navigation Ram ProMaster 2020 Owner's Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.

5

TIRES .....................................................................168
Tire Safety Information ....................................168
Tires — General Information ........................... 176
Tire Types .......................................................... 180
Spare Tires — If Equipped ............................... 181
Wheel And Wheel Trim Care ........................... 183
Tire Chains And Traction Devices ................... 184
Tire Rotation Recommendations..................... 185

DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .....................185

Treadwear .........................................................186
Traction Grades ................................................ 186
Temperature Grades ........................................186

STORING THE VEHICLE ........................................186
BODYWORK ...........................................................187
Protection From Atmospheric Agents.............. 187
Body And Underbody Maintenance ................. 187
Preserving The Bodywork................................. 187

INTERIORS ............................................................188

Seats And Fabric Parts ..................................... 188
Plastic And Coated Parts..................................189
Leather Parts .................................................... 190Glass Surfaces ................................................. 190
Cleaning The Instrument Panel Cupholders ...190

TECHNICAL SPECIFICATIONS

IDENTIFICATION DATA ......................................... 191

Vehicle Identification Number ........................ 191

BRAKE SYSTEM .................................................... 191
WHEEL AND TIRE TORQUE SPECIFICATIONS ... 191
Torque Specifications ...................................... 191

FUEL REQUIREMENTS.......................................... 192

3.6L Engine....................................................... 192
Reformulated Gasoline ................................... 192
Materials Added To Fuel .................................. 193
Gasoline/Oxygenate Blends ............................ 193
Do Not Use E-85 In Non-Flex Fuel Vehicles .... 193
CNG And LP Fuel System Modifications ......... 193
MMT In Gasoline .............................................. 194Fuel System Cautions ...................................... 194
Carbon Monoxide Warnings ............................ 194

FLUID CAPACITIES................................................ 195
FLUIDS AND LUBRICANTS .................................. 195

Engine ............................................................... 195Chassis ............................................................. 197

MULTIMEDIA

CYBERSECURITY .................................................. 198
UCONNECT SETTINGS ......................................... 199
Uconnect 3/3 NAV Settings............................. 199

SAFETY AND GENERAL INFORMATION ............. 208

Safety Guidelines ............................................. 208
UCONNECT 3/3 NAV WITH 5-INCH DISPLAY ....209

Introduction To The Uconnect 3/3 NAV
With 5-Inch Display System ............................. 209 Radio Mode ...................................................... 211
Media Mode ..................................................... 214
Phone Mode ..................................................... 216
Navigation Mode — If Equipped ...................... 221

STEERING WHEEL AUDIO CONTROLS ............... 238

Radio Operation ............................................... 238
Player Operation............................................... 238

IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ......................................................... 238

USB Charging Port............................................ 239

RAM TELEMATICS - IF EQUIPPED ....................... 239

Ram Telematics General Information............. 239

RADIO OPERATION AND MOBILE PHONES ......240

Regulatory And Safety Information ................. 240

UCONNECT VOICE RECOGNITION ......................241

Introducing Uconnect....................................... 241
Get Started ....................................................... 241
Basic Voice Commands ................................... 242
Radio ................................................................. 242
Media ................................................................ 243
Phone................................................................ 243
Voice Text Reply ............................................... 244
General Information......................................... 245
Additional Information ..................................... 245

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STARTING AND OPERATING109
If it’s necessary to keep the ball mount and
hitch ball assembly mounted for a long period,
it is possible to filter out the ball mount and
hitch ball assembly presence in sensor field of
view. The filtering operation must be performed
only by an authorized dealer.
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of
your vehicle whenever the gear selector is put
into REVERSE and/or when the rear doors are opened. The image will be displayed on the
touchscreen display along with a caution note
to “check entire surroundings” across the top of
the screen. After five seconds this note will
disappear. The ParkView Rear Back Up Camera
is located on the top rear of the vehicle below
the center light.
Rear Back Up Camera Location
When the vehicle is shifted out of REVERSE
and/or when the rear doors are closed, the rear
camera mode is exited and the navigation or
audio screen appears again.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
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200MULTIMEDIA
Display
After pressing the Display button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Display ModeAuto Manual
Display Brightness With Headlights
ON Up Arrow Button
Down Arrow Button
NOTE:
This feature is only available in Manual Display Mode.
Display Brightness With the
Headlights Off Up Arrow Button
Down Arrow Button
NOTE:
This feature is only available in Manual Display Mode.
Language List Of Selectable Language
NOTE:
When the “Language” feature is selected, you may select one of multiple languages (English/Français/Español) for all display nomenclature including
the trip functions and the navigation system (if equipped). Press the Set Language button on the touchscreen, then press the desired language button
on the touchscreen until a check-mark appears next to the language, showing that setting has been selected.
Touchscreen Beep On Off
Display Trip B On Off

