engine fault CITROEN BERLINGO VAN 2019 Handbook (in English)
[x] Cancel search | Manufacturer: CITROEN, Model Year: 2019, Model line: BERLINGO VAN, Model: CITROEN BERLINGO VAN 2019Pages: 320, PDF Size: 8.91 MB
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148
Malfunction
Use the cruise control only where the 
driving conditions allow running at a 
constant speed and at an adequate safe 
distance for a period of time.
Do not activate the cruise control in urban 
areas, in heavy traffic, on winding or steep 
roads, on slippery or flooded roads, or in 
conditions of poor visibility (heavy rain, 
fog, falling snow, etc.).
In some circumstances, it may not be 
possible to maintain or even reach the 
cruise speed set: towing, vehicle heavily 
loaded, steep climb.The use of mats not approved by 
CITROËN may inter fere with the operation 
of the cruise control.
To avoid any risk of jamming the pedals:
-
 
e
 nsure that the mat is positioned 
c o r r e c t l y,
-  
n
 ever fit one mat on top of another.
Flashing dashes indicate a fault with the cruise 
control system.
Have it checked by a CITROËN dealer or a 
qualified workshop. This system provides the following 
functions:
- A utomatically maintains the vehicle 
at the speed set by the driver.
-
 
A
 utomatic adjustment of the 
distance between your vehicle and 
the one in front.
The cruise control remains active after 
changing gear regardless of the gearbox 
type.
It manages the acceleration and deceleration 
of the vehicle by automatically acting on the 
engine and the braking system.
Adaptive cruise control
With an automatic gearbox, automatic 
adjustment of the distance can cause your 
vehicle to come to a complete stop. For this purpose there is a camera located at 
the top of the windscreen.
Principle of operation
The system automatically adapts the speed of 
your vehicle to that of the vehicle in front, to 
maintain a constant distance.
If the vehicle in front is driving more slowly, the 
system slows, or even stops your vehicle, using 
engine braking and the braking system (for 
versions fitted with an automatic gearbox).
If the vehicle in front accelerates or changes 
lane, the cruise control progressively 
accelerates your vehicle to return to the 
programmed speed.
If the driver operates a direction indicator to 
overtake a slower vehicle, the cruise control 
allows your vehicle to temporarily approach 
the vehicle in front to assist the overtaking 
manoeuvre, though never exceeding the 
programmed speed.Primarily designed for driving on main 
roads and motor ways, this system only 
works on moving vehicles
, driving in the 
same direction  as your vehicle. 
Driving  
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149
The brake lamps illuminate as soon as 
the braking system is activated with 
deceleration of the vehicle.This system is a driving aid that cannot, 
in any circumstances, replace the need to 
obser ve speed limits and safety distances, 
nor the need for vigilance on the part of 
the driver.
Some vehicles present on the road may 
not be properly seen or may be poorly 
interpreted by the camera (e.g. a lorry), 
which may lead to a poor assessment 
of the distances and lead to the vehicle 
inappropriately accelerating or braking.
The driver must be ready at all times to 
retake control of their vehicle by keeping 
both hands on the steering wheel and 
keeping the feet near the brake and 
accelerator pedals.
Steering mounted control
1. Select cruise control mode.
2. Use the current speed as the speed 
setting/decrease the speed setting.
3. Use the current speed as the speed 
setting/increase the speed setting.
4. Pause/Resume cruise control.
5. Use the speed suggested by the Speed 
Limit recognition and recommendation.
6. Display and adjustment of the programmed 
inter-vehicle distance.
For more information on the Speed Limit 
recognition and recommendation , refer to 
the corresponding section.
Displays in the instrument panel
7. Indication of the presence/absence of a 
target vehicle.
8. Indication of cruise control activation/
deactivation. 9.
Value of the speed setting.
10. Indication that vehicle is held stationary 
(versions fitted with the automatic 
gearbox).
11. Speed suggested by the Speed Limit 
recognition and recommendation.
If a vehicle is detected, the symbol 7   is filled 
with the colour associated with the cruise 
control mode. By default, the symbol 7 is 
e m pt y.
When the cruise control is in operation, the 
symbols 7 and 8 are displayed in green. By 
default, they are displayed in grey.
12 . Inter-vehicle distance setting.
13. Position of vehicle detected by the camera.
Switching on
F With the engine running, turn the 
thumbwheel  1 to the "CRUISE" position. 
The system is paused (grey display).
With a manual gearbox
With the speed of the vehicle between 19 and 
99
  mph (30 and 160   km/h):
F
 
