DODGE DURANGO 2011 3.G Repair Manual

Shifting Procedures
AWD AUTO To LOW RANGE
NOTE:When shifting into or out of LOW
RANGE some gear noise may be heard.
This noise is normal and is not
detrimental to the vehicle or occupants.
• Shifting can be performed with the
vehicle rolling 2 to 3 mph (3 to
5 km/h) or completely stopped. Use
either of the following procedures:
Preferred Procedure
• With the engine running, slow the
vehicle to 2 to 3 mph (3 to 5 km/h).
• Shift the transmission into
NEUTRAL.
• While still rolling, rotate the transfer
case control switch to the desired
position.
• After the desired position indicator
light is ON (not flashing), shift the
transmission back into gear.
Alternate Procedure
• Bring the vehicle to complete stop.
• With the ignition switch in the ON
position and the engine either OFF or
running, shift the transmission into
NEUTRAL.
• Rotate the transfer case control
switch to the desired position.
• After the desired position indicator
light is ON (not flashing), shift the
transmission back into gear.NOTE:
• If Steps 1 or 2 of either the Preferred
or Alternate Procedure are not satisfied
prior to attempting the shift or if they
no longer are being met while the shift
attempt is in process, the desired
position indicator light will flash
continuously while the original position
indicator light is ON, until all
requirements have been met.
• The ignition switch must be in the ON
position for a shift to take place and for
the position indicator lights to be
operable. If the ignition switch is not in
the ON position, then the shift will not
take place and no position indicator
lights will be on or flashing.
WARNING!
• Always engage the parking brake
when powering down the vehicle if
the “SERV AWD Warning Light” is
illuminated. Not engaging the
parking brake may allow the
vehicle to roll which may cause
personal injury.
• You or others could be injured if
you leave the vehicle unattended
with the transfer case in the
NEUTRAL position without first
fully engaging the parking brake.
The transfer case NEUTRAL
position disengages both the front
and rear driveshafts from the
powertrain and will allow the
vehicle to move regardless of the
transmission position. The parking
brake should always be applied
when the driver is not in the
vehicle.
OFF-ROAD CAPABILITIES
59

ROOF LUGGAGE RACK
• The crossbars on your vehicle are
delivered stowed within the roof rack
side rails. When installed, the roof
rack can hold a maximum of 150 lbs
(68 kg) of evenly distributed weight.
Installing The Crossbars
• To install the crossbars, completely
loosen the thumb screws at both
ends and lift the crossbar from its
stowed position.
• Bend the pivot points at each end of
the crossbar and slide the thumb
screw down.• Set the crossbars into position and
tighten the thumb screws.
NOTE:Position the crossbars across the
roof making sure the letters on the
crossbar align with the matching letters
on the side rail.
• Refer to the Owner's Manual on the
DVD for further details.
UTILITY
60

TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS)
Engine ModelGCWR
(Gross Combined Wt. Rating)Frontal AreaMax. GTW
(Gross Trailer Wt.)Max. Trailer Tongue
Wt. (See Note)
3.6L RWD 11,600 lbs (5 262 kg) 40 sq ft (3.72 sq
m)6,200 lbs (2 812 kg) 620 lbs (281 kg)
3.6L AWD 11,600 lbs (5 262 kg) 40 sq ft (3.72 sq
m)6,200 lbs (2 812 kg) 620 lbs (281 kg)
5.7L RWD 13,100 lbs (5 942 kg) 60 sq ft (5.57 sq
m)7,200 lbs (3 266 kg) 720 lbs (327 kg)
5.7L AWD 13,100 lbs (5 942 kg) 60 sq ft (5.57 sq
m)7,200 lbs (3 266 kg) 720 lbs (327 kg)
Refer to local laws for maximum trailer towing speeds.
NOTE: The trailer tongue weight must be considered as part of the combined weight of occupants and cargo, and should never exceed the
weight referenced on the Tire and Loading Information placard. The addition of passengers and cargo may require reducing trailer tongue load
and Gross Trailer Weight (GTW). Redistributing cargo (to the trailer) may be necessary to avoid exceeding Rear Gross Axle Weight Rating
(GAWR) of 3,900 lbs (1 769 kg).
• If the gross trailer weight is 3,500 lbs (1587 kg) or more, it is mandatory to use a weight-distributing hitch to ensure stable
handling of your vehicle.
NOTE:Vehicles not factory equipped with trailer tow package are limited to 3,500 lbs (350 lbs tongue weight).
UTILITY
61

