VOLKSWAGEN POLO 2015 Owner´s Manual

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Convenience opening and closing
See: Electric windows – Functions  → Electric windows   .
See: Function of the electric panorama sliding/tilting roof  → Electric panorama sliding/tilting glass roof   .
Depending on the mirror function set in the infotainment system, the exterior mirrors fold out again when the vehicle is unlocked using the
button  → Mirrors   .
Locking and unlocking the vehicle from the inside
Fig. 28 In the driver door: central locking button
First read and observe the introductory information and safety warnings →Introduction 
Press the  → Fig. 28  button:
Unlocks the vehicle.
Locks the vehicle.
The central locking button functions with the ignition switched on or off only when all doors are closed.
If the vehicle has been locked with the vehicle key, the central locking button does not work.
Please note the following when using the central locking button to lock the vehicle:
The indicator lamp  in the  → Fig. 28  button lights up yellow when all doors are closed and locked.
In vehicles with SAFELOCK mechanism: the SAFELOCK mechanism is not activated  → SAFELOCK mechanism   .
The anti-theft alarm will not be activated.
It is not possible to open the doors or tailgate from the outside, for instance when stopped at traffic lights.
The doors can be unlocked and opened from the inside by pulling the door release handle. The indicator lamp  in all doors switches off.
You may have to pull the door release lever more than once. The unopened doors and tailgate remain locked and cannot be opened from the
outside.
In some cases, the vehicle automatically unlocks all doors and the tailgate  → Menu and system settings (SETUP)   when:
The button is pressed  → Fig. 28 .
The vehicle comes to a standstill and the vehicle key is removed.
A vehicle door is opened depending on the menu settings in the infotainment system  → Menu and system settings (SETUP)   .
SAFELOCK mechanism

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SAFELOCK mechanism
First read and observe the introductory information and safety warnings →Introduction 
Depending on the vehicle equipment level, the vehicle may have a SAFELOCK mechanism and an anti-theft alarm  → Anti-theft alarm   .
The SAFELOCK mechanism deactivates the door opening levers if the vehicle has been locked. This makes it more difficult to break into the
vehicle. The doors can no longer be opened from the inside  → .
FunctionAction
Locking the vehicle and activating the SAFELOCK
mechanism.
Press the   button on the vehicle key once  → Locking and unlocking the
vehicle from the outside   .
Locking the vehicle without activating the SAFELOCK
mechanism.
Press the   button on the vehicle key twice  → Locking and unlocking
the vehicle from the outside   .
Press the central locking button in the driver door once  → Locking and
unlocking the vehicle from the inside   .
Press the button for switching off the interior monitor and the anti-tow alarm
once  → Interior monitoring system and anti-tow alarm   .
Depending on the vehicle equipment level, when the ignition is switched off, the instrument cluster display may inform you about the activated
SAFELOCK mechanism (SAFELOCK).
Deactivating the SAFELOCK mechanism
The SAFELOCK mechanism can be deactivated in one of the following ways:
Press the   button on the vehicle key twice.
Before locking the vehicle, press the button for switching off the interior monitor and anti-tow alarm  once  → Interior monitoring
system and anti-tow alarm   .
Switch on the ignition.
The following applies when the SAFELOCK mechanism is deactivated:
The vehicle can be unlocked and opened from the inside using the door release lever.
The anti-theft alarm is active.
The interior monitoring system and anti-tow alarm are deactivated.
Anti-theft alarm
Take care when using the SAFELOCK mechanism to avoid accidents or injuries.
Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key. The doors can no longer be opened from the inside
once the SAFELOCK mechanism is activated.
Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In
an emergency, people locked inside the vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING

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First read and observe the introductory information and safety warnings →Introduction 
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and a SAFELOCK mechanism  → SAFELOCK mechanism   .
The anti-theft alarm makes it more difficult to break into the vehicle or steal it.
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
When does the system trigger an alarm?
The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the
following unauthorised actions are performed while the vehicle is locked:
In vehicles with an open lock cylinder: a door unlocked mechanically with the vehicle key is opened and the ignition is not switched on within
approximately 15 seconds.
In vehicles with a covered lock cylinder: a door unlocked mechanically with the vehicle key is opened.
A door is opened.
The bonnet is opened.
The tailgate is opened.
The ignition is switched on using an invalid key.
The vehicle battery is disconnected.
There is movement inside the vehicle (in vehicles with interior monitoring)  → Interior monitoring system and anti-tow alarm   .
The vehicle is towed (vehicles with anti-tow alarm)  → Interior monitoring system and anti-tow alarm   .
The vehicle is lifted (vehicles with anti-tow alarm)  → Interior monitoring system and anti-tow alarm   .
The vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior monitoring)  → Interior monitoring system and anti-
tow alarm   .
A trailer that is connected to the anti-theft alarm system is removed  → Towing a trailer   .
Switching off the alarm
Unlock the vehicle using the release button on the vehicle key or switch on the ignition using a valid vehicle key.
The alarm will be triggered again if a person gains access to the same or a different secured zone after the alarm has been switched off.
For example, if the tailgate is opened after a door had been opened.
The anti-theft alarm will not be activated if the vehicle is locked from the inside using the central locking button  .
If you unlock the driver door mechanically using the vehicle key, only the driver door is unlocked, and not the whole vehicle. The
SAFELOCK mechanism on all doors is not deactivated and the central locking button is not activated until you switch on the ignition (however the
doors will not be unlocked).
The anti-theft alarm will not function correctly if the vehicle battery is weak or discharged.
Interior monitoring system and anti-tow alarm

