warning RAM PROMASTER 2021 User Guide

GETTING TO KNOW YOUR VEHICLE13
NOTE:
Opening the driver's door when the key is in the
ignition and the ignition switch position is STOP
(OFF/LOCK) sounds a signal to remove the key.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the
vehicle doors and ignition for unauthorized
operation. When the Vehicle Security system is
activated, interior switches for door locks are
disabled. The system provides both audible and
visible signals. For the first three minutes, the
horn will sound, and the turn signal lights will
flash. For an additional 15 minutes, only the
turn signal lights will flash.
TO ARM THE SYSTEM
To arm the system, the Vehicle Security system
will set when you use the key fob to lock the
doors. If a door or the hood is not properly shut,
the system will not be armed.
TO DISARM THE SYSTEM
Use the key fob to unlock the door and disarm
the system.
The Vehicle Security system will also disarm if a
programmed Sentry Key is inserted into the
ignition switch. To exit the alarming mode,
push the key fob unlock button, or insert a
programmed Sentry Key into the ignition switch. The Vehicle Security system is designed to
protect your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the Vehicle Security
system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the Vehicle Security system.
REARMING OF THE SYSTEM
If the system has not been disabled, the Vehicle
Security system will rearm itself after the 15
additional minutes of turn lamps flashing. If the
condition which initiated the alarm is still
present, the system will ignore that condition
and monitor the remaining doors and ignition.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm/disarm
if you lock/unlock the doors using the manual
door lock.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren. A child could operate power windows,
other controls, or move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!

An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
the doors when leaving the vehicle unattended.

WARNING! (Continued)
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14GETTING TO KNOW YOUR VEHICLE
(Continued)
DOORS
POWER DOOR LOCKS
The central lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
LED ON: Doors locked. Push the right side of
the central lock/unlock button once again to
centrally unlock all doors. The LED will switch
off.
LED OFF: Doors unlocked. Push the left side
of the central lock/unlock button again to
centrally lock all doors. The doors will be
locked only if all the doors are properly
closed.
Once the doors have been locked with the key
fob, it will no longer be possible to unlock them
by pushing the central lock/unlock button.
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch
is located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.
Load Compartment Power Door Lock Switch
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of a collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK or the
manual transmission into FIRST gear or
REVERSE, apply the parking brake, turn the
vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
of the doors when leaving the vehicle
unattended.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE15
AUTO UNLOCK DOORS
This feature unlocks all front doors when one
front door is opened.
NOTE:
If the rear or side door is open, only the rear or
side door is unlocked.
AUTOMATIC DOOR LOCKS
When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
12 mph (20 km/h). The auto door lock feature
can be enabled or disabled through the
Uconnect system Úpage 89.
STEERING WHEEL
TELESCOPING STEERING COLUMN
This feature allows you to lengthen or shorten
the steering column. The telescoping control
handle is located below the steering wheel at
the end of the steering column.
Telescoping Control Handle

To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push
it inward as desired. To lock the steering column
in position, push the control handle down until
fully engaged.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
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16GETTING TO KNOW YOUR VEHICLE
MANUAL ADJUSTMENTS
The driver and passenger seats can be adjusted
forward/rearward and reclined. Front and rear
height and lumbar can also be adjusted (if
equipped).
Forward And Rearward Adjustment
The adjustment bar is at the front of the seat,
near the floor. Pull the bar upward to move the
seat forward or rearward. Release the bar once
the seat is in the desired position. Then, using
body pressure, move forward and rearward on
the seat to be sure that the seat adjusters have
latched.

Driver’s Seat

Height Adjustment
Without Swivel Seat
The height adjustment levers are located on the
center outboard side of the seat. Lift up on the
front lever to adjust the front of the seat, or lift
up on the rear lever to adjust the rear of the
seat.
To raise the front or rear of the seat, lift the
appropriate lever while none or minimal
weight is applied to the seat.
To lower the front or rear of the seat, lift the
appropriate lever while seated or applying
weight to the seat.
Height Adjustment Levers

WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
1 — Forward/Rearward Adjustment Bar
2 — Lumbar Knob
1 — Front Height Adjustment Lever
2 — Rear Height Adjustment Lever

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GETTING TO KNOW YOUR VEHICLE17
With Swivel Seat
The height adjustment knobs are located on the
center outboard side of the seat. Rotate the
front knob to adjust the front of the seat up or
down. Rotate the rear knob to adjust the rear of
the seat up or down.

Height Adjustment Knobs
Recliner Adjustment
Without Swivel Seat
The recliner knob is on the rear outboard side of
the seat. To recline the seatback, lean back,
rotate the knob rearward to position the
seatback as desired. To return the seatback to
its normal upright position, lean forward, rotate
the knob forward until the seatback is in the
upright position.
Recliner Knob

With Swivel Seat
The recliner lever is located at the lower front
outboard side of the seat. To recline the
seatback, lean forward slightly, pull the lever
outward, lean back to the desired position and
release the lever. To return the seatback to its normal upright position, lean forward and pull
the lever outward. Release the lever once the
seatback is in the upright position.

