door lock TOYOTA RAV4 PLUG-IN HYBRID 2023 Service Manual

249
4
4-2. Opening, closing and locking the doors
Before driving
WARNING
■Back door closer
●In the event that the back door is
left slightly open, the back door closer will automatically close it to the fully closed position. It takes
several seconds before the back door closer begins to operate. Be careful not to catch fingers or any-
thing else in the back door, as this may cause bone fractures or other serious injuries.
●Use caution when using the back door closer as it still operates when
the power back door system is can- celed.
■Power back door
Observe the following precautions when operating the power back door.
Failure to do so may cause death or serious injury.
●Check the safety of the surrounding
area to make sure there are no obstacles or anything that could cause any of your belongings to get
caught.
●If anyone is in the vicinity, make
sure they are safe and let them know that the back door is about to open or close.
●If the power back door system is turned off while the back door is
operating automatically, the auto- matic operation is stopped. The back door then has to be operated
manually. Take extra care when on an incline, as the back door may open or close unexpectedly.
●If the operating conditions of the power back door are no longer met, a buzzer may sound and the back
door may stop opening or closing. The back door then has to be oper-ated manually. Take extra care
when on an incline, as the back door may open or close abruptly.
●On an incline, the back door may suddenly shut after it opens. Make sure the back door is fully open and
secure.
●In the following situations, the
power back door may detect an abnormality and automatic opera-tion may be stopped. In this case,
the back door has to be operated manually. Take extra care when on an incline, as the back door may
open or close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery voltage suddenly drops, such as when the power switch is turned to ON or the
hybrid system is started during automatic operation
●If a bicycle carrier or similar heavy object is attached to the back door, the power back door may not oper-
ate, causing itself to malfunction, or the back door may suddenly shut again after being opened, causing
someone’s hands, head or neck to be caught and injured. When installing an accessory part to the
back door, using a genuine Toyota part is recommended.
■Jam protection function
Observe the following precautions. Failure to do so may cause death or
serious injury.
●Never use any part of your body to intentionally activate the jam pro-
tection function.

2504-2. Opening, closing and locking the doors
WARNING
●The jam protection function may not work if something gets caught just
before the back door fully closes. Be careful not to catch fingers or anything else.
●The jam protection function may not work depending on the shape of the
object that is caught. Be careful not to catch fingers or anything else.
■Hands Free Power Back Door (if equipped)
Observe the following precautions
when operating the Hands Free Power Back Door.Failure to do so may cause death or
serious injury.
●Check the safety of the surrounding area to make sure there are no
obstacles or anything that could cause any of your belongings to get caught.
●When putting your foot near the lower center part of the rear bumper
and moving it from the rear bumper, be careful not to touch the exhaust pipes until they have cooled down
sufficiently, as touching hot exhaust pipes can cause burns.
●Do not leave the electronic key within the effective range (detection area) of the luggage compartment.
NOTICE
■Back door spindles
The back door is equipped with spin-
dles that hold the back door in place. Observe the following precautions. Failure to do so may cause damage
to the back door spindle, resulting in malfunction.
●Do not attach any foreign objects, such as stickers, plastic sheets, or adhesives to the spindle rod.
●Do not attach any accessories other than genuine Toyota parts to
the back door.
●Do not place your hand on the spin-
dle or apply lateral forces to it.
■To prevent back door closer mal-
function
Do not apply excessive force to the back door while the back door closer
is operating. Applying excessive force may cause the back door closer to malfunction.
■To prevent damage to the power back door
●Make sure that there is no ice between the back door and frame that would prevent movement of the
back door. Operating the power back door when excessive load is present on the back door may
cause a malfunction.
●Do not apply excessive force to the
back door while the power back door is operating.

