tow TOYOTA RAV4 PLUG-IN HYBRID 2021 User Guide

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2-2. Charging
Plug-in hybrid system
■When the outside temperature is low or high
The level shown on the SOC (State of
Charge) gauge ( →P.174) may drop slightly when the power switch is turned
to ON, even if charging has been com -
pleted and the hybrid battery (traction battery) is fully charged. However, this
does not indicate a malfunction.
■When removing the charging con -
nector
Unlock the doors using the smart entry
& start system or wir eless remote con-
trol to unlock the ch arging connector, check that the lock is released, and then
pull the charging connector towards you.
( →P.121)
■If the charging connector cannot be unlocked
→ P.123
WARNING
■After charging
Remove the plug if it will not be used for a long time.
Dirt and dust may accumulate plug or
socket, which could cause a malfunc - tion or fire, possibly leading to death
or serious injury.
NOTICE
■After charging
●Store the AC charging cable out of
reach from infants and children.
●After disconnecting the charging
connector from the AC charging
inlet, make sure t o put on the AC charging inlet cap and close the
charging port lid. If the AC charging
inlet cap is not put on, water or for- eign objects may enter the AC
charging inlet, which could lead to
vehicle damage.
●After removing the plug from the socket, keep it in a safe place free
from moisture and dust. The AC
charging cable or plug may be dam - aged if the cable i s stepped on or
ridden over by the vehicle.

2184-2. Opening, closing and locking the doors
●When an external radio wave source
interferes with the communication between the electronic key and the
vehicle ( →P.225)
●When charging from an external
power source or connecting the AC
charging cable
●When the vehicle is parked near an
electrical noise sou rce which affects the sensitivity of the Hands Free
Power Back Door, such as a pay park -
ing spot, gas stat ion, electrically heated road, or fluorescent light
●When the vehicle is near a TV tower, electric power plant , radio station,
large display, airpor t or other facility
that generates strong radio waves or electrical noise
●When a large amoun t of water is applied to the rear bumper, such as
when the vehicle is being washed or
in heavy rain
●When mud, snow, ice, etc. is attached
to the rear bumper
●When the vehicle has been parked for
a while near objects that may move and contact the rear bumper, such as
plants
●When an accessory is installed to the
rear bumper
If an accessory has been installed, turn
the Hands Free Power Back Door oper -
ation setting off.
■Preventing unintentional operation
of the Hands Free Power Back Door (vehicles with Hands Free Power
Back Door)
When an electronic key is in the opera - tion range, the Hands Free Power Back
Door may operate unintentionally, so be
careful in the following situations.
●When a large amoun t of water is
applied to the rear bumper, such as
when the vehicle is being washed or in heavy rain
●When dirt is wiped off the rear bumper
●When a small animal or small object,
such as a ball, mov es under the rear
bumper
●When an object is moved from under
the rear bumper
●If someone is swinging their legs while
sitting on the rear bumper
●If the legs or anot her part of some-
one’s body contacts t he rear bumper while passing b y the vehicle
●When the vehicle is parked near an electrical noise source which affects
the sensitivity of the Hands Free
Power Back Door, such as a pay park - ing spot, gas station, electrically
heated road, or fluorescent light
●When the vehicle is near a TV tower,
electric power plant , radio station,
large display, airport or other facility that generates strong radio waves or
electrical noise
●When the vehicle is parked in a place
where objects such as plants are near
the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear bumper
●When the vehicle is being towed
To prevent unintentional operation, turn
the Hands Free Power Back Door oper -
ation setting off. ( →P.186)
■When reconnecting the 12-volt bat- tery
To enable the power back door to oper -
ate properly, close the back door manu - ally.
■If the back door opener is inopera - tive
The back door can be unlocked from the
inside.
1 Remove the cover.
To prevent damage, c over the tip of the
screwdriver with a rag.