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MULTIMEDIA209
Care And Maintenance
Touchscreen
Do not press the touchscreen with any hard
or sharp objects (pen, USB stick, jewelry,
etc.), which could scratch the touchscreen
surface!
Do not spray any liquid or caustic chemicals
directly on the screen! Use a clean and dry
microfiber lens cleaning cloth in order to
clean the touchscreen.
If necessary, use a lint-free cloth dampened
with a cleaning solution, such as isopropyl
alcohol or an isopropyl alcohol and water
solution ratio of 50:50. Be sure to follow the
solvent manufacturer's precautions and
directions.
UCONNECT 3/3 NAV WITH 5-INCH DISPLAY
Introduction To The Uconnect 3/3 NAV With
5-Inch Display System
There are a few quick ways for you to identify
your radio. For a more complete description,
please refer to the User Guide in your glove box
or visit DriveUconnect.com (US Residents) or
DriveUconnect.ca (Canadian Residents).
Uconnect 3/3 NAV features:
5-inch Touchscreen
Hands-free/Bluetooth®
SiriusXM® Satellite Radio — If Equipped
Navigation — If Equipped
Uconnect 3/3 NAV With 5-Inch Display NOTE:
If equipped, your Uconnect radio may have a CD
player.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
Do NOT attach any object to the touchscreen,
doing so can result in breaking the
touchscreen.
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MULTIMEDIA221
SMS Message Reader Activation/Deactivation
The SMS message automatic reading function
can be activated/deactivated by pressing the
corresponding button on the display, which is
shown after pressing the phone selection
button.
NOTE:
On some mobile phones, to make the SMS
voice reading function available, the SMS notifi -
cation option on the phone must be enabled,
this option is usually available on the phone, in
the Bluetooth® connections menu for a device
registered as Uconnect. After enabling this func -
tion on the mobile phone, it must be discon -
nected and reconnected with the system to
make it effective.
SMS Message Options
Preset SMS messages are stored in the system
and can be sent to answer a received message
or as a new message.Navigation Mode — If Equipped
Operating Navigation Mode — If Equipped
Planning A Route
Using the search bar provides a wide range of
ways to find places and then navigate to them.
You can search your destination in different
ways:
A specific address
A partial address
A type of place
A zip code
A city to navigate to a city center
A Point of Interest (POI) near your current
location
Latitude and longitude coordinates Using Search
Press the Search button in the Main menu
to start searching. The search screen will open,
displaying the keyboard and the following
buttons:
Search Function
1. Back Button : Press the Back button to
return to the previous screen.
2. Search Input Box : Enter your search term in
the search input box. As you type, matching
addresses and Points of Interests (POI) are
shown.
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MULTIMEDIA223
2. Select the city from the results shown in the
Addresses list.
Search Selection
NOTE:
The city name is shown to the right of the search
input box, and the city center POI is shown
before in the Points of Interest list.
3. Select the city center POI. Point Of Interest
NOTE:
The city center location is shown on the map.
4. Select Drive.
Begin Navigation A route is planned and then guidance to
your destination begins. As soon as you
start driving, the guidance view is shown au
-
tomatically.
Planning A Route — Searching For A POI
You can search for a POI type, such as a restau -
rant or tourist attraction. Alternatively, you can
search for a specific POI.
1. Use the keyboard to enter the name of the POI that you want to plan a route to.
NOTE:
When searching, the whole map is selected. If
you want to change how the search is done,
select the button to the right of the search box.
You can then change where the search is done,
for example, to be along the route or in a city.
2. Select a POI category, such as “Restaurant” or an individual POI. If you select a POI cate -
gory, only POIs from that category are
shown. You can then select an individual
POI. The location is shown on the map.
3. To see more information about the POI, select the POI on the map and then select
the pop-up menu button. Select More Infor -
mation on the pop-up menu.
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224MULTIMEDIA
4. To plan a route to this destination, select
the drive button.
Begin Navigation
For more information on navigating to a POI,
refer to “Points Of Interest” within this section.
Planning A Route — Searching By Entering Coor -
dinates
1. Select the type of search button to the right of the search box.
2. Select Latitude Longitude.
3. Type in your pair of coordinates. You can enter any of these coordinate types:
Decimal values
Degrees, minutes and seconds
GPS standard coordinates 4. Select a suggestion for your destination.
5. To plan a route to this destination, select
the drive button.
Planning A Route Using The Map
1. Move the map and zoom in until you can see the destination that you want to navi -
gate to.
2. When you have found your destination on the map, select it by pressing and holding
the screen for about one second.
Planning A Route Using The Map NOTE:
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select
the drive button.
Planning A Route Using My Places
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
3. Select the Place you want to navigate to, for example Home.
My Places
4. To plan a route to this Place, select the drive button.

