maintenance Ram 4500 Chassis Cab 2018 User Guide

This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety messages, please consult your Owner’s Manual, Navigation/Uconnect manuals found on the website on the back c\
over and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For addi\
tional information on accessories
to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can
be seriously impaired with blood alcohol levels far below the legal mini\
mum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been drinking. Never drink a\
nd then drive.
IMPORTANT
Get warranty and other information online – you can review and print \
or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your
vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada)
homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important featur\
es of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the
back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement
kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the
driver use extreme caution when using any device or feature that may tak\
e their attention off the road. Use of
any electrical devices, such as cellular telephones, computers, portable\
radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and coul\
d lead to a serious collision. Texting while driving is also dangerous and should never be done while the vehic\
le is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your
vehicle. Some states or provinces prohibit the use of cellular telephone\
s or texting while driving. It is always the driver’s responsibility to comply with all local laws.
3112190_18b_Ram_ChassisCab_UG_070617.indd 27/6/17 2:58 PM

GRAPHICAL TABLE OF CONTENTS
GETTING TO KNOW YOUR VEHICLE
GETTING TO KNOW YOUR INSTRUMENT PANEL SAFETY
STARTING AND OPERATING IN CASE OF EMERGENCY
SERVICING AND MAINTENANCE TECHNICAL SPECIFICATIONS MULTIMEDIA
CUSTOMER ASSISTANCE INDEX

VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information – right
through your Uconnect 4C or 4C NAV touch-
screen radio — If Equipped
To access the Vehicle User Guide on your
Uconnect Touchscreen: Push the Uconnect
Appsbutton, then push the Vehicle User Guide
icon on your touchscreen. No Uconnect reg-
istration is required.
NOTE:
Vehicle User Guide features are not available
while the vehicle is moving. If you try to
access while the vehicle is in motion, the
system will display: Feature not available
while the vehicle is in motion. Pre-Installed Features•Your User Guide —
Updated in
real-time• Available when
and where you
need it
• Touchscreen convenience • Customizable
interface
• Maintenance schedules and
information •
Multilingual
• Comprehensive icon & symbol
glossary
11

• Warranty information
• Crucial driver information and assistance:
• OperatingInstructions • Maintenance
Schedules
• Warranty Information • Emergency
Procedures
• Fluid Level Standards • 911 Contact
and More
Tip: When viewing a topic, tap the star icon to
add it to your Favorites, for easy access in the
future.
KEYS
Key Fobs
Your vehicle uses either a wireless ignition
node system or keyless ignition system. The
ignition system consists of a key fob with a
Remote Keyless Entry (RKE) and an ignition
switch. The keyless ignition system consists
of a key fob and Keyless Enter-N-Go button.
NOTE:
The key fob may not be found if it is located
next to a mobile phone, laptop or other elec-
tronic device; these devices may block the
key fob’s wireless signal. The key fob operates the ignition switch.
Insert the square end of the key fob into the
ignition switch located on the instrument
panel and rotate to the desired position. It
also contains the key fob and an emergency
key, which stores in the rear of the key fob.
The emergency key allows for entry into the
vehicle should the battery in the vehicle or
the key fob go dead. You can keep the emer-
gency key with you when valet parking.
To remove the emergency key, slide the me-
chanical latch at the top of the key fob
sideways with your thumb and then pull the
key out with your other hand.
NOTE:
When using the emergency key to gain access
to your vehicle, be aware that the security
alarm may be triggered. Insert the key into
the ignition and place the ignition in the
ON/RUN mode to disarm the security system.
This Keyless Push Button Ignition key fob
allows the driver to operate the ignition
switch with the push of a button, as long as
the key fob is in the passenger compartment.
The Keyless Push Button Ignition has four
Enhanced Search And Browsing
Capability
Icon And Symbol Glossary
13

