TOYOTA VENZA 2011 Owners Manual (in English)

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If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models
If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and ax les must be in good conditions.
(  P. 552, 554)
If they are damaged, use a towing dolly or flat bed truck.
AWD models
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. ( P. 552, 554)

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Towing with a sling-type truck
Towing with a wheel lift-type truckFrom the front (2WD models) Release the parking brake.
From the front (AWD models) Use a towing dolly under the rear
wheels.

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From the rear
Use a towing dolly under the
front wheels.
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.

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NOTICE
■To prevent body damage when towing a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transmission and Active
Torque Control 4WD system (AWD models) when towing using a
wheel-lift type truck
■ To prevent damaging the vehicle wh en towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent causing serious damage to the
Active Torque Control 4WD system (AWD models) and transmission.
( P. 259)
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transmission. If towing from the
rear, use a towing dolly.
AWD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the trans-
mission and Active Torque Control 4WD
system. Use a towing dolly.

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If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature g auge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor

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If noise can be heard from under vehicle
Approximately five hours after the engine is turned off, you may hear
sound coming from under the vehicle for several minutes.
This is the sound of a fuel evaporation leakage check and, it does
not indicate a malfunction.

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Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.Vehicles with smart key system Turn the “ENGINE START STOP” switch to ACCESSORY mode
or off.
Restart the engine.
Vehicles without smart key system Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fu el pump shut off system stops sup-
plying fuel to the engine.
STEP1
STEP2
STEP1
STEP2

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Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly contains the EDR. In a crash or a
near car crash event, this device may record some or all of the follow-
ing information:
● Engine speed
● Whether the brake pedal was applied or not
● Vehicle speed
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver’s seat position
● Front passenger’s occupant classification
● SRS airbag deployment data
● SRS airbag system diagnostic data
The information above is intended to be used for the purpose of
improving vehicle safety performan ce. Unlike general data recorders,
the EDR does not record sound data such as conversation between
passengers.
Your vehicle has computers that monitor and control certain aspects
of your vehicle. These computers assi st in driving and maintaining
optimal vehicle performance.
Besides storing data useful for tr oubleshooting, there is a system to
record data in a crash or a near car crash event. This is called an
Event Data Recorder (EDR).

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Disclosure of the data
Toyota will not disclose the data re corded in an EDR to a third party
except when:
● An agreement from the vehicle’s ow ner (or the leasing company for
a leased vehicle) is obtained
● Officially requested by the police or other authorities
● Used as a defense for Toyota in a law suit
● Ordered by a court
However, if necessary Toyota will:
● Use the data for research on Toyota vehicle safety performance
● Disclose the data to a third party for research purposes without dis-
closing details of the vehicle owner, and only when it is deemed
necessary
● Disclose summarized data cleared of vehicle identification informa-
tion to a non-Toyota organization for research purposes

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5-2. Steps to take in an emergency
If a war ning light turns on or a war ning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
*: Parking brake engaged warning buzzer: A buzzer will sound if the vehicle is driven at a speed of approximately 3 mph
(5 km/h) or more.
Warning lightWarning light/Details

(U.S.A.)

(Canada)
Brake system warning light (warning buzzer)*
• Low brake fluid
• Malfunction in the brake systemThis light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released, the system is operating normally.
Calmly perform the following actions if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.