CITROEN BERLINGO VAN 2019 Handbook (in English)

89
F In the minute following ignition switch-off, any operation of the wiper control stalk will
position the wiper blades vertically.
F

P
roceed with the desired operation or the
replacement of the wiper blades.
After refitting a front wiper blade
F To return the wiper blades to their initial position after an operation, switch on the
ignition and operate the wiper control stalk.
Changing a wiper blade
Removing/refitting at the front
Do not touch the wiper blades in case you
cause irreparable damage.
Do not release them while moving them –
Risk of damaging the windscreen!
F

C
lean the windscreen using a screenwash
fluid.
Do not apply "Rain X" type water-repellent
products. F

U
nclip the worn wiper blade closest to you
and remove it.
F
I
nstall the new wiper blade and clip it to the
arm.
F
R
epeat the procedure for the other wiper
blade.
F
S
tarting with the wiper blade closest to you,
once again hold the each arm by the rigid
section, then fold it carefully, guiding it to
the windscreen.
Removing/refitting at the rear
F Hold the arm by the rigid section and raise it as far as possible.
F

C
lean the rear window using a screenwash
fluid.
F

U
nclip the worn wiper blade and remove it.
F

I
nstall the new wiper blade and clip it to the
arm.
F

O
nce again hold the arm by the rigid section
then fold it carefully, guiding it to the rear
window.
Automatic windscreen
wipers
To maintain the effectiveness of the flat
wiper blades, it is advisable to:
-

h
andle them with care,
-

c
lean them regularly using soapy
water,
-

a
void using them to retain cardboard
on the windscreen,
-

r
eplace them at the first signs of wear.
Before removing a front wiper
blade
F Carry out these wiper blade replacement operations from the driver's side.
F

S
tarting with the wiper blade farthest from
you, hold each arm by the rigid section and
raise it as far as possible.
The windscreen wipers operate automatically
once rain is detected (sensor behind the
rear view mirror), adapting their speed to the
4
Lighting and visibility

90
Switching on
Give a short downwards push to the control
stalk.
A wiping cycle confirms that the instruction has
been accepted.Depending on version, this symbol
appears in the display screen or
this indicator lamp comes on in the
instrument panel and a message is
displayed.
Switching off
intensity of the rain without any action on the
part of the driver.
Give the control stalk another brief
push downwards or shift the control
stalk to a different position (Int, 1 or 2).
This indicator lamp goes off in the
instrument panel and a message is
displayed.
The automatic rain sensitive windscreen
wipers must be reactivated by pushing the
control stalk downwards, if the ignition has
been off for more than one minute.
Operating fault
If a fault occurs with the automatic windscreen
wipers, the wipers will operate in intermittent
mode.
Have them checked by a CITROËN dealer or a
qualified workshop.
Do not cover the rain sensor, located at
the top of the windscreen behind the rear
view mirror (depending on equipment); the
associated functions would no longer be
controlled.
Switch off the automatic windscreen wipers
when using an automatic car wash.
In winter, it is advisable to wait until the
windscreen is completely clear of ice before
activating the automatic rain sensitive wipers.
Lighting and visibility

91
General safety
recommendations
Labels are affixed in different locations on
your vehicle. They include safety warnings
and vehicle identification information. Do
not remove them: they are an integral part
of your vehicle.
For any work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required,
all of which a CITROËN dealer is able to
provide.We draw your attention to the following
points:
-

T
he fitting of electrical equipment
or accessories not approved by
CITROËN may cause excessive
current consumption and faults and
failures with the electrical system of
your vehicle. Contact a CITROËN
dealer for information on the range of
recommended accessories.
-

A
s a safety measure, access to
the diagnostic socket, used for the
vehicle's electronic systems, is
reser ved strictly for CITROËN dealers
or qualified workshop, equipped
with the special tools required (risk
of malfunctions of the vehicle's
electronic systems that could cause
breakdowns or serious accidents).
The manufacturer cannot be held
responsible if this advice is not
followed.
-