TOW/HAUL MODE
• When driving in hilly areas, towing a
trailer, carrying a heavy load, etc.,
and frequent transmission shifting
occurs, press the TOW/HAUL switch
to select TOW/HAUL mode. This will
improve performance and reduce the
potential for transmission
overheating or failure due to
excessive shifting. When operating in
TOW/HAUL mode, transmission
upshifts are delayed, and the
transmission will automatically
downshift (for engine braking) during
steady braking maneuvers.
• The “TOW/HAUL Indicator Light”
will illuminate in the instrument
cluster to indicate that TOW/HAUL
mode has been activated. Pressing
the switch a second time restores
normal operation. If the TOW/HAUL
mode is desired, the switch must be
pressed each time the engine is
started.
RECREATIONAL
TOWING (BEHIND
MOTORHOME, ETC.)
Rear-Wheel Drive Models
•Recreational towing is not allowed.
All-Wheel Drive Models (Single-Speed
Transfer Case)
•Recreational towing is not allowed.
This model does not have a
NEUTRAL position in the transfer
case.
All-Wheel Drive Models (Two-Speed
Transfer Case)
NOTE:The transfer case must be in the
NEUTRAL position, and the transmission
must be in the PARK position for
recreational towing.
Shifting Into NEUTRAL
• Use the following procedure to
prepare your vehicle for recreational
towing.
• Bring the vehicle to a complete stop
and shift the transmission to PARK.
Turn the engine off.
• For vehicles with Keyless Enter-N-Go,
remove the Keyless Enter-N-Go
button and use the Key Fob to
complete this procedure.
• Turn the ignition switch to the
ON/RUN position, but do not start
the engine.
• Press and hold the brake pedal and
shift the transmission into
NEUTRAL.
• Press and hold the transfer case N
(Neutral) button for four seconds,
until the light next to the N symbol
starts to blink, indicating shift in
progress. The light will stop blinking
(stay on solid) when the shift to N
(Neutral) is complete.
TOW/HAUL Switch
UTILITY
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• Start the engine and shift the
transmission into REVERSE.
• Release the brake pedal for five
seconds and ensure that there is no
vehicle movement.
• Turn the engine off and firmly apply
the parking brake.
• Shift the transmission into PARK and
remove the Key Fob.
• Attach the vehicle to the tow vehicle
using a suitable tow bar and release
the parking brake.
CAUTION!
• Towing with the rear wheels on the
ground will cause severe
transmission damage. Damage
from improper towing is not
covered under the New Vehicle
Limited Warranty.
• Front or rear wheel lifts should not
be used. Internal damage to the
transmission or transfer case will
occur if a front or rear wheel lift is
used when recreational towing.
• It is necessary to follow these
steps to be certain that the
transfer case is fully in NEUTRAL
before recreational towing to
prevent damage to internal parts.
WARNING!
You or others could be injured if you
leave the vehicle unattended with
the transfer case in the NEUTRAL
position without first fully engaging
the parking brake. The transfer case
NEUTRAL position disengages both
the front and rear driveshafts from
the powertrain and will allow the
vehicle to move even if the
transmission is in PARK. The
parking brake should always be
applied when the driver is not in the
vehicle.
UTILITY
63

