service MERCEDES-BENZ V-CLASS 2021 Owner's Manual

V
V
ehicles wit
ehicles wit h a det
h a detac
achable tr
hable tr ailer coupling
ailer coupling
* NO
NOTE
TEIncreased risk of damage toprop-
erty due toattached ball neck #
When the trailer is not coupled or the
bicycle rack is attached, fold in the ball
nec k. Re
duce therisk of damage tothe trailer coupling
and contribute toenvironmental pr otection. If you
do not need the ball nec k,remo veit from the ball
neck mount and /t its co ver in there ar bumper
(/ page 178). Only with the co ver /t ted can the
emission values indicated forre al operation be
achie ved.
% During trailer operation, the permissible gross
ve hicle weight is increased by100 kg forve hi-
cles registered as passenger vehicles. The
maximum permissible rear axle load must be
obser ved. F
F
itting t
itting t he cov
he cov er f
er for tr
or tr ailer coupling
ailer coupling #
Insert the co ver 0ush into there cess on the
re ar bumper and press it upwards against the
bumper co vering at the latching points on the
outside right and leT. #
Turn fastene rsfrom position 1toposition
2. #
Ensure that thefa stene rsare fully engaged and
/rmly in position 2. A
A
tt
tt ac
ac hing t
hing t he ball neck
he ball neck &
W
WARNING
ARNING Risk of accident and injury due
to incor rectly ins talled and secured ball
neck
If th e ball neck is not engaged, it may become
loose while theve hicle is in motion and endan-
ge rot her road users. #
Engage the ball neck as described and
ensure that the ball neck is securely
installed. &
W
WARNING
ARNING Danger of accident due tonon-
engaged ball coupling
If th e ball coupling has not engaged, the trailer
can become de tach ed. #
Always engage the ball coupling as
described and ensure that it is securely
ins talled. R
R
eq
eq uir
uir ements:
ements:
R The trailer hitch key is available. #
Notethe number of theke yth at belongs tothe
ball neck of the trailer hitch.
Wi th th is number, you will receive a replace-
ment key at a Mercedes-Benz service centre.
% Depending on theve hicle equipment, the
holder forth e ball neck on theve hicle can be
pr otected with a co ver in the bumper. #
Release the two quick- re lease fastene rsforthe
co ver in the bumper and remo vethe co ver
( / page 178). #
Take the ball neck of the trailer hitch out of the
st ow age space on theright-hand side in the
re ar and st owthe co verawa y. #
Unlo cklock 6in handwheel 1with thekey.
Re d mark 3onthe handwheel must be
aligned with green area 2on ball neck 4
(/tting position). 178
178
Driving and parking

Ov
Ov
er
ervie
vie w of t
w of t he ins
he ins tr
trument clust
ument clust er
er Inst
rument cluster (e xample)
1 Speedome ter
2 Display
3 Rev counter
4 Coolant temp erature display
5 Fuel le vel
Speedom et
Speedom eter
er
In vehicles with Active Distance Assist DISTRONIC,
th ere are illuminated segments on the speedome-
te r dial.
These segments show you what speed range is
av ailable:
R Variable limi ter activated (/ page 158)
The segments light up from the start of the
scale tothe selected limit speed.
R Active Distance Assist DISTRONIC switched on
(/ page 161)
One or two segments light up in the sa ved
speed range.
R Active Distance Assist DISTRONIC de tects a
ve hicle in front.
The segments light up from the speed of the
ve hicle in front up tothe sa ved speed.
Yo u can show the speed as a digital speedome ter
on the display as well.
If yo uch ange your vehicle's wheel size, check its
assignment tothe wheel size group (/ page 260).
If th e assignment changes without recoding the
cont rol units in theve hicle, the speedome ter will
not display the speed accuratel y.The cur rent vehi-
cle speed may then be higher than the speed
shown bythe speedome ter. Driving and driving
saf ety systems may then be operationally impaired
or may de tect a malfunction and switch them-
sel ves o..
In some countries, an audible signal will sound
and/or a message will appear on the display when th
eve hicle reaches the maximum speed permitted
by law, e.g. at 120 km/h.
R
R e
ev count
v count er
er
* NO
NOTE
TEEngine damage due tomaximum
engine speed being exceeded If
th e maximum permissible engine speed is
ex ceeded, the engine may be damaged. #
Avoid driving in there d speed range
(danger zone). Outside t
Outside t
em
emper
per atur
atur e display
e display
Yo u should pay special attention toroad conditions
when temp eratures are around freezing point.
