TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

5017-2. Maintenance
7
Maintenance and care
HIGHLANDER_HV_U
Vehicle interior
ItemsCheck points
12-volt batteryCheck the battery connections. (P. 517)
Accelerator pedal• The accelerator pedal should move smoothly
(without uneven pedal effort or catching).
Hybrid transmission
“Park” mechanism• When parked on a slope and the shift lever isin P, is the vehicle securely stopped?
Brake pedal
• Does the brake pedal move smoothly?
• Does the brake pedal have appropriate clear-ance from the floor? ( P. 645)
• Does the brake pedal have the correct amount of free play? ( P. 645)
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-
erly?
Lights • Do all the lights come on?
Parking brake
• Does the parking brake move smoothly?
• When parked on a slope and the parking brake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com- ing from the steering wheel.

5027-2. Maintenance
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Vehicle exterior
ItemsCheck points
Doors• Do the doors operate smoothly?
Engine hood• Does the engine hood lock system work prop-erly?
Fluid leaks• There should not be any signs of fluid leakageafter the vehicle has been parked.
Tires
• Is the tire inflati on pressure correct?
• The tires should not be damaged or exces- sively worn.
• Have the tires been rotated according to the maintenance schedule?
• The wheel nuts should not be loose.
Windshield wipers/rear
window wiper
• The wiper blades should not show any signs of cracking, splitting, wear, contamination or
deformation.
• The wiper blades should clear the windshield/ rear window without streaking or skipping.
WARNING
■If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ve ntilation
before performing maintenance checks.

5037-2. Maintenance
7
Maintenance and care
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The OBD system determines that a problem exists somewhere in the
emission control system. Your vehicle may not pass the I/M test and
may need to be repaired. Contact your Toyota dealer to service the
vehicle.
● When the 12-volt battery is disconnected or discharged
Readiness codes that are set duri ng ordinary driving are erased.
Also, depending on your driving habits, the readiness codes may
not be completely set.
● When the fuel tan k cap is loose
The malfunction indicator lamp comes on indicating a temporary
malfunction and your vehicle m ay not pass the I/M test.
The error code in th e OBD system will not be cleared unless the vehi-
cle is driven 40 or more times.
Contact your Toyota dea ler to prepare the vehicle for re-testin g.
Emission inspection and maintenance (I/M)
programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnos tics) checks. The OBD system
monitors the operation of t he emission control system.
If the malfunction indicator lamp comes on
Your vehicle may not pass the I/M test in the following situations:
When the malfunction indicator lamp still remains on after sev-
eral driving trips
If your vehicle does not pass the I/M test

504
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7-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery
condition
(  P. 5 1 7 )•Grease
• Conventional wrench (for terminal clamp bolts)
Brake fluid level
( P. 5 1 5 )• FMVSS No.116 DOT 3 or SAE J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine/power
control unit cool-
ant level
( P. 5 1 3 )
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
For the U.S.A.:
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
For Canada:
“Toyota Super Long Life Coolant” is pre-mixed with
55% coolant and 45% deionized water.
• Funnel (used only for adding coolant)
Engine oil level
(  P. 5 1 0 )• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses ( P. 541)• Fuse with same amperage rating as original
Light bulbs
( P. 5 4 5 )
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver• Wrench
Radiator and con-
denser ( P. 514)
Tire inflation
pressure
( P. 532)• Tire pressure gauge
• Compressed air source
Washer fluid
( P. 5 1 6 )• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)

5057-3. Do-it-yourself maintenance
7
Maintenance and care
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WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.
■When working on the engine compartment
● Make sure that the “ACCESSORY” or “IGNITION ON” on the multi-in for-
mation display and the “READY” indicator are both off.
● Keep hands, clothing and tools away from the moving fans and en gine
drive belt.
● Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.
● Do not leave anything that may burn easily, such as paper and r ags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel. Fuel fumes
are flammable.
■ When working near the electric cooling fans or radiator grille
Be sure the power switch is off.
With the power switch in ON mode, the electric cooling fans may automati-
cally start to run if the air conditioning is on and/or the coolant temperature
is high. ( P. 514)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.

5067-3. Do-it-yourself maintenance
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Pull the hood lock release lever.
The hood will pop up slightly.
Pull up the auxiliary catch lever
and lift the hood.
Hold the hood open by inserting
the support rod into the slot.
Hood
Release the lock from the inside of the vehicle to open the hood.
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5077-3. Do-it-yourself maintenance
7
Maintenance and care
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WARNING
■Pre-driving check
Check that the hood is fully closed and locked.
If the hood is not locked properly, it may open while the vehic le is in motion
and cause an accident, which may result in death or serious inj ury.
■ After installing the sup port rod into the slot
Make sure the rod supports the hood securely preventing it from falling
down onto your head or body.
NOTICE
■ When closing the hood
Be sure to return the support rod to its clip before closing th e hood. Closing
the hood with the support rod not clipped could cause the hood to bend.

5087-3. Do-it-yourself maintenance
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◆Front
◆Rear
Positioning a floor jack
When using a floor jack, follow the instructions in the manual
provided with the jack and perform the operation safely.
When raising your vehicle with a floor jack, position the jack cor-
rectly. Improper placement may damage your vehicle or cause
injury.

5097-3. Do-it-yourself maintenance
7
Maintenance and care
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Engine compartment
Washer fluid tank (P. 516)
Brake fluid reservoir ( P. 515)
Engine oil filler cap ( P. 5 11 )
Engine oil level dipstick ( P. 510)
Engine coolant reservoir ( P. 513) Power control unit coolant
reservoir (
P. 513)
Fuse boxes ( P. 541)
Electric cooling fans
Condenser ( P. 514)
Power control unit coolant
radiator ( P. 514)
Radiator ( P. 514)1
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5
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5107-3. Do-it-yourself maintenance
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With the engine at operating temperature and turned off, check the oil
level on the dipstick.
■Checking the engine oil
Park the vehicle on level ground. After warming up the engine
and turning off the hybrid system, wait more than 5 minutes for
the oil to drain back into the bottom of the engine.
Holding a rag under the end,
pull the dipstick out.
Wipe the dipstick clean.
Reinsert the dipstick fully.
Holding a rag under the end,
pull the dipstick out and
check the oil level.Low
Normal
Excessive
Wipe the dipstick and reinsert it fully.
Engine oil
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5
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