lock RAM CHASSIS CAB 2021 Owners Manual

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INTRODUCTION
Symbols Key ..........................................................10
VAN CONVERSIONS/CAMPERS ..........................10
VEHICLE MODIFICATIONS/ALTERATIONS .........10
Symbol Glossary ...................................................11
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................15
Key Fob......................................................... 15
SENTRY KEY ..........................................................17
IGNITION SWITCH .................................................18
Keyless Push Button Ignition ...................... 18
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ........................... 20
To Exit Remote Start Mode ......................... 21
Remote Start Front Defrost
Activation — If Equipped .............................. 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 Remote Start Abort Message ...................... 22
REMOTE START — IF EQUIPPED (DIESEL) .........22
How To Use Remote Start ........................... 23
VEHICLE SECURITY SYSTEM — IF EQUIPPED ...23
To Arm The System ...................................... 23
To Disarm The System................................. 24
Rearming Of The System............................. 24
Security System Manual Override .............. 24 DOORS .................................................................. 24
Manual Door Locks...................................... 24
Power Door Locks — If Equipped ............... 25
Keyless Enter-N-Go — Passive Entry
(If Equipped) ................................................ 26 Automatic Unlock Doors On
Exit — If Equipped ........................................ 28 Automatic Door Locks — If Equipped ......... 28
Child-Protection Door Lock — If Equipped.. 28
STEERING WHEEL ............................................... 29
Tilt Steering Column .................................... 29
Heated Steering Wheel — If Equipped ....... 29
UCONNECT VOICE RECOGNITION ....................... 30
Introducing Voice Recognition .................... 30
Basic Voice Commands............................... 31
Get Started ................................................... 31
Additional Information ................................. 31
DRIVER MEMORY SETTINGS — IF EQUIPPED ... 32
Programming The Memory Feature............ 32
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory ............. 32 Memory Position Recall............................... 33
SEATS .................................................................... 33
Manual Front Seat Adjustment................... 34
Power Driver Seat Adjustment —
If Equipped ................................................... 35 Heated Seats — If Equipped ....................... 36
Ventilated Seats — If Equipped................... 37
Head Restraints ........................................... 38 DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................40
MIRRORS ..............................................................41
Inside Rearview Mirror ................................ 41
Illuminated Vanity Mirror — If Equipped ..... 43
Outside Mirrors ........................................... 44
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 44 Power Mirrors — If Equipped ...................... 44
Power Convex Mirror Switch —
If Equipped ................................................... 45 Trailer Towing Mirrors.................................. 46
Heated Mirrors — If Equipped ..................... 46

Tilt Side Mirrors In Reverse — If Equipped ... 46

Outside Mirrors Folding Feature ................. 46
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED ...........................47
Before You Begin Programming
HomeLink® .................................................. 47 Erasing All The HomeLink® Channels ....... 47
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device .............. 47 Programming HomeLink® To A Garage
Door Opener................................................. 48 Programming HomeLink® To A
Miscellaneous Device ................................. 49 Reprogramming A Single HomeLink®
Button ........................................................... 49 Canadian/Gate Operator Programming..... 50

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EXTERIOR LIGHTS.................................................50 Headlight Switch .......................................... 50
Multifunction Lever ...................................... 51
Daytime Running Lights (DRLs) ................. 51
High/Low Beam Switch ............................... 51
Automatic High Beam Headlamp
Control — If Equipped .................................. 52 Flash-To-Pass ............................................... 52
Automatic Headlights — If Equipped ......... 52
Directional LED Headlamp
System — If Equipped .................................. 52 Parking Lights And Panel Lights ................. 53
Automatic Headlights With Wipers ............. 53
Headlight Delay ............................................ 53
Lights-On Reminder ..................................... 53
Front Fog Lights — If Equipped .................. 53
Turn Signals ................................................. 54
Lane Change Assist — If Equipped ............. 54
Cargo Lights/Trailer Spotter Lights — If
Equipped ...................................................... 54 Battery Saver................................................ 54
INTERIOR LIGHTS ................................................55
Courtesy Lights ............................................ 55
Illuminated Entry ......................................... 56
WINDSHIELD WIPERS AND WASHERS .............56
Windshield Wiper Operation ...................... 57
Rain Sensing Wipers — If Equipped ........... 58 CLIMATE CONTROLS ........................................... 58
Automatic Climate Control Descriptions
And Functions .............................................. 59 Manual Climate Control Descriptions And
Functions...................................................... 62 Automatic Temperature
Control (ATC) ................................................ 64 Climate Voice Recognition .......................... 65
Operating Tips ............................................. 65
INTERIOR STORAGE AND EQUIPMENT ............. 66
Storage ......................................................... 66
USB/AUX Control ........................................ 72
Electrical Power Outlets .............................. 73
Power Inverter — If Equipped ..................... 74
Wireless Charging Pad — If Equipped ........ 76
WINDOWS ............................................................ 76
Power Windows — If Equipped .................... 76
Automatic Window Features —
If Equipped ................................................... 77 Reset Auto-Up ............................................. 77
Window Lockout Switch — If Equipped....... 78
Power Sliding Rear Window —
If Equipped .................................................. 78 Manual Sliding Rear Window —
If Equipped ................................................... 78 Wind Buffeting ............................................ 78
HOOD ..................................................................... 79
To Open The Hood ...................................... 79
To Close The Hood ....................................... 79
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GASOLINE ..............................................................80
Base / Midline Instrument Cluster
Descriptions ................................................. 81
PREMIUM INSTRUMENT CLUSTER —
GASOLINE ..............................................................83
Premium Instrument Cluster
Descriptions ................................................. 84
BASE / MIDLINE INSTRUMENT CLUSTER —
DIESEL....................................................................85
Diesel Instrument Cluster .......................... 86