225
4
4-2. Opening, closing and locking the doors
Before driving
■Turning an electronic key to bat -
tery-saving mode
●When battery-saving mode is set, bat -
tery depletion is minimized by stop - ping the electronic key from receiving
radio waves.
Press twice while pressing and
holding .
Confirm that the electronic key indicator
flashes 4 times.
While the battery- saving mode is set,
the smart entry & start system cannot be
used. To cancel the f unction, press any
of the electronic key buttons.
●Electronic keys t hat will not be used for long periods of time can be set to
the battery-saving mode in advance.
■Conditions affecting operation
The smart entry & start system uses
weak radio waves. In the following situa - tions, the communication between the
electronic key and t he vehicle may be
affected, preventing the smart entry & start system, wireless remote control
and immobilizer system from operating
properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio station, large dis- play, airport or oth er facility that gen-
erates strong radio waves or electrical
noise
●When the electronic key is in contact
with, or is covered by the following metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have aluminum
foil inside • Metallic wallets or bags
•Coins
• Hand warmers made of metal • Media such as CDs and DVDs
●When other wirele ss key (that emits radio waves) is being used nearby
●When carrying the electronic key together with the following devices
that emit radio waves
• Portable radio, cellular phone, cord - less phone or other wireless commu -
nication devices
• Another vehicle’s el ectronic key or a wireless key that emits radio waves
• Personal computer s or personal digi-
tal assistants (PDAs) • Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the
rear window
●When the electroni c key is placed
near a battery charger or electronic devices
●When the vehicle is parked in a pay parking spot where radio waves are
emitted.
If the doors cannot be locked/unlocked using the smart entry & start system,
lock/unlock the doors by performing any
of the following:
●Bring the electronic key close to either
front door handle and operate the entry function.
●Operate the wireless remote control. If the doors cannot be locked/unlocked
using the above methods, use the
mechanical key. ( →P.204)
If the hybrid system cannot be started
using the smart entry & start system,
refer to P.605.
■Note for the entry function
●Even when the electronic key is within
the effective range (detection areas),
the system may not operate properly in the following cases:

2724-3. Adjusting the seats
■Before folding down the seat-
backs
1 Park the vehicle in a safe place.
Apply the parking brake (→P.326) and
shift the shift lever to P. ( →P.322)
2Adjust the position of the front
seat and the angle of the seat -
back. ( →P.270)
Depending on the position of the front
seat, if the seatb ack is folded back- ward, it may interfere with the operation
of the rear seat.
3 Lower the head restraint of the
rear seat. ( →P.276)
4 Stow the armrest of the rear
seat if it is pulled out. ( →P.484)
This step is not necessary when oper-
ating the left side seat only.
■Folding down the seatbacks
While pulling the seatback angle
adjustment lever , fold the seat-
back down.
■Returning the rear seatbacks
To avoid trapping the seat belt
between the seat and the inside of
the vehicle, pass the seat belt out-
side the seat belt guide and
then return the seatback securely
to the locked position.
WARNING
●After adjusting the seat, make sure
that the seat is locked in position.
If the seatback is not securely locked, the red marking will be visi -
ble. Make sure that the red marking
is not visible.
Folding down the rear seat -
backs
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Observe the following precautions. Failure to do so may result in death or
serious injury.
■When folding the rear seatbacks
down
●Do not fold the seatbacks down while driving.
●Stop the vehicle on level ground,
set the parking bra ke and shift the shift lever to P.
●Do not allow anyone to sit on a folded seatback or in the luggage
compartment whi le driving.
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2764-3. Adjusting the seats
■Front seats
1 Up
Pull the head restraints up.
2Down
Push the head restraint down while
pressing the lock release button .
■Rear seats
1 Up
Pull the head restraints up.
2Down
Push the head restraint down while
pressing the lock release button .
■Adjusting the height of the head
restraints (front seats)
Make sure that the h ead restraints are
adjusted so that the center of the head
restraint is closest to the top of your ears.
■Adjusting the rear seat head restraint
Always raise the head restraint one level
from the stowed position when using.
Pull the head res traint up while
pressing the lock release button
.
Head restraints
Head restraints are provided
for all seats.
WARNING
■Head restraint precautions
Observe the following precautions
regarding the head restraints. Failure to do so may result in death or
serious injury.
●Use the head restraints designed for each respective seat.
●Adjust the head restraints to the correct positio n at all times.
●After adjusting the head restraints, push down on them and make sure
they are locked in position.
●Do not drive with the head
restraints removed.
Vertical adjustment
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2864-4. Adjusting the steering wheel and mirrors
SymptomLikely causeSolution
The image is dif-
ficult to see.
The mirror surface is dirty.Clean the mirror surface gently,
using a soft dry cloth.
Sunlight or headlights are shin -
ing directly into the Digital Rear-
view Mirror.
Change to optical mirror mode.
(If the light is coming through
the panoramic moon roof [if
equipped], close the electronic
sunshade.)
• The vehicle is in a dark area.
• The vehicle is near a TV
tower, broadcasting station,
electric power plant, or other
location where strong radio
waves or electrical noise may
be present.
• The temperatu re around the
camera is extremely high/low.
• The ambient temperature is
extremely low.
• It is raining or humid.
• Sunlight or headlights are
shining directly into the cam -
era lens.
• The vehicle is under fluores -
cent lights, sodium lights,
mercury lights, etc.
• Exhaust gas is obstructing the
camera.
Change to optical mirror mode.
(Change back to digital mirror
mode when the conditions have
improved.)
Foreign matters such as water
droplets or dust is on the cam-
era lens.
Wipe the camer a lens with a
damp soft cloth.

