Ram 3500 2020 Owner's Guide

GETTING TO KNOW YOUR VEHICLE29
with an automatic door unlock feature which
will function if the ignition switch is in the OFF
position.
If one of the vehicle doors is open and the door
panel switch is used to lock the vehicle, once all
open doors have been closed the vehicle
checks the inside and outside of the vehicle for
any valid Passive Entry key fobs. If one of the
vehicle's Passive Entry key fobs is detected
inside the vehicle, and no other valid Passive
Entry key fobs are detected outside the vehicle,
the Passive Entry System automatically unlocks
all vehicle doors and chirps the horn three times
(on the third attempt ALL doors will lock and the
Passive Entry key fob can be locked in the
vehicle).
To Lock The Vehicle’s Doors:
With one of the vehicle’s Passive Entry key fobs
within 5 ft (1.5 m) of the driver or passenger
front door handles, push the door handle lock
button to lock all doors.
Push The Door Handle Button To Lock

Do NOT grab the door handle when pushing the
door handle lock button. This could unlock the
door(s).

Do NOT Grab The Door Handle When Locking
NOTE:
After pushing the door handle lock button,
you must wait two seconds before you can
lock or unlock the doors, using either Passive
Entry door handle. This is done to allow you to
check if the vehicle is locked by pulling the
door handle, without the vehicle reacting and
unlocking.
The Passive Entry system depends on a key
fob that is not fully discharged of its coin
battery capacity.
When the key fob battery is low, the instru
-
ment cluster will display a message indi -
cating that the key fob battery is low. Refer to
“Keys” in this chapter for further information.
The vehicle doors can also be locked by using
the key fob lock button or the lock button
located on the vehicle’s interior door panel.
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30GETTING TO KNOW YOUR VEHICLE
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compro
-
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
AUTOMATIC DOOR LOCKS — IF
E
QUIPPED
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
can be enabled or disabled by an authorized
dealer per written request of the customer.
Please see an authorized dealer for service.
Automatic Doors Unlock — If Equipped
This feature unlocks all of the doors of the
vehicle when either front door is opened. This
will occur only after the vehicle has been shifted
into the PARK position after the vehicle has
been driven (shifted out of PARK and all doors
closed).
Automatic Doors Unlock Programming — If
Equipped
The Automatic Doors Unlock feature can be
enabled or disabled within the Uconnect radio.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
NOTE:
Use the Auto Unlock Doors feature in accor -
dance with local laws.
CHILD-PROTECTION DOOR LOCK
To provide a safer environment for children
riding in the rear seat, the rear doors (if
equipped) of your vehicle have the
Child-Protection Door Lock system.
To use the system, open each rear door, use a
flat blade screwdriver (or emergency key) and
rotate the dial to engage and disengage the
Child-Protection locks. When the system on a

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GETTING TO KNOW YOUR VEHICLE31
door is engaged, that door can only be opened
by using the outside door handle even if the
inside door lock is in the unlocked position.

Child Lock Control

NOTE:
After setting the Child-Protection Door Lock
system, always test the door from the inside
to make certain it is in the desired position.
For emergency exit with the system engaged,
move the door lock switch to the unlock posi -
tion, roll down the window, and open the door
with the outside door handle.
DRIVER MEMORY SETTINGS — IF EQUIPPED
Your key fob can be programmed to recall the
same positions when the unlock button is
pushed. This feature allows the driver to store
up to two different memory profiles for easy
recall through a memory switch. Each memory
profile contains desired position settings for the
following features:
Driver seat position
Easy Entry/Exit seat (if equipped)
Side mirrors
Adjustable pedals (if equipped)
A set of desired radio station presets
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a
memory profile. Refer to “Mirrors” in this
chapter for further information.
Your vehicle is equipped with two key fobs,
one key fob can be linked to memory position
1 and the other key fob can be linked to
memory position 2.
The memory settings switch is located on the
driver’s door trim panel. The switch consists of
three buttons:
The set (S) button, which is used to activate
the memory save function.
The (1) and (2) buttons which are used to
recall either of two pre-programmed memory
profiles.