The outside temp erature is shown on the inst ru-
ment cluster display (/ page 183).
Changes in the outside temp erature will be dis-
pla yed aTer a short dela y.
Coolant t
Coolant t em
emper
per atur
atur e display
e display &
W
WARNING
ARNING Risk of burns when opening the
bonnet
If yo u open the bonnet in theev ent of an over-
heated engine or /re in the engine compart-
ment, thefo llowing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other
escaping hot operating 0uids. #
Before opening the bonnet, allow the
engine tocool down. #
Intheev ent of a /re in the engine com-
partment, keep the bonnet closed and
call the /re service. The coolant
temp erature display is located within
th e inst rument cluster's rev counter.
During normal driving and if the coolant le vel is
cor rect, the display is permitted torise to120°C. Ov
Ov
er
ervie
vie w and oper
w and oper ation of t
ation of the on-boar
he on-boar d com-
d com-
put
put er
er &
W
WARNING
ARNING Risk of distraction due toinfor-
mation systems and communications
equipment
If yo u operate information systems and com-
munications equipment integ rated in theve hi-
cle when driving, you could be distracted from Instrument cluster and on-board computer
181 181

Depending on
theve hicle equipment, you can call
up thefo llowing menus:
R Trip menu (/ page 184)
R Navi menu (navigation inst ructions)
(/ page 185)
R Radio menu (/ page 187)
R Media menu (/ page 187)
R Telephone menu (/page 188)
R Assistance graphic menu (/page 184)
R Service menu (/ page 184)
R Settings menu (/ page 189) Menus and submenus
Menus and submenus
Ser
Ser
vice menu
vice menu #
Press theò button tocall up the list of
menus. #
Use the: or9 button toselect the
Service menu. #
Press thea button tocon/rm.
Yo u ha vethefo llowing options in the Service
menu:
R Calling up display messages in the message
memory (/ page 281).
R Checking the tyre pressure electronically or
re starting the tyre pressure monitoring system
(/ page 258).
R Checking the engine oil le vel electronically
(/ page 184).
R Calling up the service due date
R Displaying theAd Blue ®
/ll le vel (in BlueTEC ®
ve hicles). Assist
Assist
ant displa
ant displa y menu
y menu #
Press theò button tocall up the list of
menus. #
With th e: or9 button, select the
Assistance graphic menu. #
Press thea button tocon/rm.
The status of thefo llowing driving or driving
saf ety systems can be displa yed:
R Rear wind owwiper (/ page 118)
R Active Brake Assist (/ page 155)
R ATTENTION ASSIST (/ page 173)
R DSR (/ page 159)
R Tra1c Sign Assist (/ page 174)
R Active Distance Assist DISTRONIC
(/ page 162)
R Lane Keeping Assist (/ page 176)
R Blind Spot Assist (/ page 175) #
Press the: or9 button toswitch
between the assistant display and theev alua-
tion of ATTENTION ASSIST (/ page 173).
The evaluation of ATTENTION ASSIST sh ows
th e length of journey since the last break and
th e calculated attention le vel. Calling up display
Calling up display
s on t
s on t heTr
he Trip menu
ip menu Displa
Displa
ying t
ying the r
he rang
ange and curr
e and curr ent fuel consump
ent fuel consump tion
tion 1
Appr oximate range
2 Current fuel consum ption
3 Recuperation display #
Press theò button tocall up the list of
menus. #
Use the: or9 button toselect the
Trip menu. #
Press thea button. #
With th e: or9 button, select range
and consum ption.
If th ere is only a small amount of fuel leT in the
fuel tank, the display will show a vehicle being refu-
elled Ï instead of the appr oximate range 1. 184
184
Instrument cluster and on-board computer

#
T
To select t
o select t he ne
he next or pre
xt or pre vious tr
vious trac
ack on t
k on t he
he
tr
tr ac
ac k list
k list: :brie0y press the: or9 but-
to n. #
T
To select a tr
o select a tr ac
ack on t
k on t he tr
he trac
ack lis
k list wit t wit h r
h rapid
apid
scr
scr oll:
oll: press and hold the: or9 button
until the desired track has been reached.
If yo u press and hold the: or9 button,
th era pid scroll speed will increase aTer a
short time. Not all audio pla yers or data stor-
age media support this function.
If th e cor responding track information has been
sa vedto the audio pla yer or data storage medium,
th e display can show thefo llowing:
R Track number
R Track name
R Artist
R Album
The track information will not be displ ayed in AUX
audio mode (auxiliary audio mode: extern al audio
source connected).
