key Ram ProMaster 2020 Owner's Guide

96STARTING AND OPERATING
NOTE:
You must press and hold the brake pedal while
shifting out of PARK.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be
in PARK before the ignition can be turned to the
LOCK/OFF (key removal) position. The key can
only be removed from the ignition when the igni -
tion is in the LOCK/OFF position, and once
removed the transmission is locked in PARK. NOTE:
If a malfunction occurs, the system will trap the
key in the ignition to warn you that this safety
feature is inoperable. The engine can be started
and stopped but the key cannot be removed
until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmis
-
sion Shift Interlock System (BTSI) that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission
out of PARK, the ignition must be turned to the
ON/RUN mode (engine running or not), and the
brake pedal must be pressed.
NOTE:
Swivel seats that are unlocked can also prevent
the transmission gear selector from being
moved out of the PARK position. To shift the
transmission out of the PARK position the first
time after cranking is allowed, ensure swivel
seats are locked in the forward facing position.
Six-Speed Automatic Transmission
The transmission gear position display (located
in the instrument cluster) indicates the trans -
mission gear range. You must press the brake
pedal to move the gear selector out of PARK
(Refer to “Brake/Transmission Shift Interlock
System” in this section). To drive, move the gear
selector from PARK or NEUTRAL to the DRIVE
position.
The electronically-controlled transmission
provides a precise shift schedule. The transmis -
sion electronics are self-calibrating; therefore,
the first few shifts on a new vehicle may be
somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles (kilometers).
Gear SelectorCAUTION!
Shift into or out of PARK or REVERSE only
after the vehicle has come to a complete
stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is
above idle speed.
Before shifting into any gear, make sure
your foot is firmly pressing the brake pedal.

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STARTING AND OPERATING97
(Continued)
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic
Range Select (ERS) shift positions. Manual
downshifts can be made using the ERS shift
control. Moving the gear selector into the ERS
(-/+) position (beside the DRIVE position) acti -
vates ERS mode, displays the current gear in
the instrument cluster, and prevents automatic
upshifts beyond this gear. In ERS mode,
toggling the gear selector forward (-) or rear -
ward (+) will change the highest available gear.
Refer to "Electronic Range Select (ERS) Opera -
tion" in this section for further information.
NOTE:
If the gear selector cannot be moved to the
PARK, REVERSE, or NEUTRAL position (when
pushed forward) it is probably in the ERS (+/-)
position (beside the DRIVE position). In ERS
mode, the transmission gear limit (1, 2, 3, etc.)
is displayed in the instrument cluster. Move the gear selector to the right (into the DRIVE [D]
position) for access to PARK, REVERSE, and
NEUTRAL.
Gear Ranges
Do not depress the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:

After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift
the transmission into PARK first, and then apply
the parking brake. When parking on a hill, apply the parking brake
before shifting the transmission to PARK, other
-
wise the load on the transmission locking mech -
anism may make it difficult to move the gear
selector out of PARK. As an added precaution,
turn the front wheels toward the curb on a
downhill grade, and away from the curb on an
uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine OFF.
Remove the ignition key.
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
5

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98STARTING AND OPERATING
(Continued)
The following indicators should be used to
ensure that you have engaged the transmission
into the PARK position:
When shifting into PARK, firmly move the
gear selector all the way forward and to the
left until it stops and is fully seated.
Look at the transmission gear position
display and verify that it indicates the PARK
position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the gear selector out of PARK with the
brake pedal released. Make sure the trans -
mission is in PARK before exiting the
vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, turn the engine
OFF, and remove the ignition key. Once the
key is removed, the transmission is locked
in PARK, securing the vehicle against
unwanted movement.
WARNING!
(Continued)

When exiting the vehicle, always remove
the ignition key from the vehicle and lock
the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
Do not leave the ignition key in or near the
vehicle (or in a location accessible to chil -
dren). A child could operate power
windows, other controls, or move the
vehicle.
WARNING!
(Continued)

CAUTION!
Before moving the transmission gear
selector out of PARK, you must turn the igni -
tion to the ON/RUN mode, and also press
the brake pedal. Otherwise, damage to the
gear selector could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range,
as this can damage the drivetrain.

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150IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode. If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of PARK
(P) for towing.Automatic Transmission
The manufacturer recommends towing your
vehicle with all four wheels
OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) under
the following conditions:
The transmission must be in NEUTRAL (N).
The towing speed must not exceed 25 mph
(40 km/h).
The towing distance must not exceed
15 miles (24 km).
Towing Condition
Wheels OFF The Ground ALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
FrontOK
Flatbed ALLBEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.