Recliner Lever

1 — Front Height Adjustment Knob
2 — Rear Height Adjustment Knob
WARNING!
Adjusting a seat while the vehicle is moving
is dangerous. The sudden movement of the
seat could cause you to lose control. The
seat belt might not be adjusted properly
and you could be injured. Adjust the seat
only while the vehicle is parked.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision, you could
slide under the seat belt and be seriously or
even fatally injured. Use the recliner only
when the vehicle is parked.
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18GETTING TO KNOW YOUR VEHICLE
Lumbar Support — If Equipped
This feature allows you to increase or decrease
the amount of lumbar support. The lumbar
control knob is located on the rear upper
outboard side of the driver's seatback. Rotate
the control forward to increase and rearward to
decrease the desired amount of lumbar
support.
Suspension Seat — If Equipped
The seat is equipped with a mechanical spring
system and hydraulic shock absorber to ensure
maximum comfort and safety. The system of
springs also effectively absorbs impact from
uneven road surfaces. Damper Weight Adjustment
Use the weight adjustment knob, located on the
inboard side of the seat, to set the required
setting based on body weight, with settings
between 88 lbs (40 kg) and 286 lbs (130 kg).

Weight Adjustment Knob

Swivel Seat — If Equipped

The swivel seat lever is located at the lower front
inboard side of the seat. The seat may be turned
through 180° toward the seat on the opposite
side and approximately 35° toward the door.
The seat may be locked in the driving position or
at the 180° position. To swivel the seat, pull the
swivel seat inboard lever outward, turn the seat
to the desired position and release the lever.
Swivel Seat Lever

If the vehicle is equipped with interlocking
swivel seats, the seats must be locked in the
facing forward position while driving. If the seats
are not in the correct position, a warning will
appear in the instrument cluster display.

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GETTING TO KNOW YOUR VEHICLE19

If the driver or the passenger seats are not locked
in the facing forward position before the first
vehicle movement, shifting out of park is not
allowed until the seats are both locked in the
facing forward position. When the seats are not in
the right position and the first vehicle movement
after ignition START is attempted, a chime and a
message will appear in the instrument cluster
display. Rotate and lock the swivel seats in the
correct position before trying again.

If the driver or the passenger seats are not
locked in the facing forward position during
movement of the vehicle, a message will appear
in the instrument cluster display and an
intermittent chime will sound until key-off or
until the swivel seats are locked in the facing
forward position. Stop and move the swivel
seats in the correct position before proceeding.
If a fault is present in the system and it is not
possible to check the correct position of the
swivel seats, a message and the generic
warning light appears in the instrument cluster
display to inform about the failure. In these
conditions, check the status of the swivel seats
and do not drive the vehicle until the swivel
seats are locked in the facing forward position.HEATED SEATS — IF EQUIPPED
On some models, the front driver and
passenger seats may be equipped with heaters
in both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.

Heated Seat Switch

Push the switch once to turn on the heated
seats. Push the switch a second time to shut the
heating elements off. NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
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20GETTING TO KNOW YOUR VEHICLE
(Continued)
FOLD DOWN TRAY — IF EQUIPPED
If your vehicle is equipped with a bench seat,
the seat is equipped with a fold-down tray that
can be used as a document support surface. To
use the fold-down tray, grab the pull tab and
lower the tray.
Lowering The Fold-Down Tray

The fold-down tray is equipped with two cup
holders and a support surface with a paper
holder clip.
Closing The Fold-Down Tray

ADJUSTABLE ARMRESTS — IF EQUIPPED
The seat adjustable armrest can be raised and
adjusted for height. Underneath the front of the
armrest is the adjuster wheel which will adjust
the height of the armrest up or down.

Adjuster Wheel Location
Turn the adjuster wheel to the right or left to
adjust the height of the armrest up or down.

Adjuster Wheel

HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
WARNING!

All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s seat
until the head restraints are placed in their
proper positions in order to minimize the risk
of neck injury in the event of a crash.

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GETTING TO KNOW YOUR VEHICLE21
Front Head Restraint Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button located on the
base of the head restraint and push downward
on the head restraint.

Adjustment Buttons
NOTE:

Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain
additional clearance to the back of the head.

Front Head Restraint Removal
To remove the head restraint, raise it up as far
as it can go. Then, push the adjustment button
and the release button at the base of each post
while pulling the head restraint up. To reinstall
the head restraint, put the head restraint posts
into the holes. Then, adjust it to the appropriate
height.
NOTE:

Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain addi
-
tional clearance to the back of the head.

Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.
1 — Release Button
2 — Adjustment Button
WARNING! (Continued)WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
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24GETTING TO KNOW YOUR VEHICLE

If it becomes difficult to see clearly in the display,
the camera may need to be cleaned. If snow, ice,
mud, or any foreign substance builds up on the
camera lens, clean the lens, rinse with water,
and dry with a soft cloth. Do not cover the lens.

Camera Location

OUTSIDE MIRRORS
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be
folded forward or rearward to avoid damage.
The hinges have three detent positions:
Full forward position
Full rearward position
Normal position
POWER MIRRORS — IF EQUIPPED
The power mirror controls are located on the
driver’s side door trim panel.
Power Mirror Controls

To adjust a mirror, turn the control knob toward
the left upper, left lower, right upper or right
lower mirror positions indicated by one of the
four arrows on the switch. Tilt the control knob
in the direction you want the mirror to move.
When you are finished adjusting the mirror, turn
the control to the center position “O” to prevent
accidentally moving a mirror.
NOTE:
If your vehicle is equipped with a power blind
spot mirror, you can adjust them when the
control knob is positioned to the lower arrows.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.

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