radio RAM CHASSIS CAB 2021 Owners Manual

RAM CHASSIS CAB
2021 OWNER’S MANUAL
2021 RAM CHASSIS CAB
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
U.S.
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL, RADIO AND WARRANTY BOOKS
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing
what steps to take following an accident or scheduling your next appointment, we know you will find the app an important
extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go
directly to the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
©2020 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.First Edition V1 21_DPF_OM_EN_USC
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The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this
vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this
vehicle. Please disregard any features and equipment that are no longer available or were not ordered on this vehicle. FCA US LLC
reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without
imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual,
Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

5
LANESENSE — IF EQUIPPED ........................... 183 LaneSense Operation ................................183Turning LaneSense On Or Off ...................184LaneSense Warning Message ..................184
Changing LaneSense Status .....................186
PARKVIEW REAR BACK UP CAMERA ............ 186
AUX Camera — If Equipped .......................188
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 189
AUX Camera — If Equipped .......................194
ENGINE RUNAWAY ............................................ 195
REFUELING THE VEHICLE — GASOLINE
ENGINE ................................................................ 195
Loose Fuel Filler Cap Message ................196
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 196
Diesel Exhaust Fluid ..................................196
VEHICLE LOADING ............................................ 199
Gross Vehicle Weight Rating (GVWR) ......199Payload .......................................................199Gross Axle Weight Rating (GAWR) ............200
Tire Size ......................................................200
Rim Size......................................................200
Inflation Pressure ......................................200
Curb Weight................................................200
Loading .......................................................200 TRAILER TOWING ............................................... 200
Common Towing Definitions ..................... 201Trailer Hitch Type and Maximum Trailer
Weight ........................................................ 204 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ......................................... 205 Trailer And Tongue Weight ....................... 205
Towing Requirements ............................... 205Towing Tips ................................................ 211
SNOWPLOW — IF EQUIPPED ............................ 212
Before Plowing ........................................... 212
Snowplow Prep Package Model
Availability .................................................. 212 Over The Road Operation With Snowplow
Attached ..................................................... 213 Operating Tips ............................................ 213General Maintenance................................ 213
RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................214
Towing This Vehicle Behind Another
Vehicle ........................................................ 214 Recreational Towing — Two-Wheel Drive
Models ........................................................ 215 Recreational Towing — Four-Wheel Drive
Models ........................................................ 215
DRIVING TIPS ...................................................... 218
Driving On Slippery Surfaces ................... 218
Driving Through Water .............................. 218
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 220
CYBERSECURITY ............................................... 220
UCONNECT 3.0 ................................................... 221 Introduction................................................ 221
Radio Mode ................................................ 222
Media Mode ............................................... 224
Phone Mode............................................... 225
UCONNECT SETTINGS ....................................... 228
Customer Programmable Features .......... 228
UCONNECT INTRODUCTION.............................. 244
System Overview ...................................... 244
Safety And General Information ............... 246
UCONNECT MODES ........................................... 247
Steering Wheel Audio Controls ................. 247
Radio Mode ............................................... 247
Media Mode .............................................. 255Phone Mode .............................................. 258
RADIO OPERATION AND MOBILE PHONES.... 269
Regulatory And Safety Information .......... 269
OFF-ROAD PAGES — IF EQUIPPED .................. 270
Off-Road Pages Status Bar ....................... 270Vehicle Dynamics ...................................... 271
Accessory Gauge ....................................... 271
Pitch & Roll................................................. 272Forward Facing Camera ............................ 272

21_DPF_OM_EN_USC_t.book Page 5

GETTING TO KNOW YOUR VEHICLE17
5. Replace the battery by using your thumb to
push down and slide the battery under the
small lip on the top edge of the opening.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of
the fob, and press the edges into the
interlocking hinges until all edges snap
together with no large visual gaps.
7. Reinsert the emergency key until it locks into place.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be re-purposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer Ú
page 449.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver
to prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics.
In addition, if the light begins to flash after the
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF mode.
2

21_DPF_OM_EN_USC_t.book Page 17

GETTING TO KNOW YOUR VEHICLE31
If you see the NAV icon on the bottom bar or in
the Apps menus of your 8.4-inch touchscreen,
you have the Uconnect 4C NAV system. If not,
you have a Uconnect 4C with 8.4-inch display
system.
BASIC VOICE COMMANDS
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button . After the beep, say:
“Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.