2904-4. Adjusting the steering wheel and mirrors
1Folds the mirrors
2 Extends the mirrors
Putting the outside rear view mirror
folding switch in the neutral position
sets the mirrors t o automatic mode.
Automatic mode allows the folding or
extending of the mirrors to be linked to
locking/unlocking of the doors.
■Using automatic mode in cold
weather
When automatic mod e is used in cold
weather, the door mirror could freeze up
and automatic stowing and return may not be possible. In this event, remove
any ice and snow fro m the door mirror,
then either operate the mirror using manual mode or mov e the mirror by
hand.
■Customization
The automatic mirror folding and extending operati on can be changed.
(Customizable features: →P.636)
Folding the mirrors
WARNING
■When a mirror is moving
To avoid personal injury and mirror malfunction, be careful not to get your
hand caught by the moving mirror.

5
299
5
Driving
Driving
5-1. Before driving
Driving the vehicle ............ 300
Cargo and luggage ........... 306
Trailer towing .................... 308
5-2. Driving procedures
Power (ignition) switch ...... 317
Hybrid transmission .......... 321
Turn signal lever ............... 325
Parking brake ................... 326
Brake Hold ........................ 329
5-3. Operating the lights and wip -
ers
Headlight switch ............... 332
AHB (Automatic High Beam)
....................................... 334
Fog light switch ................. 337
Windshield wipers and washer
....................................... 338
Rear window wiper and washer
....................................... 340
5-4. Refueling
Opening the fuel tank cap. 342
5-5. Using the driving support
systems
Toyota Safety Sense ........ 344
PCS (Pre-Collision System)
....................................... 355
LTA (Lane Tracing Assist) 362
RSA (Road Sign Assist) ... 372
Dynamic radar cruise control
with full-speed range ...... 376
Cruise control ................... 388
Speed limiter ..................... 391
BSM (Blind Spot Monitor) . 393
Toyota parking assist-sensor
........................................ 414
PKSB (Parking Support Brake)
........................................ 420
Parking Support Brake function
(static objects) ................ 424
Parking Support Brake function
(rear-crossing vehicles) .. 430
Driving mode select switch 434
Trail Mode ......................... 435
GPF (Gasoline Particulate Fil -
ter) system ...................... 437
Driving assist systems ...... 438
5-6. Driving tips
Winter driving tips ............. 445
Utility vehicle precautions . 448

