Ram 3500 2020 Owner's Manual

STARTING AND OPERATING219
ENGINE START/STOP Button Functions — With
Driver’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates
similar to an ignition switch. It has three
positions, OFF, ACC, RUN. To change the
ignition switch positions without starting the
vehicle and use the accessories follow these
steps:

1. Starting with the ignition in the OFF
position:

2. Push the ENGINE START/STOP button once to change the ignition to the ACC position.
3. Push the ENGINE START/STOP button a second time to change the ignition to the
RUN position.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF
position.Keyless Enter-N-Go Starting Procedure —
Engine Manifold Air Temperature 0° F To
66° F (–18° C to 19° C)
NOTE:
The temperature displayed in the instrument
cluster does not necessarily reflect the engine
manifold air temperature. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
When engine temperatures fall below 66°F
(19°C) the “Wait To Start” telltale will remain on
indicating the intake air heater system is active.
Follow the steps in the “Normal Starting”
procedure except:

1. Pushing the ENGINE START/STOP button with the driver’s foot on the brake will
move the ignition from OFF or ACC to RUN,
and will illuminate the “Wait To Start”
telltale. The engine will not immediately
crank, this is normal operation.

2. The “Wait To Start” telltale will remain on for a period of time that varies depending on
the engine temperature. 3. While the “Wait to Start” telltale is on, the
instrument cluster will additionally display a
gauge or bar whose initial length represents
the full “Wait to Start” time period. Its length
will decrease until it disappears when the
“Wait to Start” time has elapsed.
4. After the engine “Wait To Start” telltale goes off, the engine will automatically crank.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.
CAUTION!

Do not crank engine for more than 25 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position and
wait at least two minutes for the starter to cool
before repeating start procedure.

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220STARTING AND OPERATING
5. After engine start-up, check to see that
there is oil pressure.
6. Release the parking brake and drive.
NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
The engine will not automatically crank after
the engine “Wait To Start” telltale goes off if
a door or the hood is ajar.

If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait To Start” telltale goes out, reset the
intake air heater by turning the ignition switch
to the OFF position for at least 5 seconds and
then back ON. Repeat steps 1 through 7 of
“Keyless Enter-N-Go Starting Procedure –
Engine Manifold Air Temperature Below 66° F
(19° C).”

EXTREME COLD WEATHER
The Cummins® Turbo Diesel engine is
equipped with several features designed to
assist cold weather starting and operation:
The engine block heater is a resistance
heater installed in the water jacket of the
engine just above and behind the oil filter. It
requires a 110–115 Volt AC electrical outlet
with a grounded, three-wire extension cord.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from an authorized
Mopar dealer.
A 12 Volt heater built into the fuel filter hous -
ings aid in preventing fuel gelling. It is
controlled by a built-in thermostat.
A intake air heater system both improves
engine starting and reduces the amount of
white smoke generated by a warming engine.
NORMAL STARTING PROCEDURE —
E
NGINE MANIFOLD AIR TEMPERATURE
A
BOVE 66° F (19° C)
Observe the instrument panel cluster lights
when starting the engine.

1. Always apply the parking brake.

2. Shift into PARK for an automatic
transmission.
3. Place the ignition switch in the ON position and watch the instrument panel cluster
lights.
4. Place the ignition switch in the START position and crank the engine. Do not press
the accelerator during starting.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.

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STARTING AND OPERATING221
5. Check that the oil pressure warning light
has turned off.
6. Release the parking brake.
STARTING PROCEDURE — ENGINE
M
ANIFOLD AIR TEMPERATURE 0°F TO
66°F (–18°C
TO 19°C)
NOTE:
The temperature displayed in the instrument
cluster does not necessarily reflect the engine
manifold air temperature. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
When engine temperatures fall below 66°F
(19°C) the “Wait To Start Light” will remain on
indicating the intake air heater system is active. Follow the steps in the “Normal Starting”
procedure except:

1. The “Wait To Start” telltale will remain on
for a period of time that varies depending
on the engine temperature.

2. While the “Wait To Start” telltale is on, the instrument cluster will additionally display a
gauge or bar whose initial length represents
the full “Wait To Start” time period. Its
length will decrease until it disappears
when the “Wait To Start” time has elapsed.
3. After the “Wait To Start” telltale goes off, place the ignition switch in the START
position. Do not press the accelerator
during starting. 4. After engine start-up, check that the oil
pressure warning light has turned off.
5. Release the parking brake and drive.
NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
Automatic equipped vehicles with optional
Keyless Enter-N-Go – If the start button is
pushed once while in park with the ignition
off and driver’s foot on the brake pedal, the
vehicle will automatically crank and start
after the Wait to Start time has elapsed. If it
is desired to abort the start process before it
completes, the driver’s foot should be fully
CAUTION!

Do not crank engine for more than 25 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position and
wait at least two minutes for the starter to cool
before repeating start procedure.

CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.
CAUTION!

Do not crank engine for more than 25 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position and
wait at least two minutes for the starter to cool
before repeating start procedure.

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222STARTING AND OPERATING
removed from the brake pedal prior to
pushing the start button again in order for the
ignition to move directly to off.
If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait To Start” telltale goes out, reset the
intake air heater by turning the ignition
switch to the OFF position for at least five
seconds and then back ON. Repeat steps 1
through 5 of “Starting Procedure – Engine
Manifold Air Temperature Below 66°F
(19°C).”
STARTING PROCEDURE — ENGINE
M
ANIFOLD AIR TEMPERATURE BELOW
0°F (-18°C)
In extremely cold weather below 0°F (-18°C) it
may be beneficial to cycle the intake air heater
twice before attempting to start the engine. This
can be accomplished by turning the ignition OFF
for at least 5 seconds and then back ON after
the “Wait To Start” telltale has turned off, but
before the engine is started. However,
excessive cycling of the intake air heater will
result in damage to the heater elements or
reduced battery voltage. NOTE:
If multiple pre-heat cycles are used before
starting, additional engine run time may be
required to maintain battery state of charge at a
satisfactory level.

1. If the engine stalls after the initial start, the
ignition must be turned to the OFF position
for at least five seconds and then to the ON
position to recycle the intake air heater.

NOTE:
Excessive white smoke and poor engine perfor -
mance will result if intake air heater are not
recycled.
2. Heat generated by the intake air heater dissipates rapidly in a cold engine. If more
than two minutes pass between the time
the “Wait To Start” telltale turns off and the
engine is started, recycle the intake air
heater by turning the ignition switch to the
OFF position for at least five seconds and
then back ON.

3. If the vehicle is driven and vehicle speed exceeds 19 mph (31 km/h) before the intake
air heater post-heat (after start) cycle is
complete, the intake air heater will shut off. 4. If the engine is cranked for more than
10 seconds, the post-heat cycle will turn off.

NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
When a diesel engine is allowed to run out of
fuel or the fuel gels at low temperatures, air
is pulled into the fuel system. If your engine
has run out of fuel, refer to “Dealer Service/
Priming If The Engine Has Run Out Of Fuel” in
“Servicing And Maintenance” for further
information.
If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait To Start” telltale goes out, reset the
intake air heater by turning the ignition
switch to the OFF position for at least
5 seconds and then back ON. Repeat steps
1 through 5 of “Starting Procedure – Engine
Manifold Air Temperature Below 66°F
(19°C).”