• Push and release thedownarrow button to
scroll downward through the main menu
items, submenu screen, and vehicle set-
tings.
• Push and release the rightarrow button to
access/select the information screens or
submenu screens of a main menu item.
Push and hold the RIGHT arrow button for
two seconds to reset displayed/selected
features that can be reset.
• Push and release the leftarrow button to
access/select the information screens, sub-
menu screens of a main menu item, or to
return to the main menu.
Diesel Messages And Warnings —
6.7L Cummins Diesel Engine
Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel
emissions standards, resulting in one of the
lowest emitting diesel engines ever pro-
duced. To achieve these emissions stan-
dards, your vehicle is equipped with a state-
of-the-art engine and exhaust system. These
systems are seamlessly integrated into your vehicle and managed by the Powertrain Con-
trol Module (PCM). The PCM manages engine
combustion to allow the exhaust system’s
catalyst to trap and burn Particulate Matter
(PM) pollutants, with no input or interaction
on your part.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
Your vehicle has the ability to alert you to
additional maintenance required on your ve-
hicle or engine. The following messages may
display in your instrument cluster display:
• Perform Service — Your vehicle will require
emissions maintenance at a set interval. To
help remind you when this maintenance is
due, the instrument cluster display will
display “Perform Service”. When the “Per-
form Service” message is displayed in the
instrument cluster display it is necessary to have the emissions maintenance per-
formed. Emissions maintenance may in-
clude replacing the Closed Crankcase Ven-
tilation (CCV) filter element. The procedure
for clearing and resetting the "Perform Ser-
vice" indicator message is located in the
appropriate Service Information.
• Exhaust System — Regeneration Required
Now — "Exhaust Filter XX% Full Safely
Drive at Highway Speeds to Remedy" will be
displayed in the instrument cluster display
if the exhaust particulate filter reaches
80% of its maximum storage capacity. Un-
der conditions of exclusive short duration
and low speed driving cycles, your Cum-
mins diesel engine and exhaust after-
treatment system may never reach the con-
ditions required to remove the trapped PM.
If this occurs, the “Exhaust Filter XX% Full
Safely Drive at Highway Speeds to Rem-
edy” message will be displayed in the in-
strument cluster display. If this message is
displayed, you will hear one chime to assist
in alerting you of this condition
By simply driving your vehicle at highway
speeds for as little as 45 minutes, you can
remedy the condition in the particulate filter
55

•Coolant Low — This telltale will turn on to
indicate the vehicle coolant level is low.
Refer to “Dealer Service” in “Servicing And
Maintenance” in the Owner’s Manual at
www.mopar.com/en-us/care/
owner-manual.html (U.S. Residents) or
www.owners.mopar.ca
(Canadian Residents)
for further information.
Diesel Exhaust Fluid (DEF) Warning Messages
There are four different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The ve-
hicle may be limited to a maximum speed of
5 MPH (8 km/H) if the DEF system is not
serviced within less than 200 miles (322 km)
of the fault being detected.
When the DEF system needs to be serviced
the following warnings will display:
• DEF Low Refill Soon — This message will
display when the low level is reached, dur-
ing vehicle start up, and with increased
frequency during vehicle operation. It will
be accompanied by a single chime. Ap- proximately 5 gallons (19 Liters) of DEF is
required to refill the tank when this mes-
sage is initially displayed. on pickup appli-
cations, and approximately 7 gallons
(26 Liters) are required on chassis-cab ap-
plications.
• Speed Limited to 5 MPH in XXX mi Refill DEF
— This message will continuously display if
the “DEF Low Refill Soon” message is
ignored, and the frequency of occurrence of
the chime will increase unless up to 2 gal-
lons (7.5 Liters) of DEF is added to the
tank.
• 5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will con-
tinuously display when the counter reaches
zero, and will be accompanied by a periodic
chime.
The vehicle will only be capable of a maxi-
mum speed of 5 MPH upon the first of the
following conditions to occur: – If the vehicle is shutoff and restarted.
– If the vehicle is idled for an extendedperiod of time, approximately one hour
or greater. – If the system detects that the level of
fuel in the tank has increased.
Add a minimum of 2 gallons (7.5 Liters) of
DEF to the tank in order to avoid vehicle
operation at a maximum speed of 5 MPH
(8 km/H).
NOTE:
A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and
can be placed in gear after this message has
been initially displayed, extreme caution
should be utilized since the vehicle will only
be capable of maneuvering at a maximum
speed of 5 MPH (8 km/H).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The ve-
hicle may be limited to a maximum speed of
57