Oper
Oper ating video ating video #
T To select a dat o select a dat a st
a stor
orag
ag e medium:
e medium: brie0y press
th ea button.
The display will show the list of media sources. #
Press the: or9 button toselect a data
storage medium. #
Press thea button tocon/rm. #
T
To open t
o open t he scene list
he scene list: :brie0y press the:
or 9 button. #
T
To select t
o select t he ne
he next or pre
xt or pre vious scene on t
vious scene on t he
he
scene list
scene list: :brie0y press the: or9 but-
to n. #
T
To select a scene on t
o select a scene on t he scene lis
he scene list witt with r
h rapid
apid
scr
scr oll:
oll: press and hold the: or9 button
until the desired scene has been reached. #
Press thea button tocon/rm. T
T
elephone menu
elephone menu &
W
WARNING
ARNING Risk of distraction from operat-
ing integ rated communication equipment
while theve hicle is in motion
If yo u operate communication equipment inte-
gr ated in theve hicle when driving, you could
be distracted from the tra1c situation. This
could also cause youto lose control of the
ve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y. When using
the phone, you must obser vethe legal
re qu irements forth e country in which you are cur-
re ntly driving. #
Switch on the mobile phone (see the separate
operating inst ructions from the manufacturer). #
Switch on the multimedia system. #
Insert the mobile phone into the mobile phone
cradle.
or #
Establish a Blue tooth ®
connection with the
multimedia system (/ page 209). #
Press theò button tocall up the list of
menus. #
Use the: or9 button toselect the
Telephone menu. #
Press thea button tocon/rm.
The display will show one of thefo llowing mes-
sages:
R Telephone ready or name ofthe mobile
phone network pr ovider: the mobile phone
has found a network and is ready to
re ceive.
R Telephone No service: no network is avail-
able or the mobile phone is sear ching for a
networ k.
Yo u can obtain fur ther information about suitable
mobile phones and connecting mobile phones via
Blue tooth ®
from a Mercedes-Benz se rvice centre
or on the internet under https://www.mercedes-
benz.com/connect. #
T To accep
o accep t a call:
t a call: pressthe6 button.
If someone calls you when you are in theTele-
phone menu, a cor responding message will appear
on the displa y. #
T
To r
o r eject or end a call:
eject or end a call: pressthe~ button.
Dialling a number fr
Dialling a number fr om t
om t he t
he telephone book
elephone book #
Use the:, 9ora button toswitch
to thete lephone book. 188
188
Instrument cluster and on-board computer

Mer
Mer
cedes me calls
cedes me calls Making a call via t
Making a call via t
heov
he overerhead contr
head contr ol panel
ol panel %
Mercedes me calls are not possible in every
countr y.Contact a Mercedes-Benz service
centre to/nd out whe ther these functions are
av ailable in your countr y. 1
Breakd own assistance call button F
2 Coverfo rG button (SOS button)
3 G button (SOS button)
4 Info call button
Making a br
Making a br eakdo
eakdo wn assist
wn assist ance call
ance call #
Press button 1.
Making an emerg
Making an emerg ency call
ency call #
Brie0y press co ver2 onG button toopen
it. #
Press and hold Gbutton 3for at least one
second.
Making an Inf
Making an Inf o call
o call #
Press button 4.
An emer gency call can be initia tedev en if a break-
down assistance or Info call is active. This has pri-
ority over all other active calls. Inf
Inf
or
ormation about ser
mation about ser vice calls using t
vice calls using the butt
he buttons
ons
in t
in t heov
he overerhead contr
head contr ol panel
ol panel A call
tothe Mercedes-Benz customer centre via
th e info call button or breakdown call button in the
ove rhead control panel has been made.
In theev ent of a breakdown, you will getsupport:
R Aqu ali/ed Mercedes-Benz tech nician ca rries
out repairs on site and/or theve hicle will be to
we dto the nearest Mercedes-Benz service
centre
Yo u may be charge dfo rth ese services.
Yo u can /nd information on thefo llowing topics:
R Activation of Mercedes me connect
R Operating theve hicle
R Nearest Mercedes-Benz service cent re
R Other products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Customer Centre (/ page 192). Calling t Calling t
he Mer
he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre using
e using
t
t he multimedia syst
he multimedia syst em
em R
R
eq
eq uir
uir ements:
ements:
R Access toa mobile phone network is available.