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Fig. 29 Next to the driver seat: button for switching off the interior monitoring system and anti­tow alarm
Fig. 30 In the roof console: sensors for the interior monitoring system (arrows)
First read and observe the introductory information and safety warnings →Introduction 
The interior monitoring system will trigger an alarm if movement is detected inside the vehicle when the vehicle is locked.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Lock the vehicle using the vehicle key. When the anti-theft alarm is switched on, the interior monitoring system and the anti-tow alarm are also
active.
When interior monitoring and the anti-tow alarm have been deactivated by pressing the button  → Fig. 29 , these functions can be
reactivated by pressing the button again. The yellow indicator lamp goes out.
Switching off the interior monitoring system and anti-tow alarm
The orientation lighting in the button must be lit up when switching the systems off  → Fig. 29 . To switch the orientation lighting on,
remove the vehicle key from the ignition lock and open the driver door.
Press the  button  → Fig. 29 . A yellow indicator lamp will light up in the button until the vehicle is locked.
Close all doors and the tailgate.
Lock the vehicle using the vehicle key. The interior monitoring system and anti-towing alarm are switched off until the next time the vehicle is
locked.
The interior monitoring system and anti-tow alarm should therefore be switched off before the vehicle is locked in any of the following, or similar,
situations:

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If any people or animals are to remain inside the vehicle for a short period.
If the vehicle is to be loaded onto another vehicle.
If the vehicle is being transported (e.g. on a ferry).
If the vehicle is going to be towed with one axle off the ground.
If the vehicle is to be parked in a two-storey garage.
If the vehicle is to be parked in a car wash.
Risk of false alarm
Interior monitoring can only work properly if the vehicle is completely closed. Comply with legal regulations. A false alarm can be triggered in any
of the following circumstances:
If one or more windows are fully or partly open.
If the electric panorama sliding/tilting roof is fully or partly open.
If lightweight items such as loose pieces of paper or items hung from the interior mirror (e.g. air-fresheners) are left in the vehicle.
If a mobile telephone that is left in the vehicle vibrates.
If the vehicle is being transported (e.g. on a ferry).
If the vehicle is being parked in a two-storey garage.
If the vehicle is in a car wash.
If doors or the tailgate are still open when the anti-theft alarm is activated, only the anti-theft alarm is activated. Interior monitoring and the
anti-tow alarm are not activated until all doors and the tailgate are closed.
The SAFELOCK mechanism is deactivated when the interior monitor and anti-tow alarm are switched off  → SAFELOCK mechanism   .
 Introduction
This chapter contains information on the following subjects:
 → Warning lamp  
 → Childproof lock  
Additional information and warnings:
Exterior views  → Exterior views  
Vehicle key set  → Vehicle key set  
Central locking system  → Central locking system  
Manual opening and closing  → Manual opening and closing  
Doors

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Warning lamp
First read and observe the introductory information and safety warnings →Introduction 
Lit upPossible causeAction
At least one vehicle door is opened or not properly closed.
Do not drive on!
Open the appropriate vehicle door and then close it again.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few
seconds.
A warning lamp appears in the instrument cluster display if a door is open or not properly closed.
Childproof lock
Fig. 31 In the left rear door: childproof lock  switched off,  switched on
Any door that is not properly closed could open suddenly while the vehicle is in motion. This could lead to severe injuries.
Stop as soon as possible and close the door.
Make sure that the door is closed properly and that the lock has engaged. The closed door must be flush with the surrounding body panels.
Doors should only be opened or closed when you are sure there is no-one in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if the vehicle is on a slope. This could lead to
injuries.
Always keep a good grip on the handle when opening and closing doors.
WARNING

