TOYOTA HIGHLANDER 2020 Owners Manual (in English)

3114-5. Using the driving support systems
HIGHLANDER_U
4
Driving
*: If equipped
Press the “DAC” switch.
The downhill assist control system
indicator will comes on and the sys-
tem will operate.
When the system is in operation,
the slip indicator will flash, and the
stop lights/high mounted stop lights
will be lit. A sound may also occur
during the operation. This does not
indicated a malfunction.
Press the “DAC” switch while
the system is in operation.
The downhill assist control system
indicator will flash as the system
gradually ceases operation, and will
turn off when the system is fully off.
Press the “DAC” switch while the
downhill assist control system indi-
cator is flashing to start the system
again.
■Operating tips
The system will operate when the
shift lever is in a position other than
P, however to make effective use of
the system it is recommended to
select a lowe r shift range.
■If the downhill assist control
system indicator flashes
●In the following situations, the indi-
cator flashes and the system will
not operate:
• The shift lever is in a position P.
• The vehicle speed exceeds approximately 18 mph (30 km/h).
• The brake system overheats.
●In the following situation, the indi-
cator flashes to alert the driver,
but the system will operate:
• The “DAC” switch is turned off while the system is operating.
The system will gradually ceases
operation. The indicator will flash
during operation, and then go off
Downhill assist con-
trol system*
The downhill assist control
system helps to prevent
excessive speed on steep
downhill slopes.
The system will operate
when the vehicle is traveling
under 18 mph (30 km/h).
WARNING
■When using downhill assist
control system
Do not rely overmuch on the
downhill assist control system.
This function does not extend the
vehicle’s performance limitations.
Always thoroughly check the road
conditions, and drive safely.
System operation
Turning off the system

3124-5. Using the driving support systems
HIGHLANDER_Uwhen the system is fully off.
■When the downhill assist con-
trol system is operated continu-
ously
This may cause the brake actuator
to overheat. In th is case, the down-
hill assist control system will stop
operating, a buzzer will sound and
the downhill assist control system
indicator will start flashing, and
“Traction Control Turned OFF” will
be shown on the multi-information
display. Refrain from using the sys-
tem until the downh ill assist control
system indicator stays on and the
message goes off. (The vehicle can
be driven normally during this time.)
■Sounds and vibrations caused
by the downhill assist control
system
●A sound may be heard from the
engine compartment when the
engine is started or just after the
vehicle begins to move. This
sound does not indicate that a
malfunction has occurred in down-
hill assist control system.
●Either of the following conditions
may occur when the downhill
assist control system is operating.
None of these are indicators that a
malfunction has occurred.
• Vibrations may be felt through the
vehicle body and steering.
• A motor sound may be heard after the vehicle comes to a stop.
■System malfunction
In the following cases, have your
vehicle checked by your Toyota
dealer.
●The downhill assist control system
indicator does not come on when
the engine switch is turned to ON.
●The downhill assist control system
indicator does not come on when
the “DAC” switch is pressed.
●The slip indicator comes on.
WARNING
■The system may not operate
on the following surfaces,
which may lead to an acci-
dent causing death or serious
injury
●Slippery surfaces such as wet
or muddy roads
●Icy surface
●Unpaved roads

3134-5. Using the driving support systems
HIGHLANDER_U
4
Driving■ABS (Anti-lock Brake Sys-
tem)
Helps to prevent wheel lock
when the brakes are applied
suddenly, or if the brakes are
applied while driving on a slip-
pery road surface
■Brake assist
Generates an increased level of
braking force after the brake
pedal is depressed when the
system detects a panic stop sit-
uation
■VSC (Vehicle Stability Con-
trol)
Helps the driver to control skid-
ding when swerving suddenly or
turning on slippery road sur-
faces
■Enhanced VSC (Enhanced
Vehicle Stability Control)
Provides cooperative control of
the ABS, TRAC, VSC and EPS.
Helps to maintain directional
stability when swerving on slip-
pery road surfaces by con-
trolling steering performance.
■Trailer Sway Control
Helps the driver to control trailer
sway by selectively applying
brake pressure for individual
wheels and reducing driving
torque when trailer sway is
detected.
■TRAC (Traction Control)
Helps to maintain drive power
and prevent the drive wheels
from spinning when starting the
vehicle or accelerating on slip-
pery roads
■Active Cornering Assist
(ACA)
Helps to prevent the vehicle
from drifting to the outer side by
performing inner wheel brake
control when attempting to
accelerate while turning
■Hill-start assist control
Helps to reduce the backward
movement of the vehicle when
starting on an uphill
■EPS (Electric Power Steer-
ing)
Employs an electric motor to
reduce the amount of effort
needed to turn the steering
Driving assist systems
To keep driving safety and
performance, the following
systems operate automati-
cally in response to various
driving situations. Be
aware, however, that these
systems are supplementary
and should not be relied
upon too heavily when oper-
ating the vehicle.
Summary of the driving
assist systems