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MULTIMEDIA217
Main Functions
The buttons on the display can be used to:
Compose phone numbers (using the graphic
keypad on the display)
Display and call the contacts in the mobile
phone phonebook
Display and call contacts from the “recent
calls” menu
Pair phones/audio devices to make access
and connection easier and quicker
Transfer calls from the system to the mobile
phone and vice versa
Deactivate the microphone audio for private
conversations
The mobile phone audio is transmitted through
the vehicle’s audio system. The system auto -
matically mutes the radio when the Phone func -
tion is used.
Connecting/Disconnecting A Mobile Phone Or
Bluetooth® Device
Pairing A Phone
Uconnect 3/3 NAV
1. Activate the Bluetooth® on your mobile phone.
2. Push the PHONE button on the radio face -
plate.
3. If there are not any mobile phones paired with the system, the display shows a dedi -
cated screen. 4. Press the Yes button to start the pairing
procedure search for the Uconnect device
on the mobile phone. If No is selected the
Phone main screen is displayed.
5. When prompted by the mobile phone, use its keyboard to enter the PIN code shown on
the system display, or confirm on the mobile
phone the PIN displayed.
6. From the Phone screen you can always pair a mobile phone by pushing the Settings
button, then press the Add Device button
and proceed as described above.
7. During the pairing stage, a screen is displayed indicating the progress of the
operation.
8. If the pairing procedure is completed successfully, a screen is displayed. Press
Yes to the question to pair the mobile phone
as favorite (the mobile phone will have
priority on all other mobile phones that will
be paired later on). If no other devices are
paired, the system will consider the first
associated device as favorite.
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MULTIMEDIA219
NOTE:
If supported, the download and update begin
as soon as the Bluetooth® wireless phone
connection is made to the Uconnect Phone,
for example, after you start the vehicle.
You may be asked for permission to initiate
the phonebook download.
A maximum of 2,000 contact names with six
numbers per contact will be downloaded and
updated every time a phone is connected to
the Uconnect Phone.
Depending on the maximum number of
entries downloaded, there may be a short
delay before the latest downloaded names
can be used. Until then, if available, the previ -
ously downloaded phonebook is available for
use.
Only the phonebook of the currently
connected mobile phone is accessible.
Only the mobile phone’s phonebook is down -
loaded. SIM card phonebook is not part of
the mobile phonebook.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Making A Phone Call
Dialing The Phone Number Using The Keyboard
Icon On The Display
Enter the phone number using the graphic
keypad displayed.
Proceed as follows:
1. Press the Keyboard icon on the display and
use the number buttons to enter the
number.
2. Press the Call button to make a call.
Call By Saying A Phonebook Name Or Phone
Number
1. Push the VR button or Phone button (if enabled) on the steering wheel.
2. After the BEEP, say “dial” (or “call” a full name or phone number). Recent Calls
The list of the last calls made for each of the
following call types can be displayed:
Calls received
Calls made
Calls without a reply
All calls
To access these types of calls, press the Recent
Calls button on the Phone menu main screen.
Making A Second Call While Current Call Is In
Progress
When a phone conversation is active, a second
phone call can be made as follows:
Select the number/contact from the list of
recent calls.
Select the contact from the phonebook.
Press the Hold button and dial the number
using the graphic keyboard of the display.
Redial
To call the number/contact of last call made,
press the Redial button.9