W
 ith the vehicle moving, press one of the 
buttons 2 or 3 : the current speed of your 
vehicle becomes the cruise speed setting.
The cruise control starts operating (displayed 
in green).
6 
Driving  
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150
With an automatic gearboxMode D or M must be selected.
With the speed of the vehicle between 19 and 
112  mph (30   km/h and 180   km/h):
F Accelerate slightly and press one of the buttons 
2 or 3: the system starts (green display).
The cruise speed setting then becomes equal to:
-
 t he current speed of your vehicle, if it is over 
19
  mph (30   km/h),
-
 
1
 9   mph (30   km/h), if it is below 19   mph (30   km/h).
Remembering the settings
Switching off the ignition cancels any speed 
setting value chosen by the driver.
By default, the inter-vehicle distance is set 
at "Normal " (2 dashes). Other wise, the last 
setting made will be used when switching on 
the system.
Pause
The cruise control can be paused  manually:
-  e ither by action by the driver:
•
 
O
 n the button 4 (Pause).
•
 
O
 n the brake pedal.
•
 
O
 n the electric parking brake control.
•
 
O
 n the clutch pedal, by pressing for 
approximately 10
  seconds or more.
•
 
W
 hen changing from mode D to N with an 
automatic gearbox. When the cruise control is paused, it can 
only be reactivated when all of the safety 
conditions are met again. The message 
"Activation not possible, conditions 
unsuitable" is displayed while reactivation 
is not possible.
Reactivating the function
With manual gearbox
To reactivate the function, the driver must 
accelerate to reach at least 19
  mph (30   km/h), 
then press one of the buttons 2 , 3 or 4.
-
 o
r automatically:
•  
I
 f the ESC system is activated, for safety 
reasons.
•  
W
 hen the speed of the vehicle goes 
below 19   mph (30   km/h) with a manual 
gearbox.
With automatic gearbox
Following braking of the vehicle bringing it to 
a complete stop, the system holds the vehicle 
stationary; the cruise control is paused.
The driver should press the accelerator pedal 
to move off, then reactivate the system above 
19   mph (30   km/h) by pressing one of the 
buttons 2 , 3 or 4.
If the driver takes no action following this 
immobilisation, the electric parking brake 
is applied automatically after a while 
(approximately 5
 
minutes). As a safety measure, wait until the current 
speed approaches the speed setting to 
reactivate the function by pressing button 
4
.
Modification of the speed 
setting
With the engine running and cruise control on 
(green), you can modify the speed setting.
From the current speed
F By successive short presses on button 2 or 
3, to lower or raise the setting in steps of + 
or -1
  mph (km/h).
F
 
B
 y a maintained press on button 2 or 3 , to 
lower or raise the setting in steps of + or 
-5
  mph (km/h).
Take care: pressing and holding button 2 
or 3
  results in a rapid change in the speed 
of your vehicle. 
Driving  
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156
As a safety measure, the driver must 
only modify the speed settings when 
stationary.
"MEM" button
For more information on the Speed limiter or 
Cruise control , refer to the associated section.
With this button, you can select a memorised 
speed setting to use with the speed limiter or 
the programmable cruise control.
Changing a speed setting
From the Driving/Vehicle
 menu of 
the touch screen, select " Driving 
functions " then "Memorised speed 
settings ".
Active Safety Brake with 
Collision Risk Alert and 
Intelligent emergency 
braking assistanceThis system is designed to assist the 
driver and improve road safety.
It is the driver's responsibility to 
continuously monitor the state of the 
traffic, observing the driving regulations.
This system does not replace the need for 
vigilance on the part of the driver.
This system allows:
-
 
