USB CITROEN BERLINGO VAN 2021 Handbook (in English)

230
CITROËN Connect Nav
Navigation
I cannot enter the navigation address.
The address is not recognised.
►
Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►


Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

. ►

Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of

TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
► Have the aerial checked by a dealer.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.

231
CITROËN Connect Nav
12The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►
Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►

Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick. There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder

, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►

Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telphone’
s
Bluetooth function. The Bluetooth telephone is not compatible with
the system.
►

Y
ou can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.

232
CITROËN Connect Nav
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►

Check that the sound settings are appropriate
to the sources listened to. W

e recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►

In all cases, after applying sound settings,
adjust the volume level on the portable device (to a high level) first.

Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
►

Settings menu / Options /
Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).

236
Alphabetical index
L
Labels 4, 43
Labels, identification
181
Lamps, front

163–164
Lamps, parking

63
Lamps, rear

166
Lane departure warning active

124, 129
LEDs - Light-emitting diodes

63, 162–164
Level, AdBlue®

149
Level, brake fluid

148
Level, Diesel additive

149–150
Level, engine coolant

16, 148
Level, engine oil

147
Levels and checks

147–149
Level, screenwash fluid

66, 149
Light-emitting diodes - LEDs

63, 162–164
Lighting

61
Lighting, exterior

61
Lighting, guide-me home

63
Lighting, welcome

63
Loading

145
Load reduction mode

145
Locating your vehicle

24
Locking

23–24, 26
Locking from the inside

30
Low fuel level

140–141
Lumbar

38
M
Maintenance (advice) 153
Maintenance, routine
110, 149
Manoeuvring aids (recommendations)

108
Markings, identification

181
Mat

45, 110
Memorising a speed

121
Menu

201
Menu, main

183
Menus (audio)

196–197, 209–210
Messages

227
Messages, quick

227
Mirror, child surveillance

41
Mirror, rear view

41
Mirrors, door

40–41, 56, 127
Misfuel prevention

141
Mountings, ISOFIX

87
MP3 CD

187
N
Navigation 215–217
Navigation, connected
217–219
Net

50–51
Net, high load retaining

49
Number plate lamps

166–167
O
Obstacle detection 130
Oil change
147
Oil consumption

147
OIl, engine

147
On-board tools

155–156
Opening the bonnet

146
Opening the boot

23
Opening the doors

23
P
Pads, brake 150
Paint
154, 181
Paint colour code

181
Park Assist

134
Parking brake

96–97, 150
Parking brake, electric

97–99, 150
Parking sensors, audible and visual

130
Parking sensors, front

131
Parking sensors, rear

130
Plates, identification

181
Player, Apple®

188, 200
Player, Apple®

224
Player, MP3 CD

187
Player, USB

186, 199, 224
Port, USB

47, 186, 199, 219, 224
Pressures, tyres

150, 158, 161, 181
Pre-tensioning seat belts

79
Priming pump

155

238
Alphabetical index
T
Tables of fuses 167–169
Tank, fuel
140–141
Technical data

176–180
Telephone

48, 189–191, 202–203, 225–227
Telephone, Bluetooth with voice
recognition

191
Temperature, coolant

16
Three flashes (direction indicators)

62
Time (setting)

205, 229
TMC (Traffic info)

216
Tools

155
Topping-up AdBlue®

152
Top Rear Vision

132
Towbar

74, 142–143
Towed loads

176–180
Towing another vehicle

172–174
Towing device

143
Towing eye

173
Traction control (ASR)

73, 75
Traffic information (TA)

184
Traffic information (TMC)

216
Trailer

74, 142
Trailer stability assist (TSA)

74
Trajectory control systems

73–74
Triangle, warning

52
Trip computer

21–22
Type of bulbs

162
Tyres

150, 181
Tyre under-inflation detection

106, 158
U
Under-inflation (detection) 106
Unlocking
23, 25–26
Unlocking from the inside

30
Updating the date

205, 229
Updating the time

205, 229
USB

186, 200, 219, 224
V
Ventilation 52–53, 57–58
Video
224
Voice commands

211–213
W
Warning and indicator lamps 11
Warning lamp, driver''s seat belt
not fastened

78
Warning lamps

11
Warning lamp, seat belts

78
Warnings and indicators

11
Washer jets, heated

56
Washing

11 0
Washing (advice)

153–154
Weights

176–180
Welcome lighting

24
Wheel, spare

106, 150, 155–156, 158–159, 161
Windows, rear doors

36
Windscreen, heated

56
Windscreen wipers 65
Wiper blades (changing)
66–67
Wiper, rear

66
Wipers

65, 67–68
Wipers, automatic rain sensitive

65, 67–68