo ckwise. #
Turn the DEF filler cap until the lettering is
legible and horizontal.
The filler neck is only loc ked cor rectly when
th is is the case. #
Close the hood. Driving and parking
131

Closing
the DEF filler cap on loc kable filler
caps #
Afterfilling the DEF tank, place DEF filler cap
1 onthefiller neck and tigh ten it clo ckwise. #
Remo vetool 4 from DEF filler cap 1and
st ore it in theve hicle tool kit. #
Pull co ver3 on DEF filler cap 1upover
holes 2of DEF filler cap 1, turn and
re lease. #
Turn DEF filler cap 1.
If DEF filler cap 1turns freel y,the DEF tank
is closed. Park
ing Pa
rking theve hicle &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem or
ex haust gasflow. #
Park theve hicle so that no flammable
material can come into con tact wi thhot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. &
WARNING Risk of accident and injury
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R open doo rs,th ereby endangering other
persons or road users.
R get out of theve hicle and be hit by
oncoming traf fic.
R operate ve hicle equipment and become
trapped, forex ample.
In addition, children could also set theve hicle
in motion, forex ample, by:
R releasing the parking brake.
R shifting the automatic transmission out of
park position 005D.
R starting the engine #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Keep the SmartK eyout of there ach of
ch ildren. *
NO
TEDama getotheve hicle or the drive‐
train due torolling away #
Always park your vehicle safely and
according tolegal requirements. #
Always proper lysecure theve hicle
against rolling away. &
WARNING Risk of accident and injury if
pa rking brake is not applied
If yo u park theve hicle with the transmission
in park position 005Dand the parking brake is
not engaged, theve hicle may rollaw ay.
Engaging pa rkposition 005Dis not a fully ade‐
qu ate replacement forth e parking brake.
There is a risk of accident and injur y. #
Secu retheve hicle against rolling away
as desc ribed belo w. 13 2
Driving and pa rking

Obser
vethefo llowing points toensure that the
ve hicle is properly secured against rolling away
unin tentionally: #
Always apply the parking brake. #
Vehicles with automatic transmission:
engage transmission position 005D.#
On uphill or downhill inclines: turnthe
front wheels towa rdsth e curb. #
On uphill or downhill inclines: securethe
re ar axle with a chock or an object without
sharp edges.
% Yo
u can operate the side windo wsforfive
minutes af teryo u ha veswitched off theve hi‐
cle. Manual parking brake
Applying/releasing
the handbrake le ver &
WARNING Risk of skidding or an acci‐
dent bybraking with the parking brake
If yo u ha vetobrake your vehicle with the
parking brake, the braking dis tance is consid‐
erab lylonger and the wheels may loc k.There
is an increased risk of skidding and/or acci‐
dent. #
Only brake theve hicle with the parking
brake if the service brake has failed. #
Inthis case, do not apply the parking
brake with too much forc e. #
Ifth e wheels loc k,immediately release
th e parking brake as much as required
fo rth e wheels toturn again. &
WARNING Risk offire and an accident if
th e parking brake is not released
If th e parking brake is not fully released when
driving, thefo llowing situations can occur:
R The parking brake can overheat and cause
a fire
R The parking brake can lose its holding
function #
Comple tely release the parking brake
before driving off. The brake lights do not light up when
you brake
th eve hicle with the parking brake.
Generally, you may only apply the parking brake
when theve hicle is stationar y. #
Toapply the pa rking brake: pull handbrake
le ve r1 up as far as the last possible de tent.
When the engine is running, the0049
and 0024 (USA) or 0024(Canada) indicator
lamps in the Instrument Display light up. If
th eve hicle is in motion, a warning tone
sounds.
% In
vehicles with a folding handbrake le ver,
yo u can then press handbrake le ver1 down
as far as it will go. #
Torelease the pa rking brake: onvehicles
with a folding handbrake le ver,firs t pull hand‐
brake le ver1 up as far as it will go. #
Pull handbrake le ver1 slightly and press
re lease knob 2. #
Guide handbrake le ver1 down toas far as it
will go.
The 0049 and0024 (USA) or 0024(Canada)
indica tor lamps in the Instrument Display go
out.
Fo lding the handbrake le ver up or down (only
in vehicles with a folding handbrake le ver)
Re quirements:
R The handbrake le ver is applied. #
Tofold down the handbrake le ver:push the
handbrake le ver down as far as it will go. #
Toraise the handbrake le ver:pull the hand‐
brake le ver up as far as it will go. Driving and parking
13 3