R The cont ract partner's mobile network co ver-
age is available in there specti veregion.
R The ignition must be switched on so that vehi-
cle data can be transfer red automatically
Multimedia system: 4 © 5
Phone 5
g #
Call Mercedes me connect .
Wi th your consent, the multimedia system
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.
Then, you can select a service and be connected
to a contact at the Mercedes-Benz customer
centre. Calling t
Calling t
he Mer
he Mercedes-Benz cust
cedes-Benz cust omer centr
omer centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection R
R
eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning light is switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under limited conditions.
If an accident or breakdown is de tected, the emer-
ge ncy guide sh ows saf ety inst ructions in the multi-
media system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking Mercedes me
191 191

whe
ther you wish toget support from the
Mercedes-Benz customer centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 194).
R The Mercedes-Benz customer centre will
take your call and or ganise breakdown and
accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be made. This
has priority over all other active calls.
% In addition, if the "Telediagnosis" Mercedes me
connect service is active, a similar query may
appear at a later time in theev ent of a break-
down. If you are already in contact with the
Mercedes-Benz customer centre or ha ve
re ceived help, this qu ery can be ignored or
re jected.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz customer centre with Later
th e message will disappear and reappear at a
later time.
The query triggered bythe "Telediagnosis"
Mercedes me connect service can either be
con/ rmed or rejected. ATer rejection, it is no
longer displa yed. Arr Arr
anging a ser
anging a ser vice appointment via Mer
vice appointment via Mer cedes me
cedes me
call
call If
yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recommen-
dations rega rding the maintenance of your vehicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multimedia
system reminds you aTer a cer tain amount of time
th at a service is due. A prom ptappears asking if
yo uwo uld like tomake an appointment. #
T
To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your con/ rmation, theve hicle data is
sent and the Mercedes-Benz customer centre
deals with your appointment. The information
is then sent toyour desired service outlet.
They will contact youto con/rm the appoint-
ment and, if necessar y,to discuss the de tails. %
Ifyo u select LateraTerthe service message
appears, the message is hidden and reappears
at a later time. Consenting t
Consenting t
o dat
o data tr
a transf
ansf er f
er for a Mer
or a Mer cedes me call
cedes me call R
R
eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the buttons in theove r-
head cont rol panel (/ page 191).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, thefo llo w-
ing message appearsDo you want to transmit
vehicle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request?. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y.
More information on Mercedes me: https://
ww w.mercedes.me T T
r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call When
you make a service call via Mercedes me,
data is transmitted. This enables targ eted advice
and smoo thservice.
The following requ irements must be met forthe
data transfer:
R The vehicle is switched on.
R The necessary data transmission tech nology is
suppor tedby the mobile network pr ovider.
R A su1cient mobile phone connection quality is
pr ov ided.
Multi-s tage transmission depends on thefo llowing
fa ctors:
R Reason forth e initiation of the call
R Available mobile radio transmission tech nology
R Activated Mercedes me connect services
R Selected service in thevo ice dialogue system
% Arequ est for consent todata transmission is
only made if the cor responding Mercedes me
connect service has not been activated. 192
192
Mercedes me

Dat
Dat
a tr
a transmission when Mer
ansmission when Mer cedes me connect
cedes me connect
ser
ser vices ar
vices ar e no
e not activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection query has been con/ rmed,
th efo llowing data will be transfer red:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prom pt
R Vehicle country code
R Set language forth e multimedia system
R Call number of the communication platform
installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data
If a call was made via the multimedia system aTer
automatic accident or breakdown de tection, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If th eAc cident and Breakdown Management selec-
tion has been made via thevo ice dialogue system
and no service has been activated, but the data
pr otection query has been con/ rmed, thefo llowing
data can be additionally requ ested from theve hicle
by the Mercedes-Benz customer centre:
R Current vehicle location
If th e data pr otection requ est has been declined,
th efo llowing data will be transfer redto enable tar-
ge ted advice and a smoo thservice:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Vehicle country code
R Set language forth e multimedia system
R Call number of the communication platform
installed in theve hicle
Dat Dat a tr a transmission when Mer
ansmission when Mer cedes me connect
cedes me connect
ser
ser vices ar
vices ar e activ
e activ at
ated
ed
Only in the second step, only forth ere specti ve
activated services, fu rther case-speci/c data is
transmit ted in order toenable an optimal service.
