TOYOTA HIGHLANDER 2020 Accessories, Audio & Navigation (in English)

612-3. Apple CarPlay/Android Auto
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2
Basic function
●8-inch display model:
Use of the Apple CarPlay logo
means that a vehicle user interface
meets Apple performance stan-
dards. Apple is not responsible for
the operation of this vehicle or its
compliance with safety and regula-
tory standards. Please note that the
use of this produc t with iPhone or
iPod may affect wireless perfor-
mance.
●12.3-inch display model:
Use of the Apple CarPlay logo
means that a vehicle user interface
meets Apple performance stan-
dards. Apple is not responsible for
the operation of this vehicle or its
compliance with safety and regula-
tory standards. Please note that the
use of this prod uct with iPhone,
iPod, or iPad may affect wireless
performance.
●Apple CarPlay is a trademark of
Apple Inc.
●Android and Android Auto are
trademarks of Google LLC.
WA R N I N G
●Do not connect smartphone or
operate the cont rols while driv-
ing.
NOTICE
●Do not leave your smartphone
in the vehicle. In particular, high
temperatures inside the vehicle
may damage the smartphone.
●Do not push down on or apply
unnecessary pressure to the
smartphone while it is con-
nected as this may damage the
smartphone or its terminal.
●Do not insert foreign objects into
the port as this may damage the
smartphone or its terminal.

622-3. Apple CarPlay/Android Auto
HIGHLANDER_HIGHLANDER
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If you are experiencing difficulties with Apple CarPlay/Android Auto,
check the following table.
Troubleshooting
Troubleshooting
SymptomSolution
An Apple CarPlay/
Android Auto connection
cannot be established.
Check if the device supports Apple CarPlay/
Android Auto.
Check if Apple CarPl ay/Android Auto is
enabled on the connected device.
Check if that the Androi d Auto application is
installed to the device to be connected.
For details, refer to
Apple CarPlay: https: //www.apple.com/ios/
carplay/.
Android Auto: https://w ww.android.com/auto/
.
For available countries or areas for Apple
CarPlay,
refer to https://ww w.apple.com/ios/
feature-availability/#apple-carplay.
Check if “Apple CarPla y”/“Android Auto” of
“Projection Settings” on the general settings
screen is set to on. ( P. 6 6 )
Check if the USB cable be ing used is securely
connected to the device and USB port.
Check that the device is connected directly to
the USB port of the system and not connected
to a USB hub.
For Apple CarPlay: Check if the Lightning cable
being used is certified by Apple. Check if Siri is
enabled.
After checking all of the above, try to establish
an Apple CarPlay/Android Auto connection.
(  P.58, 59)

632-3. Apple CarPlay/Android Auto
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
2
Basic function
When an Apple CarPlay/
Android Auto connection
is established and a video
is being played, the video
is not displayed, but audio
is output through the sys-
tem.
As the system is not designed to play video
through Apple CarPlay/Android Auto, this is not
a malfunction.
Although an Apple
CarPlay/Android Auto
connection is established,
audio is not output
through the system.
The system may be muted or the volume may
be low. Increase th e system volume.
The Apple CarPlay/
Android Auto screen has
artifacts and/or audio from
Apple CarPlay/
Android Auto has noise.
Check if the USB cable being used to connect
the device to the system is damaged.
To check if the USB cable is damaged inter-
nally, connect the devic e to another system,
such as a PC, and check i f the device is recog-
nized by the connect ed system. (The device
should begin charging when connected.)
After checking all of the above, try to establish
an Apple CarPlay/Android Auto connection.
(  P.58, 59)
The map display of the
Apple CarPlay Maps app
(Apple Maps) cannot be
enlarged or contracted
with pinch multi-touch
gestures.
As the Apple CarPlay Maps app (Apple Maps)
is not compatible with pinch multi-touch ges-
tures, this is not a malfunction.
SymptomSolution

