ESP CITROEN C-ELYSÉE 2017 Handbook (in English)

205
QUESTIONRESPONSE SOLUTION
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains an audio files
of a format that cannot be played by the audio
system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-

C
heck the content in the case of a recorded
CD: consult the advice in the "Audio"
section.
-

T
he audio system CD player does not read
DVDs.
-

D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used is scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambiance) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
I am unable to connect my Bluetooth telephone. It is possible that Bluetooth is switched off on the telephone or that the telephone has been
made not visible.-

C
heck that your telephone has Bluetooth
switched on.
-

C
heck in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone at www.citroen.co.uk (services).
The Bluetooth connection is cut. The battery of the peripheral may not be
sufficiently charged.Charge the battery of the peripheral device.
.
AUDIO and TELEMATICS

206
QUESTIONRESPONSE SOLUTION
The "USB peripheral error" or "Peripheral not
recognised" message appears on the screen. The USB memory stick is not recognised.
The memory stick could be corrupt.Reformat the memory stick (FAT 32).
A telephone connects automatically,
disconnecting another telephone. Automatic connection overrides manual
connection.Modify the telephone settings to remove
automatic connection.
The Apple
® player is not recognised when
connecting to the USB port. The Apple® player is of a generation that is not
compatible with a USB connection. Connect the Apple® player to the AUX Jack
socket using a suitable cable (not supplied).
The hard disk or peripheral is not recognised
when connecting to the USB socket. Some hard disks and devices need a power
supply greater than is provided by the audio
system.Connect the peripheral to the 230 V socket, the
12V socket or an external power supply.
Caution
: ensure that the device does not
transmit a voltage greater than 5 V (risk of
destruction of the system).
When streaming, the sound cuts momentarily. Some telephones prioritise connection of the
"hands-free" profile.Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play, not all of the tracks are
played. In "Random all" play, the system can only take
into account up to 999 tracks.
AUDIO and TELEMATICS

207
QUESTIONRESPONSE SOLUTION
With the engine off, the audio system switches
off after a few minutes of use. When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.Turn the ignition on to increase charge of the
battery.
The message "the audio system is overheated"
appears on the display. In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.Switch the audio system off for a few minutes to
allow the system to cool.
.
AUDIO and TELEMATICS

209
Audio
Radio
Selecting a station
Press the SRC/BAND button
repeatedly to select the FM1, FM2
or AM waveband.
The external environment (hills, buildings,
tunnels, basement car parks, ...) may
block reception, including in RDS mode.
This is a normal effect of the way in
which radio waves are transmitted and
does not indicate any failure of the audio
equipment.
Select a preset radio station.
Make a long press on one of the buttons to
preset the current radio station. The name of
the station is displayed and an audible signal
confirms that it has been preset.
A long press on LIST builds or
updates the list of stations; audio
reception is cut momentarily. Press LIST
to display the
list of stations received, in
alphabetical order.
Select the desired radio station
and confirm by pressing OK.
A press changes to the next or
previous letter (e.g. A, B, D, F,
G, J, K, ...).
Press a button to listen to the corresponding
preset station.
.
AUDIO and TELEMATICS

215
Frequently asked questions
The following tables contain answers to the most frequently asked questions.
QUESTIONRESPONSE SOLUTION
There is a difference in sound quality between
the different audio sources (radio, CD...).En
changeant d'ambiance, les réglages des aigus
et graves reviennent à zéro. To allow for optimal listening quality, the audio
settings (Volume, Bass, Treble, Ambience,
Loudness) can be tailored to different
sound sources, which can generate audible
differences when changing source (radio,
CD...).Check that the audio settings (volume, bass,
treble, ambience, loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-
Rear Fader, Left-Right Balance) to the middle
position, select the musical ambience "None"
and set the loudness correction to the "Active"
position in CD mode or to the "Inactive"
position in radio mode.
When changing the settings for treble and bass,
the ambiance setting is deselected.
When changing the ambiance setting, treble
and bass are reset to zero. Choosing an ambiance imposes settings for
treble and bass. Modifying one without the
other is not possible.
Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5 Mhz is displayed ...).The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.Activate the RDS mode and start a new search
for the station so that the system can check
whether a stronger transmitter is available in
the geographic area.
The environment (hills, buildings, tunnels,
basement car parks...) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the antenna checked by the
CITROËN
network.
.
AUDIO and TELEMATICS