t
he driver to be warned that their vehicle is 
at risk of collision with the vehicle in front,
-
 
a c
ollision to be prevented, or its severity to 
be limited, by reducing the vehicle’s speed.
This system is a driving aid that includes three 
functions:
-
 
C
ollision Risk Alert (alert if there is a risk of 
collision),
-
 I
ntelligent emergency braking assistance,
-
 
A
ctive Safety Brake (automatic emergency 
b r ak ing).
The vehicle has a camera located at the top of 
the windscreen. As soon as the system detects a potential 
obstacle, it prepares the braking circuit in 
case automatic braking is needed. This 
may cause a slight noise and a slight 
sensation of deceleration.
You can memorise several speed settings for 
each system.
By default, some speed settings are already 
memorised.
Deactivation/Activation
By default, the system is automatically 
activated at every engine start.
The system can be deactivated or 
activated via the vehicle settings 
menu.
Deactivation of the system is 
signalled by the illumination of this 
indicator lamp, accompanied by the 
display of a message. 
Driving  
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157
Operating conditions and 
limits
The ESC system must not be faulty.
The DSC/ASR systems must not be 
deactivated.
All passenger seat belts must be fastened.
Driving at a steady speed on roads with few 
bends is required.The following situations may interfere with 
the operation of the system or prevent it 
from working:
-
 
p
 oor visibility (inadequate street 
lighting, falling snow, heavy rain, dense 
f o g , e t c .),
-
 
d
 azzle (headlamps of an oncoming 
vehicle, low sun, reflections on a damp 
road, leaving a tunnel, alternating 
shade and light, etc.),
-
 
c
 amera obstructed (mud, frost, snow, 
misting, etc.).
On versions with camera alone, this 
message indicates to you that the camera 
is obstructed: " Driving aids camera: 
visibility limited, see user guide ".
In these situations, detection performance 
may be reduced. Clean the windscreen regularly, 
particularly the area in front of the camera.
The internal sur face of the windscreen can 
also become misted around the camera. 
In humid and cold weather, demist the 
windscreen regularly.
Do not allow snow to accumulate on the 
bonnet or roof of the vehicle as this could 
conceal the detection camera.
In the following cases, deactivating the system 
via the vehicle's configuration menu is advised:
-
 
t
 owing a trailer,
-
 
c
 arrying long objects on roof bars or roof 
rack,
-
 w
ith snow chains fitted,
-
 
b
 efore using an automatic car wash, with 
the engine running,
-
 
b
 efore placing the vehicle on a rolling road 
in a workshop,
-
 
t
 owed vehicle, engine running,
-
 
f
 ollowing impact to the windscreen close to 
the detection camera.
The system is automatically deactivated 
after the use of certain "space-saver" 
type spare wheels is detected (smaller 
diameter).
The system is automatically deactivated 
after detection of a fault with the brake 
pedal switch or with at least two brake 
lamps. It is possible that warnings are not given, 
are given too late or seem unjustified.
Consequently, always stay in control of 
your vehicle and be prepared to react at 
any time to avoid an accident.
After an impact, the function automatically 
stops operating. Contact a CITROËN 
dealer or a qualified workshop to have the 
system checked.
Modifying the alert trigger 
threshold
This threshold determines how you wish 
to be alerted of the presence of a moving 
or stationary vehicle in front of you, or a 
pedestrian present in your traffic lane.
Collision Risk Alert
It warns the driver if their vehicle is at risk of 
collision with the vehicle in front or a pedestrian 
present in their traffic lane.
6 
Driving  
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159
If the camera has confirmed 
the presence of a vehicle or a 
pedestrian, this warning lamp 
flashes (for about 10  seconds) once 
the function is acting on the vehicle's 
brakes.
With an automatic gearbox, in the event of 
automatic emergency braking until the vehicle 
comes to a complete stop, keep the brake 
pedal pressed down to prevent the vehicle from 
starting off again.
With a manual gearbox, in the event of 
automatic emergency braking until the vehicle 
comes to a complete stop, the engine may stall.
The driver can maintain control of the 
vehicle at any time by sharply turning 
the steering wheel and/or pressing the 
accelerator pedal.
Operation of the function may be felt by 
slight vibration in the brake pedal.
If the vehicle comes to a complete stop, 
the automatic braking is maintained for 1 
to 2
 