An ove rview of the transmitted data can be found
in there specti veterm s of use for Mercedes me connect services. These can be obtained in
the
Mercedes me por tal: https://
me.secure.mercedes-benz.com
Dat
Dat a pr a pr ocessing
ocessing
The data transmitted as part of the call will be
dele ted from the transmitting systems once the
call has been comple ted, pr ovided they are not
used forot her activated Mercedes me connect
services.
The case-related data will be processed and stored
in the Mercedes-Benz customer centre and, if nec-
essary for case processing, forw arded tothe
service partne rscommissioned bythe Mercedes-
Benz customer centre. Please referto the data
pr otection information on the Mercedes me web-
site at https://www.mercedes.me or in there cor-
ded message immediately aTer the call tothe
Mercedes-Benz customer centre has been set up.
% Therecorded message is not available in every
countr y. Mer Mer
cedes me connect
cedes me connect Inf
Inf
or
ormation about Mer
mation about Mer cedes me connect
cedes me connect %
Mercedes me connect or individual Mercedes
me connect services are not available in every
countr y.Contact a Mercedes-Benz service
centre to/nd out whe ther these functions are
av ailable in your countr y.
Mercedes me connect consists of a variet y of
services.
Using the multimedia system or theove rhead con-
trol panel, you can use thefo llowing services, for
ex ample:
R Accident and Breakdown Management (Break-
down call button or the situation-dependent
display in the multimedia system)
R Accident and Breakdown Management (break-
down button)
R Mercedes-Benz emer gency call system (auto-
matic eme rgency call and SOS button)
Mercedes me connect Accident and Breakdown
Management and the Mercedes-Benz emer gency
call centre are available toyou around the cloc k.
Yo u will /nd the breakdown call button and the
SOS but ton in theve hicle's overhead control panel
(/ page 191).
Yo u can also call the Mercedes-Benz customer
centre using the multimedia system
(/ page 191). Mercedes me
193 193

Please no
tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, call the
national eme rgency services /rst using the stand-
ard national emer gency service phone numbers. In
eme rgencies, you can also use the Mercedes-Benz
emer gency call system (/ page 236).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
Fu rther information about Mercedes me connect,
th e pr ovided service scope and operation:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/connectme/en_GB/#emotions/
St artsei te.html Inf Inf
or
or mation on Mer
mation on Mer cedes me connect A
cedes me connect A ccident
ccident
and Br
and Br eakdo
eakdown Manag
wn Manag ement
ement The
Accident and Breakdown Management can,
amongst others, include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer gency
call system (/ page 236)
If necessar y,the contact person at the
Mercedes-Benz eme rgency call centre for-
wa rdsth e call toMercedes me connect Acci-
dent and Breakdown Management. Ho wever,
call forw arding is not possible in all countries.
R Breakdown assis tance on location byate ch ni-
cian and/or towing away of theve hicle tothe
nearest Mercedes-Benz Service Centre
Yo u may be charge dfo rth ese services.
R Supplement tothe emer gency guide aTer auto-
matic accident or breakdown de tection
(/ page 191)
In theeve nt of a breakdown or accident, exten-
ded vehicle data is sent, enabling optimum
support from the Mercedes-Benz customer
centre and the appointed service partner or
breakdown mechanic.
R Supplement tothe Mercedes me connect tele-
diagnostics service
Wi th th ete lediagnostics function, cer tain we ar
and failure message s, insofar asthey can be
clear lyinterpr eted and are available bymoni-
to ring diagnosable components, are recorded
by the service pr ovider.
If yo ur vehicle de tects a breakdown or impend-
ing breakdown, you may be prom pted via the
multimedia system tocontact the Mercedes-
Benz customer centre for fur ther assistance. This prom
ptinthe multimedia system only
appears when theve hicle is stationar y.
% These services are subject to technical restric-
tions su chas mobile co verage and mobile net-
wo rkquality and the interpr etability of the
transmitted data in the processing systems.
Under cer tain circumstances, this may result
in dela ysor omission of the message in the
multimedia system.
Fu rther information about Mercedes me connect
services can be obtained in the Mercedes me Por-
ta l: https://me.secure.mercedes-benz.com T T
r
ransmitt
ansmitt ed dat
ed data wit
a with t
h the Mer
he Mer cedes me connect
cedes me connect
call ser
call ser vices
vices The data transfer
red during the Mercedes me con-
nect call depends on:
R The reason forth e initiation of the call
R The service selected in thevo ice dialogue sys-
tem
R The activated Mercedes me connect services
Yo u can /nd out which data is transfer red during
th e services in the cur rently valid Mercedes me
connect term s of use and the data pr otection
information for Mercedes me connect. You can
/nd these in your Mercedes me user account. Mer
Mer
cedes me and apps
cedes me and apps Inf
Inf
or
ormation about Mer
mation about Mer cedes me
cedes me When
you log in with a user account tothe
Mercedes me Portal, then services and o.ers from
Mercedes-Benz will be available toyou.
