TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

6518-2. Steps to take in an emergency
8
When trouble arises
Stop the vehicle in a safe place on a hard, flat surface.
 Set the parking brake.
 Shift the shift lever to P.
 Stop the hybrid system.
 Turn on the emergency flashers. ( P.628)
 For vehicles with power back door: Turn off the power back door
system. ( P.147)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can b e
replaced with the spare tire.
For details about tires: P.586
WA R N I N G
■If you have a flat tire
Do not continue driv ing with a flat tire.
Driving even a short distance with a flat tire can damage the t ire and the
wheel beyond repair, which c ould result in an accident.
Before jacking up the vehicle

6528-2. Steps to take in an emergency
Jack
Tool bag
Spare tire
Jack handle
*1
Wheel nut wrench*1
Jack handle*2
Wheel nut wrench*2
Towing eyelet*2 (if equipped)
*1: Except for models made in Japan*3
*2
: For models made in Japan*3
*3
: The country of production is written on the Certification Regu lation label.
(  P.676)
Location of the spare t ire, jack and tools
A
B
C
D
E
F
G
H

6538-2. Steps to take in an emergency
8
When trouble arises
1Open the deck board
( P.537).
2 Take out the jack.
Do not touch the threaded portion
of the jack as it is greased.
Take out the tool bag.
WA R N I N G
■Using the tire jack
Observe the following precau-
tions.
Improper use of th e tire jack may
cause the vehicle to suddenly fall
off the jack, leading to death or
serious injury.
●Do not use the tir e jack for any
purpose other than replacing
tires or installing and removing
tire chains.
●Only use the tire jack that
comes with this vehicle for
replacing a flat tire.
Do not use it on other vehicles,
and do not use ot her tire jacks
for replacing tires on this vehi-
cle.
●Put the jack prope rly in its jack
point.
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the hybrid system
or drive the vehicle while the
vehicle is suppor ted by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not
put an object on or under the
jack.
●Do not raise the vehicle to a
height greater than that required
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●Stop the vehicle on firm, flat and
level ground, firmly set the park-
ing brake and shift the shift lever
to P. Block the wheel diagonally
opposite to the one being
changed if necessary.
●When lowering the vehicle,
make sure that there is no-one
near the vehicle. If there are
people nearby, warn them
vocally before lowering.
Taking out the jack
Taking out the tool bag

6548-2. Steps to take in an emergency
1Take out the jack holder.
2 Loosen the center fastener
that secures the spare tire. 1
Chock the tires.
2 Slightly loosen the wheel
nuts (one turn).
3 Turn the tire jack portion
by hand until the notch of the
jack is in contact with the jack
point.
After removing the jack from the
jack holder, turn the jack portion
Taking out the spare tire
WA R N I N G
■When storing the spare tire
Be careful not to catch fingers or
other body parts between the
spare tire and the body of the
vehicle.
Replacing a flat tire
Flat tireWheel chock positions
Front left-
hand sideBehind the rear right-
hand side tire
Front right-
hand sideBehind the rear left-
hand side tire
Rear left-
hand sideIn front of the front
right-hand side tire
Rear right-
hand sideIn front of the front
left-hand side tire
A
A

6558-2. Steps to take in an emergency
8
When trouble arises
in the opposite direction to lower
the jack, and then adjust the jack
set position.
The jack point guides are located
under the rocker panel. They indi-
cate the jack point positions.
4Assemble the jack handle
and the wheel nut wrench as
shown in the illustration.
Except for models made in
Japan
*
*: The country of production is writ-
ten on the Certification Regula-
tion label. ( P.676)
For models made in Japan*
*: The country of production is writ-
ten on the Certification Regula-
tion label. ( P.676)
5 Raise the vehicle until the tire
is slightly raised off the
ground.
6 Remove all the wheel nuts
and the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.

