TOYOTA PRIUS PRIME 2019 Owners Manual (in English)

PRIUS PRIME_OM_OM47D13U_(U)
1812-2. Charging
2
Plug-in hybrid system
*: In order to use the smartphone application, it is necessary to apply toEntune.
For details about Entune, refer to http://www.toyota.com/entune /.
Charging ends earlier than time set in “Departure”
Charging end time does not match
estimated end time due to condition
of power source or outside tempera-
tureIf sudden changes in temperature or
changes in the condition of the
power source occur while charging,
charging may end earlier than the
time estimated by the system.
Charging is not complete, even though it is time set in “Departure”
“Climate Prep” is set to “On”
When “Climate Prep” is set to “On”,
the air conditioning operates until
the set departure time. Therefore,
charging may not complete by the
set time due to charging conditions.
To have the hybrid battery (traction
battery) fully charged, allow
charging to continue.
Charging end time does not match
estimated end time due to condition
of power source or outside tempera-
tureIf sudden changes in temperature or
changes in the condition of the
power source occur while charging,
charging may not end exactly at the
time estimated by the system.
Charging does not start, even though it is time set in “Start”
Charging cable was connected after
set timeConnect the charging cable before
the time set in “Start”.
Likely causeCorrection procedure

182
PRIUS PRIME_OM_OM47D13U_(U)
2-2. Charging
When the hybrid system is started
after charging, a message is dis-
played in the multi-information dis-
play.
When this occurs, follow the
instructions displayed on the
screen.
When charging-related message is displayed
Likely causeCorrection procedure
If “Charging Stopped Connect Plug to Charge” is shown
Charging connector is removed
while charging
When the charging connector is
removed while charging, charging
stops. If you want to fully charge the
hybrid battery (traction battery),
reconnect the charging connector.
After the hybrid battery (traction bat-
tery) is fully charged, the charging
connector is removed while the
hybrid battery (traction battery) is
being recharged again because
electricity-consuming functions
*
have been used and the remaining
charge is now reduced.
*: Electricity is consumed when
operating “Traction Battery
Heater” (P. 132), the air condi-
tioning-linked function ( P. 154)
or Remote Air Conditioning Sys-
tem ( P. 518).

PRIUS PRIME_OM_OM47D13U_(U)
1832-2. Charging
2
Plug-in hybrid system
If “Charging Stopped Connect Plug to Charge” is shown
Charging connector is not securely
connected
Check the connection status of the
charging connector.
• When connecting the charging
connector, make sure not to touch
the latch release button. Insert the
charging connector securely until
you hear a click. The charging
connector may not be connected
correctly if the latch release button
is pressed while inserting.
• After connecting the charging con- nector, check that the latch
release button is not pressed and
the charging indicator is turned on.
If charging cannot be carried out,
even though the proper procedures
were followed, have the vehicle
inspected by your Toyota dealer.
Latch release button of charging
connector was pressed while
chargingWhen the latch release button is
pressed while charging, charging
stops. To continue charging, recon-
nect the charging connector.
 If “Charging Complete Limited Due to Battery Temp” is shown
Charging was stopped to protect the
hybrid battery (traction battery) as it
continued to remain hot for a certain
period of time.Allow the hybrid battery (traction
battery) to cool down and perform
charging again if the charging
amount has not reached the desired
amount.
Likely causeCorrection procedure

184
PRIUS PRIME_OM_OM47D13U_(U)
2-2. Charging
If “Charging Stopped Check Char ging Source” is shown (1)
Problem in power supply from exter-
nal power source
Check the following items.
• Plug is not disconnected
• Power source indicator on the
CCID (Charging Circuit Interrupt-
ing Device) is illuminated
• The circuit breaker has tripped
If there is no problem with any of the
above items, there may be a prob-
lem with the outlet. Contact an elec-
trician and request an inspection.
Furthermore, if the error warning
indicator on the CCID (Charging Cir-
cuit Interrupting Device) is flashing,
there may be an electrical leakage.
Consult your Toyota dealer.
Charging equipment has stopped
charging
• Charging may be canceled by an interruption of power supply
depending on specifications of a
charging equipment. Refer to the
instructions provided with the
charging equipment.
• When charging is stopped using the charging equipment
• Equipment with timer charging function
• Equipment that is not compati-
ble with the timer charging func-
tion of the vehicle
• Check if it is possible to charge
with the charging cable equipped
to the vehicle.
If charging cannot be carried out,
even when using the genuine
charging cable, consult your Toy-
ota dealer.
 If “Charging Stopped Check Char ging Source” is shown (2)
Charging equipment is not compati-
ble with vehicleCheck if it is possible to charge with
the charging cable equipped to the
vehicle.
If charging cannot be carried out,
even when using the genuine
charging cable, consult your Toyota
dealer.
Charging equipment has stopped
charging
Likely causeCorrection procedure

