RENAULT SCENIC 2008 J84 / 2.G LPN Radio Repair Manual

86A-61
MR-372-J84-86A050$885.mif
V3
RADIO
Fault finding - Customer complaints
LPN RADIO
Vdiag No: C4
86A
*LPN: Low Price NavigationFRONT PANEL BUTTON FAULT ALP 12
NO NAVIGATION VOICE MESSAGES ALP 13
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE
SPEEDALP 14
NO TRAFFIC INFORMATION MESSAGE ON THE SCREEN ALP 15
THE SCREEN DISPLAY STAYS FROZEN ALP 16
THE SCREEN DISPLAYS "CONNECT A DIAGNOSTIC TOOL" ALP 17
IMPOSSIBLE TO USE TELEPHONE WITH BLUETOOTH ALP 18
THE PERSON I AM CALLING USING THE COMMUNICATION
SYSTEM CANNOT HEAR ME WELL OR CANNOT HEAR ME
AT ALL (IN BLUETOOTH MODE) ALP 19
THE TELEPHONE CONVERSATION VOLUME LEVEL IS LOW ALP 20
DISTANCES ARE NOT SHOWN IN THE CORRECT UNITS ALP 21
NO LPN* RADIO NAVIGATION BACKLIGHTING ALP 22

86A-62
MR-372-J84-86A050$944.mif
V3
86A
RADIO
Fault finding - Fault Finding Chart
*LPN: Low Price Navigation
ALP 1 No dialogue with the LPN* computer
NOTESStart the engine.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Important: After activating the system, the delay before establishing dialogue can last
20 seconds.
Try the diagnostic tool on another vehicle.
Is dialogue possible with a computer?
YES NO
On the defective vehicle.
Check the voltage of the battery.
Check the condition and connection of the battery
connections.
Check the condition of the fuses.
Check:
–the connection between the diagnostic tool and
the diagnostic sensor (wiring in good condition),
–the connection between the diagnostic sensor
and the diagnostic socket (wiring in good
condition).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP1
MR-372-J84-86A050$944.mif
LPN RADIO
Vdiag No.: C4

86A-63
MR-372-J84-86A050$944.mif
V3
RADIO
Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 1
CONTINUED 1
Check component 225 on the vehicle:
–Check for + 12 V battery feed on the following connection:
●connection code BP32 (Scénic II ph2),
●connection code BCP4 (Espace IV ph2),
●connection code BP10 (Trafic II ph2),
●connection code BP32 (Kangoo 2).
–Check for + 12 V after ignition feed on the following connection:
●connection code AP43 (Scénic II ph2),
●connection code AP10 (Espace IV ph2),
●connection code AP26 (Trafic II ph2),
●connection code AP43 (Kangoo 2).
–Check for an earth on the following connections:
●connection code NC and MB (Espace IV ph2),
●connection code MAM and NAM (Scénic II ph2),
●connection code NJ and MJ (Trafic II ph2),
●connection code MN and NAM (Kangoo 2).
Check for + 12 V battery feed on the following connections of the connector for component 1714:
●connection code BCP4 (Kangoo 2),
●connection code BCP4 (Trafic II ph2),
●connection code BP3A (Espace IV ph2),
●connection code BCP3 (Scénic II ph2).
Also check for an earth on the following connections of the connector for component 1714:
●connection code MAN (Kangoo 2),
●connection code MAN (Trafic II ph2 and Scénic II ph2),
●connection code NC (Espace IV ph2).
Check the black 8-track connector of component 261 for + 12 V battery feed on the following connection:
●connection code BC26 (Kangoo 2),
●connection code BP26 (Trafic II ph2),
●connection code BCP4 (Espace IV ph2),
●connection code BCP3 (Scénic II ph2).
Check the black 8-track connector of component 261 for an earth on the following connection:
●connection code MT (Kangoo 2),
●connection code MT (Trafic II ph2 and Scénic II ph2),
●connection code MV (Espace IV ph2).
AFTER REPAIRCarry out a complete check with the diagnostic tool.

