TOYOTA RAV4 PLUG-IN HYBRID 2022 Owners Manual

8
499
8
When trouble arises
When trouble arises
8-1. Essential information
Emergency flashers .......... 500
If your vehicle has to be
stopped in an emergency 500
If the vehicle is submerged or
water on the road is rising
....................................... 501
8-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 503
If you think something is wrong
....................................... 506
If a warning light turns on or a
warning buzzer sounds... 508
If a warning message is dis-
played ............................. 518
If you have a flat tire (vehicles
without spare tire) ........... 522
If you have a flat tire (vehicles
with spare tire) ................ 533
If the hybrid system will not
start ................................ 541
If you lose your keys ......... 543
If the fuel filler door cannot be
opened ........................... 543
If the electronic key does not
operate properly ............. 544
If the 12-volt battery is dis-
charged .......................... 546
If your vehicle overheats... 551
If the vehicle becomes stuck
....................................... 555

5008-1. Essential information
8-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch once
again.
QEmergency flashers
OIf the emergency flashers are used for a long time while the hybrid system is not operating (while the “READY” indi-
cator is not illuminated), the 12-volt battery may discharge.
OIf any of the SRS airbags deploy (inflate) or in the event of a strong rear impact, the emergency flashers will
turn on automatically. The emergency flashers will turn off automatically after operating for
approximately 20 minutes. To manu- ally turn the emergency flashers off, press the switch twice. (The emer-
gency flashers may not turn on auto- matically depending on the force of the impact and conditions of the colli-
sion.)
1 Steadily step on the brake pedal
with both feet and firmly depress
it.
Do not pump the brake pedal repeat- edly as this will increase the effort required to slow the vehicle.
2 Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be shifted
to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as possi-
ble.
4 To stop the hybrid system:
Press and hold the power switch
for 2 consecutive seconds or
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped in the road due to a
breakdown, etc.
Operating instructions
If your vehicle has to be
stopped in an emer-
gency
Only in an emergency, such as
if it becomes impossible to
stop the vehicle in the normal
way, stop the vehicle using the
following procedure:
Stopping the vehicle

501
8
8-1. Essential information
When trouble arises
more, or press it briefly 3 times
or more in succession.
5 Stop the vehicle in a safe place
by the road.
QIf emergency stopped
The functions of the air conditioning, etc.
may be partially limited in order to reduce the power consumption of the 12-volt battery.
 If the door can be opened, open
the door and exit the vehicle.
 If the door can not be opened,
open the window using the
power window switch and ensure
an escape route.
 If the window can be opened,
exit the vehicle through the win-
dow.
 If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to
the point that the water pressure
inside of the vehicle equals the
water pressure outside of the
vehicle and then open the door
after waiting for the rising water
to enter the vehicle, and exit the
vehicle. When the outside water
level exceeds half the height of
the door, the door cannot be
opened from the inside due to
WARNING
QIf the hybrid system has to be turned off while driving
Turning the hybrid system off while driving will not cause a loss of steer-ing or braking control. However,
power assist for the steering wheel may be lost making it difficult to steer smoothly before stopping the vehicle
depending on the remaining charge in the 12-volt battery or usage condi-tions. Decelerate as much as possible
before turning off the hybrid system.
If the vehicle is sub-
merged or water on the
road is rising
This vehicle is not designed to
be able to drive on roads that
are deeply flooded with water.
Do not drive on roads where
the roads may be submerged
or the water may be rising. It is
dangerous to remain in the
vehicle, if it anticipated that the
vehicle will be flooded or set a
drift. Remain calm and follow
the following.

5028-1. Essential information
water pressure.
QWater level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical equipment will get damaged, the power
windows will not operate, the engine and motor stop, and the vehicle may not be able to get moving.
QUsing an emergency escape ham-
mer*1
Laminated glass*2 is used in the wind- shield and the windows on this vehicle.
Laminated glass cannot be shattered
with an emergency hammer*1.*1: Contact any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer or aftermarket
accessory manufacturer for further
information about an emergency
hammer.
*2: If equipped
QHow to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets of glass pasted together.
Laminated glass
Tempered glass
A
B
WARNING
QCaution while driving
Do not drive on roads where the
roads may be submerged or the water may be rising. Otherwise the vehicle may be damaged and cannot move,
as well as become flooded and set a drift, which may lead to death.

503
8
8-2. Steps to take in an emergency
When trouble arises
8-2.Ste ps to take in an emerg ency
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or commercial
towing service, using a wheel-
lift type truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
If towing your vehicle with a
wheel-lift type truck, use a tow-
ing dolly. ( P.503, 504)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
QWhen towing the vehicle
Be sure to transport the vehicle with all four wheels raised off the ground.
If the vehicle is towed with the tires contacting the ground, the drivetrain or related parts may be damaged, the
vehicle may fly off the truck, or elec- tricity generated by the operation of the motor may cause a fire to occur
depending on the nature of the dam- age or malfunction.
QWhile towing
OWhen towing using cables or chains, avoid sudden starts, etc. which place excessive stress on the
towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, bro-
ken debris may hit people, and cause serious damage.
ODo not turn the power switch off.There is a possibility that the steer-ing wheel is locked and cannot be
operated.
QInstalling towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.

5048-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
 The hybrid system warning mes-
sage is shown on the multi-infor-
mation display and the vehicle
does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
NOTICE
QTo prevent damage to the vehicle when towing using a wheel-lift
type truck
ODo not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels straight.
OWhen raising the vehicle, ensure adequate ground clearance for tow-
ing at the opposite end of the raised vehicle. Without adequate clear-ance, the vehicle could be dam-
aged while being towed.
QTo prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
QTo prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
NOTICE
QTowing with a sling-type truck
Do not tow with a sling-type truck to prevent body damage.

505
8
8-2. Steps to take in an emergency
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench
and towing eyelet. ( P.523,
534)
2 Using a flathead screwdriver,
remove eyelet cover ( ), and
then remove eyelet cover ( ).
To protect the bodywork, place a rag
between the screwdriver and the vehi- cle body as shown in the illustration.
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench (if equipped) or hard
metal bar.
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure
A
B

5068-2. Steps to take in an emergency
5Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle
body.
6 Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake
function. (if equipped): P.379
If the hybrid system does not start, turn the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.283)
When the shift lever cannot be shifted:
 P.279
QWhile towing
If the hybrid system is not running, the power assist for the brakes and steering will not function, making steering and
braking more difficult.
QWheel nut wrench (if equipped)
Wheel nut wrench is installed in the deck under tray. ( P.523, 534)
Fluid leaks under the vehicle
(Water dripping from the air con-
ditioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 High coolant temperature warn-
ing light flashes or come on
 Changes in exhaust sound
 Excessive tire squeal when cor-
nering
 Strange noises related to the
suspension system
 Pinging or other noises related to
the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer as soon as possi-
ble.
Visible symptoms
Audible symptoms
Operational symptoms

507
8
8-2. Steps to take in an emergency
When trouble arises
 Vehicle pulls heavily to one side
when braking
 Vehicle pulls heavily to one side
when driving on a level road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor

5088-2. Steps to take in an emergency
QBrake system warning light (warning buzzer)
QBrake system warning light
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then goes
off, this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(Red)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer. Continuing to drive the vehicle may
be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
 The parking brake system;
 The regenerative braking system; or
 The electronically controlled brake system
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.