RAM PROMASTER 2021 Owners Manual

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Call Controls
The touchscreen allows you to control the
following call features:

Uconnect 3/3 NAV With 5-inch Display

Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls Key Pad Number Entry

1. Press the Phone button.

2. Press the Dial/Keypad button on the
touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and
press “Dial/Call”.
Recent Calls
You may browse a list of the most recent of each
of the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
Calls without a reply
These can be accessed by pressing the Recent
Calls button on the phone main screen.

You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone,
the Uconnect Phone will interrupt the vehicle
audio system. Push the Uconnect Phone button
on the steering wheel, press the Answer button
on the touchscreen.

Uconnect 3/3 NAV With 5-inch Display

1 — Answer
2 — Mute/Unmute
3 — Transfer
4 — Ignore
1 — Answer Button
2 — Caller ID Box
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Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Uconnect Phone button on the steering wheel,
press the Answer button on the touchscreen, or
press the Caller ID box to place the current call
on hold and answer the incoming call.
NOTE:
Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is
in progress. Therefore, the user can only answer
an incoming call or ignore it.
Do Not Disturb
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while Do Not
Disturb is active. Do Not Disturb can automatically reply with a
text message, a call, or both when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly.”
Create a custom auto reply message up to
160 characters.
NOTE:
Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® Message
Access Profile (MAP). Place/Retrieve A Call From Hold
During an active call, press the Hold or Call On
Hold button on the Phone main screen.
Making A Second Call While Current Call Is In
Progress
You can place a call on hold by pressing the
Hold button on the Phone main screen, then
dial a number from the keypad, recent calls,
SMS Inbox or from the phonebooks.
Toggling Between Calls — If Equipped

Uconnect 3/3 NAV With 5-inch Display

If two calls are in progress (one active and one
on hold), press the Swap Calls button on the
Phone main screen. Only one call can be placed
on hold at a time.

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You can also push the Phone button to toggle
between the active and held phone call.
Join Calls
When two calls are in progress (one active and
one on hold), press the Join/Merge Calls Call
button the Phone main screen to combine all
calls into a conference call.
Call Termination
To end a call in progress, momentarily press the
End Call button on the touchscreen or the
Phone End button on the steering wheel. Only
the active call(s) will be terminated and if there
is a call on hold, it will become the new active
call.
Redial
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone. Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF.
NOTE:
The call will remain within the vehicle audio
system until the phone becomes out of range
for the Bluetooth® connection. It is recom
-
mended to press the Transfer button on the
touchscreen when leaving the vehicle.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.
Things You Should Know About Uconnect
Phone
Voice Command
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is
speaking during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Condition
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Even though the system is designed for many
languages and accents, the system may not
always work for some.
NOTE:
It is recommended that you do not store names
in your Favorites phonebook while the vehicle is
in motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may not
be supported. Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
by lowering the in-vehicle audio volume. Phone Voice Commands
Making and answering hands-free phone calls
is easy with Uconnect. When the Phonebook
button is illuminated on your touchscreen, your
system is ready. Check UconnectPhone.com for
mobile phone compatibility and pairing
instructions.
Push the Phone button and wait for the beep
to say a command. See some examples below:
“Call John Smith”
“Dial 123 456 7890”
“Redial” (call previous outgoing phone
number)
“Call back” (call previous incoming phone
number)
Did You Know: When providing a Voice
Command, push the Phone button and say
“ Call ”, then pronounce the name exactly as it
appears in your phone book. When a contact
has multiple phone numbers, you can say “Call
John Smith work”.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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Voice Text Reply — If Equipped
Uconnect can announce incoming text
messages. Push the VR button or Phone
button and say:

1. “
Listen
” to have the system read an
incoming text message. (Must have
compatible mobile phone paired to
Uconnect system.)

2. “ Reply ” after an incoming text message has
been read.
Listen to the Uconnect prompts. After the
beep, repeat one of the predefined messag -
es and follow the system prompts.
NOTE:
Only use the numbering listed in the provided
table. Otherwise, the system will not transpose
the message. Did You Know:
Your mobile phone must have
the full implementation of the Message Access
Profile (MAP) to take advantage of this feature.
For details about MAP, visit
UconnectPhone.com.
Apple® iPhone® iOS 6 or later supports reading
incoming text messages only. For further
information on how to enable this feature on
your Apple® iPhone®, refer to your iPhone’s®
“User Manual”.
Did You Know: Voice Text Reply is not
compatible with iPhone®, but if your vehicle is
equipped with Siri® Eyes Free, you can use your
voice to send a text message.
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone®
connected to your vehicle, Siri lets you use your
voice to send text messages, select media,
place phone calls and much more. Siri uses
your natural language to understand what you
mean and responds back to confirm your
requests. The system is designed to keep your
eyes on the road and your hands on the wheel
by letting Siri help you perform useful tasks.PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in
traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5 10, 15, 20,
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5