Driver Memory Settings Buttons

WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the rear doors
cannot be opened from the inside door
handle when the Child Protection Door Locks
are engaged.
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32GETTING TO KNOW YOUR VEHICLE
PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the memory buttons (1) or (2). The
instrument cluster display will show which
memory position has been set.
NOTE:
Memory profiles can be set without the vehicle
in PARK.
LINKING AND UNLINKING THE REMOTE
K
EYLESS ENTRY KEY FOB TO MEMORY
Your key fob can be programmed to recall one
of two pre-programmed memory profiles by
pushing the unlock button on the key fob.
NOTE:
Before programming your key fob you must
select the “Personal Settings Linked to Key
Fob” feature through the Uconnect Settings.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
To program your key fob, perform the following:

1. Place the vehicle’s ignition in the OFF
position.

2. Select a desired memory profile 1 or 2.
NOTE:
If a memory profile has not already been set,
refer to "Programming The Memory Feature" in
this section for instructions on how to set a
memory profile. 3. Once the profile has been recalled, push
and release the set (S) button on the
memory switch.
4. Push and release button (1) or (2) accordingly. “Memory Profile Set” (1 or 2)
will display in the instrument cluster.
5. Push and release the lock button on the key fob within 10 seconds.
NOTE:
Your key fob can be unlinked to your memory
settings by pushing the set (S) button, and
within 10 seconds, followed by pushing the
unlock button on the key fob.
MEMORY POSITION RECALL
NOTE:
The vehicle speed must be lower than 5 mph
(8 km/h) to recall memory positions. If a recall
is attempted when the vehicle speed is greater
than 5 mph (8 km/h), a message will be
displayed in the instrument cluster display.

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GETTING TO KNOW YOUR VEHICLE33
Driver One Memory Position Recall
To recall the memory settings for driver one
using the memory buttons on the door panel,
push memory button (1).
To recall the memory settings for driver one
using the key fob, push the unlock button on
the key fob linked to memory position 1.
Driver Two Memory Position Recall
To recall the memory setting for driver two
using the memory buttons on the door panel,
push memory button (2).
To recall the memory settings for driver two
using the key fob, push the unlock button on
the key fob linked to memory position 2.
A recall can be cancelled by pushing any of the
memory buttons during a recall (S, 1, or 2).
When a recall is canceled, the driver's seat and
the adjustable pedals (if equipped) stop
moving. A delay of one second will occur before
another recall can be selected.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
MANUAL FRONT SEAT ADJUSTMENT
Manual Front Seat Forward/Rearward
Adjustment
Both front seats are adjustable forward or
rearward. The manual seat adjustment handle
is located under the seat cushion at the front
edge of each seat.
Manual Seat Adjustment Bar

While sitting in the seat, pull up on the handle
and slide the seat forward or rearward. Release
the bar once you have reached the desired
position. Then, using body pressure, move
forward and rearward on the seat to be sure
that the seat adjusters have latched.
WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
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34GETTING TO KNOW YOUR VEHICLE
(Continued)
Manual Front Seat Recline Adjustment
The recline lever is located on the outboard side
of the seat. To recline the seat, lean forward
slightly, lift the lever, lean back to the desired
position and release the lever. To return the
seatback to its normal upright position, lean
forward and lift the lever. Release the lever
once the seat back is in the upright position.
Manual Recline Lever

40-20-40 Front Bench Seat — If Equipped
The seat is divided into three segments. The
outboard seat portions are each 40% of the
total width of the seat. On some models, the
back of the center portion (20%) easily folds
down to provide an armrest/center storage
compartment.
MANUAL REAR SEAT ADJUSTMENT
Reclining Rear Seats — If Equipped
The recliner handle is located on the outside of
the seat cushion. To adjust the seatback, lift
upward on the handle, lean back on the
seatback and when you reach the desired
position, release the handle.
Rear Seat Recliner Handle

WARNING!
Do not stand or lean in front of the seat
while actuating the handle. The seatback
may swing forward and hit you causing
injury.
To avoid injury, place your hand on the seat -
back and actuate the handle, then position
the seatback in the desired position.
WARNING!
Do not pile luggage or cargo higher than the
top of the seatback. This could impair
visibility or become a dangerous projectile in
a sudden stop or collision.
WARNING! (Continued)
WARNING!
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious
injury or death.

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GETTING TO KNOW YOUR VEHICLE35
POWER DRIVER SEAT ADJUSTMENT — IF
E
QUIPPED
Some models may be equipped with an
eight-way power driver's seat. The power seat
switches are located on the outboard side of the
driver's seat cushion. There are two power seat
switches that are used to control the movement
of the seat cushion and the seatback.