PRIUS PRIME_OM_OM47D13U_(U)
1852-2. Charging
2
Plug-in hybrid system
If “Charging Stopped Check Char ging Source” is shown (3)
Problem in power supply from exter-
nal power source
Check the following items.
• Plug is securely inserted
• Extension cord is not used and
outlet is not overloaded
• Connected to a dedicated power line
• Electrical leakage has occurred or
not
There may be a problem with the
outlet of the building. Contact an
electrician to request an inspection.
If charging cannot be carried out,
even though there is no problem
with the power source path, there
may be a malfunction in the system.
Have the vehicle inspected by your
Toyota dealer.
Charging equipment has stopped
charging
Check if it is possible to charge with
the charging cable equipped to the
vehicle.
If charging cannot be carried out,
even when using the genuine
charging cable, consult your Toyota
dealer.
 If “Charging Stopped High Energy Use See Owner’s Manual” is sho wn
Power is being consumed by electri-
cal components of vehicle
Check the following items, and then
carry out charging again.
• If the headlights and audio are
turned on, turn them off.
• Turn the power switch off.
If charging cannot be carried out,
even after performing the above, the
auxiliary battery may not be suffi-
ciently charged. Operate the hybrid
system for approximately 15 min-
utes or more to charge the auxiliary
battery.
 If “Charging System Malfunction See Owner’s Manual” is shown
Malfunction occurred in charging
systemHave the vehicle inspected by your
Toyota dealer.
Likely causeCorrection procedure

186
PRIUS PRIME_OM_OM47D13U_(U)
2-2. Charging
If “The Traction Battery became low temperature System put priority on
charging to preserve battery condition” is shown (Alaska and Canada
only)
The Hybrid battery (traction battery)
warming control was operated
( P. 1 3 3 )
When the hybrid battery (traction
battery) warning control operates,
the timer charge schedule is not
used and charging is performed
immediately. This is a control to pro-
tect the hybrid battery (traction bat-
tery), and not a malfunction.
Likely causeCorrection procedure

187
PRIUS PRIME_OM_OM47D13U_(U)
Instrument cluster3
3. Instrument clusterCombination meter............ 188
Warning lights and indicators ........................ 196
Main display ...................... 204
Multi-information display............................. 213
Head-up display ................ 246
Energy monitor/ consumption screen/
detail screen (vehicles
with 7-inch display) ......... 254
Energy monitor/ consumption screen/
detail screen (vehicles
with 11.6-inch display) .... 260

188
PRIUS PRIME_OM_OM47D13U_(U)
3. Instrument cluster
Combination meter
The units used on the display may differ depending on the target region.
Main display (P. 204)
The main display shows basic information related to driving, su ch as the
vehicle speed and remaining fuel amount.
Multi-information display ( P. 213)
The multi-information display shows information which makes the vehicle
convenient-to-use, such as the hybrid system operation condition, electric-
ity consumption and fuel consumption history. Also, the operati on contents
of the driving support systems and the combination meter display settings
can be changed by switching to the settings screen.
Warning lights and indicators ( P. 1 9 6 )
The warning lights and indicators comes on or flashes to indicate problems
with the vehicle or to show the operation status of the vehicle ’s systems.
Clock (P. 193)
The large meter uses 2 liquid crystal displays to display infor ma-
tion such as the vehicle condition , driving status, electricity con-
sumption and fuel consumption.
Combination meter layout
1
2
3
4

PRIUS PRIME_OM_OM47D13U_(U)
1893. Instrument cluster
3
Instrument cluster
The meter control switches equipped on the steering wheel can be
used to switch the screen displa y and change settings related to func-
tions displayed on the screen.
Each time the button is
pressed, the mileage display
switches among odometer, trip
meters, etc., and the fuel con-
sumption information for each
distance switches as well.
(  P. 206)
Pressing , , or
performs such operations as
scrolling the screen
*, switching
the contents of the display
* and
moving the cursor.
This button is used to perform s uch operations as selecting the cur-
rent item or switching between on and off.
When pressed, the display returns to the previous screen.
*: On screens where the screen can be scrolled and the display ca n be
switched, marks are displayed to indicate the direction of oper ation (such
as and ).
Operations related to the combination meter
1
2
3
4

190
PRIUS PRIME_OM_OM47D13U_(U)
3. Instrument cluster
When the switches are pressed, the instrument cluster light changes
as follows.
The instrument cluster brightness levels that can be selected differ
depending on whether the tail lights are on and surrounding bri ghtness lev-
els. ( P. 194)
Darker
Brighter
When the switches are pressed,
the adjustment level check screen
(pop-up display
*) is displayed on
the main display.
When the instrument cluster light is
adjusted, the brightness of the
instrument panel light also
changes.
*: A short time after the operation is completed, the pop-up disp lay turns off.
Furthermore, the pop-up display can be turned on and off in the “Meter
Customize” settings. ( P. 241)
Instrument cluster light control
1
2