minutes.
I’m on my
way. Can’t talk
right now.
I’m lost. Thanks.
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To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep,
you can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
Bluetooth® Communication Link
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone
is recommended to remain in Bluetooth® ON
mode.
Power-Up
After switching the ignition key from OFF to
either the ON/RUN or ACC position, or after a
language change, you must wait at least
15 seconds prior to using the system
Úpage 274.NAVIGATION MODE — IF EQUIPPED
OPERATING NAVIGATION MODE — IF
E
QUIPPED
Planning A Route
Using the search bar provides a wide range of
ways to find places and then navigate to them.
You can search for your destination in different
ways:
A specific address
A partial address
A type of place
A zip code
A city to navigate to a city center
A Point of Interest (POI) near your current
location
Latitude and longitude coordinates Using Search
Press the Search button in the Main menu
to start searching. The search screen will open,
displaying the keyboard and the following
buttons:

Navigation Search

1 — Back Button
2 — Search Box
3 — Type Of Search
4 — View Button
5 — Show/Hide Keyboard Button
6 — List/Map Button
7 — Keyboard Layout Button
8 — 123?! Button

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Feature Description
Back ButtonPress the Back button to return to the previous screen.
Search Box Enter your search term in the search input box. As you type, matching addresses and Points of Interests
(POI) are shown.
Type Of Search Press this button to change the type of search to any of the following:
Whole Map: Select this option to search your current map with no limit to the search radius. Your
current location is the center of the search. The results are ranked by exact match.
Near Me: Select this option to search with your current GPS location as the search center. The results
are ranked by distance.
In Town or City: Select this option to use a town or city as the center of your search. Enter the town or
city name using the keyboard on the touchscreen. When you have selected the town or city from the
results list, you can search for an address or POI in that city.
Along Route: When a route has been planned, you can select this option to search along your route
for a specific type of location, such as a POI category. When prompted, enter the type of location and
then select it in the right-hand column to carry out the search.
Near Destination: When a route has been planned, you can select this option to use your destination
as the center of your search.
Latitude Longitude: Select this option to enter a pair of latitude and longitude coordinates.
NOTE:
By default, the current map is searched. Once you have used search, the last search type you selected
is used.
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View Button Press this button to return to the map view or guidance view.
Show/Hide Keyboard Button Press this button to show or hide the keyboard.
List/Map Button Select this button to switch between showing the results in a list or showing the results on the map.
Keyboard Layout Button Press this button to change your keyboard layout to another language.
123?! Button Press this button to use numbers and symbols on your keyboard. Select the =\< button to toggle
between the numbers and more symbols. Select the ABC button to go back to the general keyboard.
Feature
Description

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Planning A Route — Searching For A City Center
When planning a route to a city center, you can
search for a town, city, or postal code.

1. Enter the name of the city or town.

Searching For A City Center
2. Select the Points Of Interest tab.

Addresses List

3. Select the city center POI.

City Center POI
NOTE:
The city center location is shown on the map.
4. Select “Drive”.

Drive Button

As soon as you start driving, the guidance view
is shown automatically.
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Planning A Route — Searching For A POI
You can search for a POI type, such as a
restaurant or tourist attraction. Alternatively,
you can search for a specific POI Ú page 142.

1. Use the keyboard to enter the name of the POI.

NOTE:
When searching, the whole map is selected.
If you want to change how the search is done,
select the button to the right of the search box.
You can then change where the search is done.
For example, along the route or in a city.
2. Select a POI category, such as “Restaurant”. If you select a POI category,
only POIs from that category are shown. You
can then select an the desired POI. The
location is shown on the map. 3. To see more information about the POI,
select the POI on the map and then select
the Pop-up Menu button. Select More
Information on the pop-up menu.
4. To plan a route to this destination, select the Drive button.

Drive Button
Planning A Route — Searching By Entering
Coordinates

1. Press the Search Type button.

2. Select “Latitude Longitude”.
3. Type in the pair of coordinates:
Decimal values
Degrees, minutes and seconds
GPS standard coordinates
4. Select a suggestion for the destination.
5. To plan a route, select the Drive button.
Planning A Route Using The Map

1. Move the map and zoom in until you can see the desired destination.

2. Select the destination by pressing and holding the screen for about one second.
NOTE:
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select the Drive button.

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