RAM PROMASTER 2023 Owners Manual

SAFETY179
Front Air Bags

This vehicle has front air bags and lap/shoulder belts
for both the driver and front passenger. The front air
bags are a supplement to the seat belt restraint
systems. The driver front air bag is mounted in the
center of the steering wheel. The passenger front air
bag is mounted in the instrument panel, above the
glove compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag Locations

Driver And Passenger Front Air Bag
Features
The driver and passenger front air bag system
is designed to inflate based on the severity and
type of collision as determined by the Occupant
Restraint Controller (ORC), which may receive
information from the front impact sensors
(if equipped) or other system components.
1 — Driver Front Air Bag
2 — Passenger Front Air Bag
WARNING!
Being too close to the steering wheel or instru
-
ment panel during front air bag deployment
could cause serious injury, including death.
Air bags need room to inflate. Sit back,
comfortably extending your arms to reach the
steering wheel or instrument panel.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
No objects should be placed over or near the
air bag on the instrument panel or steering
wheel because any such objects could cause
harm if the vehicle is in a collision severe
enough to cause the air bag to inflate.
Do not put anything on or around the air bag
covers or attempt to open them manually.
You may damage the air bags and you could
be injured because the air bags may no longer
be functional. The protective covers for the air
bag cushions are designed to open only when
the air bags are inflating.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts even
though you have air bags.6

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180SAFETY
Front Air Bag Operation

Front Air Bags are designed to provide additional
protection by supplementing the seat belts. Front air
bags are not expected to reduce the risk of injury in
rear, side, or rollover collisions. The front air bags
will not deploy in all frontal collisions, including some
that may produce substantial vehicle damage — for
example, some pole collisions, truck underrides, and
angle offset collisions.

On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and damage
by themselves are not good indicators of whether
or not an air bag should have deployed.
Seat belts are necessary for your protection in all
collisions, and also are needed to help keep you in
position, away from an inflating air bag.

When the Occupant Restraint Controller (ORC) detects
a collision requiring the front air bags, it signals the
inflator units. A large quantity of non-toxic gas is
generated to inflate the front air bags.
The steering wheel hub trim cover and the upper
passenger side of the instrument panel separate
and fold out of the way as the air bags inflate to
their full size. The front air bags fully inflate in less
time than it takes to blink your eyes. The front air
bags then quickly deflate while helping to restrain
the driver and front passenger.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat seam
into the space between the occupant and the door.
The SAB moves at a very high speed and with such
a high force that it could injure occupants if they
are not seated properly, or if items are positioned
in the area where the SAB inflates. Children are at
an even greater risk of injury from a deploying
air bag.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.

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SAFETY181
Supplemental Side Air Bag Inflatable
Curtains (SABICs)
This vehicle is equipped with Supplemental Side
Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled
“SRS AIRBAG” or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location

