instrument Ram ProMaster 2020 Service Manual

SAFETY79
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment. Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC) deter
-
mines whether deployment in a particular roll-
over event is appropriate, based on the severity
and type of collision. Vehicle damage by itself is
not a good indicator of whether or not Side Air
Bags and seat belt pretensioners should have
deployed.
The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experi -
ences a rollover or near rollover event, and
deployment is appropriate, the rollover sensing
system will deploy the side air bags and seat
belt pretensioners on both sides of the vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.4

20_VF_OM_EN_US_t.book Page 79

SAFETY81
(Continued)
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the Fuel Cut
Off Switch by following the procedure described
below. If you have any doubt, contact an autho -
rized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath
the instrument panel on the passenger side. Fuel Cut Off Switch
Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see
leaks from the fuel system, do not reset the
Fuel Cut Off Switch to avoid the risk of fire.
Before resetting the Fuel Cut Off Switch,
carefully check for fuel leaks or damage to
the vehicle electrical devices (e.g.
headlights).
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
It is dangerous to try to repair any part of
the air bag system yourself. Be sure to tell
anyone who works on your vehicle that it
has an air bag system.
4

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SAFETY91
(Continued)
Periodic Safety Checks You Should Make
Outside The Vehicle
Tires
Examine tires for excessive tread wear and
uneven wear patterns. Check for stones, nails,
glass, or other objects lodged in the tread or
sidewall. Inspect the tread for cuts and cracks.
Inspect sidewalls for cuts, cracks, and bulges.
Check the wheel bolts for tightness. Check the
tires (including spare) for proper cold inflation
pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam indi -
cator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel, or
brake fluid leaks are suspected, the cause
should be located and corrected immediately.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that
cannot be properly attached and secured to
your vehicle. If a floor mat needs to be
replaced, only use a FCA approved floor
mat for the specific make, model, and year
of your vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for inter -
ference, with the vehicle properly parked
with the engine off, fully depress the accel -
erator, the brake, and the clutch pedal (if
present) to check for interference. If your
floor mat interferes with the operation of
any pedal, or is not secure to the floor,
remove the floor mat from the vehicle and
place the floor mat in your trunk.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
WARNING!
(Continued)

ALWAYS make sure objects cannot fall or
slide into the driver’s side floor area when
the vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
NEVER place any objects under the floor
mat (e.g., towels, keys, etc.). These objects
could change the position of the floor mat
and may cause interference with the accel -
erator, brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet
to the floor and check the floor mat
fasteners are secure to the vehicle carpet.
Fully depress each pedal to check for inter -
ference with the accelerator, brake, or
clutch pedals then re-install the floor mats.
It is recommended to only use mild soap
and water to clean your floor mats. After
cleaning, always check your floor mat has
been properly installed and is secured to
your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING!
(Continued)

4

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94STARTING AND OPERATING
(Continued)
The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the recom -
mended viscosity and quality grades, refer to
“Fluids And Lubricants” in “Technical Specifica-
tions”.
NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of opera -
tion. This should be considered a normal part of
the break-in and not interpreted as a problem.
Please check your oil level with the engine oil
indicator often during the break in period. Add
oil as required.PARKING BRAKE
Before leaving the vehicle, make sure that the
parking brake is fully applied.
The parking brake lever is located on the
outboard side of the driver’s seat. To apply the
parking brake, pull the lever up as firmly as
possible. To release the parking brake, pull the
lever up slightly, push the release button with
your thumb, then lower the lever completely.
Parking Brake When the parking brake is applied with the igni
-
tion switch in the MAR (ACC/ON/RUN) position,
the Brake Warning Light in the instrument
cluster will illuminate.
When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill
grade and away from the curb on an uphill
grade. The parking brake should always be
applied whenever the driver is not in the vehicle.
CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.
1 — Parking Brake Release Button
2 — Parking Brake Lever
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
unattended children in a vehicle is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured.