642-3. Apple CarPlay/Android Auto
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
During Apple CarPlay
music application (Apple
Music, Spotify, etc.) play-
back, if the iPhone is
operated to start and play
audio from an application
that is not compatible with
Apple CarPlay
* and the
onboard device volume is
changed, the audio of the
incompatible application
stops and the system
resumes playback of the
original music application.
This operation is perfo rmed according to the
specification of the onboard device, this is not a
malfunction.
After interrupt audio (such
as navigation route guid-
ance) is played from an
application that is not
compatible with Apple
CarPlay while the onboard
device is playing audio,
the system does not
resume playback of the
original audio.This operation is perfo rmed according to the
specification of the onboard device, this is not a
malfunction.
Manually change the audi o source by yourself.
Or, do not use applications that are not compat-
ible with Apple CarPlay.
* Due to some naviga-
tion applications are compatible from iOS 12,
update to the latest iOS and application ver-
sions.
When using Apple
CarPlay, route guidance
arrows and turn by turn
navigation are not dis-
played on the multi-infor-
mation display and
system display.
When using Android Auto,
turn by turn navigation is
not displayed on the
multi-information display
and system display.
This is not a malfunction as display of these
items is not possibl e with this function.
SymptomSolution

652-3. Apple CarPlay/Android Auto
HIGHLANDER_HIGHLANDER
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2
Basic function
*: Applications not compatible with Apple CarPlay are applications installed
on the iPhone that are not disp layed on the Apple CarPlay scree n appli-
cation list. (such as visual voicemail)
When using Android Auto,
hands-free call audio can-
not be heard from the
vehicle’s speakers.
Disconnect the phone fr om the USB cable and
check if hands-free call audio can be heard
using the hands-free system.
Connect the phone to the system using Android
Auto, turn up the volume on the system and
check if hands-free call audio can be heard.
Check if other sounds can be heard from the
vehicle’s speakers.
SymptomSolution

662-4. Other settings
HIGHLANDER_HIGHLANDER
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2-4.Other settings
1Press the “MENU” button.
8-inch display model
12.3-inch display model
2 Select “Setup”.
 If the general settings screen
is not displayed, select “Gen-
eral”. 3
Select the desired items to
be set.
 “Clock”
Select to change the time zone and
select “On” or “Off” or “Auto”
*1 for
daylight saving time, automatic
adjustment of the clock, etc.
(  P. 6 8 )
 “Language”
Select to change the language. The
language setting of Apple CarPlay/
Android Auto can only be changed
on the connected device.
“Customize Home Screen”
Select to change the display infor-
mation/area on the home screen
and the home screen layout.
( P. 3 3 )
 “Projection Settings”*2
Select to set automatic Apple
CarPlay/Android Auto connection
establishment on/off. ( P.69)
 “Beep”
Select to turn the beep sound
on/off.
“Theme Setting”
Select to change the screen theme
setting.
General settings
Settings are available for
clock, operation sounds,
etc.
Displaying the general
settings screen
General settings screen

672-4. Other settings
HIGHLANDER_HIGHLANDER
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2
Basic function
 “Unit of Temperature”*1
Select to change the unit of tem-
perature.
“Units of Measurement”
Select to change the unit of mea-
sure for distance /fuel consumption.
“Auto Change to Screen”*1
Select to set aut omatic screen
changes from the audio control
screen to the home screen to
on/off. When set to on, the screen
will automatically return to the
home screen from the audio control
screen after 20 seconds.
 “Keyboard Layout”
Select to change the keyboard lay-
out.
“Delete Keyboard History”
Select to delete the keyboard his-
tory.
“Memorize Keyboard History”
Select to set the memorize key-
board history on/off.
“Animation”
Select to turn the a nimations on/off.
“Driver Setting”
Select to change the driver set-
tings. ( P. 6 9 )
 “Delete Personal Data”
Select to delete personal data.
(  P.70)
 “Software Update”
Select to update software versions.
For details, contact your Toyota
dealer.
“Software Update Setting”*2, 3
Select to set soft ware update set-
ting. ( P. 7 0 )
 “Gracenote Database
Update”
Select to upda te Gracenote® data-
base versions. For details, contact
your Toyota dealer.
 “Software Information”
Select to display th e software infor-
mation. Notices related to third
party software used in this product
are enlisted. (This includes instruc-
tions for obtaining such software,
where applicable.)
 “SW Sensitivity Level”
Select to change the capacitive
touch screen button sensitivity to 1
(low), 2 (medium), or 3 (high).
*1: Premium Audio/12.3-inch display model only
*2: This function is not made avail-able in some countries or areas.
*3: Vehicles with DCM

