engine fault CITROEN BERLINGO VAN 2019 Handbook (in English)
[x] Cancel search | Manufacturer: CITROEN, Model Year: 2019, Model line: BERLINGO VAN, Model: CITROEN BERLINGO VAN 2019Pages: 320, PDF Size: 8.91 MB
Page 32 of 320

30
- in zone B, the temperature of the engine 
coolant is too high; the maximum 
temperature and central STOP  warning 
lamps come on, accompanied by an audible 
signal and a warning message.
You must stop as soon as it is safe to do so.
Wait a few minutes before switching off the 
engine.
Contact a CITROËN dealer or a qualified 
workshop.
Checking
After driving for a few minutes, the temperature 
and pressure in the cooling system increase.
To top up the level:
F
 
w
 ait at least one hour for the engine to cool,
F
 
u
 nscrew the cap by two turns to allow the 
pressure to drop,
F
 
w
 hen the pressure has dropped, remove the 
cap,
F
 
t
 op up the level to the "MA X" mark.
For more information on Checking levels , 
refer to the corresponding section.
Be aware of the risk of scalding when 
topping up the coolant. Do not fill above 
the maximum level (indicated on the 
reservoir).
Engine oil level indicator
On versions fitted with an electric oil level 
indicator, the state of the engine oil level is 
displayed in the instrument panel for a few 
seconds when the ignition is switched on, at 
the same time as the ser vicing information.The level read will only be correct if 
the vehicle is on level ground and the 
engine has been stopped for more than 
30
 
minutes.
Oil level correct
This is indicated by a message in the 
instrument panel.
Low oil level
If the low oil level is confirmed by a check using 
the dipstick, the level must be topped up to 
avoid damage to the engine.
This is indicated by a message in the 
instrument panel.
Oil level indicator fault
Dipstick
To locate the dipstick and the oil filler 
cap for the Diesel engine , refer to the 
corresponding section.
A = maximum; never 
exceed this level.
B = minimum; top up 
the level via the oil filler 
hole, with the oil type 
that is suitable for your 
engine.
This is indicated by a message in the 
instrument panel. Contact a CITROËN dealer 
or a qualified workshop. 
Instruments  
Page 33 of 320

31
AdBlue® range indicators
These range indicators are present only on 
BlueHDi Diesel versions.
Once the AdBlue
® tank is on reser ve or after 
detection of a fault with the SCR emissions 
control system, when the ignition is switched 
on, an indicator displays an estimate of the 
distance that can be covered, the range, before 
engine starting is prevented.
In the event of the risk of non-
starting related to a lack of AdBlue®
The engine starting prevention system 
required by regulations is activated 
automatically once the AdBlue
® tank is 
e m pt y.
Range greater than 1,500
 
miles (2,400   km)
When the ignition is switched on, no 
information on range is displayed automatically.
Pressing this button temporarily displays the 
driving range.
With 1.6 BlueHDi (Euro 6.1) engine
Remaining range between 1,500 and 500 
miles (2,400 and 800 km) 
Remaining range less than 375 miles (600 km) 
When switching on the ignition, this warning 
l amp comes on, accompanied by an audible 
signal and the display of a message ("Top 
up AdBlue: Starting impossible in x miles") 
indicating the remaining range expressed in 
miles or kilometres.
When driving, this message is displayed every 
185
  miles (300   km) until the fluid level has been 
topped up.
The reser ve level has been reached; it is 
recommended that you top up as soon as 
possible.
When switching on the ignition, this warning 
lam p flashes, accompanied by the permanent 
lighting of the Ser vice warning lamp, an audible 
signal and the display of a message ("Top up 
AdBlue: Starting impossible in x miles") indicating 
the remaining range expressed in miles or 
kilometres.
When driving, this message is displayed every 
30
  seconds until the AdBlue level has been 
topped up. It is essential to top up as soon as possible and 
before the tank is completely empty; other wise it 
will not be possible to restart the engine after the 
next stop.
Breakdown due to a lack of AdBlue®
The AdBlue® tank is empty: the starting 
prevention system required by legislation 
prevents starting of the engine.
To be able to restart the engine, it is 
essential to add at least 5
  litres of AdBlue
® 
to its tank.
For more information on AdBlue
® 
(BlueHDi engines) , and, in particular, 
on topping up, refer to the corresponding 
section.
When switching on the ignition, this warning lamp 
flashes, along with the Service warning lamp, 
accompanied by an audible signal and the display of 
the message "Top up AdBlue: Starting impossible".
1 
Instruments  
Page 34 of 320

