Arm TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 13
How to search .......................... 14
Pictorial index .......................... 16
1-1. For safe use Before driving ................... 28
For safe driving ................ 29
Seat belts ......................... 31
SRS airbags ..................... 35
Front passenger occupant classification system ...... 45
Exhaust gas precautions.. 50
1-2. Child safety Riding with children .......... 51
Child restraint systems..... 52
1-3. Emergency assistance Safety Connect ................ 67
1-4. Hybrid system Hybrid system features .... 72
Hybrid system precautions ....................................... 77
1-5. Theft deterrent system Immobilizer system .......... 82
Alarm................................ 85
2-1. Instrument cluster Warning lights and indicators....................................... 88
Gauges and meters (with 4.2- inch display) ................... 94Gauges and meters (with 7-
inch display) ................... 98
Multi-information display 103
Energy monitor/ consumption
screen.......................... 113
3-1. Key information Keys .............................. 122
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 128
Back door ...................... 134
Smart key system .......... 148
3-3. Adjusting the seats Front seats .................... 154
Rear seats ..................... 155
Driving position memory 157
Head restraints .............. 160
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 162
Inside rear view mirror ... 163
Digital Rear-view Mirror . 165
Outside rear view mirrors .................................... 174
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 176
Moon roof ...................... 179
Panoramic moon roof .... 182
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

27
1
1
For safety and security
For safety and security
1-1. For safe useBefore driving ................. 28
For safe driving .............. 29
Seat belts ....................... 31
SRS airbags ................... 35
Front passenger occupant classification system .... 45
Exhaust gas precautions 50
1-2. Child safety Riding with children ........ 51
Child restraint systems... 52
1-3. Emergency assistance Safety Connect .............. 67
1-4. Hybrid system Hybrid system features .. 72
Hybrid system precautions ..................................... 77
1-5. Theft deterrent system Immobilizer sys tem ........82
Alarm.............................. 85

291-1. For safe use
1
For safety and security
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P.154)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
( P.154)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. ( P.160)
Wear the seat belt correctly.
( P.32)
WA R N I N G
■Before driving
●Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (clips). Be espe-
cially careful to perform this
check after cleaning the floor.
●With the hybrid system stopped
and the shift lever in P, fully
depress each pedal to the floor
to make sure it does not inter-
fere with the floor mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture
A
B
C
D

311-1. For safe use
1
For safety and security
Seat belts
Make sure that all occu-
pants are wearing their seat
belts before driving the
vehicle.
WA R N I N G
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident.
Failure to do so may cause death
or serious injury.
■Wearing a seat belt
●Ensure that all passengers wear
a seat belt.
●Always wear a seat belt prop-
erly.
●Each seat belt should be used
by one person only. Do not use
a seat belt for more than one
person at once, including chil-
dren.
●Toyota recommends that chil-
dren be seated in the rear seat
and always use a seat belt
and/or an appropriate child
restraint system.
●To achieve a proper seating
position, do not recline the seat
more than necessary. The seat
belt is most effective when the
occupants are sitting up straight
and well back in the seats.
●Do not wear the shoulder belt
under your arm.
●Always wear your seat belt low
and snug across your hips.
■Pregnant women
Obtain medical advice and wear
the seat belt in the proper way.
(  P. 3 2 )
Women who are pregnant should
position the lap belt as low as
possible over the hips in the same
manner as other occupants,
extending the shoulder belt com-
pletely over the shoulder and
avoiding belt contact with the
rounding of the abdominal area.
If the seat belt is not worn prop-
erly, not only the pregnant
woman, but also the fetus could
suffer death or se rious injury as a
result of sudden braking or a colli-
sion.
■People suffering illness
Obtain medical advice and wear
the seat belt in the proper way.
(  P. 3 2 )
■When children are in the vehi-
cle
 P. 6 0
■Seat belt damage and wear
●Do not damage the seat belts
by allowing the belt, plate, or
buckle to be jammed in the
door.

501-1. For safe use
Exhaust gas precau-
tions
Harmful substance to the
human body is included in
exhaust gases if inhaled.
WA R N I N G
Exhaust gases contain harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
■Important points while driving
●Keep the back door closed.
●If you smell exhaust gases in
the vehicle even when the back
door is closed, open the side
windows and have the vehicle
inspected at your Toyota dealer
as soon as possible.
■When parking
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.
●Do not leave the vehicle with
the hybrid system operating for
a long time.
If such a situation cannot be
avoided, park the vehicle in an
open space and ensure that
exhaust fumes do not enter the
vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem operating, exhaust gases
may collect and enter the vehi-
cle.
■Exhaust pipe
The exhaust system needs to be
checked periodically. If there is a
hole or crack caused by corro-
sion, damage to a joint or abnor-
mal exhaust noise, be sure to
have the vehicle inspected and
repaired by your Toyota dealer.