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Fig. 32 In the right rear door: childproof lock  switched off,  switched on
First read and observe the introductory information and safety warnings →Introduction 
The childproof lock prevents the rear doors from being opened from the inside, e.g. so that children cannot open the doors accidentally while the
vehicle is in motion. When the childproof lock is activated the door can only be opened from the outside.
Switching the childproof lock on and off
Unlock the vehicle and open the appropriate rear door.
Fold the key bit out of the vehicle key  → Vehicle key set   .
Use the key bit to turn the slot to the required position.
Slot position  → Fig. 31  or  → Fig. 32 :
Childproof lock is switched off.
Childproof lock is switched on.
 Introduction
This chapter contains information on the following subjects:
 → Warning lamp  
 → Opening the tailgate  
 → Closing the tailgate  
Additional information and warnings:
Exterior views  → Exterior views  
Central locking system  → Central locking system  
When the childproof lock is activated, the door cannot be opened from the inside.
Never leave children or people requiring assistance alone in the vehicle when the doors are locked. This may mean that these people lock
themselves in the vehicle. They could become trapped in the vehicle in an emergency and may not be able to get themselves to safety.
People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and illness
or fatalities, especially to small children.
WARNING
Tailgate

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Transporting  → Driving tips  
Manual opening and closing  → Manual opening and closing  
Warning lamp
First read and observe the introductory information and safety warnings →Introduction 
Lit upPossible causeAction
The tailgate is open or not properly closed.
Do not drive on!
Open the tailgate and close it again.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few
seconds.
A warning lamp appears in the instrument cluster display if the tailgate is open or not properly closed.
Incorrect and unsupervised unlocking, opening or closing of the tailgate can cause accidents and serious injuries.
Therefore the tailgate should only be opened or closed when you are sure there is no-one in its path.
Never close the tailgate by pushing it down with your hand on the window. The rear window could shatter and cause injuries.
After closing the tailgate, check to make sure that it is closed and locked correctly so that it does not open while the vehicle is in motion. The
closed tailgate must be flush with the surrounding body panels.
Always keep the tailgate closed while the vehicle is in motion so that no toxic exhaust fumes can enter the vehicle interior.
Never open the tailgate if there is a load attached to it, e.g. a rack or luggage carrier. It may also not possible to open the tailgate if there are
objects attached to it, e.g. bicycles. The additional load might cause the open tailgate to close by itself. Support the tailgate as necessary or
remove the load from the surface.
Close and lock the tailgate and all vehicle doors when the vehicle is not in use. Make sure there is no-one left in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This can cause serious injuries and illness or fatalities, especially to small children.
WARNING
Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a
garage.
NOTICE
Never use the gas-filled strut or the rear spoiler (depending on the equipment level of the vehicle) to fix or hold a load. This could result in
damage preventing closure of the tailgate, or could even lead to the rear spoiler being ripped off.
NOTICE

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Opening the tailgate
Fig. 33 In the vehicle key: button for unlocking and opening the tailgate
Fig. 34 Opening the tailgate from the outside
First read and observe the introductory information and safety warnings →Introduction 
Before opening the tailgate, always remove any items of luggage that are on the luggage carrier attached to the tailgate  → .
Unlocking with the vehicle key
Press the button in the vehicle key  → Fig. 33  for approximately one second to unlock the tailgate.
OR: press and hold down the button until the tailgate has opened a few centimetres automatically.
Open the tailgate using the Volkswagen badge  → Opening with the Volkswagen emblem  .
Opening with the Volkswagen emblem
Unlock the vehicle or tailgate or open one of the doors.
Press the top part of the Volkswagen badge with your thumbs  → Fig. 34 ①   and push out the bottom part with your fingers ②.
With your hand under the Volkswagen badge, lift up and open the tailgate. Once it reaches a certain angle, the tailgate will open by itself.
If the tailgate is not properly closed it could open suddenly while the vehicle is in motion. This could lead to severe injuries.
Stop as soon as possible and close the tailgate.
After closing the tailgate, always check that it is properly secured.
WARNING

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At outside temperatures lower than around 0°C (+32°F), the opening mechanism cannot always lift the partially opened tailgate
automatically. The tailgate then has to be guided further up by hand.
Closing the tailgate
Fig. 35 Open tailgate: handle recesses for closing the tailgate
First read and observe the introductory information and safety warnings →Introduction 
Closing the tailgate
Grip one of the recesses in the interior trim of the tailgate  → Fig. 35 .
Pull the tailgate down with some force until it engages in the lock.
Pull the tailgate to make sure that it is engaged securely.
Locking the tailgate
The vehicle will be locked again if you do not open one of the doors or the tailgate within a few seconds automatically after unlocking the car. This
function prevents the vehicle from remaining unlocked if the unlocking button is pressed by mistake.
The tailgate can only be locked when it is properly closed and engaged.
The tailgate is also locked by the central locking system.
If the tailgate of a locked vehicle is unlocked using the   button in the vehicle key, it will lock again approximately 20 seconds after
it is closed. The anti-theft alarm is activated immediately after it is closed  → Central locking system   .
If the tailgate is closed but not locked, it will lock automatically once the vehicle reaches a speed of approximately 9 km/h (6 mph).
Serious injuries can occur if the tailgate is unlocked or opened incorrectly or without due care and attention.
It may not always be apparent that the tailgate is unlocked, for example when a loaded luggage carrier is attached to it. If unlocked, the
tailgate may open suddenly while the vehicle is in motion.
WARNING