Citroen C4 2014.5 2.G Owner's Manual

FREqUENTLY ASKED q UESTIONS
349
q

UESTION
ANSWER SOLUTION
Certain
 
traffic
 
jams
 
along

 
the
 
route
 
are
 
not
 
indicated

 
in
 
real
 
time.
On
 
starting,
 
it
 
is
 
several
 
minutes
 
before
 
the
 
system
 
begins
 
to
 
receive
 
the
 
traffic

 
information.
Wait
 
until
 
the
 
traffic
 
information
 
is
 
being
 
received  
correctly

 
(display
 
of
 
the
 
traffic
 
information
 
icons
 
on  
the

 
map).
The
 
filters
 
are
 
too
 
restrictive.
Modify
 
the
 
"Geographic
 
filter"
 
settings.
In
 
certain
 
countries,
 
only
 
major
 
routes
 
(motorways...)
 
are
 
listed
 
for
 
the
 
traffic

 
information.
This
 
phenomenon
 
is
 
normal.
 
The

 
system
 
is
 
dependent

 
on
 
the
 
traffic
 
information
 
available.
The
 
altitude
 
is
 
not
 
displayed.
On

 
starting,
 
the
 
initialisation
 
of
 
the
 
GPS
 
may
 
take
 
up
 
to
 
3
 
minutes
 
to
 
receive

 
more
 
than
 
4
 
satellites
 
correctly.
Wait
 
until
 
the
 
system
 
has
 
started
 
up
 
completely.
 
Check

 
that
 
there
 
is
 
a
 
GPS
 
coverage
 
of
 
at
 
least
 
4 satellites

 
(long
 
press
 
on
 
the
 
SETUP
 

button,
 
then  
select

 
"GPS
 
coverage").
Depending
 
on
 
the
 
geographical
 
environment
 
(tunnel...)
 
or
 
the
 
weather,
 
the

 
conditions
 
of
 
reception
 
of
 
the
 
GPS
 
signal
 
may
 
vary.
This
 
phenomenon
 
is
 
normal.
 
The

 
system
 
is

 
dependent
 
on
 
the
 
GPS
 
signal
 
reception
 
conditions.
T

elephone, Bluetooth
I
 
cannot
 
connect
 
my
 
Bluetooth

 
telephone.
The
 
telephone's
 
Bluetooth
 
function
 
may
 
be
 
switched
 
off
 
or
 
the
 
telephone
 
may

 
not
 
be
 
visible.
-
 
Check

 
that
 
your
 
telephone's
 
Bluetooth
 
function

 
is
 
switched
 
on.
-
 
Check

 
in
 
the
 
telephone
 
settings
 
that
 
it
 
is
 
"visible

 
to
 
all".
The
 
Bluetooth
 
telephone
 
is
 
not
 
compatible
 
with
 
the
 
system.
You
 
can
 
check
 
the
 
compatibility
 
of
 
your
 
telephone  
at

 
www.citroen.co.uk
 
(services).
The
 
volume
 
of
 
the
 
telephone

 
connected
 
in

 
Bluetooth
 
mode
 
is
 
inaudible.
The

 
volume
 
depends
 
both
 
on
 
the
 
system
 
and
 
on
 
the
 
telephone.
Increase
 
the
 
volume
 
of
 
the
 
audio
 
system,
 
to
 
maximum

 
if
 
required,
 
and
 
increase
 
the
 
volume
 
of  
the

 
telephone
 
if
 
necessary.
The
 
ambient
 
noise
 
level
 
has
 
an
 
influence
 
on
 
the
 
quality
 
of
 
telephone
 
communication.
Reduce

 
the
 
ambient
 
noise
 
level
 
(close
 
the
 
windows,
 reduce

 
the
 
booster
 
fan
 
speed,
 
slow
 
down, ...).

FREqUENTLY ASKED q UESTIONS
350
q
UESTION
ANSWER SOLUTION
Some   contacts   are  
duplicated

  in   the   list.
The   options   for   synchronizing   contacts   are   synchronizing   the   contacts  
on

  the   SIM   card,   the   contacts   on   the   telephone,   or   both.   When   both  
synchronizations

  are   selected,   some   contacts   may   be   duplicated.
Select   "Display   SIM   card   contacts"   or   "Display  
telephone

  contacts".
Contacts are not shown
in   alphabetical   order.
Some   telephones   offer   display   options.   Depending   on   the   settings  
chosen,

  contacts   can   be   transferred   in   a   specific   order.
Modify   the   display   setting   in   the   telephone  
directory

.
The system does not receive
 SMS  text  messages.The Bluetooth mode does not permit sending SMS text messages to the system.
CD, MP3
The
 
