PONTIAC GRAND-AM 1995 Owners Manual

Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged,
missing or out-of-position parts as well as open seams,
holes, loose connections, or other conditions which
could cause a heat build-up in the floor pan or could let
exhaust fumes into the vehicle. See “Engine Exhaust” in
the Index.
Throttle Linkage Inspection
Inspect the throttle linkage for interference or binding,
and for damaged or missing parts. Replace parts as
needed. Accelerator and cruise control cables should not
be lubricated.
Manual Transaxle
Check the transaxle fluid level; add if needed. See
“Manual Transaxle” in the Index. A fluid loss may
indicate a problem. Check the system and repair
if
needed.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hookup, binding, leaks, cracks, chafing,
etc. Inspect disc brake pads for wear and rotors for
surface condition. Also inspect drum brake linings for
wear and cracks. Inspect other brake parts, including
drums, wheel cylinders, calipers, parking brake, etc. The
parking brake is self-adjusting and no manual adjustment
is required. You may need to have your
brakes inspected more often if your driving habits or
conditions result in frequent braking.
7-42
ProCarManuals.com

Part D: Recommended Fluids and
Lubricants
NOTE: Fluids and lubricants identified below by name,
part number or specification may be obtained from your
GM dealer.
USAGE ~~
Engine Oil
Engine Coolant
FLUIDLUBRICANT
Engine
oil with the American
Petroleum Institute Certified For
Gasoline Engines “Starburst”
symbol of the proper viscosity.
To
determine the preferred viscosity
for your vehicle’s engine, see
“Engine Oil” in the Index.
50/50 mixture of water (preferably
distilled) and good quality
ethylene glycol base antifreeze
(GM Part No. 1052753 or
equivalent) conforming to GM
Specification 1825M or approved
recycled coolant conforming to
GM Specification 1825M.
USAGE
Coolant
Supplement
Hydraulic Brake System
Hydraulic Clutch System
Parking Brake
Guides
Power Steering
System
Manual
Transaxle
FLUIDLUBRICANT
GM Part No. 3634621 or
equivalent.
Delco Supreme 11 @ Brake Fluid
(GM Part No. 1052535 or
equivalent
DOT-3 brake fluid).
Hydraulic Clutch Fluid (GM Part
No. 12345347 or equivalent).
Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements of
NLGI Grade 2, Category LB or
GC-LB.
GM Hydraulic Power Steering
Fluid (GM Part
No. 1052884 or
equivalent).
Synchromesh Transmission Fluid
(GM Part No. 12345349 or
equivalent).
7-43
ProCarManuals.com

USAGE
4utomatic
I‘ransaxle
Key Lock
Cylinders
Manual
Transaxle Shift
Linkage
Automatic
Transaxle Shift
Linkage
Clutch Linkage
Pivot Points
Chassis
Lubrication and
Fuel Filler Door
and Striker
Plunger
FLUIDLUBRICANT
DEXRON@-I11 Automatic
Transmission Fluid.
Lubricate with Multi-Purpose
Lubricant (GM Part No.
12345 120)
or synthetic SAE
5W-30 engine oil.
Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements of
NLGI Grade 2, Category LB or
GC-LB.
Engine oil.
Engine oil.
Chassis lubricant (GM Part
No. 1052497
or equivalent) or
lubricant meeting requirements
of
NLGI Grade 2, Category LB or
GC-LB.
USAGE
Windshield
Washer Solvent
Hood Latch
Assembly
a. Pivots and
Spring
Anchor
b. Release Pawl
_____
Hood and Door
Hinges, Rear
Folding Seat
I
Weatherstrip Conditioning
?LUID/LUBRICANT
5M Optikleen@ Washer Solvent
,GM Part
No. 1051515) or
:quivalent.
i. Engine oil.
3. Chassis lubricant (GM Part
No. 1052497 or equivalent) or
lubricant meeting requirements
of NLGI Grade 2, Category LB
or GC-LB.
Engine oil or Lubriplate Lubricant
(GM Part
No. 1050109).
Dielectric Silicone Grease (GM
Part No. 12345579 or equivalent).
See “Replacement Parts” in the Index for recommended
replacement filters, valves and spark plugs.
7-44
ProCarManuals.com

Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and
who performed the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks and
Services” or “Periodic Maintenance” can be added on
the following record pages. Also,
you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
ODOMETER
DATE
MAINTENANCE PERFORMED SERVICED BY READING
7-45
ProCarManuals.com

Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED BY READING
7-46
ProCarManuals.com

Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED BY READING
7-47
ProCarManuals.com

Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED SERVICED BY READING
7-4s
ProCarManuals.com

Section 8 Customer Assistance Information
Here you will find out how to contact Pontiac if you
need assistance. This section also tells you how to obtain
service publications and how
to report any safety
defects.
This section includes information on: The Customer
Satisfaction Procedure, Customer Assistance for
Hearing or Speech Impaired,
BBB Auto
Line-Alternative Dispute Resolution Program, Reporting Safety Defects, Roadside Assistance, and Service and Owner Publications.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Pontiac. Normally, any concern with the sales
transaction or the operation of your vehicle will be
resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite the best intentions
of all
concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the Sales, Service, or Parts Manager,
contact the owner of the dealership or the General
Manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Pontiac Customer Assistance Center by
calling
1-800-PM CARES. In Canada, contact GM of
Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
In Mexico, call (525) 254-3777. In Puerto Rico, call
1-800-496-9992 (English) or 1-800-496-9993
(Spanish).
In the U.S. Virgin Islands, call
1-800-496-9994. In other overseas locations, contact
GM North American Export Sales in Canada by calling
1-905-644-4 11 2.
8-1
ProCarManuals.com

For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0 Your name, address, home and business telephone
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the
left top of the instrument panel and visible
through the windshield.)
numbers
0 Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll-free number listed
previously
in order to give your inquiry prompt attention.
However,
if you wish to write Pontiac, write to:
United States
Pontiac Division
Customer Assistance Center
One Pontiac Plaza
Pontiac, MI 48340-2952
Canada
General Motors of Canada Limited
Customer Assistance Centre 163-005 1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and GM
Overseas offices.
When contacting Pontiac, please remember that your
concern will likely be resolved in the dealership, using
the dealership’s facilities, equipment and personnel.
That is why we suggest you follow Step One first
if you
have a concern
.
Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties,
Pontiac has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its Customer
Assistance Center. Any hearing or speech impaired
customer who has access to a TDD or a conventional
teletypewriter
(TTY) can communicate with Pontiac by
dialing: 1-800-TDD-PONT. (TDD users in Canada can
dial 1-800-263-3830.)
8-2
ProCarManuals.com

GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation in this
program.
Both Pontiac and your Pontiac dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience has shown that,
if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is very
successful.
There may be instances where an impartial third-party can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements Pontiac voluntarily participates in BBB
AUTO
LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-3
ProCarManuals.com