PREMIUM INSTRUMENT CLUSTER — DIESEL ..... 88

Diesel Instrument Cluster .......................... 89
INSTRUMENT CLUSTER DISPLAY .......................90
Instrument Cluster Display Controls .......... 90
Oil Life Reset ............................................... 91
Display Menu Items ..................................... 92
Diesel Messages And Warnings ............... 101 Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ............................... 105
WARNING LIGHTS AND MESSAGES ............... 107
Red Warning Lights ................................... 107
Yellow Warning Lights ............................... 110Yellow Indicator Lights .............................. 113
Green Indicator Lights ............................... 115White Indicator Lights ............................... 115Blue Indicator Lights ................................. 116

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ONBOARD DIAGNOSTIC SYSTEM — OBD II ... 116 Onboard Diagnostic System
(OBD II) Cybersecurity ................................116
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 117
STARTING AND OPERATING
STARTING THE ENGINE — GASOLINE
ENGINE ............................................................... 118
Automatic Transmission ............................118
Tip Start Feature .......................................118
Keyless Enter-N-Go — Ignition ...................118Normal Starting Using ENGINE
START/STOP Button .................................119 AutoPark — Rotary Shifter and Eight
Speed Transmission Only ..........................120 Cold Weather Operation
(Below –22°F Or −30°C) .........................122 After Starting ..............................................122
STARTING THE ENGINE — DIESEL ENGINE..... 122
Automatic Transmission ............................123
Keyless Enter-N-Go — Ignition ...................123Extreme Cold Weather...............................125
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C) .......125 Starting Procedure — Engine Manifold
Air Temperature 0°F To 66°F
(–18°C to 19°C)........................................126 Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) .............. 127 Starting Fluids ............................................ 128
NORMAL OPERATION — DIESEL ENGINE ........128
Cold Weather Precautions ........................ 129
Engine Idling ............................................. 131
Noise........................................................... 132
Stopping The Engine ................................. 133
Idle Shutdown ............................................ 133Programmable Maximum Vehicle
Speed ......................................................... 134 Operating Precautions............................... 134Cooling System Tips .................................. 134Diesel Particulate Filter (DPF) Manual
Regeneration - If Equipped ....................... 135
ENGINE BLOCK HEATER — IF EQUIPPED ........135
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINE ............................................136
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE...................................................137
PARKING BRAKE ............................................... 137
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ...........................................138
AUTOMATIC TRANSMISSION ............................ 140 Ignition Park Interlock ............................... 141Brake/Transmission Shift Interlock (BTSI)
System ....................................................... 141 Eight-Speed Automatic Transmission — If
Equipped .................................................... 141 Six-Speed Automatic
Transmission — If Equipped ..................... 146 AUXILIARY SWITCHES — IF EQUIPPED ........... 152
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 153
Electronically Shifted Transfer Case (Eight
Speed Transmission) — If Equipped ........ 153 Electronically Shifted Transfer Case
(Six Speed Transmission) — If Equipped .. 156 Manually Shifted Transfer Case —
If Equipped ................................................. 160
LIMITED-SLIP DIFFERENTIAL .......................... 162
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED .......................................................... 163
POWER STEERING............................................. 163
Hydraulic Power Steering .......................... 163
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ...................................................... 164
Cruise Control — If Equipped ................... 164
Adaptive Cruise Control (ACC) —
If Equipped ................................................ 166
PARKSENSE FRONT/REAR PARK
ASSIST — IF EQUIPPED ..................................... 177
ParkSense Sensors ................................... 178
ParkSense Warning Display...................... 178
ParkSense Display..................................... 178
Enabling And Disabling ParkSense .......... 181Service The ParkSense Park Assist
System........................................................ 182 Cleaning The ParkSense System.............. 182
ParkSense System Usage Precautions .... 182