CD
 
is
 
ejected
 
automatically

 
or
 
is
 
not
 
played

 
by
 
the
 
player. The
  CD   is   inserted   upside   down,   is   unplayable,   does   not   contain   any  
audio

  data   or   contains   an   audio   format   which   the   player   cannot   play.-
 
Check
  that   the   CD   is   inserted   in   the   player   the  
right

  way   up.
-
 
Check
  the   condition   of   the   CD:   the   CD   cannot  
be

  played   if   it   is   too   damaged.
-
 Check

  the   content   in   the   case   of   a   recorded
 CD:

  refer   to   the   advice   in   the   "AUDIO"   section.
-
 
The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by the audio system  because   they   are   not   of   the   correct   quality.
The CD has been recorded in a format that is not compatible with the player  (udf, ...).
The
  CD   is   protected   by   an   anti-pirating   protection   system   which   is   not  
recognised

  by   the   audio   system.
There is a long waiting period  following   the   insertion of a C

d or connection of a
USB
  memory   stick.When a new medium is inserted, the system reads a certain amount of data  (directory,   title,   artist,   etc.).  This   may   take   from   a   few   seconds   to   a  
few

  minutes. This
  phenomenon   is   normal.
The
 
CD
 
player
 
sound
 
is
 
poor

. The
  CD   used   is   scratched   or   of   poor   quality. Insert
  good   quality   CDs   and   store   them   in   suitable  
conditions.
The

  audio   equipment   settings   (bass,   treble,   ambiences)   are   unsuitable. Set   the   treble   or   bass   level   to   0,   without   selecting  
an

  ambience.

FREqUENTLY ASKED q UESTIONS
351
q

UESTION
ANSWER SOLUTION
Some
 
characters
 
in
 
the
 
media

 
information
 
are
 
not
 
displayed

 
correctly
 
while
 
playing.
The

 
audio
 
system
 
does
 
not
 
display
 
some
 
types
 
of
 
characters.
Use
 
standard
 
characters
 
to
 
name
 
tracks
 
and
 
folders.
Playing

 
of
 
streaming
 
files
 
does

 
not
 
start.
The
 
peripheral
 
device
 
connected
 
does
 
not
 
support
 
automatic
 
play. Start
 
the
 
playback
 
from
 
the
 
device.
The
 
names
 
of
 
tracks
 
and
 
the

 
track
 
length
 
are
 
not
 
displayed

 
on
 
the
 
screen
 
when

 
streaming
 
audio.
The
 
Bluetooth
 
profile
 
does
 
not
 
allow
 
the
 
transfer
 
of
 
this
 
information.
Radio
The
 
quality
 
of
 
reception
 
of

 
the
 
radio
 
station
 
listened

 
to
 
gradually
 
deteriorates

 
or
 
the
 
stored
 
stations

 
do
 
not
 
function
 
(no

 
sound,
 
87.5 Mhz
 
is
 
displayed...).
The

 
vehicle
 
is
 
too
 
far
 
from
 
the
 
transmitter
 
used
 
by
 
the
 
station
 
listened
 
to

 
or
 
there
 
is
 
no
 
transmitter
 
in
 
the
 
geographical
 
area
 
through
 
which
 
the
 
vehicle

 
is
 
travelling.
Activate
 
the
 
"RDS"
 
function
 
by
 
means
 
of
 
the
 
short-cut

 
menu
 
to
 
enable
 
the
 
system
 
to
 
check
 
whether

 
there
 
is
 
a
 
more
 
powerful
 
transmitter
 
in
 
the  
geographical

 
area.
The
 
environment
 
(hills,
 
buildings,
 
tunnels,
 
basement
 
car
 
parks...)
 
block
 
reception,

 
including
 
in
 
RDS
 
mode.
This
 
phenomenon
 
is
 
normal
 
and
 
does
 
not
 
indicate  
a

 
fault
 
with
 
the
 
audio
 
system.
The
 
aerial
 
is
 
absent
 
or
 
has
 
been
 
damaged
 
(for
 
example
 
when
 
going
 
through

 
a
 
car
 
wash
 
or
 
into
 
an
 
underground
 
car
 
park).
Have
 
the
 
aerial
 
checked
 
by
 
a
 
CITROËN
 
dealer.
I
 
cannot
 
find
 
some
 
radio
 
stations in the list of
stations

 
received.
The
 
station
 
is
 
not
 
received
 
or
 
its
 
name
 
has
 
changed
 
in
 
the
 
list.
Some
 
radio
 
stations
 
send
 
other
 
information
 
in
 
place
 
of
 
their
 
name
 
(the
 
title

 
of
 
the
 
song
 
for
 
example).
The
 
system
 
interprets
 
this
 
information
 
as
 
the
 
name
 
of
 
the
 
station.
The
 
name
 
of
 
the
 
radio
 
station

 
changes.