SABICs may help reduce the risk of head and other
injuries to front and rear seat outboard occupants
in certain side impacts, in addition to the injury
reduction potential provided by the seat belts and
body structure. The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers the
window. The SABICs inflate with enough force to
injure occupants if they are not belted and seated
properly, or if items are positioned in the area
where the SABICs inflate. Children are at an even
greater risk of injury from a deploying air bag.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain side impact events.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the severity
and type of collision. The side impact sensors aid
the ORC in determining the appropriate response
to impact events. The system is calibrated to
deploy the Side Air Bags on the impact side of the
vehicle during impacts that require Side Air Bag
occupant protection. In side impacts, the Side Air
Bags deploy independently; a left side impact
deploys the left Side Air Bags only and a right-side
impact deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of whether
or not Side Air Bags should have deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not impact
the area of the passenger compartment. The Side
Air Bags may deploy during angled or offset frontal
collisions where the front air bags deploy.
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less time
than it takes to blink your eyes.
WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim covering
above the side windows where the SABIC and
its deployment path are located should
remain free from any obstructions.
In order for the SABICs to work as intended, do
not install any accessory items in your vehicle
which could alter the roof. Do not add an after
-
market sunroof to your vehicle. Do not add
roof racks that require permanent attach -
ments (bolts or screws) for installation on the
vehicle roof. Do not drill into the roof of the
vehicle for any reason.
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182SAFETY
NOTE:Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment. Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the severity
and type of collision. Vehicle damage by itself is not
a good indicator of whether or not Side Air Bags
and seat belt pretensioners should have deployed.
The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experiences a
rollover or near rollover event, and deployment is
appropriate, the rollover sensing system will deploy
the side air bags and seat belt pretensioners on
both sides of the vehicle.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain rollover or side impact
events.
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can
be seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or area
where the side air bags inflate, even if they are
in an infant or child restraint.
Seat belts (and child restraints where appro
-
priate) are necessary for your protection in all
collisions. They also help keep you in position,
away from an inflating Side Air Bag. To get the
best protection from the Side Air Bags, occu -
pants must wear their seat belts properly and
sit upright with their backs against the seats.
Children must be properly restrained in a child
restraint or booster seat that is appropriate for
the size of the child.
WARNING!
Side Air Bags need room to inflate. Do not lean
against the door or window. Sit upright in the
center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could lead
to more severe injuries in a collision. The Side
Air Bags work with your seat belt to restrain
you properly. In some collisions, Side Air Bags
won’t deploy at all. Always wear your seat belt
even though you have Side Air Bags.

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SAFETY183
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring
associated with electrical Air Bag System Compo -
nents listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:

The air bag material may sometimes cause abra
-
sions and/or skin reddening to the occupants as
the air bags deploy and unfold. The abrasions are
similar to friction rope burns or those you might get
sliding along a carpet or gymnasium floor. They are
not caused by contact with chemicals. They are not
permanent and normally heal quickly. However, if
you haven’t healed significantly within a few days,
or if you have any blistering, see your doctor
immediately.

As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:

Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.

After any collision, the vehicle should be taken
to an authorized dealer immediately.
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off switch.
In the event of an accident, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Fuel Cut Off Switch may perform the following
functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is pressed.
The hazard lights can be deactivated by
pressing the hazard light button.
WARNING!

Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the air
bags, seat belt pretensioners, and the seat belt
retractor assemblies replaced by an authorized
dealer immediately. Also, have the Occupant
Restraint Controller System serviced as well.

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184SAFETY
Turn on the interior lights, which remain on as
long as the battery has power.
Unlock the power door locks.
NOTE:After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the Fuel Cut Off Switch by following
the procedure described below. If you have any
doubt, contact an authorized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath the
front passenger side instrument panel.
Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see leaks
from the fuel system, do not reset the Fuel Cut
Off Switch to avoid the risk of fire. Before
resetting the Fuel Cut Off Switch, carefully check
for fuel leaks or damage to the vehicle electrical
devices (e.g. headlights).
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.

Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.

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SAFETY185
Event Data Recorder (EDR)

This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in
certain crash or near crash-like situations, such as an
air bag deployment or hitting a road obstacle, data that
will assist in understanding how a vehicle’s systems
performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR in
this vehicle is designed to record such data as:
How various systems in your vehicle were operating;

Whether or not the driver and passenger safety
belts were buckled/fastened;
How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
How fast the vehicle was traveling.

These data can help provide a better understanding of
the circumstances in which crashes and injuries occur.

NOTE:EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving condi -
tions and no personal data (e.g., name, gender,
age, and crash location) are recorded. However,
other parties, such as law enforcement, could
combine the EDR data with the type of personally
identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.

CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up at
all times, including babies and children. Every
state in the United States, and every Canadian
province, requires that small children ride in
proper restraint systems. This is the law, and you
can be prosecuted for ignoring it.
Children 12 years or younger should ride properly
buckled up in a rear seat, if available. According to
crash statistics, children are safer when properly
restrained in the rear seats rather than in the front.
There are different sizes and types of restraints for
children from newborn size to the child almost
large enough for an adult safety belt. Always check
the child seat Owner’s Manual to make sure you
have the correct seat for your child. Carefully read
and follow all the instructions and warnings in the
child restraint Owner’s Manual and on all the
labels attached to the child restraint.
Before buying any restraint system, make sure that
it has a label certifying that it meets all applicable
Safety Standards. You should also make sure that
you can install it in the vehicle where you will use it.
NOTE:
For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or
call: 1–888–327–4236
Canadian residents should refer to Transport
Canada’s website for additional information:
http://www.tc.gc.ca/en/services/road/
child-car-seat-safety.htmlWARNING!
In a collision, an unrestrained child can become
a projectile inside the vehicle. The force required
to hold even an infant on your lap could become
so great that you could not hold the child, no
matter how strong you are. The child and others
could be badly injured or killed. Any child riding
in your vehicle should be in a proper restraint for
the child’s size.
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186SAFETY
(Continued)
Summary Of Recommendations For Restraining Children In Vehicles
Infant And Child Restraints
Safety experts recommend that children ride
rear-facing in the vehicle until they are two years
old or until they reach either the height or weight
limit of their rear-facing child restraint. Two types of
child restraints can be used rear-facing: infant
carriers and convertible child seats.
The infant carrier is only used rear-facing in the
vehicle. It is recommended for children from birth
until they reach the weight or height limit of the
infant carrier. Convertible child seats can be used
either rear-facing or forward-facing in the vehicle.
Convertible child seats often have a higher weight limit in the rear-facing direction than infant carriers
do, so they can be used rear-facing by children who
have outgrown their infant carrier but are still less
than at least two years old. Children should remain
rear-facing until they reach the highest weight or
height allowed by their convertible child seat.
Child Size, Height, Weight Or Age
Recommended Type Of Child Restraint
Infants and ToddlersChildren who are two years old or younger and who
have not reached the height or weight limits of their child restraint Either an Infant Carrier or a Convertible Child Restraint,
facing rearward in a rear seat of the vehicle
Small Children Children who are at least two years old or who have
outgrown the height or weight limit of their rear-facing child restraint Forward-Facing Child Restraint with a five-point
Harness, facing forward in a rear seat of the vehicle
Larger Children Children who have outgrown their forward-facing child
restraint, but are too small to properly fit the vehicle’s seat belt Belt Positioning Booster Seat and the vehicle seat belt,
seated in a rear seat of the vehicle
Children Too Large for Child Restraints Children 12 years old or younger, who have outgrown
the height or weight limit of their booster seat Vehicle Seat Belt, seated in a rear seat of the vehicle

WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!

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SAFETY187
(Continued)
Older Children And Child Restraints
Children who are two years old or who have
outgrown their rear-facing convertible child
seat can ride forward-facing in the vehicle.
Forward-facing child seats and convertible child
seats used in the forward-facing direction are for
children who are over two years old or who have
outgrown the rear-facing weight or height limit of
their rear-facing convertible child seat. Children
should remain in a forward-facing child seat with a
harness for as long as possible, up to the highest
weight or height allowed by the child seat.

All children whose weight or height is above the
forward-facing limit for the child seat should use a
belt-positioning booster seat until the vehicle’s seat
belts fit properly. If the child cannot sit with knees bent
over the vehicle’s seat cushion while the child’s back is
against the seatback, they should use a belt-positioning
booster seat. The child and belt-positioning booster
seat are held in the vehicle by the seat belt.