32
With 1.5 BlueHDi (Euro 6.2) engine
Range between 1,500 and 500 miles (2,400 and 
8 00  km)
Range between 500 and 60 miles (800 and 
10 0  km)
Remaining range less than 60 miles (100 km) 
When driving, the audible signal and the 
message display are triggered every 6   miles 
(10
  km) until the AdBlue tank is topped up.
It is essential to top up as soon as possible and 
before the tank is completely empty; other wise 
it will not be possible to restart the engine after 
the next stop.
Breakdown due to a lack of AdBlue
®
The AdBlue® tank is empty: the starting 
prevention system required by legislation 
prevents starting of the engine.
To be able to restart the engine, it is 
essential to add at least 5
  litres of AdBlue
® 
to its tank.
For more information on AdBlue
® 
(BlueHDi engines) , and, in particular, 
on topping up, refer to the corresponding 
section.
Each time the vehicle is started, this warning lamp 
c omes on for about 30   seconds, accompanied by 
the display of a message ("Top up AdBlue: Starting 
impossible in x miles") indicating the remaining 
range in miles or kilometres.
The reser ve level has been reached; it is 
recommended that you top up as soon as possible.
These messages are accompanied by the 
recommendation not to top up with more than 
10
  litres of AdBlue.
When switching on the ignition, this warning 
l amp comes on, accompanied by an audible 
signal (1 beep) and the display of a message 
("Top up AdBlue: Starting impossible in x 
miles") indicating the remaining range in miles 
or kilometres.
When driving, the audible signal and the 
message display are triggered every 60
  miles 
(100
  km) until the level is topped up. It is essential to top up as soon as possible and 
before the tank is completely empty, other wise 
it will not be possible to restart the engine.
When switching on the ignition, this warning 
lam p flashes, accompanied by an audible signal 
(1 beep) and the display of a message ("Top up 
AdBlue: Starting impossible in x miles") indicating 
the remaining range expressed in miles or 
kilometres.
When switching on the ignition, this warning 
lamp flashes, accompanied by an audible 
signal and the display of the message "Top up 
AdBlue: Starting impossible".
In the event of a fault with the SCR 
emissions control system 
An engine starting inhibition system is 
activated automatically after you have 
driven a further 685
  miles (1,100   km) 
following confirmation of a fault with the 
SCR emissions control system. Have the 
system checked by a CITROËN dealer or 
a qualified workshop as soon as possible. 
Instruments  
Page 35 of 320

33
In the event of the detection of a faultIf it is a temporary fault, the alert 
disappears during the next journey, 
after self-diagnostic checks of the SCR 
emissions control system.
These warning lamps come on, accompanied 
by an audible signal and the display of the 
message "Emissions fault".
The alert is triggered while driving as soon 
as the fault is detected for the first time, then 
when switching on the ignition for subsequent 
journeys, while the fault persists.
During the permitted driving phase (between 
685 and 0
  miles (1,100   km and 0   km))
While driving, the message is displayed every 
30  seconds while the fault with the SCR 
emissions control system persists.
The alert is repeated when switching on the 
ignition.
You should go to a CITROËN dealer or a 
qualified workshop as soon as possible.
Other wise you will not be able to restart the 
vehicle.
(e.g. "Emissions fault: Starting prevented in 
300  miles") indicating the remaining range 
expressed in miles or kilometres.
If a fault with the SCR system is confirmed 
(after around 30 miles (50 km) covered with the 
permanent display of the message signalling 
a fault), these warning lamps come on and the 
AdBlue warning lamp flashes, accompanied by 
an audible signal and the display of a message 
Starting prevented You have exceeded the authorised driving 
limit: the starting prevention system does 
not allow the engine to be started.
To be able to restart the engine, you must call 
on a CITROËN dealer or a qualified workshop. Each time the ignition is switched on, these 
warning lamps come on and the AdBlue 
warning lamp flashes, accompanied by an 
audible signal and the display of the message 
"Emissions fault: Starting prevented".
Lighting dimmer
Permits manual adjustment of the brightness 
of the instrument panel to suit the exterior light 
level.
With the lamps on, press button A to increase 
the brightness of the instruments and controls 
and the vehicle’s ambient lighting or button B 
to reduce it.
Release the button when the desired level is 
reached.
1 
Instruments  
Page 44 of 320

