phone TOYOTA COROLLA HYBRID 2021 Owners Manual (in English)

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COROLLA HV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
COROLLA HV_U
1
2
3
4
5
6
7
8
9
10
4-3. Operating the lights and wip- ers
Headlight switch ................. 173
Automatic High Beam ........ 175
Windshield wipers and washer ......................................... 178
4-4. Refueling Opening the fuel tank cap .. 180
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.0 .... 183
PCS (Pre-Collision System) ......................................... 189
LTA (Lane Tracing Assist)... 197
Dynamic radar cruise control with full-speed range ........ 207
RSA (Road Sign Assist) ..... 218
BSM (Blind Spot Monitor)... 221
RCTA (Rear Cross Traffic Alert) function ............................ 226
Rear view monitor system .. 231
Driving mode select switch ......................................... 239
Driving assist systems........ 240
4-6. Driving tips Hybrid vehicle driving tips .. 245
Winter driving tips............... 247
5-1. Basic function Buttons overview ................ 253
Menu screen ...................... 255
Status icon ......................... 256
“Setup” screen ................... 258
5-2. Basic information before oper- ation
Initial screen ....................... 259
Touch screen ...................... 260
Home screen ...................... 262Entering letters and num-
bers/list screen operation......................................... 263
Screen adjustment ............. 266
Linking multi-information display and the system ................ 267
5-3. Connectivity settings Registering/Connecting a Blue-
tooth
® device ................... 268
Setting Bluetooth
® details .. 272
Wi-Fi
® Hotspot ................... 280
Apple CarPlay/ Android Auto .................... 284
5-4. Other settings General settings ................. 291
Voice settings ..................... 295
Vehicle settings .................. 296
5-5. Using the audio/visual system Quick reference.................. 298
Some basics ...................... 299
5-6. Radio operation
AM radio/FM radio/SiriusXM
®
Satellite Radio(SXM) ....... 303
Internet radio ...................... 308
5-7. Media operation USB memory...................... 309
iPod/iPhone (Apple CarPlay) ......................................... 311
Android Auto ...................... 314
Bluetooth
® audio ................ 315
5-8. Audio/visual remote controls Steering switches ............... 319
5-9. Audio settings Setup.................................. 321
5-10. Tips for operating the audio/visual system
Operating information ........ 322
5-11. Voice command system oper- ation
Voice command system ..... 334
5Audio

4TABLE OF CONTENTS
COROLLA HV_U
Command list .....................337
5-12. Mobile Assistant operation Mobile Assistant ................. 341
5-13. Phone operation (Hands-free system for cellular phones)
Quick reference .................. 343
Some basics ...................... 344
Placing a call using the Blue-
tooth
® hands-free system 348
Receiving a call using the Blue-
tooth
® hands-free system 351
Talking on the Bluetooth
®
hands-free system ........... 352
Bluetooth
® phone message
function ............................ 354
5-14. Phone settings Setup .................................. 358
5-15. What to do if... (Bluetooth
®)
Troubleshooting ................. 368
5-16. Connected Services Overview Functional overview ........... 372
Type A: Function achieved by using a smart phone or DCM......................................... 373
Type B: Function achieved by using DCM and the system
......................................... 376
Type C: Function achieved by using DCM ....................... 377
Type D: Function achieved by using DCM and a smartphone
......................................... 377
5-17. Connected Services Opera- tion
Toyota apps ........................ 379
5-18. Toyota apps settings Setup .................................. 3836-1. Using the air conditioning
system and defogger
Automatic air conditioning sys-tem ................................... 386
Heated steering wheel/seat heaters ............................. 393
6-2. Using the interior lights Interior lights list ................. 395
6-3. Using the storage features List of storage features ...... 397
Trunk features .................... 400
6-4. Other interior features Other interior features ........ 401
Garage door opener........... 411
7-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 420
Cleaning and protecting the vehicle interior.................. 422
7-2. Maintenance Maintenance requirements......................................... 425
General maintenance......... 426
Emission inspection and mainte- nance (I/M) programs ...... 429
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 430
Hood .................................. 432
Positioning a floor jack ....... 433
Engine compartment .......... 434
Tires ................................... 441
Tire inflation pressure......... 450
Wheels ............................... 452
Air conditioning filter........... 454
6Interior features
7Maintenance and care

9
COROLLA HV_Urecorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply, See
www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
Scrapping of your Toyota
Perchlorate Material
WA R N I N G
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which c ould lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attentio n to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.

18Pictorial index
COROLLA HV_U
Meter control switches .. .................................................... P.103
Vehicle-to-vehicle distance switch ................................... P.213
Cruise control switches
Dynamic radar cruise control with full-speed range ............. P. 2 0 7
Audio remote control switches
*....................................... P.319
LTA (Lane Tracing Assist) switch ............................... ...... P.197
Phone switch
*............................................................... ...... P.346
Talk switch
*............................................................... .......... P.334
*: Vehicles with Audio Plus, refer to “NAVIGATION AND MULTIMEDIA SYS-
TEM OWNER’S MANUAL”.

731-3. Emergency assistance
COROLLA HV_U
1
For safety and security
1-3.Emergency assistance
*: If equipped
Microphone
LED light indicators
“SOS” button
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States, Toy-
otapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components

771-3. Emergency assistance
COROLLA HV_U
1
For safety and security
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
• The United States
1-800-331-4331
• Canada
1-888-869-6828
•Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification, Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section
255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages.
The Safety Connect system will
offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
 Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
Safety Connect LED light
Indicators

791-3. Emergency assistance
COROLLA HV_U
1
For safety and security
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect

1163-1. Key information
COROLLA HV_U
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.125)
• Operating the wireless remote control function ( P. 1 1 7 )
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a
message will be s hown on the
multi-information display when the
hybrid system is stopped.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.127)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary. ( P.459)
• The smart key system or the wire-
less remote contro l does not oper-
ate.
• The detection area becomes
smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
●If the electronic key is near the
vehicle for longer than necessary,
even if the smart key system is not
operated, the key battery may
become depleted faster than nor-
mal.
■Replacing the battery
 P.459
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is shown on the
multi-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
Keys
The keys

1273-2. Opening, closing and locking the doors
COROLLA HV_U
3
Before driving
been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors cann ot be unlocked
from any door except the driver’s
door. In this case, hold the driver’s
door handle, or use the wireless
remote control or mechanical key
to unlock the doors.
■Electronic key battery-saving
function
When battery-savi ng mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station , radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone, cordless phone or other wireless communication
device
●When the electronic key is in con-
tact with, or is c
overed by the fol-
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi-
num foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wirel ess keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
(  P. 5 1 1 )
If the hybrid system cannot be
started using the smart key system,