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SAFETY
SAFETY FEATURES ............................................ 273
Anti-Lock Brake System (ABS) ................. 273
Electronic Brake Control (EBC) System ...274
AUXILIARY DRIVING SYSTEMS ........................ 281
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................281 Tire Pressure Monitoring
System (TPMS) ..........................................284
OCCUPANT RESTRAINT SYSTEMS .................. 292
Occupant Restraint Systems Features ....292
Important Safety Precautions ...................293Seat Belt Systems ..................................... 293Supplemental Restraint Systems (SRS) ...302Child Restraints..........................................312
SAFETY TIPS ...................................................... 330
Transporting Passengers ..........................330
Transporting Pets ......................................330
Safety Checks You Should Make Inside
The Vehicle ................................................330 Periodic Safety Checks You Should Make
Outside The Vehicle ...................................332 Exhaust Gas ...............................................333Carbon Monoxide Warnings ......................333
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................334
ASSIST AND SOS SYSTEM — IF EQUIPPED..... 335
JACKING AND TIRE CHANGING ........................339
4500/5500 Models .................................. 339Preparations For Jacking........................... 339
Jacking Instructions 4500 And
5500 Series ............................................... 340 To Stow The Flat Or Spare —
If Equipped ................................................ 343 Hub Caps/Wheel Covers — If Equipped ... 343
JUMP STARTING ................................................ 344
Preparations For Jump Start ..................... 344Jump Starting Procedure .......................... 345
IF YOUR ENGINE OVERHEATS .........................346
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................. 347
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................. 348
FREEING A STUCK VEHICLE .............................349
TOWING A DISABLED VEHICLE ........................350 Two-Wheel Drive Models ........................... 351
Four-Wheel Drive Models .......................... 351Emergency Tow Hooks — If Equipped ...... 352
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 352
EVENT DATA RECORDER (EDR) .......................352
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINE ................................................................ 353
Maintenance Plan ..................................... 354
SCHEDULED SERVICING — DIESEL ENGINE .. 357
Oil Change Indicator System — Cummins
Diesel.......................................................... 357 Perform Service Indicator — Cummins
Diesel ......................................................... 358 Maintenance Plan — Cummins Diesel
Engine ....................................................... 359
ENGINE COMPARTMENT .................................. 364
6.4L Engine ............................................... 364
6.7L Engine ................................................ 365
Checking Oil Level ..................................... 366
Adding Washer Fluid ................................. 366Maintenance-Free Battery ....................... 366Pressure Washing...................................... 367
VEHICLE MAINTENANCE .................................. 367
Engine Oil .................................................. 368
Engine Oil Filter.......................................... 369
Engine Air Cleaner Filter ........................... 369
Air Conditioner Maintenance ................... 371
Accessory Drive Belt Inspection ............... 374Draining Fuel/Water Separator Filter....... 375Engine Mounted Fuel Filter
Replacement.............................................. 376

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Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning Light — If Equipped
Úpage 110
Engine Check/Malfunction Indicator Warning Light (MIL)
Ú page 110
Electronic Stability Control (ESC) Active Warning Light — If Equipped
Úpage 111
Electronic Stability Control (ESC) OFF Warning Light — If Equipped
Úpage 111
Low Washer Fluid Warning Light — If Equipped Úpage 111
Low Fuel Warning Light Úpage 111
Low Coolant Level Warning Light Úpage 111Loose Fuel Filler Cap Warning Light — If
Equipped
Ú page 111
Tire Pressure Monitoring System (TPMS) Warning Light — If Equipped
Úpage 111
Anti-Lock Brake System (ABS) Warning Light Úpage 113
Service Forward Collision Warning (FCW) Light — If Equipped
Úpage 113
Service 4WD Warning Light — If Equipped Úpage 113
Cruise Control Fault Warning Light Úpage 113
Yellow Warning Lights