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STARTING AND OPERATING223
(Continued)
STARTING FLUIDS
The engine is equipped with an automatic
electric air preheating system. If the
instructions in this manual are followed, the
engine should start in all conditions.
NORMAL OPERATION — DIESEL ENGINE
Observe the following when the engine is
operating:
All message center lights are off.
Malfunction Indicator Light (MIL) is off.
Engine oil pressure is above 10 psi (69 kPa)
at idle.
Voltmeter operation:
The voltmeter may show a gauge fluctuation at
various engine temperatures. This cycling
operation is caused by the post-heat cycle of the
intake manifold heater system. The number of
cycles and the length of the cycling operation is
controlled by the engine control module.
Post-heat operation can run for several
minutes, and then the electrical system and
voltmeter needle will stabilize.
The cycling action will cause temporary
dimming of the headlamps, interior lamps, and
also a noticeable reduction in blower motor
speed.
COLD WEATHER PRECAUTIONS
Operation in ambient temperature below 32°F
(0°C) may require special considerations. The
following charts suggest these options:
WARNING!
Starting fluids or flammable liquids must
never be used in the Cummins diesel engine
(see Warning label). Never pour diesel fuel,
flammable liquid, starting fluids (ether) into
the air cleaner canister, air intake piping, or
turbocharger inlet in an attempt to start the
vehicle. This could result in a flash fire and
explosion causing serious personal injury and
engine damage.
WARNING!

Do not leave children or animals inside
parked vehicles in hot weather. Interior heat
build-up may cause serious injury or death.
When leaving the vehicle, always make sure
the keyless ignition node is in the “OFF”
mode, remove the key fob from the vehicle
and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go in
the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.

WARNING! (Continued)
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224STARTING AND OPERATING
Fuel Operating Range
NOTE:
Use “Ultra Low Sulfur Diesel Fuels” ONLY.
Fuel Operating Range Chart

*No. 1 Ultra Low Sulfur Diesel Fuel should only
be used where extended arctic conditions
(0°F/-18°C) exist”.
NOTE:
Use of Climatized Ultra Low Sulfur Diesel Fuel
or Number 1 Ultra Low Sulfur Diesel Fuel
results in a noticeable decrease in fuel
economy.
Climatized Ultra Low Sulfur Diesel Fuel is a
blend of Number 2 Ultra Low Sulfur and
Number 1 Ultra Low Sulfur Diesel Fuels
which reduces the temperature at which wax
crystals form in fuel.

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STARTING AND OPERATING225
The fuel grade should be clearly marked on
the pump at the fuel station.
The engine requires the use of “Ultra Low
Sulfur Diesel Fuel”. Use of incorrect fuel
could result in engine and exhaust system
damage. Refer to “Fuel Requirements” in
“Technical Specifications” for further infor -
mation.
If climatized or diesel Number 1 ULSD fuel is
not available, and you are operating below
(20°F/-6°C), in sustained arctic conditions,
Mopar Premium Diesel Fuel Treatment (or
equivalent) is recommended to avoid gelling
(see Fuel Operating Range Chart).
Under some circumstances increased engine
noise may be audible in the seconds
following a cold start. This is most likely to
occur when using fuel that isn't blended for
the ambient temperature present. This may
occur on an unseasonably cold day or when a
truck is fueled in a warmer climate and driven
to a colder climate. The noise can typically be
prevented by using Mopar Premium Diesel
Fuel Treatment as recommended (see Fuel
Operating Range Chart).
Engine Oil Usage
Refer to “Dealer Service” in “Servicing And
Maintenance” for the correct engine oil
viscosity.
Winter Front Cover Usage
A Winter front or cold weather cover is to be
used in ambient temperatures below 32°F
(0°C), especially during extended idle
conditions. This cover is equipped with four
flaps for managing total grille opening in varying
ambient temperatures. If a Winter front or cold
weather cover is to be used the flaps should be
left in the full open position to allow air flow to
the charge air cooler and automatic
transmission oil cooler. When ambient
temperatures drop below 0°F (-17°C) the four
flaps need to be closed. A suitable cold weather
cover is available from your Mopar dealer.
Battery Blanket Usage
A battery loses 60% of its cranking power as the
battery temperature decreases to 0°F (-18°C).
For the same decrease in temperature, the
engine requires twice as much power to crank
at the same RPM. The use of 120 VAC powered
battery blankets will greatly increase starting capability at low temperatures. Suitable battery
blankets are available from an authorized
Mopar dealer.
Engine Warm-Up
Avoid full throttle operation when the engine is
cold. When starting a cold engine, bring the
engine up to operating speed slowly to allow the
oil pressure to stabilize as the engine warms up.
NOTE:
High-speed, no-load running of a cold engine
can result in excessive white smoke and poor
engine performance. No-load engine speeds
should be kept under 1,000 RPM during the
warm-up period, especially in cold ambient
temperature conditions.
Your vehicle is equipped with an engine warm
up protection feature that may limit engine
performance after cold starting at low ambient
temperatures. The length of time engine speed
is limited is dependent upon engine coolant
temperature. Engine speed may be briefly
limited to 1000 RPM after starting with coolant
temperature below freezing conditions, and
may be limited to 1000 RPM for up to
approximately 2 minutes under more severe
cold conditions.
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226STARTING AND OPERATING
NOTE:

If ambient temperatures are low and the coolant
temperature is below 180°F (82°C), the engine
idle speed will slowly increase to 1,000 RPM after
two minutes of idle, if the following conditions are
met:

Foot is off brake pedal and throttle pedal.
Automatic transmission is in PARK.
Vehicle speed is 0 mph (0 km/h).
Applying the throttle will cancel fast idle.
Operating the exhaust brake at idle will
greatly improve warm up rate and will help
keep the engine close to operating tempera -
ture during extended idle.
ENGINE IDLING
Avoid prolonged idling, long periods of idling
may be harmful to your engine because
combustion chamber temperatures can drop so
low that the fuel may not burn completely.
Incomplete combustion allows carbon and
varnish to form on piston rings, engine valves,
and injector nozzles. Also, the unburned fuel
can enter the crankcase, diluting the oil and
causing rapid wear to the engine. If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for
more than 2 hours, the system will
automatically enter an emissions operating
mode that will increase the engine idle speed to
900 RPM. While in this mode, which is designed
to help maintain the diesel particulate filter, the
engine idle speed will return to normal when the
brake pedal is applied. A small change in engine
tone or a slight change in engine performance
while accelerating may also be noticeable at
speeds below 20 mph (32 km/h). This
operating mode may last for up to an hour of
idle time, or around 20 minutes of driving time.
Your truck may have been ordered with an
optional voltage monitoring idle up feature. If a
load is placed on the electrical system while the
truck is in park, this feature will attempt to
maintain normal system voltage by
automatically increasing engine idle speed. You
may notice several consecutive increases in
idle speed, up to a maximum of 1,450 RPM, as
the system will attempt to utilize the smallest
increase in idle speed necessary to maintain
normal system voltage. The idle speed will
return to normal when either the electrical load
is removed, or when the brake pedal is applied.
NOTE:
For instrument cluster display messages
related to the vehicle's exhaust system, refer to
“Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further infor
-
mation.
Idle-Up Feature
The driver-controlled high idle speed feature will
help increase cylinder temperatures and
provide additional cab heat, however, excessive
idling may still cause the exhaust
aftertreatment system to not properly
regenerate. Extended periods of idle time
should be avoided.
The Idle-Up feature uses the Speed Control
switches to increase engine idle speed and
quickly warm the vehicle's interior.

1. With the transmission in PARK, the parking brake applied, and the engine running,
push the speed control switch to the ON
position, then push the SET switch.

2. The engine RPM will go up to 1,100 RPM. To increase the RPM, push and hold the
ACCEL/RESUME switch and the idle speed
will increase to approximately 1,500 RPM.
To decrease the RPM, push and hold the

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STARTING AND OPERATING227
DECEL switch and the idle speed will
decrease to approximately 1,100 RPM.
3. To cancel the Idle–Up feature, either push the CANCEL switch, push the ON/OFF
switch, or press the brake pedal.