531-2. Child safety
1
For safety and security
WA R N I N G
●Toyota strongly urges the use of
a proper child restraint system
that conforms to the weight and
size of the child, installed on the
rear seat. According to accident
statistics, the child is safer when
properly restrained in the rear
seat than in the front seat.
●Holding a child in your or some-
one else’s arms is not a substi-
tute for a child restraint system.
In an accident, the child can be
crushed against the windshield
or between the holder and the
interior of the vehicle.
■Handling the child restraint
system
If the child restrai nt system is not
properly fixed in place, the child or
other passengers may be seri-
ously injured or e ven killed in the
event of sudden braking, sudden
swerving, or an accident.
●If the vehicle were to receive a
strong impact from an accident,
etc., it is possib le that the child
restraint system has damage
that is not readily visible. In
such cases, do not reuse the
restraint system.
●Make sure you have complied
with all installation instructions
provided with the child restraint
system manufacturer and that
the system is properly secured.
●Keep the child restraint system
properly secured on the seat
even if it is not in use. Do not
store the child restraint system
unsecured in the passenger
compartment.
●If it is necessary to detach the
child restraint system, remove it
from the vehicle or store it
securely in the luggage com-
partment.

561-2. Child safety
A child restraint system for a
small child or baby must itself be
properly restrained on the seat
with the lap portion of the
lap/shoulder belt.
■Installing child restraint
system using a seat belt
(child restraint lock func-
tion belt)
Install the child restraint system
in accordance to the operation
WA R N I N G
●A forward-facing child restraint
system may be installed on the
front passenger seat only when
it is unavoidable. When install-
ing a forward-facing child
restraint system on the front
passenger seat, adjust the seat-
back angle to the most upright
position, move the seat to the
rearmost position, even if the
“AIR BAG OFF” indicator light is
illuminated.
If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,
remove the head restraint.
●Do not allow the child to lean
his/her head or any part of
his/her body against the door or
the area of the seat, front or rear
pillars, or roof side rails from
which the SRS side airbags or
SRS curtain shield airbags
deploy even if the child is
seated in the child restraint sys-
tem. It is dangerous if the SRS
side and curtain shield airbags
inflate, and the impact could
cause death or serious injury to
the child.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Use a child restraint system
suitable to the age and size of
the child and install it to the rear
seat.
●If the driver’s seat interferes
with the child restraint system
and prevents it from being
attached correct ly, attach the
child restraint system to the
right-hand rear seat.
●Adjust the front passenger seat
so that it does not interfere with
the child restraint system.
Child restraint system
fixed with a seat belt

731-4. Hybrid system
1
For safety and security
*: When the hybrid battery (traction battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. ( P. 7 3 )
■During normal driving
The gasoline engine is predomi-
nantly used. The electric motor
(traction motor) charges the
hybrid battery (traction battery)
as necessary.
■When accelerating sharply
When the accelerator pedal is
depressed heavily, the power of
the hybrid battery (traction bat-
tery) is added to that of the gas-
oline engine via the electric
motor (traction motor).
■When braking (regenera-
tive braking)
The wheels operate the electric
motor (traction motor) as a
power generator, and the hybrid
battery (traction battery) is
charged.
■Regenerative braking
In the following si tuations, kinetic
energy is converted to electric
energy and deceleration force can
be obtained in conjunction with the
recharging of the hybrid battery
(traction battery).
●The accelerator pedal is released
while driving with the shift lever in
D or S.
●The brake pedal is depressed
while driving with the shift lever in
D or S.
■EV indicator
The EV indicator comes on when the vehicle is driven using only the
electric motor (traction motor) or the
gasoline engine is stopped.
The on/off operation of the EV indi-
cator can be changed. (
P.108)
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and
stops automatically. However, it may
not stop automatic ally in the follow-
ing conditions
*:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the
hybrid battery (traction battery) is
high or low
●When the heater is switched on
*: Depending on the circumstances, the gasoline engine may also not
stop automatically in other situa-
tions.
■Charging the hybrid battery
(traction battery)
As the gasoline engine charges the
hybrid battery (trac tion battery), the
battery does not need to be charged
from an outside source. However, if
the vehicle is left parked for a long
time the hybrid battery (traction bat-
tery) will slowly dis charge. For this
reason, be sure to drive the vehicle
at least once every few months for
at least 30 minutes or 10 miles (16
km). If the hybrid battery (traction
battery) becomes fully discharged
and you are unabl e to start the
hybrid system, contact your Toyota
dealer.

851-5. Theft deterrent system
1
For safety and security
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows and moon
roof (if equipped) or pan- oramic moon roof (if
equipped) are closed before
the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system
will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few
seconds.)
■System maintenance
The vehicle has a maintenance-free
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 Vehicles without smart key
system: A locked door is
unlocked or opened in any
way other than using the
wireless remote control or
key. (The doors will lock
again automatically.)
 Vehicles with smart key sys-
tem: A locked door is
unlocked or opened in any
way other than using the
entry function, wireless
remote control or mechani-
cal key. (The doors will lock
again automatically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system

861-5. Theft deterrent system
(Stopping the alarm deactivates the
alarm system.)
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle using an inside lock but-
ton.
●The 12-volt battery is recharged or
replaced when the vehicle is
locked. (P.665)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the
vehicle unlocks the door and the
alarm is activated.
●While the alarm is activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
12-volt battery.
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.