“Repeat ” to listen to the system prompts again.

Notice the visual cues that inform you of your
Voice Recognition system’s status.
GET STARTED
The VR button is used to activate /deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first
push the VR button, wait until after the beep,
then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR button
and saying a Voice Command from the
current category.
Uconnect Voice Command Buttons
ADDITIONAL INFORMATION

© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. Android™ is a trademark of Google Inc.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc

Ú
page 449.

For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a
week) or visit DriveUconnect.com (US) or DriveUconnect.ca (Canada).
1 — Push To Begin Radio Or Media Functions
2 — Push To Initiate, Answer, End A Phone Call, Or
Send/Receive A Text
2

21_DPF_OM_EN_USC_t.book Page 31

32GETTING TO KNOW YOUR VEHICLE
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to
two different memory profiles for easy recall
through a memory switch. Each memory profile
saves desired position settings for the following
features:
Driver seat position
Easy Entry/Exit seat operation (on/off)
(if equipped)
Side mirrors
Adjustable pedals (if equipped)
A set of desired radio station presets
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a
memory profile.
Your vehicle is equipped with two key fobs,
one key fob can be linked to memory position
1 and the other key fob can be linked to
memory position 2. The driver memory settings switch is located on
the driver door, next to the door handle, and
consists of three buttons:
The set (S) button, which is used to activate
the memory save function.
The (1) and (2) buttons which are used to
recall either of two saved memory profiles.

Driver Memory Settings Buttons

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN position (do not start the engine).
2. Adjust all memory profile settings to desired
preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push the set (S) button on the memory switch, and then push the desired memory
button (1 or 2) within five seconds.
The instrument cluster display will display
which memory position has been set.
NOTE:
Memory profiles can be set without the vehicle
in PARK.
LINKING AND UNLINKING THE REMOTE
K
EYLESS ENTRY KEY FOB TO MEMORY
Your key fob can be programmed to recall one
of two saved memory profiles by pushing the
unlock button on the key fob.
NOTE:
Before programming your key fob you must
select the “Personal Settings Linked to Key
Fob” feature through the Uconnect Settings
Ú page 228.

21_DPF_OM_EN_USC_t.book Page 32

GETTING TO KNOW YOUR VEHICLE47
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED

HomeLink® Buttons

HomeLink® replaces up to three hand-held
transmitters that operate devices such as
garage door openers, motorized gates,
lighting, or home security systems.
The HomeLink® unit is powered by
your vehicles 12 Volt battery.
The HomeLink® buttons that are located in
the overhead console or sunvisor designate
the three different HomeLink® channels.
To operate HomeLink®, push and release
any of the programmed HomeLink® buttons.
These buttons will activate the devices they
are programmed to with each press of the
corresponding HomeLink® button.
The HomeLink® indicator light is located
above the center button.
BEFORE YOU BEGIN PROGRAMMING
H
OMELINK®
For efficient programming and accurate
transmission of the radio frequency signal, it is
recommended that a new battery be placed in
the hand-held transmitter of the device that is
being programmed to the HomeLink® system.
Make sure your hand-held transmitter is
programmed to activate the device you are
trying to program your HomeLink® button to.
Ensure that your vehicle is parked outside of the
garage before you begin programming.
It is recommended that you erase all the
channels of your HomeLink® before you use it
for the first time.
ERASING ALL THE HOMELINK®
C
HANNELS
To erase the channels, follow this procedure:

1. Place the ignition switch into the ON/RUN
position.

2. Push and hold the two outside HomeLink® buttons (I and III) for up to 20 seconds, or
until the HomeLink® indicator light flashes.
NOTE:
Erasing all channels should only be performed
when programming HomeLink® for the first
time. Do not erase channels when programming
additional buttons.
IDENTIFYING WHETHER YOU HAVE A
R
OLLING CODE OR NON-ROLLING CODE
D
EVICE
Before programming a device to one of your
HomeLink® buttons, you must determine
whether the device has a rolling code or
non-rolling code.
CAUTION!
It is recommended to fold the mirrors into the
full rearward position to resist damage when
entering a car wash or a narrow location.
2

21_DPF_OM_EN_USC_t.book Page 47

GETTING TO KNOW YOUR VEHICLE49
2. Return to the vehicle and push the
programmed HomeLink® button three
times (holding the button for two seconds
each time). If the garage door opener motor
operates, programming is complete.
3. Push the programmed HomeLink® button to confirm that the garage door opener
motor operates. If the garage door opener
motor does not operate, repeat the final
steps for the rolling code procedure.
Non-Rolling Code Garage Door Opener Final
Steps

1. Push and hold the programmed HomeLink® button and observe the
HomeLink® indicator light. If the
HomeLink® indicator light stays on
constantly, programming is complete.

2. Push the programmed HomeLink® button to confirm that the garage door opener
motor operates. If the garage door opener
motor does not operate, repeat the steps
from the beginning.
PROGRAMMING HOMELINK® TO A
M
ISCELLANEOUS DEVICE
The procedure on how to program HomeLink®
to a miscellaneous device follows the same
procedure as programming to a garage door
opener Úpage 48. Be sure to determine if the
device has a rolling code, or non-rolling code
before beginning the programming process.
NOTE:

Canadian radio frequency laws require trans -
mitter signals to time-out (or quit) after several seconds of transmission, which may not be long
enough for HomeLink® to pick up the signal
during programming. Similar to this Canadian
law, some U.S. gate operators are designed to
time-out in the same manner. The procedure may
need to be performed multiple times to success
-
fully pair the device to your HomeLink® buttons.

REPROGRAMMING A SINGLE
H
OMELINK® BUTTON
To reprogram a single HomeLink® button that
has been previously trained, without erasing
all the channels, follow the procedure below.
Be sure to determine whether the new device
you want to program the HomeLink® button to
has a rolling code, or non-rolling code.

1. Place the ignition in the ON/RUN position,
without starting the engine.

2. Push and hold the desired HomeLink® button until the HomeLink® Indicator light
begins to flash after 20 seconds. Do not
release the button.
3. Without releasing the button , proceed with
Step 2 in “Programming HomeLink® To A
Garage Door Opener” Ú page 48, and
follow all remaining steps.
WARNING!
Your motorized door or gate will open and
close while you are programming the
universal transceiver. Do not program the
transceiver if people or pets are in the path
of the door or gate.
Do not run your vehicle in a closed garage
or confined area while programming the
transceiver. Exhaust gas from your vehicle
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous when inhaled and can cause you
and others to be severely injured or killed.
2

21_DPF_OM_EN_USC_t.book Page 49

50GETTING TO KNOW YOUR VEHICLE
CANADIAN/GATE OPERATOR
P
ROGRAMMING
For programming transmitters in Canada/
United States that require the transmitter
signals to “time-out” after several seconds of
transmission.
Canadian radio frequency laws require
transmitter signals to time-out (or quit) after
several seconds of transmission – which may
not be long enough for HomeLink® to pick up
the signal during programming. Similar to this
Canadian law, some U.S. gate operators are
designed to time-out in the same manner.
It may be helpful to unplug the device during the
cycling process to prevent possible overheating
of the garage door or gate motor.

1. Place the ignition in the ON/RUN position.

2. Place the hand-held transmitter 1 to
3 inches (3 to 8 cm) away from the
HomeLink® button you wish to program
while keeping the HomeLink® indicator
light in view.