86A-64
MR-372-J84-86A050$944.mif
V3
RADIO
Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 1
CONTINUED 2
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34HY,
●connection code 34HU,
between components 261 and 1714.
●connection code 107W,
●connection code 107X,
between components 261, 1714 and 225.
AFTER REPAIRCarry out a complete check with the diagnostic tool.

86A-65
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 1
CONTINUED 3
Are these tests correct?
YES NO
If the fault has not been solved, contact Techline.
If the connection or connections are faulty and there
is a repair procedure (see Technical Note 6015A,
Electrical wiring repair, Wiring: Precautions for
repair), repair the wiring, otherwise replace it.
AFTER REPAIRCarry out a complete check with the diagnostic tool.

86A-66
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 2 The screen stays black
NOTESOnly consult this ALP after a complete check with the diagnostic tool.
Check that the fault is still present after pressing the On/Off button of component 261,
with the engine running.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Check that the computer is correctly configured (see
Configurations and programming).
Has the fault disappeared?
NO
When the ignition is switched on, is the +
accessories feed present on connection 34HU of
the 24-track connector of component 261?
YES
With the engine running, check for + 12 V on
connection 34HU and an earth on connection MAN
(Kangoo 2), MAN (Trafic II ph2 and Scénic II ph2)
or NC (Espace IV ph2) on the connector of
component 1127.
Check the insulation, continuity and the absence
of interference resistance on the following
connections:
–Connection code TB30,
–Connection code 34GZ,
–Connection code 34HA,
between components 261 and 1127.
Are these tests correct? NO
YES
YESEnd of fault finding.
NOIf the connection is faulty and there is a repair
procedure (see Technical Note 6015A,
Electrical wiring repair, Wiring:
Precautions for repair), repair the wiring,
otherwise replace it.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP2

86A-67
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 2
CONTINUED
Cut the + accessories feed (for at least 1 minute)
then reactivate it.
Is the fault still present?
YES
Contact the Techline
NOEnd of fault finding.
In the event of an intermittent fault, contact
the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.

86A-68
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 3 Poor guidance/Poor positioning/GPS fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Place the vehicle in an open area for 10 minutes with the system switched on.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Check the conformity of PR008 Number of
satellites received.
correct
Carry out a road test and check parameter PR010
Vehicle speed (see conformity check).
Has the fault disappeared?
NO
Check the conformity of parameter PR009 Angular
position (see Conformity check).
Has the fault disappeared?
NO
Carry out a road test to try to reproduce the fault
described by the customer.
Has the fault been reproduced?
NO
Possible customer misunderstanding regarding system performance (eg.: position accuracy) or operation
(eg.: use of cartographic map CD-ROM).
Refer to the Driver's Handbook.
No
correctRefer to the interpretation of PR008 Number
of satellites received.
YESEnd of fault finding.
YESEnd of fault finding.
YESContact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP3

86A-69
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 4 Poor radio reception
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
Check the condition and connection of the connectors for component 261 and component 886 (Kangoo 2,
Espace IV ph2 and Scénic II ph2) or 1874 (Trafic II ph2).
Using the universal bornier, check the insulation, continuity and the absence of interference resistance on
the following connections:
–Connection code TB13.
–Connection code 34AN.
Between components 261 and 886 or 1874.
Also check the supply of component 886 or 1874 on connection 34AM (12 V ± 1 V).
Are the connections defective?
YES
If the connection or connections are faulty and there
is a repair procedure (see Technical Note 6015A,
Electrical wiring repair, Wiring: Precautions for
repair), repair the wiring. Otherwise replace the
wiring.
Has the fault disappeared?
YES
End of fault finding.
NO
Contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP4

86A-70
MR-372-J84-86A050$944.mif
V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 5 CD read fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Is the fault related to CD reading by the radio/
navigation computer or by the 6-CD changer?
By the radio/navigation
computer
Is the CD an MP3 CD?
YES
Try with another MP3 CD.
Has the fault disappeared?
YES
The defective CD is in poor condition or is not
compatible (only MP3 format is compatible).
By the 6 CD changer
NO
NOContact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP5
B