— Tire Pressure Monitoring System
(TPMS) Warning Light
The warning light switches on and a message
is displayed to indicate that the tire pressure
is lower than the recommended value and/or
that slow pressure loss is occurring. In these
cases, optimal tire duration and fuel con-
sumption may not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire in
sequence.
CAUTION!
Do not continue driving with one or more
flat tires as handling may be compro-
mised. Stop the vehicle, avoiding sharp
braking and steering. If a tire puncture
occurs, repair immediately using the dedi-
cated tire repair kit and contact your au-
thorized dealer as soon as possible.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the vehicle placard or tire inflation pressure la-
bel. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor-
ing system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illu-
minates, you should stop and check your tires
as soon as possible, and inflate them to the
proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat
and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread
life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately one minute and then
remain continuously illuminated. This se-
quence will continue upon subsequent ve-
hicle start-ups as long as the malfunction
exists. When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of replace-
ment or alternate tires or wheels on the ve-
hicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunc-
tion telltale after replacing one or more tires
or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
65

age. Refer to the “Draining Fuel/Water Sepa-
rator Filter” section in “Dealer Service” in
“Servicing And Maintenance” for further in-
formation.
— Low Diesel Exhaust Fluid (DEF)
Indicator Light — If Equipped
The Low Diesel Exhaust Fluid (DEF) Indicator
will illuminate if the vehicle is low on Diesel
Exhaust Fluid (DEF). Refer to “Starting And
Operating” for further information.
Green Indicator Lights
— Park/Headlight On Indicator Light
This indicator will illuminate when the park
lights or headlights are turned on.
— Front Fog Indicator Light —
If Equipped
This indicator will illuminate when the front
fog lights are on.
— Turn Signal Indicator Lights
When the left or right turn signal is activated,
the turn signal indicator will flash indepen-
dently and the corresponding exterior turn
signal lamps will flash. Turn signals can be
activated when the multifunction lever is
moved down (left) or up (right).
NOTE:
• A continuous chime will sound if the ve- hicle is driven more than 1 mile (1.6 km)
with either turn signal on.
• Check for an inoperative outside light bulb if either indicator flashes at a rapid rate.
— Cruise Control SET Indicator Light
This light will turn on when the speed control
is set to the desired speed. Refer to “Speed
Control” in “Starting And Operating” for fur-
ther information.
White Indicator Lights
— Cruise Control ON Indicator
This light will turn on when the speed control
is on, but not set.
— Speed Control SET Indicator Light
This light will turn on when the speed control
is set. Refer to “Speed Control — If
Equipped” in “Starting And Operating” for
further information.
Blue Indicator Lights
— High Beam Indicator Light
This indicator shows that the high beam
headlights are on. With the low beams acti-
vated, push the multifunction lever forward
(toward the front of the vehicle) to turn on the
high beams. Pull the multifunction lever rear-
ward (toward the rear of the vehicle) to turn
off the high beams. If the high beams are off,
pull the lever toward you for a temporary high
beam on, "flash to pass" scenario.
GETTING TO KNOW YOUR INSTRUMENT PANEL
68

