VOLVO V90 CROSS COUNTRY 2021 Owners Manual

KEY, LOCKS AND ALARM
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Related information
Starting the vehicle (p. 398)
Locking and unlocking using the remote key (p. 249)
Remote key range (p. 251)
Replacing the remote key's battery(p. 252)
Detachable key blade (p. 257)
Care Key – restricted remote key (p. 256)
Electronic immobilizer (p. 260)
Linking a remote key to a driver profile(p. 142)
Locking and unlocking using the remote key
All doors, tailgate and fuel filler door can be locked and unlocked simultaneously usingthe buttons on the remote key.
Locking with remote key
The illustration is generic - details may vary accord- ing to vehicle model.
–Press the button on the remote key to
lock the vehicle.
To activate the locking sequence, the driver's door must be closed 5
. If any of the other doors
or the tailgate are open, they will be locked and the alarm will be armed once they areclosed.
NOTE
Be aware of the risk of locking the remote key in the vehicle. If the remote key or key tag is left in the vehicle, it will be deactivated whenthe vehicle is locked and the alarm setusing another valid key. The key will bereactivated when the vehicle isunlocked.
If the remote key or Care Key is left inthe vehicle, it will be deactivated evenif the vehicle is locked using Volvo OnCall, and will be reactivated when thevehicle is unlocked using Volvo On Callor another valid key.
Locking when the tailgate is open
NOTE
If the vehicle is locked and the tailgate is still open, make sure that the remote key isnot left in the cargo compartment whenthe tailgate is closed and the entire vehicle is locked 6
.
5 If the vehicle is equipped with keyless locking/unlocking *, all side doors must be closed.
6 If the vehicle is equipped with keyless locking/unlocking and the key is detected inside the vehicle, the tailgate will not lock when it is closed. *

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Unlocking with remote key
–Press the button on the remote key to
unlock the vehicle.
Automatic relockingIf none of the doors or tailgate are opened within two minutes after being unlocked, theywill automatically relock. This function reducesthe risk of inadvertently leaving the vehicleunlocked.
Remote key not working
NOTE
Move closer to the vehicle and try to unlock it again.
If the remote key is not working to lock or unlock the vehicle, its battery may be dis-charged. Use the detachable key blade tolock/unlock the driver's door instead.
Related information
Settings for remote and inside door unlock(p. 250)
Unlocking the tailgate using the remotekey (p. 251)
Remote key (p. 246)
Replacing the remote key's battery(p. 252)
Locking and unlocking with detachablekey blade (p. 258)
Settings for remote and inside door unlock Several different sequences are available for remote unlocking.
To change this setting: 1.
Tap
Settings in the center display's Top
view.
2. Tap
My CarLockingRemote and
Interior Unlock.
3. Select alternative:

All Doors – unlocks all doors at the
same time.

Single Door – unlocks the driver's
door. Press the remote key unlock but- ton twice to unlock all doors.
The settings made here also affect centrallocking using the inside door handle.
Related information
Locking and unlocking using the remotekey (p. 249)
Locking and unlocking from inside thevehicle (p. 266)

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Unlocking the tailgate using the remote key
The remote key can be used to unlock the tailgate while keeping the rest of the vehiclelocked.
1. Press the button on the remote key.
> The tailgate will be unlocked but remain closed. The side doors remain locked and armed. The lock and alarm indicator onthe dashboard will go out to indicatethat the vehicle is no longer fullylocked. Press lightly on the rubberized pressure plate under the tailgate handle to openthe tailgate. If the tailgate is not openedwithin 2 minutes, it will be relocked andthe alarm armed. 2.
With the optional power tailgate
* -
Hold and press (about 1.5 seconds) the
button on the remote key
> The tailgate will unlock and open. How- ever, the side doors will remain locked and armed.
Related information
Locking and unlocking using the remotekey (p. 249)
Remote key range
In order to function correctly, the remote key must be within a certain distance from thevehicle.
Manual useThe remote key's functions for e.g. locking and unlocking, which are activated by pressing
or , have a range of approx. 20 meters
(65 feet) from the vehicle. If the vehicle's locks do not react, move closer and try again.
Keyless * use
The shaded areas around the vehicle illustrate the range of the system's antennas.
For keyless use, a remote key or the Key Tag must be within the shaded areas shown in theillustration, i.e. a semicircle with a radius of