42
Locating your vehicle
This function allows you to identify your vehicle 
from a distance, particularly in poor light. Your 
vehicle must have been locked for more than 
five seconds.
Remote operation of lighting
A short press on this button allows 
you to switch on the lighting from 
a distance (lighting the sidelamps, 
dipped beam headlamps and number 
plate lamps).
A second press on this button before 
the end of the timed period cancels 
the remote lighting.
Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip 
which has a special code. When the ignition is 
switched on, this code must be recognised in 
order for starting to be possible.In the event of a fault, you are 
informed by illumination of this 
warning lamp, an audible signal and 
a message in the screen.
F  
P
 ress this button.
This will switch on the courtesy lamps and the 
direction indicators will flash for around ten 
seconds. The vehicle will not start; contact a CITROËN 
dealer as soon as possible.
B a c k- u p  c o nt r o l (s)
If the battery is flat, attempt to lock /unlock the 
vehicle as usual. If this does not work, use the 
mechanical systems described below.
Also use these systems to mechanically lock /
unlock the doors in the event of:
-
 
c
 entral locking system failure,
-
 
r
 emote control battery discharged,
-
 
r
 emote control fault,
-
 
v
 ehicle in an area subject to strong 
electromagnetic interference.
Where is the integral key 
of the   
K
 eyless Entry and 
Starting?
Locking of the vehicle
F Insert the integral key in the driver’s door 
lock, then turn it to the rear.
Unlocking of the vehicle
F Insert the integral key in the driver’s door lock, then turn it to the front.
F
 
P
 ull and hold button 1
, to extract the integral 
key 2 .
A few seconds after switching off the ignition, 
this system locks the engine control system, 
therefore preventing the engine from being 
started in the event of a break-in. 
Access  
Page 67 of 320

65
AC 220V
50Hz120W
USB socket(s)
(Depending on version.)
Sockets 1, 2 and 3 allow the connection of a 
portable device, such as an iPod
®-type digital 
audio player, to recharge the device.
Sockets 1 and 2 also allow the audio files to 
be read, which are transmitted to your audio 
system and played via the vehicle's speakers.
You can manage these files using the steering 
mounted or touch screen controls.
220 V/50 Hz socket
A 220 V/50 Hz socket (max. power: 120 W) 
i s installed on the side of the central storage 
compartment.
This socket works with the engine running, as 
well as in STOP mode with Stop & Start. When the USB socket is used, the 
portable device charges automatically.
A message is displayed if the power drawn 
by the portable device exceeds the current 
supplied by the vehicle.
For more information on how to use this 
equipment, refer to the Audio equipment 
and telematics
 section.
The sockets 1 and 2 also allow a 
smartphone to be connected by 
MirrorLink
TM, Android Auto® or 
CarPlay®, so that certain smartphone 
applications can be used on the 
touch screen. F
 
R
 emove the cover.
F  
C
 heck that the indicator lamp is on and 
green.
F  
C
 onnect your multimedia or other electrical 
device (telephone charger, laptop computer, 
CD-DVD player, bottle warmer, etc.).
In the event of a fault with the socket, the green 
warning lamp flashes.
Have it checked by a CITROËN dealer or a 
qualified workshop.
Connect only one device at a time to the 
socket (no extension lead or multi-socket 
connector).
Connect only devices with class II 
insulation (shown on the device).
Do not use a device with a metal case 
(electric shaver, etc.).
As a safety measure, when electrical 
consumption is high and when required by 
the vehicle's electrical system (particular 
weather conditions, electrical overload, 
etc.), the current supply to the socket will 
be cut off; the green indicator lamp goes 
of f. 
3 
Ease of use and comfort  
Page 68 of 320