A
ny modification or adaptation not
intended or authorised by CITROËN
or carried out without meeting the
technical requirements defined by
the manufacturer will result in the
suspension of the legal and contractual
warranties. Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter, you must contact a CITROËN
dealer for the specifications of compatible
transmitters (frequency, maximum power,
aerial position, specific installation
requirements), in line with the Vehicle
Electromagnetic Compatibility Directive
(2004/104/EC).
Depending on country regulations, some
safety equipment may be compulsory:
high visibility safety vests, warning
triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit,
mud flaps at the rear of the vehicle, etc.
5
Safety

92
Emergency or assistance
call
Localised Emergency Call** According to the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the vehicle.
The list of countries covered and telematic
ser vices is available from dealers or on the
website for your country.
In an emergency, press this
button for more than 2

seconds.
The flashing LED a the voice
message confirm that the call
has been made to the "Localised
Emergency Call" service*.
Pressing this button again immediately cancels
the request; the LED goes off.
The LED remains on (without flashing) when
communication is established.
It goes off at the end of the call.
"Localised Emergency Call" immediately
locates your vehicle and contacts you in
your own language** , and – if necessary –
requests that relevant emergency ser vices be
dispatched**. In countries where the ser vice is
not available, or when the locating ser vice has
been expressly declined, the call is sent directly If an impact is detected by the airbag
control unit, an emergency call is made
automatically and independently of the
deployment of any airbags.
Operation of the system
When the ignition is switched on, the indicator
lamp comes on for 3
seconds indicating that
the system is operating correctly.
If the indicator lamp lights up continuously red:
there is a system fault.
If the indicator lamp flashes red: replace the
back-up battery.
In either case, emergency and assistance calls
may not function.
Contact a qualified repairer as soon as
possible. The system’s fault does not prevent the
vehicle from being driven.
Localised Assistance Call
* In accordance with the general conditions
of use for the ser vice available from dealers
and subject to technological and technical
limitations.
to the emergency services (112) without the
vehicle location.
**
A
ccording to the geographic coverage of
"Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the vehicle.
The list of countries covered and telematic
ser vices is available from dealers or on the
website for your country. Press this button for more than
2
seconds to request assistance
if the vehicle breaks down.
A voice message confirms that the call has
been made**.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Safety

93
To reactivate geolocation, simultaneously press
the "Localised Emergency Call" and "Localised
Assistance Call" buttons again, followed by
a press on "Localised Assistance Call" to
confirm.If you purchased your vehicle outside the
CITROËN dealer network, we invite you to
have a dealer check the configuration of
these ser vices and, if desired, modify it to
suit your wishes. In a multilingual country,
configuration is possible in the official
national language of your choice. For technical reasons and, in particular, to
improve the quality of telematic ser vices to
customers, the manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system.
If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
ser vices available to you in your personal
space, via the website for your country.
Geolocation
You can deactivate geolocation by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by pressing "Localised
Assistance Call" to confirm.
Hazard warning lamps
F When you press this red button, all four
direction indicators flash.
They can operate with the ignition off.
Automatic operation of
hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, as well as when the
ABS function is triggered or in the event of an
impact, the hazard warning lamps come on
automatically.
They switch off automatically the next time you
accelerate.
F

Y
ou can also switch them off by pressing
the button.
Horn
F Press the central part of the steering wheel.
5
Safety