3144-5. Using the driving support systems
HIGHLANDER_U
wheel
■Dynamic Torque Control
AWD system (AWD models)
Automatically switches from
front-wheel drive to all-wheel
drive (AWD) according to the
driving conditions, helping to
ensure reliable handling and
stability. Examples of conditions
where the system will switch to
AWD are when cornering, going
uphill, starting off or accelerat-
ing, and when the road surface
is slippery due to snow, rain, etc.
■Dynamic Torque Vectoring
AWD system (AWD models)
Automatically switches from
front-wheel drive to all-wheel
drive (AWD) according to the
driving conditions, helping to
ensure reliable handling and
stability. Examples of conditions
where the system will switch to
AWD are when cornering, going
uphill, starting off or accelerat-
ing, and when the road surface
is slippery due to snow, rain, etc.
Also, when the vehicle is corner-
ing, the drive torque distribution
between the front and rear
wheels and between the rear left
and right wheels is precisely
controlled to improve drivability
and stability.
■The Secondary Collision
Brake
When the SRS airbag sensor
detects a collision and the sys- tem operates, the brakes and
brake lights are automatically
controlled to reduce the vehicle
speed and help reduce the pos-
sibility of further damage due to
a secondary collision.
■When the TRAC/VSC/Trailer
Sway Control systems are oper-
ating
The slip indicator light will flash
while the TRAC/VSC/Trailer Sway
Control systems are operating.
■Disabling the TRAC system
If the vehicle gets stuck in mud, dirt
or snow, the TRAC system may
reduce power from the engine to the
wheels. Pressing the switch to
turn the system off may make it eas-
ier for you to rock the vehicle in
order to free it.
To turn the TRAC system off, quickly
press and release the switch.
The “Traction Control Turned OFF”
will be shown on the multi-informa-
tion display.
Press the switch again to turn
the system back on.

3154-5. Using the driving support systems
HIGHLANDER_U
4
Driving
■Turning off both TRAC, VSC
and Trailer Sway Control sys-
tems
To turn the TRAC, VSC and Trailer
Sway Control systems off, press
and hold the switch for more
than 3 seconds while the vehicle is
stopped.
The VSC OFF indicator light will
come on and the “Traction Control
Turned OFF” will be shown on the
multi-information display.
*
Press the switch again to turn
the system back on.
*: On vehicles with PCS (Pre-Colli- sion System), PCS will also be
disabled (only Pre-Collision warn-
ing is available). The PCS warning
light will come on and a message
will be displayed on the
multi-information display.
( P.233)
■When the message is dis-
played on the multi-information
display showing that TRAC has
been disabled even if the
switch has not been pressed
TRAC is temporary deactivated. If
the information continues to show,
contact your Toyota dealer.
■Operating conditions of
hill-start assist control
When the following four conditions
are met, the hill-star t assist control
will operate:
●The shift lever is in a position
other than P or N (when starting
off forward/backward on an
upward incline)
●The vehicle is stopped
●The accelerator pedal is not
depressed
●The parking brake is not engaged
■Automatic system cancelation
of hill-start assist control
The hill-start assist control will turn
off in any of the following situations:
●The shift lever is shifted to P or N
●The accelerator pedal is
depressed
●The parking brake is engaged
●2 seconds at maximum elapsed
after the brake pedal is released
■Sounds and vibrations caused
by the ABS, brake assist, VSC,
Trailer Sway Control, TRAC and
hill-start assist control systems
●A sound may be heard from the
engine compartment when the
brake pedal is depressed repeat-
edly, when the engine is started or
just after the vehicle begins to
move. This sound does not indi-
cate that a malfunction has
occurred in any of these systems.
●Any of the following conditions
may occur when the above sys-
tems are operating. None of these
indicates that a malfunction has
occurred.
• Vibrations may be felt through the
vehicle body and steering.
• A motor sound may be heard also
after the vehicle comes to a stop.
• The brake pedal may pulsate slightly after th e ABS is activated.
• The brake pedal may move down slightly after th e ABS is activated.
■Active Cornering Assist opera-
tion sounds and vibrations
When the Active Cornering Assist is
operated, operation sounds and
vibrations may be generated from
the brake system, but this is not a
malfunction.
■AWD system operation sounds
and vibrations when switching
between AWD and front wheel
drive
When the vehicle switches from
AWD to front wheel drive and vice
versa, operation sounds and vibra-