seconds.
Active Lane Departure 
Warning System 
Using a camera located at the top of the 
windscreen to identify lane markings on the 
ground and the edges of the road (depending 
on version), the system corrects the trajectory 
of the vehicle while alerting the driver if it 
detects a risk of involuntarily crossing a line or 
roadside (depending on version).
This system is particularly useful on motor ways 
and main roads.
Conditions for operation
The speed of the vehicle must be between 
40   mph and 112   mph (65   km/h and 180   km/h).
The driver must hold the steering wheel with both 
hands.
The change of trajectory must not be 
accompanied by operation of the direction 
indicators.
The ESC system must be activated and fault-free.
This system is a driving aid that cannot, in 
any circumstances, replace the driver’s own 
vigilance. The driver must remain in control 
of the vehicle under all circumstances.
The system helps the driver only when 
there is a risk of the vehicle involuntarily 
wandering from the lane it is being driven 
in. It does not manage the safe driving 
distance, the speed of the vehicle or the 
brakes.
The driver must hold the steering wheel 
with both hands in a way that allows control 
to be maintained in circumstances where 
the system is not able to inter vene (if lane 
markings disappear, for example).
It is necessary to obser ve the driving 
regulations and take a break every two 
hours.
Malfunction
In the event of a fault with the system, 
you are alerted by the continuous 
illumination of this warning lamp, 
accompanied by the display of a 
message and an audible signal.
If these warning lamps come 
on after the engine has been 
switched off and restarted, contact 
a CITROËN dealer or a qualified 
workshop to have the system 
checked.
- The vehicle's speed must be between 6   mph 
and 53   mph (10   km/h and 85   km/h) when a 
moving vehicle is detected.
6 
Driving  
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169
Operating fault
If a fault occurs when shifting 
to reverse, this warning lamp 
comes on in the instrument panel, 
accompanied by a message and an 
audible signal (short beep).
Contact a CITROËN dealer or a qualified 
workshop to have the system checked.
Top Rear Vision
With the engine running, and as soon as 
reverse gear is engaged, this system allows 
views of your vehicle’s close surroundings to 
be displayed on the touch screen using a rear 
camera. Different contextual views can be displayed in 
the left-hand part:
-
 