94
Electronic stability control
(ESC)
Electronic stability control programme
incorporating the following systems:
-
A
nti-lock braking system (ABS) and
Electronic brake force distribution (EBFD).
-
E

mergency braking assistance (EBA).
-
A

nti-slip regulation (ASR).
-
D

ynamic stability control (DSC).
-
A

utomatic post-collision braking (APCB).
-

T
railer stability assist (TSA).
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
These systems improve the stability and
manoeuvrability of your vehicle when braking
and contribute towards improved control in
corners, in particular on poor or slippery road
surfaces.
The ABS prevents wheel lock in the event of
emergency braking.
The EBFD system manages the braking
pressure wheel by wheel.
Emergency braking assistance
(EBA)
In an emergency, this system enables you to
reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR)
This system optimises traction in order to
avoid wheel slip by acting on the brakes of
the driving wheels and on the engine. It also
improves the directional stability of the vehicle
on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
followed by the vehicle and that required by the
driver, this system monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics.
Trailer stability assist (TSA)
This system allows control of the vehicle to be
retained when towing a trailer, so as to avoid
the risk of snaking.
Anti-lock braking system
(ABS) and electronic brake
force distribution (EBFD)
The fixed illumination of this warning
lamp signals that there is a fault with
the ABS.
Illumination of this warning lamp,
coupled with the STOP and ABS
warning lamps, accompanied by
the display of a message and an
audible signal, signals that there is a
fault with the electronic brake force
distribution (EBFD).
The vehicle retains conventional braking. Drive
carefully at moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
You must stop as soon as it is safe to do so.
Call a CITROËN dealer or a qualified
workshop.
Safety

95
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems
checked by a CITROËN dealer or a
qualified workshop.
Dynamic stability control
(DSC) and anti-slip
regulation (ASR)
Activation
These systems are activated automatically
every time the vehicle is started.
As soon as they detect a problem of grip or
trajectory, these systems act on the operation
of the engine and brakes.This is indicated by this warning
lamp flashing in the instrument
panel.
Deactivation/Reactivation
In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can
move freely and regain grip.
It is however recommended that the systems
be reactivated as soon as possible.
These systems are reactivated automatically
every time the ignition is switched off, or from
31
mph (50 km/h).
However, below 31
mph (50 km/h) you can
reactivate them manually.
To deactivate the systems, press
this button or turn the dial to this
position.
The indicator lamp in the button or dial comes
on: the DSC/ASR systems no longer act on the
operation of the engine. To reactivate the system:
Press this button.
Or Turn the dial to this position.
The indicator lamp in the button or the dial goes off.
Malfunction
Illumination of this warning lamp,
accompanied by the display of a
message and an audible signal,
indicates a fault with the system.
Contact a CITROËN dealer or a qualified
workshop to have the systems checked.
5
Safety

96
ASR/DSC
These systems offer increased safety
in normal driving, but they should not
encourage the driver to take extra risks or
drive at high speed.
It is in conditions of reduced grip (rain,
snow, ice) that the risk of loss of grip
increases. It is therefore important for your
safety to keep these systems activated in
all conditions, and particularly in difficult
conditions.
The correct operation of these
systems depends on obser vation of
the manufacturer's recommendations
regarding both the wheels (tyres and
rims), braking and electronic components
and the assembly and repair procedures
used by CITROËN dealers.
The use of snow tyres is recommended,
in order to be able to benefit from the
efficiency of these systems in winter
conditions.
In this case, it is essential to equip the
four wheels with tyres approved for your
vehicle.Post Collision Safety Brake
(PCSB)
With automatic post-collision braking, in the
event of an accident, the ESC system triggers
an automatic braking action in order to reduce
the risk of cumulative collisions by rebound, for
example, if the driver does not react.
Automatic braking inter venes after a frontal,
lateral or rear impact.
Conditions for operation
The impact has resulted in the deployment
of the airbags or seat belt pyrotechnic
pretensioners.
The braking systems and electric functions of
the vehicle must remain operational after the
collision.Automatic braking is accompanied by
illumination of the vehicle's brake lamps.
The system does not inter vene if driver
action is detected:
-
A

ccelerator pedal pressed.
-
B

rake pedal pressed.
The system works within the limits of the
laws of physics.
It is the driver's responsibility to
continuously adapt the vehicle's speed to
the driving and road conditions.
Malfunctions
Braking systems fault
Airbags or pyrotechnic
pretensioning systems fault
Drive carefully.
Go to a CITROËN dealer or a qualified
workshop as soon as possible.
Trailer stability assist (TSA)
When towing, this system reduces the risk of
the vehicle or trailer swaying. Simultaneous illumination of these two warning
lamps.
Simultaneous illumination of these two warning
lamps.
Safety