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Yellow Indicator Lights
Forward Collision Warning (FCW) Off Indicator Light — If Equipped
Úpage 113
TOW/HAUL Indicator Light Úpage 113
Trailer Merge Assist Indicator Light — If Equipped
Ú page 113
Cargo Light — If Equipped Úpage 113
Snowplow Mode Indicator Light — If Equipped Úpage 113
Cold Ambient Derate Mode Indicator Light — If Equipped
Ú page 114
Diesel Exhaust Brake Indicator Light — If Equipped
Ú page 1144WD Lock Indicator Light
Úpage 114
4WD Low Indicator Light — If Equipped Úpage 114
4WD High Indicator Light — If Equipped Úpage 114
NEUTRAL Indicator Light — If Equipped Úpage 114
Low Diesel Exhaust Fluid (DEF) Indicator Light — If Equipped
Ú page 114
Wait To Start Light — If Equipped Úpage 114
Water In Fuel Indicator Light — If Equipped Úpage 114
Yellow Indicator Lights
1

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15
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB

Your vehicle is equipped with a key fob which
supports Remote Keyless Entry (RKE) (if
equipped) and Keyless Enter-N-Go (if equipped).

If the vehicle is equipped with remote power
door locks, the key fob allows you to lock or
unlock all doors, as well as activate the Panic
Alarm, from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system.
NOTE:
The key fob’s wireless signal may be blocked
if the key fob is located next to a mobile
phone, laptop, or other electronic device.
This may result in poor performance.
The key fob should not be placed next to the
wireless charging pad (if equipped).
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
To Lock/Unlock The Doors
If the vehicle is equipped with remote power
door locks, push and release the unlock button
on the key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors. If the vehicle is
equipped with remote power door locks, push
and release the lock button on the key fob to
lock all doors.
1 — Unlock
2 — Lock
3 — Remote Start
4 — PANIC
5 — Emergency Key
2

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16GETTING TO KNOW YOUR VEHICLE
When the doors are unlocked, the turn signals
will flash and the illuminated entry system will
be activated. When the doors are locked, the
turn signals will flash and the horn will chirp.

All doors can be programmed to unlock on the
first push of the unlock button. The horn chirp
when the lock button is pushed can be
programmed on/off within Uconnect Settings

Ú
page 228.

Replacing The Battery In The Key Fob
The replacement battery model is one CR2450
battery.
NOTE:
Customers are recommended to use a
battery obtained from Mopar. Aftermarket
coin battery dimensions may not meet the
original OEM coin battery dimensions.

Perchlorate Material — special handling
may apply. See
www.dtsc.ca.gov/hazard -
ouswaste/perchlorate
for further information.

Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
1. Remove the emergency key (1) by pushing
and holding the release button (2) located
on the side of the key fob while pulling the
emergency key out with your other hand.

Emergency Key Removal

2. Hold the key fob with the button side facing down, and locate the small rectangular gap
on the left side between the housing and
the back cover of the key fob. Use a small
screw driver (or similar tool) to pry open the
left side of the fob cover while applying
pressure until the cover snaps open. 3. Next, locate the gap on the right side of the
key fob, which is positioned further to the
edge than the left side gap. Pry open the
right side, and remove the back cover.
4. Remove the battery by using your thumb to slide the battery downward and back
toward the key ring.

Key Fob Battery Location

NOTE:
When replacing the battery, ensure the (+) sign
on the battery is facing upward. Avoid touching
the new battery with your fingers. Skin oils may
cause battery deterioration. If you touch a
battery, clean it with rubbing alcohol.
1 — Emergency Key
2 — Emergency Key Release Button

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GETTING TO KNOW YOUR VEHICLE17
5. Replace the battery by using your thumb to
push down and slide the battery under the
small lip on the top edge of the opening.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of
the fob, and press the edges into the
interlocking hinges until all edges snap
together with no large visual gaps.
7. Reinsert the emergency key until it locks into place.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be re-purposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer Ú
page 449.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver
to prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics.
In addition, if the light begins to flash after the
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF mode.
2

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18GETTING TO KNOW YOUR VEHICLE
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics Úpage 449.IGNITION SWITCH
KEYLESS PUSH BUTTON IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long
as the Remote Keyless Entry key fob is in the
passenger compartment.

The Keyless Push Button Ignition has four
operating positions; three of which are labeled
and will illuminate when in position. The three
positions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will
illuminate.

NOTE:

In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of
the emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to
operate the ignition switch. Keyless Push Button Ignition

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. central locking,
alarm, etc.) are still available.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN

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