682-4. Other settings
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
1Display the general settings
screen. ( P.66)
2 Select “Clock”.
3 Select the desired items to
be set.
Select to change the time
zone. ( P. 6 8 )
Select to set daylight saving
time on/off/auto
*1.
Select to set automatic
adjustment of the clock by
GPS on/off.
When set to off, the clock can
be manually adjusted.
*2
( P. 6 8 )
Select to set the 24 hour time
format on/off.
When set to off, the clock is
displayed in 12 hour time for-
mat.
*1: Premium Audio/12.3-inch display model only
*2: Audio with GPS/ Audio Plus/Pre-
mium Audio/12.3-inch display
model only
1 Select “Time Zone”.
2 Select the desired time zone.
 Premium Audio/12.3-inch dis-
play model only:
If “Auto” is selected, the time
zone is selected automatically
by current vehicle position.
When “Auto Adjust by GPS” is
turned off, the clock can be
manually adjusted.
1 Select “Auto Adjust by GPS”
to set to off.
2 Adjust the clock manually.
Select “+” to set the time for-
ward one hour and “-” to set
the time back one hour.
Select “+” to set the time for-
ward one minute and “-” to
set the time back one minute.
Select to round to the nearest
hour.
e.g.
1:00 to 1:29  1:00
1:30 to 1:59  2:00
Clock settings
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692-4. Other settings
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
2
Basic function
*: This function is not made avail- able in some countries or areas.
1 Display the general settings
screen. ( P.66)
2 Select “Projection Settings”.
3 Select the desired items to
be set.
Select to turn Apple CarPlay
connection establishment
on/off when a compatible
iPhone is connected to the
system via USB. ( P.58)
Depending on the system,
this setting cannot be
changed when a device is
connected to the system via
USB. Disconnect the device
before attempting to change
the setting.
Select to turn Android Auto
connection establishment
on/off when a compatible
device is connected to the
system via USB. ( P.59)
Depending on the system,
this setting cannot be
changed when a device is
connected to the system via
USB. Disconnect the device before attempting to change
the setting.
The driver settings feature will
allow the system to link some
preferences (such as audio pre-
sets, screen theme, language,
etc.) to a paired Bluetooth
®
phone.
1 Display the general settings
screen. ( P. 6 6 )
2 Select “Driver Setting”.
3 Select “Enable This Feature”.
Projection settings
*
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702-4. Other settings
HIGHLANDER_HIGHLANDER
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1Select “Manually Select
Linked Settings”.
2 Select the desired phone.
 After a few seconds, loaded
screen automatically switches
to the home screen.
Registered or changed per-
sonal settings will be deleted or
returned to their default condi-
tions.
1 Display the general settings
screen. ( P.66)
2 Select “Delete Personal
Data”.
3 Select “Delete”.
4 Select “Yes” when the confir-
mation screen appears.
Examples of settings that can be
returned to their default conditions:
Navigation settings*
Audio settings
 Phone settings
etc.*: Premium Audio/12.3-inch display model only
*: Vehicles with DCM only. This
function is not made available in
some countries or areas.
When the automatic update
check function is enabled, if a
software update is available
from the Cloud, a message will
be displayed.
1 Display the general settings
screen. ( P. 6 6 )
2 Select “Software Update Set-
ting”.
3 Select “Automatic Update
Check” to enable/disable the
automatic update check func-
tion.
●When software update information
is displayed, contact your Toyota
dealer.
Manually select linked set-
tings
Deleting personal data
Software update settings*