251
4
4-2. Opening, closing and locking the doors
Before driving
The settings of the power back door
system can be changed by select-
ing the “Vehicle Settings” from the
screen of the multi-information
display and displaying the “PBD”
screen. ( P.206)
The changed power back door settings
are not reset by turning the power
switch to OFF. In order to restore the
original settings, they need to be
NOTICE
●Take care not to damage the sen- sors (installed on the right and left
edges of the power back door) with a knife or other sharp object. If the sensor is disconnected, the power
back door will not close automati- cally.
■Hands Free Power Back Door precautions (if equipped)
The kick sensor is located behind
lower center part of the rear bumper. Observe the following to ensure that the Hands Free Power Back Door
function operates properly:
●Keep the lower center part of the rear bumper clean at all times.
If the lower center part of the rear bumper is dirty or covered with snow, the kick sensor may not
operate. In this situation, clean off the dirt or snow, move the vehicle from the current position and then
check if the kick sensor operates. If it does not operate, have the vehi-cle inspected by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●Do not apply coatings that have a rain clearing (hydrophilic) effect, or other coatings, to the lower center
part of the rear bumper.
●Do not park the vehicle near objects
that may move and contact the lower center part of the rear bumper, such as grass or trees.
If the vehicle has been parked for a while near objects that may move and contact the lower center part of
the rear bumper, such as grass or trees, the kick sensor may not oper-ate. In this situation, move the vehi-
cle from the current position and then check if the kick sensor oper-ates. If it does not operate, have the
vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●Do not subject the kick sensor or its surrounding area to a strong impact.
If the kick sensor or its surrounding area has been subjected to a strong impact, the kick sensor may not
operate properly. If the kick sensor does not operate in the following situations, have the vehicle
inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
• The kick sensor or its surrounding area has been subjected to a strong impact.
• The lower center part of the rear bumper is scratched or damaged.
●Do not disassemble the rear bumper.
●Do not attach stickers to the rear bumper.
●Do not paint the rear bumper.
●If a bicycle carrier or similar heavy
object is attached to the power back door, disable the Hands Free Power Back Door. ( P.206)
Changing settings of the
power back door system
(vehicles with power back
door)

2524-2. Opening, closing and locking the doors
changed back on the screen of the
multi-information display.
The open position of the power
back door can be adjusted.
1Stop the back door in the desir-
able position. (P.243)
2Press and hold the power back
door switch on the back door for
approximately 2 seconds.
When the settings are completed, the
buzzer sounds 4 times.
When opening the back door the next
time, the back door will stop at that
position.
■Canceling the adjusted open posi-
tion of the back door
Press and hold the power back door
switch on the back door for approxi-
mately 7 seconds.
After the buzzer sounds 4 times, it
sounds twice more. When the power
back door does the opening operation
the next time, the door will open to the
initial settings position.
■Customization
The opening position can be set with the
multi-information display. (P.206)
Priority for the stop position is given to
the last position set by either the power
back door switch on the back door or
multi-information display.
Adjusting the open position
of the back door (vehicles
with power back door)

253
4
4-2. Opening, closing and locking the doors
Before driving
■Antenna location
Antennas outside the cabin
Antenna outside the luggage com-
partment
Antennas inside the cabin
■Effective range (areas within which
the electronic key is detected)
When locking or unlocking the doors
The system can be operated when the
electronic key is within about 0.7 m (2.3
ft.) of the front door handles, rear door
handles (if equipped) and back door
opener switch. (Only the doors detecting
the key can be operated.)
When starting the hybrid system or
changing power switch modes
The system can be operated when the
electronic key is inside the vehicle.
■If an alarm sounds or a warning
message is displayed
An alarm sounds and warning message displays shown on the multi-information
display are used to protect against unexpected accidents or theft of the vehicle resulting from erroneous opera-
tion. When a warning message is dis- played, take appropriate measures based on the displayed message.
When only an alarm sounds, circum- stances and correction procedures are as follows.
Smart entry & start sys-
tem
The following operations can
be performed simply by carry-
ing the electronic key on your
person, for example in your
pocket. The driver should
always carry the electronic
key.
 Locks and unlocks the doors*
( P.235)
Locks and unlocks the back
door* ( P.241)
Starts the hybrid system
( P.310)
*: Charging port lid and charging con-
nector will also be locked and
unlocked. ( P.121)
A
B
C
A
B

