key TOYOTA RAV4 PRIME 2021 (in English) Workshop Manual

2805-2. Driving procedures
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
●When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
●When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C])
under the influence of the outside
temperature, it may not be possi-
ble to start the hybrid system. In
this case, try to start the hybrid
system again after the tempera-
ture of the hybrid battery
increases due to the outside tem-
perature increase etc.
■Sounds and vibrations specific
to a hybrid vehicle
 P.83
■If the 12-volt battery is dis-
charged
The hybrid system cannot be
started using the smart key system.
Refer to P.539 to r estart the hybrid
system.
■Electronic key battery depletion
 P.194
■Conditions affecting operation
 P.218
■Note for the entry function
 P.219
■Steering lock function
●After turning the power switch to
OFF and opening and closing the
doors, the steer ing wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push power switch while turning the steering wheel in
either direction” will be displayed
on the multi-information display.
Check that the shift lever is set in
P. Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating
, the motor may
be suspended if the hybrid system
is turned on and off repeatedly in
a short period of ti me. In this case,
refrain from operating the power
switch. After about 10 seconds,
the steering lo ck motor will
resume functioning.
■If there is a malfunction in the
smart key system
If “Smart Key System Malfunction”
is displayed on the multi-information
display, the system may be mal-
functioning. Hav e the vehicle
inspected by your Toyota dealer
immediately.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P.308
■If the hybrid sys tem is malfunc-
tioning
 P.92
■Electronic key battery
 P.493

2815-2. Driving procedures
5
Driving
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change or the hybrid sys-
tem may not start.
●If attempting to restart the hybrid
system immediately after turning
the power switch to OFF, the
hybrid system may not start in
some cases. After turning the
power switch to OFF, please wait
a few seconds before restarting
the hybrid system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.538.
1 Stop the vehicle completely.
2 If the parking brake is in man-
ual mode, set the parking
brake. ( P.290)
Check the parking brake indicator
is illuminated.
3 Shift the shift lever to P.
4 Press the power switch
shortly and firmly.
The hybrid system will stop, and the
meter display will be extinguished.
Release the shift lever when press-
ing the power switch.
5 Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
on the multi-information dis-
play.
■Automatic hybrid system shut
off feature
●The vehicle is equipped with a
feature that automatically shuts off
the hybrid system when the shift
lever is in P with the hybrid system
operating for an extended period.
●The hybrid system will automati-
cally shut off after approximately 1
hour if it has been left operating
while the shift lever is in P.
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress the accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in dea th or serious
injury.
■Caution while driving
If hybrid system f ailure occurs
while the vehicle is moving, do not
lock or open the doors until the
vehicle reaches a safe and com-
plete stop. Activation of the steer-
ing lock in this circumstance may
lead to an accident, resulting in
death or serious injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
■Symptoms indicating a mal-
function with the power
switch
If the power switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the hybrid sys-
tem

2825-2. Driving procedures
●The message asking if you wish to
enable/disable the automatic
hybrid system shut off feature will
sometimes be displayed on the
multi-informat ion display.
Leaving the vehicle as is or select-
ing “Perform Auto Off” keeps the
automatic hybrid system shut off
feature enabled, and selecting
“Keep Vehicle On” disables the
automatic hybrid system shut off
feature.
●The timer for the automatic hybrid
system shut off feature will reset if
the brake pedal is depressed or if
the shift lever is in a position other
than P.
●After the vehicle is parked, if the
door is locked with the door lock
switch ( P.201) from the inside
or the mechanical key ( P.537)
from the outside, the automatic
hybrid system shut off fe ature will
be disabled. The timer for the
automatic hybrid system shut off
feature will be re-enabled if the
driver’s door is opened.
WARNING
■Stopping the hybrid system
in an emergency
●If you want to stop the hybrid
system in an emergency while
driving the vehicle, press and
hold the power s witch for more
than 2 seconds, or press it
briefly 3 times or more in suc-
cession. ( P.505)
However, do not touch the
power switch while driving
except in an emergency. Turn-
ing the hybrid s ystem off while
driving will not cause a loss of
steering or braking control.
However, power assist for the
steering wheel may be lost mak-
ing it difficult to steer smoothly
before stopping the vehicle
depending on the remaining
charge in the 12-volt battery or
usage conditions. In this situa-
tion, you should p ull over and
stop the vehicle as soon as it is
safe to do so.
●If the power switch is operated
while the vehicle is running, a
warning message will be shown
on the multi-information display
and a buzzer sounds.
●When restarting the hybrid sys-
tem after an emergency shut-
down, shift the shift lever to N
and press the power switch
shortly and firmly.

