reset RAM CHASSIS CAB 2021 User Guide

102GETTING TO KNOW YOUR INSTRUMENT PANEL
Your vehicle has the ability to alert you to
additional maintenance required on your
vehicle or engine. The following messages may
display in your instrument cluster display:

Perform Service — Your vehicle will require
emissions maintenance at a set interval.
To help remind you when this maintenance
is due, the instrument cluster display will
display “Perform Service”. When the “Perform
Service” message is displayed in the instru -
ment cluster display it is necessary to have the
emissions maintenance performed. Emissions
maintenance may include replacing the
Closed Crankcase Ventilation (CCV) filter
element. The procedure for clearing and reset -
ting the "Perform Service" indicator message is
located in the appropriate Service Information.
Exhaust System — Regeneration Required
Now — "Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy" will be displayed
in the instrument cluster display if the exhaust
particulate filter reaches 80% of its maximum
storage capacity. Under conditions of exclu -
sive short duration and low speed driving
cycles, your Cummins diesel engine and
exhaust after-treatment system may never
reach the conditions required to remove the
trapped PM. If this occurs, the “Exhaust Filter
XX% Full Safely Drive at Highway Speeds to
Remedy” message will be displayed in the
instrument cluster display. If this message is
displayed, you will hear one chime to assist in
alerting you of this condition

By simply driving your vehicle at highway
speeds for as little as 45 minutes, you can
remedy the condition in the particulate filter
system and allow your Cummins diesel
engine and exhaust after-treatment system
to remove the trapped PM and restore the
system to normal operating condition.Exhaust System — Regeneration In Process
Exhaust Filter XX% Full — Indicates that the
DPF is self-cleaning. Maintain your current
driving condition until regeneration is
completed.

Exhaust System — Regeneration Completed —
This message indicates that the DPF
self-cleaning is completed. If this message is
displayed, you will hear one chime to assist in
alerting you of this condition.
Exhaust Service Required — See Dealer
Now — This message indicates regeneration
has been disabled due to a system malfunc -
tion. At this point the engine Powertrain
Control Module (PCM) will register a fault code,
the instrument panel will display a MIL light.

WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.
CAUTION!
See an authorized dealer, as damage to
the exhaust system could occur soon with
continued operation.

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GETTING TO KNOW YOUR INSTRUMENT PANEL103
Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM
has derated the engine to limit the likelihood
of permanent damage to the after-treatment
system. If this condition is not corrected and
a dealer service is not performed, extensive
exhaust after-treatment damage can occur.
To correct this condition it will be necessary
to have your vehicle serviced by an autho-
rized dealer.
NOTE:
Failing to follow the oil change indicator,
changing your oil and resetting the oil change
indicator by 0 miles remaining will prevent
the diesel exhaust filter from performing it's
cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and reduced
engine power. Only an authorized dealer will be
able to correct this condition.Cold Ambient Derate Mode Messages
The vehicle will display messages when a
derate (engine power reduction) is activated
to protect the engine during start up in cold
ambient temperatures.
Engine Power Reduced During Warm up —
This message will display during start up
when the ambient temperature is between
10°F (-12°C) and -10°F (-23°C).
Engine Power Reduced Up To 30 Sec
(Seconds) During Warm up — This message
will display during start up when the ambient
temperature is between -10°F (-23°C) and
-25°F (-32°C).
Engine Power Reduced Up To 2 Min
(Minutes) During Warm up — This message
will display during start up when the ambient
temperature is -25°F (-32°C) and below.
Your vehicle is equipped with an engine
warm up protection feature that may limit
engine performance after cold starting at low
ambient temperatures. The length of time
engine speed is limited is dependent upon
engine coolant temperature. Engine speed
may be briefly limited to 1,000 RPM after
starting with coolant temperature below freezing conditions, and may be limited to
1,000 RPM for up to approximately two
minutes under more severe cold conditions.
Coolant Low
— This telltale will turn on to indi -
cate the vehicle coolant level is low. Refer to
“Dealer Service” in “Servicing And Mainte -
nance” for more information.
Diesel Exhaust Fluid (DEF) Warning
Messages
There are four different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 mph
(8 km/h) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:

DEF Low Refill Soon — This message will
display when the low level is reached, during
vehicle start up, and with increased frequency
during vehicle operation. It will be accompa -
nied by a single chime. Approximately
5 gallons (19 Liters) of DEF is required to

CAUTION!
See an authorized dealer, as damage to
the exhaust system could occur soon with
continued operation.
3

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STARTING AND OPERATING125
NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
The engine will not automatically crank after
the engine "Wait to Start" telltale goes off if a
door or the hood is ajar.