2544-2. Opening, closing and locking the doors
●When an exterior alarm sounds once
for 5 seconds
●When an interior alarm pings continu- ously
■Battery-saving function
The battery-saving function will be acti-
vated in order to prevent the electronic key battery and the 12-volt battery from being discharged while the vehicle is not
in operation for a long time.
●In the following situations, the smart
entry & start system may take some time to unlock the doors. Also, the interior lights may not turn on when
the doors are unlocked. • The electronic key has been left in an area of approximately 3.5 m (11.5 ft.)
of the outside of the vehicle for 40 seconds or longer.• The smart entry & start system has
not been used for 5 days or longer.
●If the smart entry & start system has
not been used for 14 days or longer, the doors cannot be unlocked at any doors except the driver’s door. In this
case, take hold of the driver’s door handle, or use the wireless remote control or the mechanical key, to
unlock the doors.
■Turning an electronic key to bat-
tery-saving mode
●When battery-saving mode is set, bat-
tery depletion is minimized by stop- ping the electronic key from receiving radio waves.
Press twice while pressing and
holding .
Confirm that the electronic key indicator
flashes 4 times.
While the battery-saving mode is set,
the smart entry & start system cannot be
used. To cancel the function, press any
of the electronic key buttons.
●Electronic keys that will not be used for long periods of time can be set to
the battery-saving mode in advance.
■When electronic key function stops
If the position of the electronic key has
not changed for a certain amount of time such as when the electronic key is left somewhere, the function of the elec-
tronic key stops to reduce depletion of the battery.In this case, function can automatically
be restored by moving the position of the key such as by lifting it up.
■Conditions affecting operation
The smart entry & start system uses
weak radio waves. In the following situa- tions, the communication between the electronic key and the vehicle may be
affected, preventing the smart entry & start system, wireless remote control and immobilizer system from operating
properly.
SituationCorrection proce-
dure
An attempt was
made to lock the
vehicle while a
door was open.
Close all of the
doors and lock the
doors again.
SituationCorrection proce-
dure
The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door
was opened while
the power switch
was in ACC).
Turn the power
switch to OFF and
close the driver’s
door.

255
4 4-2. Opening, closing and locking the doors
Before driving
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio station, large dis-
play, airport or other facility that gen-
erates strong radio waves or electrical
noise
●When the electronic key is in contact
with, or is covered by the following
metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have aluminum
foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that emits
radio waves) is being used nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cord-
less phone or other wireless commu-
nication devices
• Another electronic key or a wireless
key that emits radio waves
• Personal computers or personal digi-
tal assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the
rear window
●When the electronic key is placed
near a battery charger or electronic
devices
●When the vehicle is parked in a pay
parking spot where radio waves are
emitted.
If the doors cannot be locked/unlocked
using the smart entry & start system,
lock/unlock the doors by performing any
of the following:
●Bring the electronic key close to either
front door handle and operate the
entry function.
●Operate the wireless remote control. If the doors cannot be locked/unlocked
using the above methods, use the
mechanical key. (P.234)
If the hybrid system cannot be started
using the smart entry & start system,
refer to P.572.
■Note for the entry function
●Even when the electronic key is within
the effective range (detection areas),
the system may not operate properly
in the following cases:
• The electronic key is too close to the
window or outside door handle, near
the ground, or in a high place when
the doors are locked or unlocked.
• The electronic key is on the instru-
ment panel, luggage cover or floor, or
in the door pockets or glove box when
the hybrid system is started or power
switch modes are changed.
●Do not leave the electronic key on top
of the instrument panel or near the
door pockets when exiting the vehicle.
Depending on the radio wave recep-
tion conditions, it may be detected by
the antenna outside the cabin and the
door will become lockable from the
outside, possibly trapping the elec-
tronic key inside the vehicle.
●As long as the electronic key is within
the effective range, the doors may be
locked or unlocked by anyone. How-
ever, only the doors detecting the
electronic key can be used to lock or
unlock the vehicle.
●Even if the electronic key is not inside
the vehicle, it may be possible to start
the hybrid system if the electronic key
is near the window.
●The doors may unlock if a large
amount of water splashes on the door
handle, such as in the rain or in a car
wash when the electronic key is within
the effective range. (The doors will
automatically be locked after approxi-
mately 30 seconds if the doors are not
opened and closed.)
●If the wireless remote control is used
to lock the doors when the electronic