97
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability programme (ESC) must
not have any faults.
Between 37 and 99 mph (60 and 160 km/h), if
the system detects oscillations (snaking) in the
movement of the trailer, it acts on the brakes to
stabilise the trailer and, if necessary, reduces
engine power to slow down the vehicle.
For information on the weights and towed
loads, refer to the "Technical data" section or
the registration certificate for your vehicle.
To ensure complete safety while driving with
a Towbar system , refer to the corresponding
section.
Malfunction
Should a fault occur with the system,
this warning lamp comes on in the
instrument panel, accompanied by
the display of a message and an
audible signal. The trailer stability assist system
offers increased safety in normal
driving conditions, provided that the
recommendations on towing a trailer are
obser ved. It must not encourage the driver
to take additional risks, such as towing
a trailer in adverse operating conditions
(overloading, failure to obser ve the trailer
nose weight, worn or under-inflated tyres,
faulty braking system, etc.) or driving at
too high a speed.
In certain cases, the swaying of the trailer
may not be detected by the ESC system,
particularly with a light trailer.
When driving on slippery or poor sur faces,
the system may not be able to prevent
sudden swaying of the trailer.
Advanced Grip Control
Special patented traction control system which
improves driveability on snow, mud and sand.
This system, the operation of which has been
optimised for each situation, allows you to
manoeuvre in most conditions of poor grip
(encountered during passenger vehicle use).
Operating modes
The correction is signalled by the
flashing of this warning lamp in the
instrument panel and illumination of
the brake lamps.
If you continue to tow a trailer, reduce your
speed and drive carefully!
Contact a CITROËN dealer or a qualified
workshop to have the system checked. Associated with all-seasons Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and
driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to use the power
of the engine. Operation at high engine speeds
is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
5
Safety

98
Standard (ESC)
This mode is calibrated for a low
level of wheel spin, based on the
different levels of grip normally
encountered on the road.
Every time the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to
the conditions of grip encountered
for each of the two front wheels on
moving off.
(mode active up to 50
mph
(80


km/h))
All terrain (mud, damp grass,
etc.)
This mode, when moving off, allows
considerable spin on the wheel with
the least grip to optimise clearing
of the mud and to regain grip. At
the same time, the wheel with the
most grip is controlled in such a
way as to transmit as much torque
as possible. When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31
mph (50 km/h))
Sand
This mode allows little spin on the
two driving wheels at the same time
to allow the vehicle to move for ward
and limit the risks of getting stuck in
the sand.
(mode active up to 75
mph
(120


km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
You can deactivate the ASR
and DSC systems by turning
the knob to the " OFF" position. Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road
driving such as:
-
c rossing and driving on terrain which
could damage the underbody or strip
away components (fuel pipe, fuel
cooler, etc.) due to obstacles or stones
in particular,
-

d
riving on terrain with steep gradients
and poor grip,
-

c
rossing a stream.
The ASR and DSC systems will no
longeract on the engine operation or
the brakes in the event of an involuntary
change of trajectory.
These systems are reactivated
automatically from 31
mph (50 km/h) or
every time the ignition is switched on.
Hill Assist Descent
Control
System that provides assistance when
descending on loose or soft sur faces (gravel,
mud, etc.) or a steep gradient.
This system reduces the risk of slip or loss
of control of the vehicle when descending,
whether going forward or in reverse.
During a descent, it assists the driver in
maintaining a constant speed, depending
on the gear engaged, while progressively
releasing the brakes.
Safety