2965-3. Operating the lights and wipers
to other drivers during daytime
driving, the daytime running lights
turn on automatically when all of
the following conditions are met.
(The daytime running lights are
not designed for use at night.)
• The hybrid system is operating
• The parking brake is released
• For the U.S.A.: The headlight
switch is in the or position
• For Canada: The headlight switch
is in the position
• The surroundings are bright
The daytime running lights remain
on after they illumi nate, even if the
parking brake is set again.
●For the U.S.A.: Daytime running
lights can be turned off by operat-
ing the switch.
●Compared to turning on the head-
lights, the daytime running light
system offers gre ater durability
and consumes less electricity, so
it can help improve fuel economy.
■LED accessory lights (if
equipped)
To make your vehicle more visible
to other drivers during daytime driv-
ing, the LED accessory lights turn
on automatically when the parking
brake is released while the hybrid
system is operating.
When the parking lights are turned
on, the LED accessory lights dim.
■Headlight control sensor (if
equipped)
The sensor may not function prop-
erly if an object is placed on the sen-
sor, or anything that blocks the
sensor is affixed to the windshield.
Doing so interfere s with the sensor
detecting the level of ambient light
and may cause the automatic head-
light system to malfunction.
■Automatic light off system
●When the headlights are on: The
lights turn off 30 s econds after the
power switch is turned to ACC or
OFF and a door is opened and
closed. (The lights turn off imme-
diately if on the key is
pressed after all the doors are
closed.)
●When only the tail lights are on:
The tail lights turn off automati-
cally if the power switch is turned
to ACC or OFF and the driver’s
door is opened.
To turn the lights on again, turn the
power switch to ON, or turn the light
switch to the or position
once and then back to or
position.
■Light reminder buzzer
A buzzer sounds when the power
switch is turned to ACC or OFF and
the driver’s door is opened while the
lights are turned on.
■Automatic headlight leveling
system (if equipped)
The level of the headlights is auto-
matically adjusted according to the
number of passengers and the load-
ing condition of the vehicle to
ensure that the headlights do not
interfere with o ther road users.
■Windshield wiper linked head-
light illumination (if equipped)
When driving during daytime with
the headlight switch turned to , if
the windshield wipers are used, the
headlights will turn o n automatically

4066-1. Using the air conditioning system and defogger
cient due to the power being
restricted more than during normal
air conditioning operation. Also, the
outside of the windshield may fog up
due to the outside temperature,
humidity or air conditioning set tem-
perature.
■Using the heater via the Remote
Air Conditioning System
●When the outside temperature is
low, heating may feel insufficient
due to restricted operation of the
air conditioning.
●When the outside heat exchanger
becomes frosted over, heating
performance may decline due to
automatically switching to the frost
removal operation. ( P.396)
■Security feature
Any unlocked doors will be automat-
ically locked when the system is
operating. The buzzer sounds and
the emergency flashers flash to indi-
cate that the doors have been
locked or the system has been
turned off.
■Conditions affecting operation
 P.218
■While the Remote Air Condi-
tioning System is operating
●Depending on the operating con-
dition of the Remote Air Condition-
ing System, the air conditioning
compressor or cooling fan may
spin and an operating noise may
be heard. However, this does not
indicate a malfunction.
●The air conditioning operation
switches, etc. will not operate
while the Remote Air Condition-
ing System is operating.
■Electronic key battery depletion
 P.194
■When the electronic key bat-
tery is fully depleted
 P.493
■Customization
Setting (e.g. Operation using “A/C”
on the wireless remote control) can
be changed. (Customizable fea-
tures: P.569)
WARNING
■Precautions for the Remote
Air Conditioning System
●Do not use the system if people
are in the vehicle.
Even when the system is in use,
the internal temperature may
still reach a high or low level
due to features such as the
automatic shut-off. Children and
pets left inside the vehicle may
suffer heatstroke dehydration or
hypothermia or could result in
death or serious injury.
●Depending on the surrounding
environment, signals from the
wireless switch may transmit
further than e xpected. Pay
appropriate attention to the
vehicle’s surroundings and use
the switch only when neces-
sary.
●Do not operate “A/C” on the
wireless remote control if the
hood is open. The Remote Air
Conditioning System may oper-
ate unintentionally and objects
may be drawn into the electrical
cooling fan.
NOTICE
■To prevent the hybrid battery
(traction battery) from being
discharged
Use “A/C” on the wireless remote
control only when necessary.

4116-2. Using the interior lights
6
Interior features
Turns the switch to the door
position (door linked)
When a door is opened while the
door position is on, the lights turn
on.
1Turns the door position on
2 Turns the lights off
■Rear interior light
1 Turns the light off
2 Turns the door position on
When a door is opened while the
door position is on, the light turns
on.
3Turns the light on
Turns the lights on/off
■Illuminated entry system
The lights automatically turn on/off
according to the power switch
mode, the presence of the elec-
tronic key, whether the doors are
locked/unlocked, and whether the
doors are opened/closed.
■To prevent the 12-volt battery
from being discharged
If the interior light s remain on when
the power switch is turned to OFF,
the lights will go off automatically
after 20 minutes.
■The interior lights will turn on
automatically when
If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the in terior lights will
turn on automatically.
The interior lights will turn off auto-
matically after approximately 20
minutes.
The interior lights can be turned off
manually. However, in order to help
prevent further co llisions, it is rec-
ommended that they be left on until
safety can be ensured.
(The interior lights may not turn on
automatically depending on the
force of the impact and conditions of
the collision.)
■Customization
Setting (e.g. the time elapsed before
the lights turn off) can be changed.
(Customizable features: P.581)
Operating the personal
lights