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96STARTING AND OPERATING
NOTE:
You must press and hold the brake pedal while
shifting out of PARK.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be
in PARK before the ignition can be turned to the
LOCK/OFF (key removal) position. The key can
only be removed from the ignition when the igni -
tion is in the LOCK/OFF position, and once
removed the transmission is locked in PARK. NOTE:
If a malfunction occurs, the system will trap the
key in the ignition to warn you that this safety
feature is inoperable. The engine can be started
and stopped but the key cannot be removed
until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmis
-
sion Shift Interlock System (BTSI) that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission
out of PARK, the ignition must be turned to the
ON/RUN mode (engine running or not), and the
brake pedal must be pressed.
NOTE:
Swivel seats that are unlocked can also prevent
the transmission gear selector from being
moved out of the PARK position. To shift the
transmission out of the PARK position the first
time after cranking is allowed, ensure swivel
seats are locked in the forward facing position.
Six-Speed Automatic Transmission
The transmission gear position display (located
in the instrument cluster) indicates the trans -
mission gear range. You must press the brake
pedal to move the gear selector out of PARK
(Refer to “Brake/Transmission Shift Interlock
System” in this section). To drive, move the gear
selector from PARK or NEUTRAL to the DRIVE
position.
The electronically-controlled transmission
provides a precise shift schedule. The transmis -
sion electronics are self-calibrating; therefore,
the first few shifts on a new vehicle may be
somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles (kilometers).
Gear SelectorCAUTION!
Shift into or out of PARK or REVERSE only
after the vehicle has come to a complete
stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is
above idle speed.
Before shifting into any gear, make sure
your foot is firmly pressing the brake pedal.

20_VF_OM_EN_US_t.book Page 96

STARTING AND OPERATING97
(Continued)
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic
Range Select (ERS) shift positions. Manual
downshifts can be made using the ERS shift
control. Moving the gear selector into the ERS
(-/+) position (beside the DRIVE position) acti -
vates ERS mode, displays the current gear in
the instrument cluster, and prevents automatic
upshifts beyond this gear. In ERS mode,
toggling the gear selector forward (-) or rear -
ward (+) will change the highest available gear.
Refer to "Electronic Range Select (ERS) Opera -
tion" in this section for further information.
NOTE:
If the gear selector cannot be moved to the
PARK, REVERSE, or NEUTRAL position (when
pushed forward) it is probably in the ERS (+/-)
position (beside the DRIVE position). In ERS
mode, the transmission gear limit (1, 2, 3, etc.)
is displayed in the instrument cluster. Move the gear selector to the right (into the DRIVE [D]
position) for access to PARK, REVERSE, and
NEUTRAL.
Gear Ranges
Do not depress the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:

After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift
the transmission into PARK first, and then apply
the parking brake. When parking on a hill, apply the parking brake
before shifting the transmission to PARK, other
-
wise the load on the transmission locking mech -
anism may make it difficult to move the gear
selector out of PARK. As an added precaution,
turn the front wheels toward the curb on a
downhill grade, and away from the curb on an
uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine OFF.
Remove the ignition key.
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
5

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STARTING AND OPERATING101
NOTE:
To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it
forward (-) repeatedly as the vehicle slows. The
transmission will shift to the range from which
the vehicle can best be slowed down.Overdrive Operation
The automatic transmission includes an elec -
tronically controlled Overdrive (sixth gear). The
transmission will automatically shift into Over -
drive if the following conditions are present:
The gear selector is in the DRIVE position.
The transmission fluid has reached an
adequate temperature.
The engine coolant has reached an adequate
temperature.
The vehicle speed is sufficiently high.

The driver is not heavily pressing the
accelerator.

When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer,
carrying a heavy load, etc., and frequent trans -
mission shifting occurs, push the TOW/HAUL
switch to activate TOW/HAUL mode. This will
improve performance and reduce the potential
for transmission overheating or failure due to
excessive shifting. When operating in TOW/
HAUL mode, transmission upshifts are delayed,
and the transmission will automatically down -
shift (for engine braking) during steady braking
maneuvers.
The “TOW/HAUL Indicator Light” will illuminate
in the instrument cluster to indicate that TOW/
HAUL mode has been activated. Pushing the
switch a second time restores normal opera -
tion. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired,
the switch must be pushed each time the
engine is started.
Instrument
Cluster Display 1
23456D
Actual Gear(s)
Allowed 1
1–21–31–41–51–61–6
5