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MULTIMEDIA221
SMS Message Reader Activation/Deactivation
The SMS message automatic reading function
can be activated/deactivated by pressing the
corresponding button on the display, which is
shown after pressing the phone selection
button.
NOTE:
On some mobile phones, to make the SMS
voice reading function available, the SMS notifi -
cation option on the phone must be enabled,
this option is usually available on the phone, in
the Bluetooth® connections menu for a device
registered as Uconnect. After enabling this func -
tion on the mobile phone, it must be discon -
nected and reconnected with the system to
make it effective.
SMS Message Options
Preset SMS messages are stored in the system
and can be sent to answer a received message
or as a new message.Navigation Mode — If Equipped
Operating Navigation Mode — If Equipped
Planning A Route
Using the search bar provides a wide range of
ways to find places and then navigate to them.
You can search your destination in different
ways:
A specific address
A partial address
A type of place
A zip code
A city to navigate to a city center
A Point of Interest (POI) near your current
location
Latitude and longitude coordinates Using Search
Press the Search button in the Main menu
to start searching. The search screen will open,
displaying the keyboard and the following
buttons:
Search Function
1. Back Button : Press the Back button to
return to the previous screen.
2. Search Input Box : Enter your search term in
the search input box. As you type, matching
addresses and Points of Interests (POI) are
shown.
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222MULTIMEDIA
3.Type Of Search: Press this button to change
the type of search to any of the following:
Whole Map: Select this option to search
your current map with no limit to the
search radius. Your current location is
the center of the search. The results are
ranked by exact match.
Near Me: Select this option to search with
your current GPS location as the search
center. The results are ranked by
distance.
In Town or City: Select this option to use
a town or city as the center of your
se arch. Enter the town or city name using
the keyboard on the touchscreen. When
you have selected the town or city from
the results list, you can search for an
address or POI in that city.
Along Route: When a route has been
planned, you can select this option to
search along your route for a specific type
of location, such as a POI category. When
prompted, enter the type of location and
then select it in the right-hand column to
carry out the search.
Near Destination: When a route has been
planned, you can select this option to use
your destination as the center of your
search.
Latitude Longitude: Select this option to
enter a pair of latitude and longitude
coordinates.
NOTE:
By default, the current map is searched. Once
you have used search, the last search type you
selected is used.
4. View Button : Press this button to return to
the map view or guidance view.
5. Show/Hide Keyboard : Press this button to
show or hide the keyboard.
6. List/Map Button : Select this button to
switch between showing the results in a list
or showing the results on the map. 7.
Keyboard Layout Button : Press this button
to change your keyboard layout to another
language.
8. 123?! Button : Press this button to use
numbers and symbols on your keyboard.
Select the =\< button to toggle between the
numbers and more symbols. Select the ABC
button to go back to the general keyboard.
Planning A Route — Searching For A City Center
When planning a route to a city center, you can
search for a town, city or postal code.
1. Use the keyboard to enter the name of the city or town you want to plan a route to.
Using The Keyboard

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MULTIMEDIA223
2. Select the city from the results shown in the
Addresses list.
Search Selection
NOTE:
The city name is shown to the right of the search
input box, and the city center POI is shown
before in the Points of Interest list.
3. Select the city center POI. Point Of Interest
NOTE:
The city center location is shown on the map.
4. Select Drive.
Begin Navigation A route is planned and then guidance to
your destination begins. As soon as you
start driving, the guidance view is shown au
-
tomatically.
Planning A Route — Searching For A POI
You can search for a POI type, such as a restau -
rant or tourist attraction. Alternatively, you can
search for a specific POI.
1. Use the keyboard to enter the name of the POI that you want to plan a route to.
NOTE:
When searching, the whole map is selected. If
you want to change how the search is done,
select the button to the right of the search box.
You can then change where the search is done,
for example, to be along the route or in a city.
2. Select a POI category, such as “Restaurant” or an individual POI. If you select a POI cate -
gory, only POIs from that category are
shown. You can then select an individual
POI. The location is shown on the map.
3. To see more information about the POI, select the POI on the map and then select
the pop-up menu button. Select More Infor -
mation on the pop-up menu.
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234MULTIMEDIA
Using POIs To Plan A Route
When you plan a route, you can use a POI for the
destination or as a stop along the route.
Using Search
1. Select “Search” on the Main Menu to begin
a search. The search screen will open,
displaying the keyboard. Enter the name of
your desired destination. Your search
results will be displayed in two lists.
Addresses and city matches are shown in
the list called “Addresses.” POIs, types of
POIs, and Places are shown in the list called
“Points of Interest.” You can also select a
POI category to only see POI search results
from that category.
2. Select the desired POI. The location will appear on the map. From here, you can
save the POI to “My Places,” use this POI as
a starting point, begin navigation to this
destination, or view more details about this
POI. By pressing “More Information,” you
can view the phone number and full
address of the POI.
3. If a route is already planned, you can add the location to your current route. To plan a
route to this destination, press the Drive
button on the touchscreen. Select A Route With A POI
NOTE:
Your navigation system will calculate a route,
and guidance to your destination will begin.
Guidance view will begin as soon as you start
driving. Refer to “Planning A Route” for more
information on how to search for a POI. Refer to
“My Places” for more information on how to add
a POI to your saved list of My Places.
My Places
About My Places
My Places provides an easy way to
select a location without the need to
enter the address or search for the location. You
can use My Places to create a collection of
useful or favorite addresses. The following items are always in My Places:
Home
: Your home location can be your home
address or somewhere you often visit. This
feature provides an easy way to navigate
there.
Recent Destinations: Select this button to
select your destination from a list of locations
you have recently navigated to.
Using My Places
You can use My Places as a way of navigating to
a place without having to enter the address. To
navigate to a saved destination in My Places,
follow these steps:
1. Press the touchscreen to bring up the Main menu and press “My Places”.
2. Select the desired destination. The location will appear on the map with a pop-up menu.
3. Press the Drive button to begin navigation to this destination.
NOTE:
Your navigation system immediately starts
guiding you to your destination with spoken
instructions and visual instructions on the
touchscreen.

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