2564-2. Opening, closing and locking the doors
key is near the vehicle, there is a pos-
sibility that the door may not be
unlocked by the entry function. (Use
the wireless remote control to unlock
the doors.)
●Touching the door lock sensor while
wearing gloves may delay or prevent
lock operation. Remove the gloves
and touch the lock sensor again.
●When the lock operation is performed
using the lock sensor, recognition sig-
nals will be shown up to two consecu-
tive times. After this, no recognition
signals will be given.
●If the door handle becomes wet while
the electronic key is within the effec-
tive range, the door may lock and
unlock repeatedly. In that case, follow
the following correction procedures to
wash the vehicle:
• Place the electronic key in a location 2
m (6 ft.) or more away from the vehi-
cle. (Take care to ensure that the key
is not stolen.)
• Set the electronic key to battery-sav-
ing mode to disable the smart entry &
start system. (P.254)
●If the electronic key is inside the vehi-
cle and a door handle becomes wet
during a car wash, a message may be
shown on the multi-information dis-
play and a buzzer will sound outside
the vehicle. To turn off the alarm, lock
all the doors.
●The lock sensor may not work prop-
erly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor
and attempt to operate it again, or use
the lock sensor on the lower part of
the door handle.
●A sudden approach to the effective
range or door handle may prevent the
doors from being unlocked. In this
case, return the door handle to the
original position and check that the
doors unlock before pulling the door
handle again.
●If there is another electronic key in the
detection area, it may take slightly lon-
ger to unlock the doors after the door handle is gripped.
■When the vehicle is not driven for
extended periods
●To prevent theft of the vehicle, do not
leave the electronic key within 2 m (6
ft.) of the vehicle.
●The smart entry & start system can be
deactivated in advance. (P.601)
●Battery-saving mode can reduce the
power consumption of electronic keys.
(P.254)
■To operate the system properly
Make sure to carry the electronic key
when operating the system. For vehicles
with entry function, do not get the elec-
tronic key too close to the vehicle when
operating the system from the outside of
the vehicle.
Depending on the position and holding
condition of the electronic key, the key
may not be detected correctly and the
system may not operate properly. (The
alarm may go off accidentally, or the
door lock prevention may not operate.)
■If the smart entry & start system
does not operate properly
●Locking and unlocking the doors: Use
the mechanical key. (P.572)
●Starting the hybrid system: P.310
■Customization
Settings (e.g. smart entry & start sys-
tem) can be changed.
(Customizable features: P.600)
If the smart entry & start system has
been deactivated in a customized set-
ting, refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. (P.235, 572)
●Starting the hybrid system and chang-
ing power switch modes: P.572
●Stopping the hybrid system: P.312

257
4
4-2. Opening, closing and locking the doors
Before driving
WARNING
■Caution regarding interference with electronic devices
●People with implantable cardiac pacemakers, cardiac resynchroni-zation therapy-pacemakers or
implantable cardioverter defi- brillators should maintain a reason-able distance between themselves
and the smart entry & start system antennas. ( P.253) The radio waves may affect the
operation of such devices. If neces- sary, the entry function can be dis-abled. Ask any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer for details, such as the frequency of
radio waves and timing of the emit- ted radio waves. Then, consult your doctor to see if you should disable
the entry function.
●User of any electrical medical
device other than implantable car- diac pacemakers, cardiac resyn-chronization therapy-pacemakers
or implantable cardioverter defi- brillators should consult the manu-facturer of the device for
information about its operation under the influence of radio waves.Radio waves could have unex-
pected effects on the operation of such medical devices.
Ask any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer for details for dis-
abling the entry function.

263
4
4-3. Adjusting the seats
Before driving
ton “1” or “2” before performing the
following:
Carry only the key you want to reg-
ister, and then close the driver’s
door.
If 2 or more keys are in the vehicle,
the driving position cannot be
recorded properly.
1 Check that the shift lever is in P.
2 Turn the power switch to ON.
3 Recall the driving position that
you want to record.
4 While pressing the recalled but-
ton, press and hold the door
lock switch (either lock or
unlock) until the buzzer sounds.
If the button could not be registered, the buzzer sounds continuously for approx-
imately 3 seconds.
■Recall procedure
Make sure that the doors are
locked before recalling the driving
position. Carry the electronic key
that has been registered to the driv-
ing position, and then unlock and
open the driver’s door using the
smart entry & start system or wire-
less remote control.
The driving position will move to the
recorded position.
If the driving position is in a position
that has already been recorded, the
seat will not move.
■Cancelation procedure
Carry only the key you want to can-
cel and then close the driver’s door.
If 2 or more keys are in the vehicle,
the driving position cannot be can-
celed properly.
1 Check that the shift lever is in P.
2 Turn the power switch to ON.
3 While pressing the “SET” but-
ton, press and hold the door
lock switch (either lock or
unlock) until the buzzer sounds
twice.
If the button could not be canceled, the
buzzer sounds continuously for approx- imately 3 seconds.
■Recalling the driving position using the memory recall function
●Different driving positions can be reg-istered for each electronic key. There-
fore, the driving position that is recalled may be different depending on the key being carried.
●If a door other than the driver’s door is unlocked with the smart entry & start
system, the driving position cannot be recalled. In this case, press the driving position button which has been set.
■Customization
Settings (e.g. the unlock door settings of the memory recall function) can be cus-tomized. (Customizable features:
 P.603)