66
Wireless smartphone 
charger
It allows the wireless charging of a portable 
device, such as a smartphone, using the 
principle of magnetic induction, based on the Qi 
1.1 standard.
The portable device to be charged must be 
compatible with the Qi standard, either by 
design or by using a compatible holder or shell.
The charging zone is identified by the Qi 
symbol.
Operation
The charger works with the engine running and 
in STOP mode of Stop & Start.
Charging is managed by the smartphone.
For versions with  
K
 eyless Entry and Starting, 
operation of the charger may be interrupted 
when opening a door or switching off the 
ignition.
Charging
F First ensure that the charging zone is clear  of other articles.
F
 
P
 lace a portable device in the middle of the 
charging zone.
The system only supports charging one 
portable device at a time.
F
 
O
 nce the portable device is detected, the 
charge indicator lamp comes on in green.
F
 
C
 harging of the portable device's battery 
then starts.
F
 
O
 nce the portable device's battery is fully 
charged, the charge indicator lamp goes off.
Do not leave any metal objects (coins, 
keys, vehicle remote control, etc.) in 
the charging area while a device is 
being charged – Risk of overheating or 
interrupting the charging process!
Checking operation
The state of the charge indicator lamp allows 
the operation of the charger to be monitored. Charge 
indicator lamp Meaning
Off Engine switched off.
No compatible portable 
device detected.
Charging finished.
Fixed, green Compatible portable 
device detected.
Charging...
Flashing, orange Foreign object detected 
in the charging zone.
Portable device not well 
centred in the charging 
zone.
Fixed, orange Fault with the portable 
device's battery meter.
Temperature of the 
portable device's battery 
too high.
Charger fault. 
Ease of use and comfort  
Page 85 of 320

83
F Turn the ring to another position. 
Deactivation of the function is accompanied 
by the display of a message.
Operating fault
In the event of a fault with the 
sunshine sensor, the lamps come on 
and this warning lamp lights up in the 
instrument panel, accompanied by an 
audible signal and/or a message. 
Contact a CITROËN dealer or a qualified 
workshop.
In fog or snow, the sunshine sensor may 
detect sufficient light. In this case, the 
lighting will not come on automatically.
Do not cover the sunshine sensor, located 
on the dashboard or at the top of the 
windscreen behind the rear view mirror 
(depending on equipment); the associated 
functions would no longer be controlled.
Daytime running lamps/
sidelamps
The front lamps light up automatically when the 
engine starts.
They provide the following functions:
-
 
D
 aytime running lamps (lighting control 
stalk at " AUTO" position with adequate light 
level).
-
 
S
 idelamps (lighting control stalk at " AUTO" 
position with low light level or "Sidelamps 
only" or "Dipped/main beam headlamps").
The LEDs are brighter when operating as 
daytime running lamps.
Parking lamps
Automatic illumination of 
headlamps
When a low level of ambient light is detected 
by a sunshine sensor, the number plate lamps, 
sidelamps and dipped beam headlamps are 
switched on automatically, without any action 
on the part of the driver. They may also come 
on if rain is detected, at the same time as 
automatic operation of the windscreen wipers.
As soon as the brightness returns to a 
sufficient level or after the windscreen wipers 
are switched off, the lamps are switched off 
automatically.
F
 
T
 urn the ring to the " AUTO" position. 
Activation of the function is accompanied by 
the display of a message. Vehicle side marking by illumination of the 
sidelamps on the traffic side only.
F
 
D
 epending on version, within one minute 
of switching off the ignition, operate the 
lighting control stalk up or down, depending 
on the traffic side (for example, when 
parking on the right, push the lighting 
control stalk downwards; the left-hand 
sidelamps come on).
This is confirmed by an audible signal and 
illumination of the corresponding direction 
indicator lamp in the instrument panel.
To switch off the parking lamps, return the 
lighting control stalk to the central position.
4 
Lighting and visibility  
Page 96 of 320