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MULTIMEDIA227
Add Stop To Route
Press the button to add a stop to your route.
You can add a stop by selecting a point on the
map. In map view, zoom in on the map and
press and hold to select a location. Then, select
the pop-up menu button, and press “Add to
Current Route.”
You route will be recalculated to include your
stop.
Change Route Type
Press the button to change the type of route
used to plan your route. Your route will be recal -
culated using the new route type selected.
You can select the following types of routes:
Fastest Route
Shortest Route
Most Eco-Friendly Route
Avoid Interstate Highways
You can set the default route type in the
settings menu.
Reorder Stops Press the button to see the lists of stops for
your current route. You can change the order of
the stops on your route by pressing “Edit Stops”.
Use the Up and Down arrows to change the
order of your stops. Your route will be recalcu
-
lated with the stops in that changed order.
NOTE:
You can also delete stops from your route by
pressing the Edit Stops button and then press
the Delete button. The stop will be removed
from your route and your route will be recalcu -
lated.
Play Route Or Track Preview
Press button to watch a preview of your
planned route or track.
NOTE:
This feature is not available while driving.
Stop Route Preview
Press button to stop the preview of your
planned route.
Voice Command — If Equipped
About Voice command
Instead of pressing the touchscreen to control
your navigation system, you can use your voice
to control navigation.
For example, to switch to 2D view, you can say
“2D view.”
To view a list of available commands, press the
“Help” button in the Main menu and then press
“What can I say?”
Using Voice Control
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.
9

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228MULTIMEDIA
The following example shows how to use voice
control to plan a journey to your Home address:
1. Push the Voice Recognition button on the
steering wheel to turn on the microphone.
A screen will pop up with examples of
commands.
NOTE:
Press the Help button in the Main menu then
press “What can I say?” to see a full list of
commands.
2. When you hear a beep, say a command of your choice. For example, you can say “Navi -
gate home”.
NOTE:
For accurate results, speak normally without
trying to articulate words in an unnatural way. If
there is excessive road noise, for example, you
may need to speak directly into the microphone.
3. If the command is correct, say “Yes”. NOTE:
If the command is incorrect, say “No” and
repeat the command after you hear the prompt
and tone again. Your navigation system plans a
route from your current location to your destina-
tion. To stop your navigation system from
listening out for further commands, say
“Cancel”.
Guidance View
About Guidance View
The guidance view is used to guide you along
the route to your destination. As soon as you
start driving, your navigation system will imme
-
diately start guiding you to your destination with
spoken instructions and visual instructions on
the touchscreen. You can also see your current
location and details along your route, including
3D buildings in some cities. The guidance view
is normally in 3D. To show a 2D map with the
map moving in your direction of travel, change
the 2D and 3D default settings. Refer to
“Settings” within this section for more informa -
tion. NOTE:
When you have planned a route and the 3D
guidance view is shown, select the switch view
button to change to the map view and use the
interactive features.
Guidance View

1 — Switch View Button
Select the Switch View button to change
between the map view and the guidance view.
2 — Instruction Panel
Press this button to view the following informa -
tion:
The direction of your next turn
The distance to your next turn
Lane guidance at some intersections

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