NOISE
Diesel engines can create noises that may seem
concerning. The nature of a diesel engine is
compression ignition where compressed air and
fuel are mixed and ignited. Weather, barometric
pressure, altitude, and temperature will affect how
fuel is ignited in the engine. Engines will sound
different from day to day or previous model years.
Clicking, ticking, or light knocking is normal and will
change from day to day, as the engine breaks in, and can vary with changes in ambient
temperature. Clicking sound from under the hood
shortly after vehicle shutdown is normal as
actuators such as the EGR valve are cycled. Fuel
pump noise may increase during low speed/light
load conditions when ambient temperature is
above 100°F (38°C), and when fuel tank level is
below 10% which is a normal condition of the fuel
system and controls strategy. Diesel equipped
vehicles also have an exhaust after-treatment
system to reduce emissions utilizing a DPF (refer to
“Odor” in this section for further information) and a
Selective Reduction Catalyst (SCR). The SCR
reduces Nitrogen Oxides (NOx) using the Diesel
Exhaust Fluid (DEF) system. DEF is injected directly
into the SCR through a dosing module. This
process will create a clicking sound and at times, will make noise even with the vehicle shut off. This
is normal as the DEF dosing module is purging
DEF. If at any time the check engine light is on,
please visit an authorized dealer.

STOPPING THE ENGINE
Idle the engine a few minutes before routine
shutdown. After full load operation, idle the
engine three to five minutes before shutting it
down. This idle period will allow the lubricating
oil and coolant to carry excess heat away from
the combustion chamber, bearings, internal
components, and turbocharger. This is
especially important for turbocharged, charge
air-cooled engines. Refer to the following chart
for proper engine shutdown:
Driving Condition
Load Turbocharger Temperature Idle Time (min.) Before Engine
Shutdown
Stop and Go EmptyCoolLess than One
Stop and Go Medium -One
Highway Speeds MediumWarmTwo
City Traffic Maximum GCWR -Three
Highway Speeds Maximum GCWR -Four
Uphill Grade Maximum GCWR HotFive
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228STARTING AND OPERATING
IDLE SHUTDOWN

This feature can be enabled so that the truck will
automatically shutdown when the truck has been
idling for a set period of time when the engine is
at operating temperature. Idle time can be set in
5 minute increments between 5 and 60 minutes.
See an authorized dealer to enable this feature.

NOTE:
The idle shut down timer is disabled while the
PTO is active.
PROGRAMMABLE MAXIMUM VEHICLE
S
PEED
This feature allows the owner to set a maximum
vehicle speed for the vehicle. The 2500 and
3500 Series maximum vehicle speed can be set
between 40 mph (64 km/h) and 87 mph
(140 km/h). The 4500/5500 Series maximum
vehicle speed can be set between 40 mph
(64 km/h) and 85 mph (136 km/h). See an
authorized dealer to enable this feature.
NOTE:
DO NOT set the maximum vehicle speed to a
value greater than what the vehicle tires are
rated for.
OPERATING PRECAUTIONS
Avoid Overheating The Engine
The temperature of the engine coolant
(antifreeze) (a mixture of 50% ethylene-glycol
and 50% water) must not exceed the normal
range of the temperature gauge 240°F
(116°C) with a 21 psi (145 kPa) coolant
pressure cap.
Usually the engine coolant (antifreeze)
temperature indicated during operation will be
to the left of center in the normal range of the
gauge.
Avoid Low Coolant Temperature Operation
Continual operation at low engine coolant
(antifreeze) temperature below the normal
range on the gauge 140°F (60°C) can be
harmful to the engine. Low engine coolant
(antifreeze) temperature can cause incomplete
combustion which allows carbon and varnish to
form on piston rings and injector nozzles. Also,
the unburned fuel can enter the crankcase,
diluting the lubricating oil and causing rapid
wear to the engine.
COOLING SYSTEM TIPS
To reduce potential for engine and transmission
overheating in high ambient temperature
conditions, take the following actions:
City Driving — When stopped, shift the trans -
mission into NEUTRAL and increase engine
idle speed.
Highway Driving — Reduce your speed.
Up Steep Hills — Select a lower transmission
gear.
Air Conditioning — Turn it off temporarily.
Do Not Operate The Engine With Low Oil
Pressure
When the engine is at normal operating
temperature, the minimum oil pressures
required are:
Idle 700 to 800 RPM 10 psi (69 kPa)
Full speed and load 30 psi (207 kPa)

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