Children Too Large For Booster Seats
Children who are large enough to wear the
shoulder belt comfortably, and whose legs are long
enough to bend over the front of the seat when
their back is against the seatback, should use the
seat belt in a rear seat. Use this simple 5-step test
to decide whether the child can use the vehicle’s
seat belt alone:

1. Can the child sit all the way back against the back of the vehicle seat?

2. Do the child’s knees bend comfortably over the front of the vehicle seat while the child is
still sitting all the way back? 3. Does the shoulder belt cross the child’s
shoulder between the neck and arm?
4. Is the lap part of the belt as low as possible, touching the child’s thighs and not the
stomach?
5. Can the child stay seated like this for the whole trip?
If the answer to any of these questions was “no,”
then the child still needs to use a booster seat in
this vehicle. If the child is using the lap/shoulder
belt, check seat belt fit periodically and make sure
the seat belt buckle is latched. A child’s squirming
or slouching can move the belt out of position.
If the shoulder belt contacts the face or neck, move
the child closer to the center of the vehicle, or use
a booster seat to position the seat belt on the child
correctly.
WARNING!
Improper installation can lead to failure of an
infant or child restraint. It could come loose in
a collision. The child could be badly injured or
killed. Follow the child restraint manufac -
turer’s directions exactly when installing an
infant or child restraint.
After a child restraint is installed in the
vehicle, do not move the vehicle seat forward
or rearward because it can loosen the child
restraint attachments. Remove the child
restraint before adjusting the vehicle seat
position. When the vehicle seat has been
adjusted, reinstall the child restraint.

When your child restraint is not in use, secure it in
the vehicle with the seat belt or LATCH anchor-
ages, or remove it from the vehicle. Do not leave it
loose in the vehicle. In a sudden stop or accident,
it could strike the occupants or seatbacks and
cause serious personal injury.

WARNING!
WARNING!
Never allow a child to put the shoulder belt
under an arm or behind their back. In a crash,
the shoulder belt will not protect a child properly,
which may result in serious injury or death.
A child must always wear both the lap and
shoulder portions of the seat belt correctly.
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188SAFETY
Installing Child Restraints In Commercial
Vehicles

This commercial vehicle is not designed for use as a
family vehicle and is not intended for carrying children
in the front passenger seat(s). Never install rear-facing
child restraints in this vehicle. Although the seat belt
can be locked to secure a child restraint, there are no
tether anchorages to complete the proper installation
of a forward-facing child restraint. If you must carry a
child in a forward-facing child restraint, the passenger
seat should be moved to the full rearward position and
the child must be in a proper restraint system based on
its age, size and weight. Follow the instructions below
to secure the child restraint using the seat belt.

Installing Child Restraints Using The
Vehicle Seat Belt
Child restraint systems are designed to be secured
in vehicle seats by lap belts or the lap belt portion
of a lap/shoulder belt.

The seat belts in the passenger seating positions
are equipped with a Switchable Automatic Locking
Retractor (ALR). This seat belt is designed to keep the
lap portion of the seat belt tight around the child
restraint so that it is not necessary to use a locking clip.
The ALR retractor can be “switched” into a locked mode
by pulling all of the webbing out of the retractor and
then letting the webbing retract back into the retractor.
If it is locked, the ALR will make a clicking noise while
the webbing is pulled back into the retractor. See the
“Automatic Locking Mode” description in “Switchable
Automatic Locking Retractors (ALR)”
Ú
page 176 for
additional information on ALR.
Front Bucket Seat Automatic Locking Retractor (ALR)
Location
Front Bench Seat Automatic Locking Retractor (ALR) Locations

WARNING!
Rear-facing infant restraints must never be
secured in the passenger seat of a vehicle with a
passenger air bag. In a collision, a passenger air
bag may deploy causing severe injury or death to
infants riding in rear-facing infant restraints.
WARNING!
Improper installation or failure to properly
secure a child restraint can lead to failure of
the restraint. The child could be badly injured
or killed.
Follow the child restraint manufacturer’s
directions exactly when installing an infant or
child restraint.ALR — Switchable Automatic Locking Retractor
ALR — Switchable Automatic Locking Retractor

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