AUXILIARY DRIVING SYSTEMS
Tire Pressure Monitoring System
(TPMS)
The Tire Pressure Monitor System (TPMS)
will warn the driver of a low tire pressure
based on the vehicle recommended cold
placard pressure.
The tire pressure will vary with temperature
by about 1 psi (7 kPa) for every 12°F (6.5°C).
This means that when the outside tempera-
ture decreases, the tire pressure will de-
crease. Tire pressure should always be set
based on cold inflation tire pressure. This is
defined as the tire pressure after the vehicle
has not been driven for at least three hours, or
driven less than 1 mile (1.6 km) after a three
hour period. The cold tire inflation pressure
must not exceed the maximum inflation pres-
sure molded into the tire sidewall. Refer to
“Tires” in “Servicing And Maintenance” for
information on how to properly inflate the
vehicle’s tires. The tire pressure will also
increase as the vehicle is driven - this is
normal and there should be no adjustment for
this increased pressure.The TPMS will warn the driver of a low tire
pressure if the tire pressure falls below the
low-pressure warning limit for any reason,
including low temperature effects and natu-
ral pressure loss through the tire.
The TPMS will continue to warn the driver of
low tire pressure as long as the condition
exists, and will not turn off until the tire
pressure is at or above the recommended
cold placard pressure. Once the low tire pres-
sure warning (Tire Pressure Monitoring [TPM]
Telltale Light) illuminates, you must increase
the tire pressure to the recommended cold
placard pressure in order for the TPM Telltale
Light to turn off. The system will automati-
cally update and the TPM Telltale Light will
turn off once the system receives the updated
tire pressures. The vehicle may need to be
driven for up to 20 minutes above 15 mph
(24 km/h) in order for the TPMS to receive
this information.
NOTE:
When filling warm tires, the tire pressure may
need to be increased up to an additional 4 psi
(30 kPa) above the recommended cold plac-
ard pressure in order to turn the Tire Pressure
Monitoring Telltale Light off.
For example, your vehicle may have a recom-
mended cold (parked for more than three
hours) placard pressure of 30 psi (207 kPa).
If the ambient temperature is 68°F (20°C)
and the measured tire pressure is 27 psi
(186 kPa), a temperature drop to 20°F (-7°C)
will decrease the tire pressure to approxi-
mately 23 psi (158 kPa). This tire pressure is
sufficiently low enough to turn on the TPM
Telltale Light. Driving the vehicle may cause
the tire pressure to rise to approximately
27 psi (186 kPa), but the TPM Telltale Light
will still be on. In this situation, the TPM
Telltale Light will turn off only after the tires
are inflated to the vehicle’s recommended
cold placard pressure value.
SAFETY
72

CAUTION!
• The TPMS has been optimized for theoriginal equipment tires and wheels.
TPMS pressures and warning have been
established for the tire size equipped on
your vehicle. Undesirable system opera-
tion or sensor damage may result when
using replacement equipment that is not
of the same size, type, and/or style.
Aftermarket wheels can cause sensor
damage.
• Using aftermarket tire sealants may
cause the Tire Pressure Monitoring Sys-
tem (TPMS) sensor to become inoper-
able. After using an aftermarket tire
sealant it is recommended that you take
your vehicle to an authorized dealership
to have your sensor function checked.
• After inspecting or adjusting the tire
pressure always reinstall the valve stem
cap. This will prevent moisture and dirt
from entering the valve stem, which
could damage the TPMS sensor. NOTE:
• The TPMS is not intended to replace nor-
mal tire care and maintenance or to provide
warning of a tire failure or condition.
• The TPMS should not be used as a tire pressure gauge while adjusting your tire
pressure.
• Driving on a significantly under-inflated tire causes the tire to overheat and can lead to
tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping
ability.
• The TPMS is not a substitute for proper tire maintenance, and it is the driver’s respon-
sibility to maintain correct tire pressure
using an accurate tire pressure gauge, even
if under-inflation has not reached the level
to trigger illumination of the TPM Telltale
Light.
• Seasonal temperature changes will affect tire pressure, and the TPMS will monitor
the actual tire pressure in the tire.
Premium System
The Tire Pressure Monitor System (TPMS)
uses wireless technology with wheel rim
mounted electronic sensors to monitor tire
pressure levels. Sensors, mounted to each
wheel as part of the valve stem, transmit tire
pressure readings to the receiver module.
NOTE:
It is particularly important for you to check
the tire pressure in all of the tires on your
vehicle monthly and to maintain the proper
pressure.
The TPMS consists of the following compo-
nents:
• Receiver module
• Four tire pressure monitoring sensors
• Various tire pressure monitoring systemmessages, which display in the instrument
cluster
• Tire pressure monitoring telltale light
Tire Pressure Monitoring Low Pressure Warnings
73