s
 tandard view,
-  1 80° view,
-  z oom view.
AUTO mode is activated by default.
In this mode, the system chooses the best view 
to display (standard or zoom) according to the 
information from the parking sensors.
You can change the type of view at any time 
during a manoeuvre. The state of the system is not kept in memory 
when the ignition is switched off.
Principle of operation
The screen is divided into two parts: on the 
left, a contextual view; on the right, a view from 
above the vehicle in its close surroundings.
The parking sensors supplement the 
information on the view from above the vehicle.
Using the rear camera, the vehicle's 
surroundings are recorded during manoeuvres 
at low speed.
An image from above your vehicle in its close 
surroundings is reconstructed (represented 
between the blue brackets) in real time and as 
the manoeuvre progresses.
This representation facilitates the alignment of 
your vehicle when parking and allows obstacles 
close to the vehicle to be seen.
This image is automatically deleted if the 
vehicle remains stationary for too long.
This system is a visual aid that cannot in 
any circumstances replace the need for 
vigilance on the part of the driver.
6 
Driving  
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192
The pressures given on the tyre pressure label 
are valid for "cold" tyres. If you have driven for 
more than 10  minutes or more than 6   miles 
(10
  kilometres) at more than 31   mph (50   km/h), 
0.3
  bar (30   kPa) should be added to the values 
given on the label.
Under-inflation increases fuel consumption. 
Non-compliant tyre pressure causes premature 
wear on tyres and has an adverse effect on the 
vehicle's road holding – Risk of an accident!
Driving with worn or damaged tyres reduces 
braking efficiency and control of the vehicle's 
steering. Regular inspections of the condition 
of tyres (tread and sides) and rims are 
recommended as well as making sure that 
valves are fitted.
Using different size wheels and tyres from 
those specified can affect the lifetime of tyres, 
wheel rotation, ground clearance and the 
speedometer reading and have an adverse 
effect on road holding.
Fitting different tyres on the front and rear axles 
can cause the ESC to mistime. Only use products recommended by 
CITROËN or products of equivalent quality 
and specification.
In order to optimise the operation of 
components as important as those in the 
braking system, CITROËN selects and 
offers very specific products.
After washing the vehicle, dampness, or 
in wintry conditions, ice can form on the 
brake discs and pads: braking efficiency 
may be reduced. Make light brake 
applications to dry and defrost the brakes.
AdBlue® (BlueHDi 
engines)
SCR system
Using a liquid called AdBlue® that contains 
urea, a catalytic converter turns up to 85% of 
the nitrogen oxides (NOx) into nitrogen and 
water, which are harmless to health and the 
environment. The AdBlue
® is contained in 
a special tank  holding about 
17
 
litres.
An alert system is triggered automatically once 
the reser ve level is reached: you can then drive 
for a further 1,500
 
miles (2,400   km) before the 
tank is empty.
For more information on the Warning 
and indicator lamps  and the associated 
alerts, or the Indicators , refer to the 
corresponding sections.
Once the AdBlue
® tank is empty, a system 
r
equired by regulations prevents starting 
of the engine.
If the SCR system is faulty, the level of 
emissions from your vehicle will no longer 
meet the Euro 6 standard: your vehicle 
becomes polluting.
In the event of a confirmed fault with the 
SCR system, you must go to a CITROËN 
dealer or a qualified workshop as soon 
as possible: after a running distance of 
685
 
miles (1,100
 
km), a system will be 
triggered automatically to prevent engine 
starting.
In either case, a range indicator gives you 
the distance you can travel before the 
vehicle is immobilised.
To respect the environment and ensure 
compliance with the Euro 6 standard, without 
adversely affecting the per formance or fuel 
consumption of Diesel engines, CITROËN 
has taken the decision to equip its vehicles 
with a system that associates SCR (Selective 
Catalytic Reduction) with a Diesel particle filter 
(DPF) for the treatment of exhaust gases. 
Practical information  
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1
Bluetooth® audio system
Contents
First steps 
2
S
teering mounted controls  
2
M
enus  
4
R
adio   4
DAB (Digital Audio Broadcasting) radio
 
6
M
edia   7
Telephone
 
10
Frequently asked questions
 
1
 4 The different functions and settings 
described vary according to the version 
and configuration of your vehicle.
As a safety measure and because it 
requires sustained attention by the 
driver, the pairing of a Bluetooth mobile 
telephone with the Bluetooth hands-free 
system of your audio system must be 
done with the vehicle stationary
 and the 
ignition on.
Your audio system is coded in such a way 
that it will only operate in your vehicle.
All work on the system must be 
carried out exclusively by a dealer or 
qualified workshop, to avoid any risk of 
electrocution, fire or mechanical faults.
To avoid discharging the battery, the audio 
system may switch off after a few minutes 
if the engine is not running.
. 
Bluetooth® audio system