Power Seat Switches

Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and
rearward. Push the seat switch forward or
rearward. The seat will move in the direction of
the switch. Release the switch when the desired
position has been reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the
rear of seat switch, the seat will move in the
direction of the switch. Release the switch when
the desired position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted
in four directions. Pull upward or push
downward on the front or rear of the seat
switch, the front or rear of the seat cushion will
move in the direction of the switch. Release the
switch when the desired position is reached.
Reclining The Seatback
The angle of the seatback can be adjusted
forward or rearward. Push the seatback switch
forward or rearward, the seat will move in the
direction of the switch. Release the switch when
the desired position is reached.
1 — Power Seat Switch
2 — Power Seatback Switch
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt, which could result
in serious injury or death.
CAUTION!
Do not place any article under a power seat
or impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat’s path.
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36GETTING TO KNOW YOUR VEHICLE
Power Lumbar — If Equipped
Vehicles equipped with power driver or
passenger seats may also be equipped with
power lumbar. The power lumbar switch is
located on the outboard side of the power seat.
Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease
the lumbar support.

Lumbar Control Switch

Easy Entry/Exit Seat
This feature provides automatic driver’s seat
positioning to enhance driver mobility when
entering and exiting the vehicle.
The distance the driver’s seat moves depends
on where you have the driver’s seat positioned
when you place the ignition in the OFF position.
When you place the ignition in the OFF posi -
tion, the driver’s seat will move about
2.4 inches (60 mm) rearward if the driver’s seat position is greater than or equal to
2.7 inches (67.7 mm) forward of the rear stop. The seat will return to its previously set
position when you place the ignition into the
ACC or RUN position.

When you place the ignition in the OFF position,
the driver’s seat will move to a position
0.3 inches (7.7 mm) forward of the rear stop if the driver’s seat position is between 0.9 inches
and 2.7 inches (22.7 mm and 67.7 mm)
forward of the rear stop. The seat will return to
its previously set position when you place the
ignition to the ACC or RUN position.

The Easy Entry/Easy Exit feature is disabled
when the driver’s seat position is less than
0.9 inches (22.7 mm) forward of the rear stop. At this position, there is no benefit to
the driver by moving the seat for Easy Exit or
Easy Entry.
When enabled in Uconnect Settings, Easy Entry
and Easy Exit positions are stored in each
memory setting profile. Refer to “Driver Memory
Settings — If Equipped” in this chapter for
further information.
NOTE:
The Easy Entry/Exit feature is not enabled when
the vehicle is delivered from the factory. The
Easy Entry/Exit feature is enabled (or later
disabled) through the programmable features
in the Uconnect system. Refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.

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GETTING TO KNOW YOUR VEHICLE37
HEATED SEATS — IF EQUIPPED
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seat backs.
Front Heated Seats
The heated seats control buttons are located on
the center instrument panel below the
touchscreen, and are also located within the
climate or controls screen of the touchscreen.
NOTE:
If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Push the heated seat buttononce to turn the
HI setting on.
Push the heated seat button a second time to
turn the MED setting on.
Push the heated seat button a third time to
turn the LO setting on.
Push the heated seat buttona fourth time to
turn the heating elements off.
NOTE:
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until
the operator changes it. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Rear Heated Seats
On some models, the two outboard rear seats
are equipped with heated seats. The heated
seat switches for these seats are located on the
rear of the center console.

Rear Heated Seat Switches

WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
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38GETTING TO KNOW YOUR VEHICLE
There are two heated seat switches that allow
the rear passengers to operate the seats
independently. You can choose from HI, MED,
LO, or OFF heat settings. Amber indicator lights
in each switch indicate the level of heat in use.
Push the heated seat buttononce to turn the
HI setting on.
Push the heated seat button a second time to
turn the MED setting on.
Push the heated seat button a third time to
turn the LO setting on.
Push the heated seat buttona fourth time to
turn the heating elements off.
NOTE:
The level of heat selected will stay on until
the operator changes it.
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate.
VENTILATED SEATS — IF EQUIPPED
Front Ventilated Seats
Located in the seat cushion are small fans that
draw the air from the passenger compartment
and move air through fine perforations in the
seat cover to help keep the driver and front
passenger cooler in higher ambient
temperatures. The fans operate at three
speeds, HI, MED and LO.
The front ventilated seats control buttons are
located on the center instrument panel below
the touchscreen, and are also located within the
climate or controls screen of the touchscreen.
NOTE:
If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose MED.
Press the ventilated seat button a third time
to choose LO.
Press the ventilated seat button a fourth time
to turn the ventilation off.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.

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