3164-5. Using the driving support systems
HIGHLANDER_Utions may be generated, but this is
not a malfunction.
■EPS operation sound
When the steering wheel is oper-
ated, a motor sound (whirring
sound) may be heard. This does not
indicate a malfunction.
■Reduced effectiveness of the
EPS system
The effectiveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a
result. Should this occur, refrain
from excessive steering input or
stop the vehicle and turn the engine
off. The EPS system should return
to normal within 10 minutes.
■Automatic reactivation of
TRAC, Trailer Sway Control and
VSC systems
After turning the TRAC, Trailer
Sway Control and VSC systems off,
the systems will be automatically
re-enabled in the following situa-
tions:
●When the engine switch is turned
OFF
●If only the TRAC system is turned
off, the TRAC will turn on when
vehicle speed increases
If both the TRAC and VSC sys-
tems are turned off, automatic
re-enabling will not occur when
vehicle speed increases.
■Operating conditions of Active
Cornering Assist
The system operates when the fol-
lowing occurs.
●TRAC/VSC can operate
●The driver is at tempting to accel-
erate while turning
●The system detects that the vehi-
cle is drifting to the outer side
●The brake pedal is released
■Secondary Collision Brake
operating conditions
The system operates when the SRS
airbag sensor detects a collision
while the vehicle is in motion.
However, the system does not oper-
ate in any of the following situations.
●The vehicle speed is below 6 mph
(10 km/h)
●Components are damaged
■Secondary Collision Brake
automatic cancellation
The system is automatically can-
celed in any of the following situa-
tions.
●The vehicle speed drops below
approximately 6 mph (10 km/h)
●A certain amount of time elapses
during operation
●The accelerator pedal is
depressed a large amount
WARNING
■The ABS does not operate
effectively when
●The limits of tire gripping perfor-
mance have been exceeded
(such as excessively worn tires
on a snow covered road).
●The vehicle hydroplanes while
driving at high speed on wet or
slick roads.
■Stopping distance when the
ABS is operating may exceed
that of normal conditions
The ABS is not designed to
shorten the vehicle’s stopping dis-
tance. Always maintain a safe dis-
tance from the vehicle in front of
you, especially in the following sit-
uations:
●When driving on dirt, gravel or
snow-covered roads
●When driving with tire chains

3174-5. Using the driving support systems
HIGHLANDER_U
4
Driving
WARNING
●When driving over bumps in the
road
●When driving over roads with
potholes or uneven surfaces
■TRAC/VSC may not operate
effectively when
Directional control and power may
not be achievable while driving on
slippery road surfaces, even if the
TRAC/VSC system is operating.
Drive the vehicle carefully in con-
ditions where stability and power
may be lost.
■Active Cornering Assist does
not operate effectively when
●Do not overly rely on Active
Cornering Assist. Active Corner-
ing Assist may not operate
effectively when accelerating
down slopes or driving on slip-
pery road surfaces.
●When Active Cornering Assist
frequently operates, Active Cor-
nering Assist may temporarily
stop operating to ensure proper
operation of the brakes, TRAC
and VSC.
■Hill-start assist control does
not operate effectively when
●Do not overly rely on hill-start
assist control. Hill-start assist
control may not operate effec-
tively on steep inclines and
roads covered with ice.
●Unlike the parking brake,
hill-start assist control is not
intended to hold the vehicle sta-
tionary for an extended period
of time. Do not attempt to use
hill-start assist control to hold
the vehicle on an incline, as
doing so may lead to an acci-
dent.
■When the TRAC/VSC/Trailer
Sway Control is activated
The slip indicato r light flashes.
Always drive carefully. Reckless
driving may cause an accident.
Exercise particular care when the
indicator light flashes.
■When the TRAC/VSC/Trailer
Sway Control systems are
turned off
●Be especially careful and drive
at a speed appropriate to the
road conditions. As these are
the systems to help ensure
vehicle stability and driving
force, do not turn the
TRAC/VSC/Trailer Sway Con-
trol systems off unless neces-
sary.
●Trailer Sway Control is part of
the VSC system and will not
operate if VSC is turned off or
experiences a malfunction.
■Dynamic Torque Vectoring
AWD system
The cornering performance of the
AWD system has been improved.
However, do not overly rely on the
system and drive with caution.
■Replacing tires
Make sure that all tires are of the
specified size, brand, tread pat-
tern and total load capacity. In
addition, make sure that the tires
are inflated to the recommended
tire inflation pressure level.
The ABS, TRAC, Trailer Sway
Control and VSC systems will not
function correctly if different tires
are installed on the vehicle.
Contact your Toyota dealer for fur-
ther information when replacing
tires or wheels.