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KEY, LOCKS AND ALARM
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252 approx. 1.5 meter (5 feet) along the sides of the vehicle or approx. 1 meter (3 feet) from thetailgate.
NOTE
The functions of the remote control key can be disrupted by ambient radio waves,buildings, topographical conditions, etc.The vehicle can always be locked/unlockedusing the key blade.
If the remote key is removed from the vehicle
If the remote key is removed from the vehicle while the engine is run- ning, the warning message
Vehicle
key not found Removed from
vehicle will be displayed in the instrument
panel and an audible signal will sound when the last door is closed.
The message will disappear when the key is returned to the vehicle and the O button on
the right-side steering wheel keypad ispressed or when the last door is closed again.
Related information
Remote key (p. 246)
Antenna locations for the start and locksystem (p. 265)
Keyless and touch-sensitive surfaces
*
(p. 262)
Replacing the remote key's battery
The battery in the remote key must be replaced when it is discharged.
NOTE
All batteries have a limited service life and must eventually be replaced (does notapply for Key Tag). The battery's service lifevaries depending on how often thevehicle/key is used.
The remote key battery should be replaced if
the information symbol illuminates and the message
Vehicle key bat. low is dis-
played in the instrument panel
the locks do not react after several attempts to lock or unlock the vehicleusing the remote key within approx.20 meter (65 feet) from the vehicle.
NOTE
Move closer to the vehicle and try to unlock it again.
The battery in the smaller key without but- tons 7
(the Key Tag) cannot be replaced. A new key can be ordered from an authorized Volvo workshop.
CAUTION
An end-of-life Key Tag must be turned in to an authorized Volvo workshop. The keymust be deleted from the vehicle becauseit can still be used to start the vehicle viabackup start.
Opening the key and replacing the battery
Hold the remote key with the front side
(with the Volvo logo) facing up and move the button on the key ring section to theright. Slide the front cover slightly upward.
The cover will loosen and can be
removed from the key.

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253
Turn the key over, move the button to
the side and slide the rear cover slightly upward.
The cover will loosen and can be
removed from the key.
Use a screwdriver or similar object to turn the battery cover counterclockwise so themarkers point to OPEN.
Remove the cover carefully by pressinge.g. a fingernail into the indentation. Pry the cover up.The battery's positive side ( +) faces
upward. Carefully pry out the battery as shown in the illustration.
CAUTION
Avoid touching new batteries and their contact surfaces with your fingers as thiswill impair their function.
7 Included in vehicles equipped with keyless locking/unlocking *.

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Insert a new battery with the positive side (+ ) facing upward. Do not touch the con-
tact surfaces of the remote key battery.
Place the edge of the battery down-
ward into the holder. Slide the battery for- ward until it locks into place under the twoplastic catches.
Press the battery downward until it
locks into place under the upper black plastic catch.
NOTE
Use batteries with the designation CR2032, 3 V.
NOTE
Volvo recommends that batteries used in the remote control key satisfy UN Manualof Test and Criteria, Part III, sub-section38.3. The factory installed batteries andbatteries replaced by an authorized Volvoworkshop satisfy the above criterion.
Replace the battery cover and turn it clockwise until it points to CLOSE.
Put the rear cover back into position
and press it down until it clicks into place.
Slide the cover back.
> A second click indicates that the cover is correctly positioned and locked into place.

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Turn the remote key over and press the
front cover down until it clicks into place.
Slide the cover back.
> An additional click indicates that the cover is correctly in place.
WARNING
Make sure the battery is positioned cor- rectly with the right polarity. If the remotekey will not be used for a prolonged periodof time, remove the battery to avoid batteryleakage and damage. Wear protectivegloves when handling damaged batteries,as batteries that are damaged or leakingcan cause corrosive damage in contactwith the skin. Keep batteries out of the reach of chil- dren.
Do not leave batteries lying out wherethey could be swallowed by children orpets.
Never disassemble, short-circuit orplace a battery into open fire.
Do not charge non-rechargeable bat-teries, as this could cause an explosion.
Check the remote key for damage before using it. If any damage is detected, e.g. ifthe battery cover cannot be closed prop-erly, do not use the product. Keep defec-tive products out of the reach of children.
CAUTION
Be sure to dispose of end-of-life batteries in a way that protects the environment.
WARNING
California Proposition 65 Operating, servicing and maintaining a pas- senger vehicle can expose you to chemi-cals including engine exhaust, carbon mon-oxide, phthalates, and lead, which areknown to the State of California to causecancer and birth defects or other reproduc-tive harm. To minimize exposure, avoidbreathing exhaust, do not idle the engineexcept as necessary, service your vehicle ina well ventilated area and wear gloves orwash your hands frequently when servicingyour vehicle. For more information go towww.P65Warnings.ca.gov/passenger-vehicle.
Related information
Locking and unlocking with detachable key blade (p. 258)
Starting the vehicle (p. 398)
Remote key (p. 246)