216
QUESTIONRESPONSE SOLUTION
Sound cut-outs of 1 to 2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency permitting better
reception of the station.Switch off the RDS function if the phenomenon
is too frequent and always on the same route.
The traffic announcement (TA) is displayed. I do
not receive any traffic information. The radio station does not broadcast traffic
information.Tune to a radio station which broadcasts traffic
information.
The stored stations are not found (no sound,
87.5 MHz is displayed...). An incorrect waveband is selected.
Press the SRC button to return to the
waveband (AM, FM1, FM2) on which the
stations are stored.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains an audio
files of a format that cannot be played by the
audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-

C
heck that the CD is inserted in the player
the right way up.
-

C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-

C
heck the content in the case of a
recorded CD: consult the advice in the
"Audio" section.
-

T
he audio system CD does not read DVDs.
-

D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambiance) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
In "Random all" play, not all of the tracks are
played. In "Random all" play, the system can only take
into account up to 999 tracks.
AUDIO and TELEMATICS

217
QUESTIONRESPONSE SOLUTION
With the engine off, the audio system switches
off after a few minutes of use. When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.Turn the ignition on to increase charge of the
battery.
The message "the audio system is overheated"
appears on the display. In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.Switch the audio system off for a few minutes
to allow the system to cool.
.
AUDIO and TELEMATICS

2
12:13
18,5 21,5
23 °CFirst steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Adjustment of the volume.
Use the buttons either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the cross to go back a level.
Press "OK" to confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (spectacles cloth) with no
additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
*
D

epending on equipment. Certain information is displayed permanently in
the upper band of the touch screen:
-

R
epeat of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-

G
o to the message notifications, emails,
map updates and, depending on the
services, the navigation notifications.
-

G
o to the settings for the touch screen and
the digital instrument panel. Selecting the audio source (depending on version):
-

F
M / DAB radio stations* / AM*.
-

U
SB key.
-

C
D Player (depending on model).
-

M
edia player connected via the auxiliary socket
(depending on model).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcasting*
(streaming).
CITROËN Connect Nav

24
Make a long press on one of the
buttons to preset the station.
Activating / Deactivating
RDS
or Press Radio Media
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Radio settings ".
Select " General ".
Activate / Deactivate " Station
follow ". Press "
OK" to confirm.
RDS, if activated, allows you to continue
listening to the same station by automatic
retuning to alternative frequencies.
However, in certain conditions, coverage
of an RDS station may not be assured
throughout the entire country as radio
stations do not cover 100% of the territory.
This explains the loss of reception of the
station during a journey.Display text information
The "Radio Text" function allows
information transmitted by the radio
station and related to the station or the
song playing to be displayed.
or Press Radio Media
to display the
primary page. Press the "
OPTIONS" button to go to the
secondary page.
Select "Radio settings ".
Select " General ".
Presetting a station
Select a radio station or frequency
(refer to the corresponding section).
Press "Presets ".
Activate / Deactivate "Display radio
text ".
Press " OK" to confirm.
CITROËN Connect Nav

25
Select "Announcements ".
Activate / Deactivate " Traffic
announcement ".
Press " OK" to confirm.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality
reception.
The different multiplexes offer a choice
of radio stations arranged in alphabetical
o r d e r.
or Press Radio Media
to display the
primary page.
Select the audio source.
Press " Band" to select the " DAB" waveband.
DAB-FM auto tracking
"DAB" does not cover 100% of the
te r r i to r y.
When the digital radio signal is poor,
"DAB-FM auto tracking" allows you to
continue listening to the same station,
by automatically switching to the
corresponding "FM" analogue station
(if there is one).
or Press Radio Media
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Radio settings ".
Select " General ".
Play TA messages
The TA (Traffic Announcement) function
gives priority to TA alert messages.
To operate, this function needs good
reception of a radio station that carries
this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that
the TA message can be heard. Normal
play of the media previously playing is
resumed at the end of the message.
.
CITROËN Connect Nav