4306-4. Using the other interior features
light will flash orange 2 times.
■Important points of the wireless
charger
●If the electronic key cannot be
detected within the vehicle inte-
rior, charging cannot be done.
When the door is opened and
closed, charging may be tempo-
rarily suspended.
●When charging, the wireless
charging device and portable
device will get war mer, however
this is not a malfunction.
When a portable device gets
warm while charging, charging
may stop due to the protection
function on the portable device
side. In this case, when the tem-
perature of the portable device
drops significantly, charge again.
●Depending on usage of the porta-
ble device, it may not be fully
charged. This is not a malfunction.
●When using a mobile phone near a wireless charge
r, the call sensi-
tivity and communication speed
may be reduced.
■Operation sounds
When the power supply is turned
on, while searching for the portable
device a sound will be produced,
however this is not a malfunction.
■Cleaning the wireless charger
 P.448
■Label indicating precautions for
using the wireless charger
There is a label on the wireless
charger. Follow the instructions on
the label.
■Certification for the wireless charger

4336-4. Using the other interior features
6
Interior features
WARNING
■Caution while driving
When charging a portable device,
for safety reasons, the driver
should not operate the main part
of the portable device while driv-
ing.
■Caution regarding interfer-
ence with electronic devices
People with implantable cardiac
pacemakers, cardiac resynchroni-
zation therapy-pacemakers or
implantable cardioverter defibrilla-
tors, as well as any other electri-
cal medical device, should consult
their physician about the usage of
the wireless charger. The opera-
tions of the wireless charger may
have an affect on medical
devices.
■To prevent damage or burns
Observe the following precau-
tions.
Failure to do so m ay result in a
possibility of equ ipment failure
and damage, catch fire, burns due
to overheat.
●Do not insert any metallic
objects between the charging
area and the portable device
while charging
●Do not place containers with liq-
uid such as water on the wire-
less charger.
●Do not attach stickers, metallic
objects, etc., to the charger area
or portable device
●Do not cover with cloth, etc.,
and charge
●Do not charge portable devices
other than designated
●Do not attempt t o dismantle for
disassembly or modifications
●Do not hit or apply a strong
force
NOTICE
■Conditions in which the func-
tion may not operate cor-
rectly
In the following co nditions, it may
not operate correctly
●The portable device is fully
charged
●There is foreign matter between
the charge area and portable
device
●The temperature of the portable
device gets higher from
charging
●The charging surface of the por-
table device is facing up
●The placement of the portable
device is out of alignment with
the charge area
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airport or other
facility that gen erates strong
radio waves or electrical noise
●When the electronic key is in
contact with, or is covered by
the following metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have alu- minum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs

4346-4. Using the other interior features
Fold down the armrest for use.An assist grip installed on the
ceiling can be used to support
your body while sitting on the
seat.
NOTICE
●When other wireless keys (that
emit radio waves) are being
used nearby
In addition, excl uding the above-
mentioned, when the charger
does not perform normally or the
operation display lamp is flashing
continuously, it is considered that
the wireless charger is malfunc-
tioning. Contact authorized
Toyota dealer.
■To prevent failure or damage
to data
●Do not bring magnetic cards,
such as credit c ards, a contact-
less IC card, or magnetic
recording media, etc., close to
the charger while charging, oth-
erwise, data may disappear
under the influence of magne-
tism. Also, do no t bring preci-
sion instruments such as wrist
watches, etc., close to the char-
ger, as such objects may break.
●Do not leave portable devices in
the cabin. The temperature
inside the cabin may become
high, when under the sun, and
cause damage to the device.
■To prevent 12-volt battery dis-
charge
When the hybrid system is
stopped, do not use the wireless
charger for a long time.
Armrest
NOTICE
■To prevent damage to the
armrest
Do not apply too much load on the
armrest.
Assist grips
WARNING
■Assist grips
Do not use the assist grip when
getting in or out of the vehicle or
rising from your seat.

443
7
7
Maintenance and care
Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 444
Cleaning and protecting the vehicle interior ........... 447
7-2. Maintenance Maintenance requirements.................................. 450
General maintenance.. 451
Emission inspection and maintenance (I/M) pro-
grams ........................ 454
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 455
Hood ........................... 457
Positioning a floor jack 458
Engine compartment ... 460
12-volt battery ............. 466
Tires ............................ 468
Tire inflation pressure . 480
Wheels ......... ...............482
Air conditioning filter .... 483
Cleaning the DC/DC Con- verter air intake vent and
filter .......................... 486
Wiper insert replacement .................................. 489
Electronic key battery.. 493
Checking and replacing fuses.......................... 495Light bulbs ...................
497