94
Electronic stability control 
(ESC)
Electronic stability control programme 
incorporating the following systems:
- 
A
 nti-lock braking system (ABS) and 
Electronic brake force distribution (EBFD).
-
 E
mergency braking assistance (EBA).
-
 A
nti-slip regulation (ASR).
-
 D
ynamic stability control (DSC).
-
 A
utomatic post-collision braking (APCB).
-
 
T
 railer stability assist (TSA).
Definitions
Anti-lock braking system (ABS) 
and electronic brake force 
distribution (EBFD)
These systems improve the stability and 
manoeuvrability of your vehicle when braking 
and contribute towards improved control in 
corners, in particular on poor or slippery road 
surfaces.
The ABS prevents wheel lock in the event of 
emergency braking.
The EBFD system manages the braking 
pressure wheel by wheel.
Emergency braking assistance 
(EBA)
In an emergency, this system enables you to 
reach the optimum braking pressure more 
quickly and therefore reduce the stopping 
distance.
It is triggered in relation to the speed at which 
the brake pedal is pressed. This is felt by a 
reduction in the resistance of the pedal and an 
increase in braking efficiency.
Anti-slip regulation (ASR)
This system optimises traction in order to 
avoid wheel slip by acting on the brakes of 
the driving wheels and on the engine. It also 
improves the directional stability of the vehicle 
on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path 
followed by the vehicle and that required by the 
driver, this system monitors each wheel and 
automatically acts on the brake of one or more 
wheels and on the engine to return the vehicle 
to the required path, within the limits of the laws 
of physics.
Trailer stability assist (TSA)
This system allows control of the vehicle to be 
retained when towing a trailer, so as to avoid 
the risk of snaking.
Anti-lock braking system 
(ABS) and electronic brake 
force distribution (EBFD) 
The fixed illumination of this warning 
lamp signals that there is a fault with 
the ABS.
Illumination of this warning lamp, 
coupled with the STOP  and ABS 
warning lamps, accompanied by 
the display of a message and an 
audible signal, signals that there is a 
fault with the electronic brake force 
distribution (EBFD).
The vehicle retains conventional braking. Drive 
carefully at moderate speed.
Contact a CITROËN dealer or a qualified 
workshop as soon as possible.
You must stop as soon as it is safe to do so.
Call a CITROËN dealer or a qualified 
workshop. 
Safety  
Page 97 of 320

95
Normal operation of the ABS may make 
itself felt by slight vibrations of the brake 
pedal.
When braking in an emergency, press 
very firmly and maintain this pressure.
When changing wheels (tyres and rims), 
ensure that these are approved for your 
vehicle.
After an impact, have these systems 
checked by a CITROËN dealer or a 
qualified workshop.
Dynamic stability control 
(DSC) and anti-slip 
regulation (ASR)
Activation
These systems are activated automatically 
every time the vehicle is started.
As soon as they detect a problem of grip or 
trajectory, these systems act on the operation 
of the engine and brakes.This is indicated by this warning 
lamp flashing in the instrument 
panel.
Deactivation/Reactivation
In exceptional conditions (moving a vehicle that 
is bogged down in mud, stuck in snow, on loose 
soil, etc.), it may prove useful to deactivate the 
DSC/ASR systems, so that the wheels can 
move freely and regain grip.
It is however recommended that the systems 
be reactivated as soon as possible.
These systems are reactivated automatically 
every time the ignition is switched off, or from 
31
  mph (50   km/h).
However, below 31
  mph (50   km/h) you can 
reactivate them manually.
To deactivate the systems, press 
this button or turn the dial to this 
position.
The indicator lamp in the button or dial comes 
on: the DSC/ASR systems no longer act on the 
operation of the engine. To reactivate the system:
Press this button.
Or Turn the dial to this position.
The indicator lamp in the button or the dial goes off.
Malfunction
Illumination of this warning lamp, 
accompanied by the display of a 
message and an audible signal, 
indicates a fault with the system.
Contact a CITROËN dealer or a qualified 
workshop to have the systems checked.
5 
Safety