3. Continue to press and hold the HomeLink® button, while you press and release (cycle)
your hand-held transmitter every two seconds until HomeLink® has
successfully accepted the frequency signal.
The indicator light will flash slowly and then
rapidly when fully trained.
4. Watch for the HomeLink® indicator to change flash rates. When it changes, it is
programmed. It may take up to 30 seconds or
longer in rare cases. The garage door may
open and close while you are programming.

5. Press and hold the programmed HomeLink® button and observe the
indicator light.
NOTE:
If the indicator light stays on constantly,
programming is complete and the garage
door/device should activate when the
HomeLink® button is pressed.

To program the two remaining HomeLink®
buttons, repeat each step for each remaining
button. DO NOT erase the channels.

If you unplugged the garage door opener/
device for programming, plug it back in at this
time. Reprogramming A Single HomeLink® Button
(Canadian/Gate Operator)
To reprogram a channel that has been
previously trained, follow these steps:

1. Place the ignition in the ON/RUN position.

2. Press and hold the desired HomeLink®
button until the indicator light begins to
flash after 20 seconds. Do not release the
button.
3. Without releasing the button, proceed with “Canadian/Gate Operator Programming”
step 2 and follow all remaining steps
Úpage 449.
EXTERIOR LIGHTS
HEADLIGHT SWITCH
The headlight switch is located on the left side
of the instrument panel. This switch controls the
operation of the headlights, parking lights,
automatic headlights (if equipped), instrument
panel light dimming, cargo light/trailer spotter
lights (if equipped), and fog lights (if equipped).

21_DPF_OM_EN_USC_t.book Page 50

58GETTING TO KNOW YOUR VEHICLE
RAIN SENSING WIPERS — IF EQUIPPED
This feature senses rain or snowfall on the
windshield and automatically activates the
wipers. Rotate the end of the multifunction
lever to one of five detent positions to activate
this feature.

The sensitivity of the system can be adjusted with
the multifunction lever. Wiper delay position 1 is
the least sensitive, and wiper delay position 5 is
the most sensitive. Position 3 should be used for
normal rain conditions. Positions 1 and 2 can be
used if the driver desires less wiper sensitivity.
Positions 4 and 5 can be used if the driver
desires more sensitivity. Place the wiper switch in
the O (off) position when not using the system.

NOTE:
The Rain Sensing feature will not operate
when the wiper switch is in the low or
high-speed position.
The Rain Sensing feature may not function
properly when ice, or dried salt water is
present on the windshield.

Use of Rain-X or products containing wax or sili -
cone may reduce Rain Sensing performance.
The Rain Sensing feature can be turned on and
off using the Uconnect system
Ú
page 228.

The Rain Sensing system has protection
features for the wiper blades and arms, and will
not operate under the following conditions:
Low Ambient Temperature — When the igni-
tion is first placed in the ON position, the Rain
Sensing system will not operate until the
wiper switch is moved, vehicle speed is
greater than 0 mph (0 km/h), or the outside
temperature is greater than 32°F (0°C).
Transmission In NEUTRAL Position — When
the ignition is ON, and the transmission is in
the NEUTRAL position, the Rain Sensing
system will not operate until the wiper switch
is moved, vehicle speed is greater than
5 mph (8 km/h), or the gear selector is
moved out of the NEUTRAL position.
Remote Start Mode Inhibit — On vehicles
equipped with Remote Starting system, Rain
Sensing wipers are not operational when the
vehicle is in the remote start mode. Once the
operator is in the vehicle and has placed the
ignition switch in the RUN position, Rain
Sensing wiper operation can resume, if it has
been selected, and no other inhibit condi -
tions (mentioned previously) exist.
CLIMATE CONTROLS
The Climate Control system allows you to
regulate the temperature, air flow, and direction
of air circulating throughout the vehicle.
The controls are located on the touchscreen
(if equipped), on the sides of the touchscreen,
or on the instrument panel below the radio.

21_DPF_OM_EN_USC_t.book Page 58