301
5
5-1. Before driving
Driving
■Driving in the rain
●Drive carefully when it is raining,
because visibility will be reduced, the
windows may become fogged-up, and the road could be slippery.
●Drive carefully when it starts to rain, as the road surfa ce could be espe-
cially slippery.
●Refrain from hig h speeds when driv-
ing on an expressw ay in the rain,
because there may be a layer of water between the tires and the road sur -
face, preventing the steering and
brakes from operating properly.
■ECO Accelerator Guidance ( →P.182)
It is easier to drive in an Eco-friendly
manner by driving while referring to the ECO Accelerator Guidance display.
Also, by using the ECO Accelerator
Guidance it is easier to increase the “Eco Score” evaluation.
●When starting off: While staying within the ECO Accelerator Guidance range,
gradually depress the accelerator
pedal and accelerate to the desired speed. If excessive acceleration is
avoided, the “Start” score will
increase.
●When driving: After accelerating to the
desired speed, release the accelera - tor pedal and drive at a stable speed
within the ECO Accelerator Guidance
range. By keeping the vehicle within the ECO Accelerator Guidance range,
the “Cruise” score will increase.
●When stopping: When stopping the
vehicle, early releasing the accelera -
tor pedal will cause the “Stop” score to increase.
■Restraining the hybrid system out - put (Brake Override System)
●When the accelerator and brake ped - als are depressed at the same time,
the hybrid system output may be
restrained.
●A warning message is displayed on
the multi-information display and
head-up display (if equipped) while
the system is operating. ( →P.574)
■Restraining sudden start (Drive- Start Control)
●When the following unusual operation is performed, the hybrid system output
may be restrained.
• When the shift leve r is shifted from R
to D, D to R, N to R, P to D*, or P to R*
(D includes S) with the accelerator
pedal depressed, a warning message appears on the multi-information dis -
play and head-up display (if
equipped). If a warning message is shown on the multi-information dis -
play, read the message and follow the
instructions. • When the accelerator pedal is
depressed too much while the vehicle
is in reverse.*: Depending on the sit uation, the shift
lever may not be changed.
●While Drive-Start Control is being acti -
vated, your vehicle may have trouble escaping from the mud or fresh snow.
In such case, deactivate TRC
( →P.439) to cancel Drive-Start Con- trol so that the vehi cle may be able to
escape from the mud or fresh snow.
●Drive-Start Control does not work
when Trail Mode is turned on.
■Breaking in your new Toyota
To extend the life of the vehicle, observ- ing the following precautions is recom -
mended:
●For the first 300 km (200 miles):
Avoid sudden stops.
●For the first 800 km (500 miles):
Do not tow a trailer.
●For the first 1000 km (600 miles): • Do not drive at extremely high
speeds.
• Avoid sudden acceleration. • Do not drive continuously in low
gears.
• Do not drive at a c onstant speed for extended periods.

3065-1. Before driving
NOTICE
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure t o have any autho- rized Toyota retailer or Toyota autho -
rized repairer, or any reliable repairer
check the following:
●Brake function
●Changes in quantity and quality of
oil and fluid used for the engine, hybrid transaxle (front and rear),
etc.
●Lubricant condition for the bearings
and suspension joints (where possi -
ble), and the function of all joints, bearings, etc.
■When parking the vehicle
Always set the park ing brake, and
shift the shift lever to P. Failure to do
so may cause the vehicle to move or the vehicle may accelerate suddenly
if the accelerator pedal is accidentally
depressed.
Cargo and luggage
Take notice of the following
information about storage pre -
cautions, cargo capacity and
load.
WARNING
■Things that must not be carried
in the luggage compartment
The following things may cause a fire if loaded in the luggage compartment:
●Receptacles containing gasoline
●Aerosol cans
■Storage precautions
Observe the following precautions.
Failure to do so m ay prevent the ped-
als from being depressed properly, may block the driver’s vision, or may
result in items hitting the driver or
passengers, possibly causing an acci - dent.
●Stow cargo and l uggage in the lug-
gage compartment whenever pos - sible.
●Do not stack anything in the lug - gage compartment higher than the
seatbacks.
●When you fold down the rear seats,
long items should not be placed
directly behind the front seats.
●Never allow anyone to ride in the
luggage compartment. It is not designed for passengers. They
should ride in their seats with their
seat belts properl y fastened. Other- wise, they are much more likely to
suffer death or serious bodily injury,
in the event of sudden braking, sud - den swerving or an accident.