3184-5. Using the driving support systems
HIGHLANDER_U
WARNING
■Handling of tires and the sus-
pension
Using tires with any kind of prob-
lem or modifying the suspension
will affect the driving assist sys-
tems, and may cause a system to
malfunction.
■Trailer Sway Control precau-
tion
The Trailer Sway Control system
is not able to reduce trailer sway
in all situations. Depending on
many factors such as the condi-
tions of the vehicle, trailer, road
surface and driving environment,
the Trailer Sway Control system
may not be effect ive. Refer to
your trailer owner’s manual for
information on how to tow your
trailer properly.
■If trailer sway occurs
Observe the following precau-
tions.
Failing to do so may cause death
or serious injury.
●Firmly grip the steering wheel.
Steer straight ahead. Do not try
to control trailer sway by turning
the steering wheel.
●Begin releasing the accelerator
pedal immediately but very
gradually to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabi-
lize. (
P.189)
■Secondary Collision Brake
Do not rely solely upon the Sec-
ondary Collision Brake. This sys-
tem is designed to help reduce
the possibility of further damage
due to a secondary collision, how-
ever, that effect changes accord-
ing to various conditions. Overly
relying on the system may result
in death or serious injury.

3194-6. Driving tips
HIGHLANDER_U
4
Driving
4-6.Driving tips
 Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Washer fluid
Have a service technician
inspect the condition of the
battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Perform the following according
to the driving conditions:
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specified for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use the LTA (Lane Trac-
ing Assist) system.
NOTICE
■Repairing or replacing snow
tires
Request repairs or replacement of
snow tires from Toyota dealers or
legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.
Before driving the vehicle

3204-6. Driving tips
HIGHLANDER_U
Do not try to forcibly open a
window or move a wiper that
is frozen. Pour warm water
over the frozen area to melt
the ice. Wipe away the water
immediately to prevent it from
freezing.
 To ensure proper operation of
the climate control system
fan, remove any snow that
has accumulated on the air
inlet vents in front of the wind-
shield.
 Check for and remove any
excess ice or snow that may
have accumulated on the
exterior lights, vehicle’s roof,
chassis, around the tires or on
the brakes.
 Remove any snow or mud
from the bottom of your shoes
before getting in the vehicle.
Accelerate the vehicle slowly,
keep a safe distance between
you and the vehicle ahead, and
drive at a reduced speed suit-
able to road conditions.
 Park the vehicle and move
the shift lever to P without set-
ting the parking brake. The
parking brake may freeze up,
preventing it from being
released. If the vehicle is parked without setting the
parking brake, make sure to
block the wheels. Failure to
do so may be dangerous
because it may cause the
vehicle to move unexpectedly,
possibly leading to an acci-
dent.
When the parking brake is in auto-
matic mode, release the parking
brake after shifting the shift lever to
P. (
P.209)
 If the vehicle is parked without
setting the parking brake,
confirm that the shift lever
cannot be moved out of P
*.
*: The shift lever will be locked if it is
attempted to be sh ifted from P to
any other position without
depressing the brake pedal. If the
shift lever can be shifted from P,
there may be a problem with the
shift lock system. Have the vehi-
cle inspected by your Toyota
dealer immediately.
Use the correct tire chain size
when mounting the tire chains.
Chain size is regulated for each
tire size.
When driving the vehicle
When parking the vehicle
Selecting tire chains