If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait to Start” telltale goes out, reset the
intake air heater by turning the ignition switch
to the OFF position for at least 5 seconds and
then back ON. Repeat steps 1 through 6 of
“Keyless Enter-N-Go Starting Procedure –
Engine Manifold Air Temperature 0°F To 66°F
(–18°C to 19°C).”

EXTREME COLD WEATHER
The Cummins Turbo Diesel engine is equipped
with several features designed to assist cold
weather starting and operation:

The engine block heater is a resistance heater
installed in the water jacket of the engine just
above and behind the oil filter. It requires a 110–115 Volt AC electrical outlet
with a grounded, three-wire extension cord.

NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from an authorized
Mopar dealer.
A 12 Volt heater built into the fuel filter hous -
ings aid in preventing fuel gelling. It is
controlled by a built-in thermostat.
An intake air heater system both improves
engine starting and reduces the amount of
white smoke generated by a warming engine.
NORMAL STARTING PROCEDURE —
E
NGINE MANIFOLD AIR TEMPERATURE
A
BOVE 66°F (19°C)
Observe the instrument panel cluster lights
when starting the engine.

1. Always apply the parking brake.

2. Shift into PARK for an automatic
transmission. 3. Place the ignition switch in the ON position
and watch the instrument panel cluster
lights.
4. Place the ignition switch in the START position and crank the engine. Do not press
the accelerator during starting.
5. Check that the oil pressure warning light has turned off.
6. Release the parking brake.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage Ú page 375.
CAUTION!

Do not crank engine for more than 25 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position and
wait at least two minutes for the starter to cool
before repeating start procedure.

4

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126STARTING AND OPERATING
STARTING PROCEDURE — ENGINE
M
ANIFOLD AIR TEMPERATURE 0°F TO
66°F (–18°C
TO 19°C)
NOTE:
The temperature displayed in the instrument
cluster does not necessarily reflect the engine
manifold air temperature Ú page 90. When
engine temperatures fall below 66°F (19°C)
the “Wait To Start” telltale will remain on indi -
cating the intake air heater system is active.
Follow the steps in the “Normal Starting”
procedure except:

1. The “Wait to Start” telltale will remain on for a period of time that varies depending
on the engine temperature.

2. While the “Wait to Start” telltale is on, the instrument cluster will additionally display a
gauge or bar whose initial length represents
the full “Wait to Start” time period. Its length
will decrease until it disappears when the
“Wait to Start” time has elapsed. 3. After the “Wait to Start” telltale goes off,
place the ignition switch in the START
position. Do not press the accelerator
during starting.
4. After engine start-up, check that the oil pressure warning light has turned off.
5. Release the parking brake and drive. NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.

Automatic equipped vehicles with optional
Keyless Enter-N-Go – If the ENGINE START/
STOP button is pushed once while in PARK
with the ignition off and driver’s foot on the
brake pedal, the vehicle will automatically
crank and start after the “Wait to Start” time
has elapsed. If it is desired to abort the start
process before it completes, the driver’s foot
should be fully removed from the brake pedal
prior to pushing the start button again in order
for the ignition to move directly to off.
If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait To Start” telltale goes out, reset the
intake air heater by turning the ignition switch
to the OFF position for at least five seconds
and then back ON. Repeat steps 1 through 5 of
“Starting Procedure – Engine Manifold Air
Temperature 0°F To 66°F (–18°C to 19°C).”

CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage Ú
page 375.
CAUTION!

Do not crank engine for more than 25 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position and
wait at least two minutes for the starter to cool
before repeating start procedure.

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STARTING AND OPERATING127
STARTING PROCEDURE — ENGINE
M
ANIFOLD AIR TEMPERATURE BELOW
0°F (-18°C)
In extremely cold weather below 0°F (-18°C) it
may be beneficial to cycle the intake air heater
twice before attempting to start the engine. This
can be accomplished by turning the ignition off
for at least five seconds and then back ON after
the “Wait to Start” telltale has turned off, but
before the engine is started. However,
excessive cycling of the intake air heater will
result in damage to the heater elements or
reduced battery voltage.
NOTE:
If multiple pre-heat cycles are used before
starting, additional engine run time may be
required to maintain battery state of charge at
a satisfactory level.

1. If the engine stalls after the initial start, the
ignition must be turned to the OFF position
for at least five seconds and then to the ON
position to recycle the intake air heater.
NOTE:

Excessive white smoke and poor engine perfor
-
mance will result if intake air heater is not recycled.

2. Heat generated by the intake air heater dissipates rapidly in a cold engine. If more
than two minutes pass between the time
the “Wait to Start” telltale turns off and the
engine is started, recycle the intake air
heater by turning the ignition switch to the
OFF position for at least five seconds and
then back ON.