Av ailability is countr y-dependent.
Fo r more information consult a Mercedes-Benz
service centre or visit the Mercedes me por tal:
https://me.secure.mercedes-benz.com
% Make sure that you alw ayske ep the Mercedes
me apps up todate. Calling up a Mer
Calling up a Mer
cedes me user account
cedes me user account Multimedia system:
4 © 5
Mercedes me & Apps
V
V ehicle is link
ehicle is link ed t
ed to user account
o user account #
Select Mercedes me.
Information about the connected user account
appears. 194
194
Mercedes me

V
V
ehicle is no
ehicle is no tye
t yet link t link ed t
ed to user account
o user account #
Select Mercedes me. #
Follow the inst ructions on the media display to
create a user account and link theve hicle toit.
% Ifth e Mercedes me app is available on a
mobile phone, theve hicle link can be made via
th e displa yed QR code. Calling up Mer
Calling up Mer
cedes me ser
cedes me services
vices R
R
eq
eq uir
uir ements:
ements:
R The vehicle is connected with the user
account.
Multimedia system: 4 © 5
Mercedes me & Apps #
Select Services.
Yo u will be shown the Mercedes me services
th at you ha vealready pur chased and those
th at you can also still pur chase within theva ri-
ous categories.
To activate or deacti vate the services, log in to
th e Mercedes me Portal with your user
account. R R
emo
emo ving t
ving t he link be
he link be tw
tween t
een t he user account and
he user account and
t
t he v
he v ehicle
ehicle R
R
eq
eq uir
uir ements:
ements:
R The user pro/le of the user account that was
/r st linked totheve hicle is selected.
R The pro/le is synchronised.
R A PIN has been sa ved.
Multimedia system: 4 © 5
Mercedes me & Apps
5 Mercedes me #
Select Delete vehicle assignment. #
Enter the PIN of the linked user account.
% Only the user whose user account was lin ked
to theve hicle /rst can remo vethe link
between all user accounts and theve hicle. Mercedes me
195
195

Ov
Ov
er
er vie
vie w and oper
w and oper ation
ation N
No
ot
t es on MBUX multimedia syst
es on MBUX multimedia syst em
em&
W
WARNING
ARNING Risk of dist raction from infor-
mation systems and communications
equipment
If yo u operate information systems and com-
munication devices integ rated in theve hicle
when driving, you could be distracted from the
tra1c situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating the multimedia system.
Depending on the equipment, thera nge of func-
tions and product designation of your MBUX multi-
media system may di.er from the description and
illustrations in the Owner's Manual. Forex ample,
th e LINGU ATRO NIC and navigation system func-
tions are not available in all equipment variants. Ov
Ov
er
ervie
vie w of t
w of t he MBUX multimedia syst
he MBUX multimedia syst em
em 1
Control panel for multimedia system
2 Media display with touch functionality
3 Operating strip, calls up applications
4 Touchpad and controls forth e multimedia sys-
tem %
You can /nd fur ther information about opera-
tion as well as about applications and services
in the Digital Owner's Manual.
There are two USB ports in the centre console
storage compartment.
The USB port with theç symbol facilitates the
connection of the mobile phone with the multime-
dia system using a suitable cable. This will enable
yo uto use the functions of the mobile phone via
Apple CarPlay ®
or Android Auto.
N N o
ot
tes on t
es on t he media display
he media display
Obser vethe no tes on caring forth e interior
(/ page 233).
A
A ut
ut omatic t
omatic t em
emper
per atur
atur e-contr
e-contr olled
olled switc
switch-o.
h-o. f
fea-
ea-
tur
tur e:
e:ifth ete mp erature is too high, the brightness
is initially reduced automaticall y.The media display
may then switch o. comple tely for a while.
% Ifyo u are wearing polarised sunglasses, it may
be di1cult toread the media displa y.
Anti-t
Anti-theT heTprot
pr otection
ection
This device is equipped with tech nical pr ovisions to
pr otect it against theT. More de tailed information
about anti-theT pr otection can be obtained at a
qu ali/ed specialist workshop. 196
196
MBUX multimedia system