FREqUENTLY ASKED q UESTIONS
352
q
UESTION
ANSWER SOLUTION
Settings, configuration
In   changing   the   setting  
of

  treble   and   bass   the  
equalizer

  setting   is  
deselected.
The
  selection   of   an   equalizer   setting   imposes   the   balance   settings.
Modifying   one   without   the   other   is   not   possible.
Modify   the   balance   or   equalizer   settings   to   obtain  
the

  desired   musical   ambience.
In   changing   the   equalizer  
setting,

  treble   and   bass  
return

  to   zero.
When   changing   the  
balance

  settings,   the  
distribution

  setting   is  
deselected.
The
  selection   of   a   distribution   setting   imposes   the   balance   settings.
Modifying   one   without   the   other   is   not   possible.
Modify   the   balance   or   distribution   settings   to  
obtain

  the   desired   musical   ambience.
When   changing   an  
distribution

  setting,  
the

  balance   setting   is  
deselected.
There

  is   a   difference   in  
sound

  quality   between  
the

  different   audio  
sources

  (radio,   CD...).
For   optimum   sound   quality,   the   audio   settings   for   Volume,   Bass,  
T
reble,  
Equalizer

  and   Loudness   can   be   adapted   to   the   different   sound   sources,  
which

  may   result   in   audible   differences   when   changing   source   (radio,  
CD...).
Check
  that   the   audio   settings   for   (Volume,   Bass,  
T

reble,   Equalizer,   Loudness)   are   adapted   to  
the

  sources   listened   to.   It   is   advisable   to   set   the  
AUDIO

  functions   (Bass,  
T
reble,   Fr-Re   balance,  
Le-Ri

  balance)   to   the   middle   position,   select   the  
"None",

  musical   ambience   and   set   the   loudness  
correction

  to   the   "Active"   position   in   CD   mode   or  
to

  the   "Inactive"   position   in   radio   mode.

FREqUENTLY ASKED q UESTIONS
353
q

UESTION
ANSWER SOLUTION
With
 
the
 
engine
 
off,
 
the
 
system

 
switches
 
off
 
after
 
a

 
few
 
minutes
 
of
 
use.
When
 
the
 
engine
 
is
 
switched
 
off,
 
the
 
system's
 
operating
 
time
 
depends
 
on
 
the

 
battery
 
charge.
The
 
switch-off
 
is
 
normal:
 
the
 
system
 
switches
 
to
 
economy
 
mode
 
and
 
switches

 
off
 
to
 
prevent
 
discharging
 
of
 
the
 
vehicle's
 
battery.
Start
 
the
 
vehicle's
 
engine
 
to
 
increase
 
the
 
battery  
charge.
USB, portable player

, connection key
Playback
 
of
 
my
 
USB
 
memory

 
stick
 
starts
 
only
 
after

 
a
 
very
 
long
 
wait
 
(around

 
2
 
to
 
3
 
minutes).
Some
 
files
 
supplied
 
with
 
the
 
memory
 
stick
 
may
 
greatly
 
slow
 
down
 
access
 
to

 
reading
 
the
 
memory
 
stick
 
(multiplication
 
by
 
10
 
of
 
the
 
catalogue
 
time).
Delete
 
the
 
files
 
supplied
 
with
 
the
 
memory
 
stick
 
and

 
limit
 
the
 
number
 
of
 
sub-folders
 
in
 
the
 
file
 
structure

 
on
 
the
 
memory
 
stick.
When
 
I
 
connect
 
my
 
iPhone

 
as
 
telephone
 
and
 
to

 
the
 
USB
 
port
 
at
 
the
 
same

 
time,
 
I
 
am
 
unable
 
to

 
play
 
the
 
music
 
files.
When
 
the
 
iPhone
 
connects
 
automatically
 
as
 
a
 
telephone,
 
it
 
forces
 
the
 
streaming

 
function.
 
The

 
streaming
 
function
 
takes
 
the
 
place
 
of
 
the
 
USB
 
function

 
which
 
is
 
then
 
not
 
useable,
 
there
 
is
 
a
 
period
 
without
 
sound
 
of
 
the
 
track

 
being
 
played
 
with
 
Apple® players.
Disconnect   and   reconnect   to   the   USB   port   (the  
USB

  function   takes   priority   over   streaming).