3. If the vehicle is driven and vehicle speed exceeds 19 mph (31 km/h) before the intake
air heater post-heat (after start) cycle is
complete, the intake air heater will shut off.

4. If the engine is cranked for more than 10 seconds, the post-heat cycle will turn off. NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
When a diesel engine is allowed to run out of
fuel or the fuel gels at low temperatures, air
is pulled into the fuel system. If your engine
has run out of fuel Ú
page 378.

If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait to Start” telltale goes out, reset the
intake air heater by turning the ignition switch
to the OFF position for at least five seconds
and then back ON. Repeat steps 1 through 5 of
“Starting Procedure – Engine Manifold Air
Temperature 0°F to 60°F (-18°C to 19°C).”

4

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STARTING AND OPERATING141
IGNITION PARK INTERLOCK

This vehicle is equipped with an Ignition Park
Interlock which requires the transmission to be in
PARK before the ignition can be turned to the OFF
mode. This helps the driver avoid inadvertently
leaving the vehicle without placing the
transmission in PARK. This system also locks the
transmission in PARK whenever the ignition is in
the OFF mode.

NOTE:
The transmission is NOT locked in PARK when
the ignition is in the ACC mode (even though the
engine will be off). Ensure that the transmission
is in PARK, and the ignition is OFF (not in ACC
mode) before exiting the vehicle.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI system that
holds the transmission gear selector in PARK
unless the brakes are applied. For vehicles with
8-speed transmission, to shift the transmission
out of PARK, the engine must be running and
the brake pedal must be pressed. The brake
pedal must also be pressed to shift from
NEUTRAL into DRIVE or REVERSE when the
vehicle is stopped or moving at low speeds.
For vehicles with 6-speed transmission, to shift
the transmission out of PARK, the ignition must
be in the ON/RUN mode (engine running or not)
and the brake pedal must be pressed.
The BTSI will timeout if brake pedal is pressed
for three minutes or longer continuously while in
park. It can be reset by releasing the brake for
more then three seconds, then reapplying the
brake pedal or cycling the ignition.
EIGHT-SPEED AUTOMATIC
T
RANSMISSION — IF EQUIPPED
The transmission is controlled using a rotary
electronic gear selector located on the
instrument panel. The transmission gear range
(PRND) is displayed both above the gear selector and in the instrument cluster. To select
a gear range, simply rotate the gear selector.
You must press the brake pedal to shift the
transmission out of PARK (or NEUTRAL, when
the vehicle is stopped or moving at low speeds).
To shift past multiple gear ranges at once (such
as PARK to DRIVE), simply rotate the gear
selector to the appropriate detent. Select the
DRIVE range for normal driving.
NOTE:
In the event of a mismatch between the gear
selector position and the actual transmission
gear (for example, driver selects PARK while
driving), the position indicator will blink continu
-
ously until the selector is returned to the proper
position, or the requested shift can be
completed.

The electronically-controlled transmission
adapts its shift schedule based on driver inputs,
along with environmental and road conditions.
The transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within
a few hundred miles (kilometers).

CAUTION!

Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop.

Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is
above idle speed.
Before shifting into any gear, make sure
your foot is firmly pressing the brake pedal.
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STARTING AND OPERATING145
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions.
If a condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in certain gears,
or may not shift at all. Vehicle performance may
be severely degraded and the engine may stall.
In some situations, the transmission may not
re-engage if the engine is turned off and
restarted. The Malfunction Indicator Light (MIL)
may be illuminated. A message in the
instrument cluster will inform the driver of the
more serious conditions, and indicate what
actions may be necessary.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage
after engine shutdown, perform this procedure
only in a desired location (preferably, at an
authorized dealer).
1. Stop the vehicle.

2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.

6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.

NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to
limit the highest available gear when the
transmission is in DRIVE. For example, if you set
the transmission gear limit to FOURTH gear, the
transmission will not shift above FOURTH gear
(except to prevent engine overspeed), but will
shift through the lower gears normally.

You can switch between DRIVE and ERS mode at
any vehicle speed. When the transmission gear
selector is in DRIVE, the transmission will operate
automatically, shifting between all available
gears. Tapping the GEAR – switch (on the
steering wheel) will activate ERS mode, display
the current gear in the instrument cluster, and
set that gear as the top available gear. Once in
ERS mode, tapping the GEAR – or GEAR + switch
will change the top available gear.