Pe
rforming emer gency braking with the hand‐
brake le ver If, in
exceptional cases, the service brake fails,
yo u may use the parking brake toper form emer‐
ge ncy braking. #
Eme rgency braking: press and hold release
button 2and carefully pull brake le ver1. Electric parking brake
Note
s onthe electric pa rking brake &
WARNING Risk of accident and inju ry
due tochildren and animals left unat ten‐
ded in theve hicle
If yo u lea vechildren and animals unat tended
in theve hicle, they may be able toset the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Shifting the automatic transmission out of
park position 005D.
R Starting the engine.
In addition, they may operate vehicle equip‐
ment and become trapped. #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. Fo
rth e automatic functions towo rkcor rectl y,the
driver must be seated in the cor rect seat position
(/ page 59).
The function of the electric parking brake is
dependent on the on-board electrical sy stem volt‐ age. If
the on-board electrical sy stem voltage is
low or there is a malfunction in the sy stem, it
may not be possible toapply the electric parking
brake and theye llow 0024 indicator lamp lights
up.
In this case, park theve hicle in thefo llowing way:
R Park theve hicle on le velground and secure it
to prev ent it from rolling away.
R Ve
hicles with automatic transmission:
shift the transmission toposition 005D.
% The electric parking brake is only actually
applied when
there d0049 and0024 (USA)
or 0024 (Canada) indicator lamps light up
continuousl y.
It may not be possible torelease a parking brake
if th e on-board electrical sy stem voltage is low or
if th ere is a malfunction in the sy stem. Inform a
qu alified specialist workshop. When the engine is
switched off, the electric parking brake car ries
out a function test at regular inter vals. Noises are
normal in this process.
Au tomatically applying the electric parking
brake
Ve hicles with automatic transmission:
The electric parking brake is auto matically
applied when the transmission is in position 005D.
In addition, at least one of thefo llowing condi‐
tions must be fulfilled:
R the engine is switched off
R the driver is not sitting in the driver's seat
R the belt buckle is undone To
prev ent the electric parking brake from apply‐
ing automaticall y,pull switch 1. 134
Driving and pa rking

The electric parking brake is also automatically
applied if Active Dis tance Assi stDISTRONIC has
brought theve hicle toast andstill.
In addition, at least one of thefo llowing condi‐
tions must be fulfilled:
R the engine is switched off
R the driver is not sitting in the driver's seat
R the belt buckle is undone
R there is a sy stem malfunction
R the po wer supply is insuf ficient
R theve hicle is stationary for a long time
The red0049 and0024 (USA) or 0024(Canada)
indicator lamp in the instrument display lights up.
The electric parking brake is only actually applied
when there d0049 and0024 (USA) or 0024
(Canada) indicator lamps light up continuousl y.
Re leasing the electric pa rking brake automat‐
ically
Ve hicles with automatic transmission:
The electric parking brake of your vehicle is
re leased when all of thefo llowing conditions are
fulfilled:
R The driver is sitting in the driver's seat.
R The driver is belted.
R The engine is running.
R The transmission is in position 005Bor005E and
yo u depress the accelera tor
or
Yo u swit chfrom transmission position 005Dto
position 005Bor005E. You must also depress the
accelerator if tra veling on steep uphill gradi‐
ents.
R Ifth e transmission is in position 005E,there ar-
end doors must be closed.
App lying/releasing the electric pa rking brake
manually &
WARNING Risk of accident and inju ry
due tochildren and animals left unat ten‐
ded in theve hicle
If yo u lea vechildren and animals unat tended
in theve hicle, they may be able toset the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Shifting the automatic transmission out of
park position 005D. R
Starting the engine.
In addition, they may operate vehicle equip‐
ment and become trapped. #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Toappl y:press switch 1.
When the electric parking brake is applied,
th ere d0049 and0024 (USA) or 0024(Can‐
ada) indicator lamps light up in the instru‐
ment displa y.The electric parking brake is
only actually applied when there d0049
and 0024 (USA) or 0024(Canada) indicator
lamps light up continuousl y.
It is also possible toapply the electric parking
brake when the ignition is switched off. #
Torelease: pull switch 1.
The red0049 and0024 (USA) or 0024(Can‐
ada) indicator lamps in the instrument display
go out.
Yo u may on lyrelease the electric parking
brake if the ignition is switched on with the
st art/ stop button. Driving and parking
13 5

Emer
gency braking In
theeve nt of an emergency, you can brake the
ve hicle while it is in motion with the electric park‐
ing brake. #
While driving, press switch 1ofthe electric
parking brake.
The vehicle is braked as long as youke ep
switch 1ofthe electric parking brake
depressed.
The longer electric parking brake switch 1is
depressed, the greater the braking forc e.
During the braking procedure, you will receive the
fo llowing feedback from theve hicle:
R awa rning tone sounds
R the "Release parking brake" display message
appears
R there d0049 and0024 (USA) or 0024(Can‐
ada) indicator lamps in the Instrument Display
fl ash
When theve hicle has been braked toast andstill,
th e electric parking brake is applied. Pa
rking theve hicle for an extended period Pa
rking theve hicle for longer than four
we eks #
Method 1: connect the batteries toa trickle
ch arge r. #
Method 2: disconnect theve hicle star ter bat‐
te ry. #
Method 3: switchoff the po wer supply using
th e battery main switch and disconnect the
auxiliary battery on theve hicle. #
Method 4: interrupt the po wer supply byacti‐
va ting standby mode (/ page136). The
charge leve l of the battery must be checked
eve rythre ewe eks if no measures are take nto
maintain the battery charge. #
Battery voltage below 12.2 V: charge the
battery topreve nt deep discharge damage.
% Fu
rther information can be obtained at a
qu alified specialist workshop. St
andby mode Ac
tivating/deactivating standby mode
Re quirements:
R the engine is switched off.
On-board computer: 4 Settings 5
Vehicle
5 Ruhezustand (Stan dby) #
Toactivate/deactivate: selectYesorNo. Driving and driving saf
ety sy stems Note
on driving sy stems and your responsibil‐
ity Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and maneu‐
ve ring theve hicle. The driving sy stems are aids
and do not relie ve you of your responsibility.
Alw ays pay attention tothe tra ffic and inter vene
if necessa ry. Be aware of the limitations rega rd‐
ing the safe use of these sy stems. Information about sensors
Cer
tain driving and driving saf ety sy stems use
sensors 1tomonitor the area in front of, behind
or next totheve hicle (depending on theve hicle's
equipment). 13 6
Driving and pa rking