354

355
The
 
system
 
is
 
coded
 
in
 
such
 
a
 
way
 
that
 
it
 
will
 
only
 
operate

 
in
 
your
 
vehicle.
Audio system / Bluetooth®
For safety reasons, the driver must only carry out operations
  which   require   prolonged   attention   while   the  
vehicle

  is   stationary.
When
  the   engine   is   switched   off   and   to   prevent  
discharging

  of   the   battery,   the   audio   system   may   switch  
of

f   after   a   few   minutes.
CONTENTS
01
First steps
02


Steering mounted
controls
03

Main
menu
04
Audio
05

Using
the telephone
06

Audio
settings
07

Screen menu map(s)
Frequently

asked questions p.
p.
p.
p.
p.
p.
p.
p.
356
357
358
359
371
379
381
384

01
356Automatic   search   up   /   down   for   radio  
frequencies.
Select

  previous   /   next   CD,   USB,  
streaming

  track.
Navigation   in   a   list.
d
isplay the list of stations
received,   CD/MP3   tracks   or  
folders.
Long

  press:   managing   the  
classification

  of   MP3/WMA
 files

  /   update   the   list   of   stations  
received.
Abandon
  the   current  
operation.
Up

  one   level   (menu   or  
folder).
On
  /   Off.
Selection   of   FM   /   DAB   /  
AM*

  wavebands.
Select   preset   radio   station.
Long   press:   store   a   station.
Select   screen   display  
between

  modes:
Full   screen:  
Audio
 
(or telephone if call in
progress)   /
In   a   window:  
Audio
 
(or telephone if call in
progress)

  -  
T
ime   or  
T
rip  
computer

.
Long   press:   black   screen  
(DARK).
Audio
  settings:
audio   ambiences,   treble,  
bass,

  loudness,   distribution,  
left/right

  balance,   front/rear  
fader

,   automatic   volume.Access   to   main   menu.
TA
 
(Traffic  
Announcement)

 
function

  On   /   Off.
Long   press:  
access to type of
information.
Select
  source:
Radio,   CD,  
AUX,
  USB,  
Streaming.
Accept

  an   incoming  
call.
Confirmation
  or   display   of  
contextual

  menu.
Manual   step   by   step   search   up   /   down  
for

  radio   frequencies.
Select   previous   /   next   MP3   folder.
Select   previous   /   next   folder   /   genre   /  
artist

  /   playlist   in   the   USB   device.
Navigation   in   a   list.
Volume   adjustment.
FIRST STEPS
* Depending
  on   model.

357
STEERING MOUNTED CONTROLS
- Short  press: Change
  multimedia   source.
 Accept

  an   incoming   call.
 Call

  in   progress:   access   to   the   telephone   menu   (End   call,   Secret  
mode,

  Hands-free   mode).
-
 
Long
  press:
 Reject

  an   incoming   call.
 End

  a   call   in   progress.
 No

  call   in   progress:   access   to   the   telephone   menu   (Call,   Contacts,  
call

  log,   Voice   mail).
-
 
Rotation. Radio:

  automatic   search   for   the   previous   /   next   station.
 Media:

  previous   /   next   track.
-
 
Press:
  confirmation.
-
 
Short
  press:
 Radio:

  display   the   list   of   stations.
 Media:

  display   the   list   of   tracks.
-
 
Long
  press:   update   the   list   of   stations   received.
-
 
Increase
  volume.
-
 
Decrease
  volume.
-
 
Short

 
press:
 
mute:
 
change
 
multimedia
 
source.
-
 
Long

 
press:
 
mute
 
/
 
restore
 
sound.
-
 
Rotation: Radio:

 
automatic
 
search
 
for
 
the
 
previous
 
/
 
next
 
station.
 Media:

 
previous
 
/
 
next
 
track.
-
 
Press:

 
confirmation.
-
 
Short

 
press:
 Radio:

 
display
 
the
 
list
 
of
 
stations.
 Media:

 
display
 
the
 
list
 
of
 
tracks.
-
 
Long

 
press:
 
update
 
the
 
list
 
of
 
stations
 
received.
-
 
Increase

 
volume.
-
 
Decrease

 
volume.
Audio system Audio / Bluetooth telephone system
02

03
358"Multimedia":   Media   parameters,  
Radio

  parameters.
"Trip computer":   Warning   log.
For   a   detailed   global   view   of   the  
menus

  available,   refer   to   "Screen  
menu

  map"   section.
"Bluetooth connection
":  
Connections

  management,  
Search

  for   a   device.
"Telephone":   Call,   Directory  
management,

 
T
elephone  
management,

  Hang   up.
MAIN MENU
"Personalisation-configuration
":   Define  the
  vehicle   parameters,   Choice   of   language,  
Display

  configuration,   Choice   of   units,   Date  
and

  time   adjustment.
Screen C
Screen A