4

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150STARTING AND OPERATING
On trucks with AS66RC or AS69RC
transmission, FIFTH and SIXTH gears may
be inhibited briefly on cold starts below
41°F (5°C), and during very cold temperatures
(-4°F [-20°C] or below), operation may briefly
be limited to third gear only. During this
condition, the ability of the vehicle to accelerate
under heavily loaded conditions may be
reduced. In all cases, normal operation will
resume once the transmission temperature has
risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions.
If a condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless
of which forward gear is selected. If an
AS66RC/AS69RC equipped truck enters Limp
Home Mode at highway speeds, it will initially
engage FIFTH gear, until the vehicle slows to
a speed where THIRD gear can be engaged.
PARK, REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL)
may be illuminated. Limp Home Mode allows the vehicle to be driven to an authorized dealer
for service without damaging the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.

6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.

NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to
limit the highest available gear when the
transmission is in DRIVE. For example, if you set
the transmission gear limit to FOURTH gear, the
transmission will not shift above FOURTH gear,
but will shift through the lower gears normally.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the gear selector is
in the DRIVE position, the transmission will
operate automatically, shifting between all
available gears. Tapping the ERS (-) switch will
activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the
top available gear. Once in ERS mode, tapping
(-) or (+) will change the top available gear.

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164STARTING AND OPERATING
If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces Ú page 444.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control for cruising at a constant
preset speed.
Adaptive Cruise Control (ACC) for maintaining
a set distance between you and the vehicle
ahead using Fixed Speed Cruise Control to
automatically adjust the preset speed.
NOTE:
In vehicles equipped with ACC, if an ACC
distance is not set, Fixed Speed Cruise Control will not detect vehicles directly ahead of you.
Always be aware of the mode selected.
CRUISE CONTROL — IF EQUIPPED
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h), or 25 mph (40 km/h),
depending on the powertrain equipped in the
vehicle.
The Cruise Control buttons are located on the
right side of the steering wheel.

Cruise Control Buttons
NOTE:
In order to ensure proper operation, the Cruise
Control system has been designed to shut down
if multiple speed control functions are operated
at the same time. If this occurs, the Cruise
Control system can be reactivated by pushing
the Cruise Control on/off button and resetting
the desired vehicle set speed.
To Activate
Push the on/off button to activate the Cruise
Control. The cruise indicator light in the
instrument cluster display will illuminate.
To turn the system off, push the on/off button
a second time. The cruise indicator light will turn
off. The system should be turned off when not in
use.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.
1 — On/Off Button
2 — CANCEL
3 — RES (+)
4 — SET (-)
WARNING!
Leaving the Cruise Control system on
when not in use is dangerous. You could
accidentally set the system or cause it to go
faster than you want. You could lose control
and have an accident. Always leave the
system off when you are not using it.

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166STARTING AND OPERATING
(Continued)
The following conditions will also deactivate the
Cruise Control without erasing the set speed
from memory:
Vehicle parking brake is applied
Stability event occurs
Gear selector is moved out of DRIVE
Engine overspeed occurs
Pushing the on/off button, or placing the
ignition in the OFF position, erases the set
speed from memory.
ADAPTIVE CRUISE CONTROL (ACC) — IF
E
QUIPPED

Adaptive Cruise Control (ACC) increases the
driving convenience provided by Cruise Control
while traveling on highways and major roadways.
However, it is not a safety system and not
designed to prevent collisions. The Cruise Control
function performs differently if your vehicle is not
equipped with ACC
Ú
page 164.
ACC will allow you to keep Cruise Control
engaged in light to moderate traffic conditions
without the constant need to reset your speed.
ACC utilizes a radar sensor and a forward facing
camera designed to detect a vehicle directly
ahead of you to maintain a set speed.
NOTE:
If the ACC sensor detects a vehicle ahead,
ACC will apply limited braking or acceleration
(not to exceed the original set speed) auto
-
matically to maintain a preset following
distance, while matching the speed of the
vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the perfor -
mance of the Adaptive Cruise Control and
Forward Collision Warning system.
Fixed Speed Cruise Control alone (an ACC
distance not set) will not detect vehicles
directly ahead of you. Always be aware of the
mode selected.
WARNING!

Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for active
driver involvement. It is always the driver’s
responsibility to be attentive of road, traffic,
and weather conditions, vehicle speed,
distance to the vehicle ahead; and, most
importantly, brake operation to ensure safe
operation of the vehicle under all road condi -
tions. Your complete attention is always
required while driving to maintain safe
control of your vehicle. Failure to follow these
warnings can result in a collision and death
or serious personal injury.

The ACC system:
Does not react to pedestrians,
oncoming vehicles, and stationary
objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
Cannot take street, traffic, and weather
conditions into account, and may be
limited upon adverse sight distance
conditions.

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