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STARTING AND OPERATING103
Power Steering Fluid Check
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should be checked at every oil change if a leak
is suspected, abnormal noises are apparent,
and/or the system is not functioning as antici -
pated. Coordinate inspection efforts through an
authorized dealer. If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces. Refer to “Fluids
And Lubricants” in “Technical Specifications”
for further information.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h) up to the maximum speed of
100 mph (160 km/h).
The Speed Control lever is located on the left
side of the steering column.
Speed Control Lever NOTE:
In order to ensure proper operation, the Speed
Control system has been designed to shut down
if multiple Speed Control functions are operated
at the same time. If this occurs, the Speed
Control system can be reactivated by rotating
the Speed Control ON/OFF center ring and
resetting the desired vehicle set speed.
To Activate
Rotate the center ring upward on the Speed
Control lever to turn the system on. The Cruise
Indicator Light in the instrument cluster display
will illuminate. To turn the system off, rotate the
center ring upward a second time. The Cruise
Indicator Light will turn off. The system should
be turned off when not in use.WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended
power steering fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING!
Leaving the Speed Control system on when
not in use is dangerous. You could
accidentally set the system or cause it to go
faster than you want. You could lose control
and have an accident. Always leave the
system off when you are not using it.
5

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STARTING AND OPERATING107
Audible And Visual Signals Supplied By The ParkSense Rear Park Assist System
SIGNAL MEANING INDICATION
Obstacle Distance An obstacle is present within the sensors' field
of viewAudible Signal
(dashboard loudspeaker)
• Sound pulses emitted at a rate that increases
as the distance decreases.
• Emits continuous tone at 12 inches (30 cm).
• Adjustable volume level programmable
through personal settings in the instrument
cluster display. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument
Panel”.
Failure Sensor or System failuresVisual Signal (instrument panel)
• Icon appears on display.
• Message is displayed in instrument cluster
display (if equipped).
5

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108STARTING AND OPERATING
While audible signals are emitted, the audio
system is not muted.
The audible signal is turned off immediately if
the distance increases. The tone cycle remains
constant if the distance measured by the inner
sensors is constant. If this condition occurs for
the external sensors, the signal is turned off
after three seconds (stopping warnings during
maneuvers parallel to walls).
ParkSense Rear Park Assist Failure
Indications
A malfunction of the ParkSense Rear Park
Assist sensors or system is indicated, during
REVERSE gear engagement, by the instrument
panel warning icon.
The warning icon is illuminated and a
message is displayed in the instru -
ment cluster display (if equipped).
Refer to “Warning Lights And
Messages” in “Getting To Know Your Instru -
ment Panel” for further information.
The sensors and wiring are tested continuously
when the ignition is in the MAR (ACC/ON/RUN)
position. Failures are indicated immediately if
they occur when the system is on. Even if the system is able to identify that a
specific sensor is in failure condition, the instru
-
ment cluster display shall indicate that the Park-
Sense Rear Park Assist system is unavailable,
without reference to the sensor in failure condi -
tion. If even a single sensor fails, the entire
system must be disabled. The system is turned
off automatically.
Cleaning The ParkSense System
Clean the Rear Park Assist sensors with water,
car wash soap and a soft cloth. Do not use
rough or hard cloths. In washing stations, clean
sensors quickly keeping the vapor jet/high pres -
sure washing nozzles at least 4 inches (10 cm)
from the sensors. Do not scratch or poke the
sensors. Otherwise, you could damage the
sensors.
ParkSense Rear Park Assist System Usage
Precautions
NOTE:
Ensure that the outer surface and the under -
side of the rear bumper is clean and clear of
snow, ice, mud, dirt or other obstruction to
keep the Rear Park Assist system operating
properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of Rear
Park Assist.
Clean the Rear Park Assist sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The Rear Park Assist system might not
detect an obstacle behind the fascia/
bumper, or it could provide a false indication
that an obstacle is behind the fascia/
bumper.
Objects such as bicycle carriers, etc., must
not be placed within 12 inches (30 cm) from
the rear fascia/bumper while driving the
vehicle. Failure to do so can result in the
system misinterpreting a close object as a
sensor problem, causing a failure indication
to be displayed in the instrument cluster
display.

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