6568-2. Steps to take in an emergency
1Remove any dirt or foreign
matter from the wheel con-
tact surface.
If foreign matter is on the wheel
contact surface, the wheel nuts
may loosen while the vehicle is in
motion, causing the tire to come off.
2 Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.
When replacing an aluminum wheel
with a steel whee l, tighten the
wheel nuts until the tapered portion
( ) comes into loose contact with
the disc wheel seat ( ).
When replacing an aluminum wheel
with an aluminum wheel, turn the
wheel nuts until the washers ( )
come into contact with the disc
WA R N I N G
■Replacing a flat tire
●Do not touch the disc wheels or
the area around the brakes
immediately after the vehicle
has been driven.
After the vehicle has been
driven the disc wheels and the
area around the brakes will be
extremely hot. Touching these
areas with hands , feet or other
body parts while changing a tire,
etc. may result in burns.
●Failure to follow these precau-
tions could cause the wheel
nuts to loosen and the tire to fall
off, resulting in death or serious
injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf
(103 N•m, 10.5 kgf•m) as soon
as possible after changing
wheels.
• When installing a tire, only use wheel nuts that have been spe-
cifically designed for that wheel.
• If there are any cracks or defor-
mations in the bolt screws, nut
threads or bolt holes of the
wheel, have the vehicle
inspected by your Toyota
dealer.
• When installing the wheel nuts,
be sure to install them with the
tapered ends facing inward.
●For vehicles with power back
door: In cases such as when
replacing tires, make sure to
turn off the power back door
system ( P.147). Failure to do
so may cause the back door to
operate unintentionally if the
power back door switch is acci-
dentally touched, resulting in
hands and fingers being caught
and injured.
Installing the spare tire
A
B
A

6578-2. Steps to take in an emergency
8
When trouble arises
wheel ( ).
3Lower the vehicle.
4 Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
5Stow the flat tire, tire jack and
all tools.
■The compact spare tire
●The compact spare tire is identi-
fied by the label “TEMPORARY USE ONLY” on the tire sidewall.
Use the compact spare tire tempo-
rarily, and only in an emergency.
●Make sure to check the tire infla-
tion pressure of the compact
spare tire. (
P.681)
■When using the compact spare
tire
As the compact spare tire is not
equipped with a tire pressure warn-
ing valve and transmitter (if
equipped), low inflation pressure of
the spare tire will not be indicated by
the tire pressure warning system.
Also, if you replace the compact
spare tire after the tire pressure
warning light com es on, the light
remains on.
■When the compact spare tire is
attached
The vehicle height may become
lower when driving with the compact
spare tire compared to when driving
with standard tires.
■If you have a flat front tire on a
road covered with snow or ice
Install the compact spare tire on one
of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
1 Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the
tire removed from the rear of the
vehicle.
3 Fit tire chains to the front tires.
■When stowing the jack
Before storing the jack, adjust the
height of the ja ck to match the
shape of the jack holder.
The storage direction of the jack dif-
fers depending on the type, so make
sure to store the ja ck in the correct
direction.
Except for models made in Japan
*:
B

6588-2. Steps to take in an emergency
For models made in Japan*:
*: The country of production is writ-
ten on the Certific ation Regulation
label. ( P.676)
WA R N I N G
■When using the compact
spare tire
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more than one com-
pact spare tire simultaneously.
●Replace the compact spare tire
with a standard tire as soon as
possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detected, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC/Trailer Sway Control
•TRAC
• Dynamic radar cruise control with full-speed range
• Dynamic radar cruise control
• PCS (Pre-Collision System)
• EPS
• LTA (Lane Tracing Assist)
• Tire pressure warning system (if equipped)
• AHB (Automatic High Beam)
• AFS (Adaptive Front-lighting System) (if equipped)
• BSM (Blind Spot Monitor) (if equipped)
• Rear view monitor system (if equipped)
• Panoramic view monitor (if equipped)
• Toyota parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
Also, not only c an the following
systems not be utilized fully, but
they may actually negatively
affect the drive-train components:
• E-Four (Electronic On-Demand
AWD system)

6598-2. Steps to take in an emergency
8
When trouble arises
WA R N I N G
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km/h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, make sure all the
tools and jack are securely in
place in their stor age location to
reduce the possibility of personal
injury during a co llision or sudden
braking.
NOTICE
■Be careful when driving over
bumps with the compact
spare tire installed on the
vehicle
The vehicle height may become
lower when driving with the com-
pact spare tire compared to when
driving with standard tires. Be
careful when driving over uneven
road surfaces.
■Driving with tire chains and
the compact spare tire
Do not fit tire chains to the com-
pact spare tire.
Tire chains may damage the vehi-
cle body and adversely affect driv-
ing performance.
■When replacing the tires
(vehicles with tire pressure
warning system)
When removing or fitting the
wheels, tires or th e tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.

6608-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.663)
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. ( P.240)
 There may be a malfunction
in the immobilizer system.
( P. 8 2 )
 There may be a malfunction
in the steering lock system.
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.660) One of the following may be the
cause of the problem:

The 12-volt battery may be
discharged. ( P.665)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.586)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.665)
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.586)
Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.210,
212)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound
Starting the hybrid sys-
tem in an emergency