KEY, LOCKS AND ALARM
* Option/accessory.
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Ordering additional remote keys Two remote keys are provided with the vehi- cle. One Key Tag is also included if the vehi-cle is equipped with keyless locking/unlock- ing *. Additional keys can be ordered.
A total of 12 keys can be programmed and used for the same vehicle. An additional driverprofile will be added for each new remote key.This also applies to the key tag.
Loss of a remote keyIf you lose your remote key, you can order areplacement from a workshop - an authorizedVolvo workshop is recommended. Bring theother remaining remote keys to the workshop.As an anti-theft measure, the code of the lostremote key must be erased from the system. The current number of keys registered for the vehicle can be checked via driver profiles inthe center display's Top view. Select
Settings
SystemDriver Profiles.
NOTE
Volvo recommends that you order a new or duplicate remote key from an authorizedVolvo workshop. You can also obtain additional or duplicate remote keys from certain independentrepair facilities and locksmiths that arequalified to make remote keys. Each keymust be programmed to work with yourvehicle. A list of independent repair facilities and/or locksmiths known to Volvo that can cutand code replacement keys can be found:
at volvocars.com
by calling Volvo Customer Care1-800-458-1552.
Related information

Remote key (p. 246)
Care Key – restricted remote key A Care Key enables the vehicle owner to set a maximum speed limit for the vehicle. Thislimit is intended to promote safe use of thevehicle, e.g. when it is loaned out.
A maximum vehicle speed can be defined for a Care Key. Otherwise, the Red Key functions inthe same way as a standard remote key. This restriction is intended to help reduce the risk of accidents and help the driver feel moresecure when handing over the vehicle to e.g. ayoung driver, parking attendant or workshop.
Ordering a Care KeyOne or more Care Key can be ordered from aVolvo retailer. A total of twelve keys can beprogrammed and used for the same vehicle.Up to ten may be restricted keys, but at leasttwo must be standard remote keys.

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Care Key limitationsThe key is linked to a specific Care Key driver profile, and when it is active the key's settingscannot be changed. It is also not possible toswitch to another driver profile, as thisrequires a regular remote key. The driver profile is activated when the vehicle is unlocked using a Care Key without a regularremote key nearby.
NOTE
If the vehicle changes owners, the vehicle must be locked and then unlocked for anew driver profile to be activated.
Setting options
The following limitations are available:
speed range: 50-180 km/h (30-112 mph)
Increments: 1 km/h (1 mph)
Symbol Meaning
Speed limitation is active.
Related information

Care Key settings (p. 257)
Remote key (p. 246)
Care Key settings
Change maximum speed for a Care Key via the center display.
1. Unlock the vehicle using a regular remote key.
2. Tap
Settings in the center display's Top
view.
3. Tap
SystemDriver ProfilesCare
Key.
4. Adjust desired settings.
Related information
Care Key – restricted remote key (p. 256)
Detachable key blade
The remote key contains a detachable metal key blade that can be used to activate a num-ber of functions and preform certain actions.
A Volvo workshop can provide you with the key blade's unique code, which is recom-mended in case you need to order a new keyblade.
Using the detachable key bladeThe detachable key blade can be used to
manually open the left-side front door ifcentral locking cannot be activated withthe remote key
emergency lock all doors
activate/deactivate the rear door mechani-cal child locks.
The button-less key 8
does not have a detacha-
ble key blade. If needed, use the standardremote key's detachable key blade.
8 Included in vehicles equipped with keyless locking/unlocking *.

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Detaching the key blade
Hold the remote key with the front side
(with the Volvo logo) facing up and move the button on the key ring section to theright. Slide the front cover slightly upward.
The cover will loosen and can be
removed from the key.
Remove the key blade by pulling it up.
Put the key blade back into its designated spot in the remote key after use.
Replace the cover by pressing it down
until it clicks into place.
Slide the cover back.
> An additional click indicates that the cover is correctly in place.
Related information
Locking and unlocking with detachable key blade (p. 258)
Remote key (p. 246)
Locking and unlocking with detachable key blade
The detachable key blade can be used to unlock the vehicle from the outside, e.g. if thebattery in the remote key is discharged.
Unlocking
Pull the front left-hand door handle to its end position to access the lock cylinder.
Put the key in the lock cylinder.
Turn the key clockwise 45 degrees so that the key blade is pointing straight rear-ward.
Turn the key blade back 45 degrees to its original position. Remove the key from thelock cylinder and release the handle sothat it returns to its original positionagainst the vehicle.
5. Pull the door handle. > The door will open.