24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival.
If you feel you are in an “unsafe situation”, please let us know. With your consent,
we will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when cold
and inflated to the inflation pressure recommended by the vehicle manufacturer on
the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire inflation
pressure label, you should determine the proper tire inflation pressure for those
tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure
Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
•IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR
PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD
OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER
INFLATION, THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE
FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is
the driver’s responsibility to maintain correct tire pressure, even if under-inflation
has not reached the level to trigger illumination of the TPMS low tire pressure
telltale.
• Your vehicle has also been equipped with a TPMS malfunction indicator to indicate
when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a
malfunction, the telltale will flash for approximately one minute and then remain
continuously illuminated. This sequence will continue each time the vehicle is
restarted as long as the malfunction exists.
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• When the malfunction indicator is illuminated, the system may not be able to
detect or signal low tire pressure as intended. TPMS malfunctions may occur for a
variety of reasons, including the installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replacing one or more tires or wheels on
your vehicle, to ensure that the replacement or alternate tires and wheels allow the
TPMS to continue to function properly.
CAUTION!
The TPMS has been optimized for the original equipment tires and wheels.
TPMS pressures and warning have been established for the tire size equipped
on your vehicle. Undesirable system operation or sensor damage may result
when using replacement equipment that is not of the same size, type, and/or
style. Aftermarket wheels can cause sensor damage. Do not use tire sealant
from a can, or balance beads if your vehicle is equipped with a TPMS, as
damage to the sensors may result.
BRAKE- Brake Warning Light
• The Brake Warning light illuminates when there is either a system malfunction or
the parking brake is applied. If the light is on and the parking brake is not applied,
it indicates a possible brake hydraulic malfunction, brake booster problem or an
Anti-Lock Brake System problem.
• We recommend you drive to the nearest service center and have the vehicle
serviced immediately.
WARNING!
Driving a vehicle with the red brake light on is dangerous. Part of the brake
system may have failed. It will take longer to stop the vehicle. You could have a
collision. Have the vehicle checked immediately.
- Malfunction Indicator Light (MIL)
• Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., may
illuminate the MIL after engine start. The vehicle should be serviced if the light
stays on through several typical driving cycles. In most situations, the vehicle will
drive normally and not require towing.
• If the MIL flashes when the engine is running, serious conditions may exist that
could lead to immediate loss of power or severe catalytic converter damage. We
recommend you do not operate the vehicle. Have the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES
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- Electronic Stability Control (ESC) Activation/Malfunction Indicator Light
• If the “ESC Activation/Malfunction Indicator Light” comes on continuously with
the engine running, a malfunction has been detected in the ESC system. If this
light remains on after several ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater than 30 mph (48 km/h), we
recommend you drive to the nearest service center and have the vehicle serviced
immediately.
• The “ESC Activation/Malfunction Indicator Light” starts to flash as soon as the
tires lose traction and the ESC system becomes active. If the light begins to flash
during acceleration, ease up on the accelerator and apply as little throttle as
possible. Be sure to adapt your speed and driving to the prevailing road conditions.
The light also flashes when TCS is active. To improve the vehicle's traction when
starting off in deep snow, sand or gravel, it may be desirable to switch the ESC
system to Partial Off mode by momentarily pressing the ESC Off
switch
located below the climate controls, on the switch panel.
- Charging System Light
• This light shows the status of the electrical charging system. If the charging
system light remains on, it means that the vehicle is experiencing a problem with
the charging system.
• We recommend you do not continue driving if the charging system light is on. Have
the vehicle serviced immediately.
- Oil Pressure Warning Light
• This light indicates low engine oil pressure. If the light turns on while driving, stop
the vehicle and shut off the engine as soon as possible. A chime will sound for four
minutes when this light turns on.
• We recommend you do not operate the vehicle or engine damage will occur. Have
the vehicle serviced immediately.
- Anti-Lock Brake (ABS) Light
• This light monitors the Anti-Lock Brake System (ABS).
• If the light is not on during starting, stays on, or turns on while driving, we
recommend you drive to the nearest service center and have the vehicle serviced
immediately.
- Electronic Throttle Control (ETC) Light
• This light informs you of a problem with the Electronic Throttle Control (ETC)
system.
• If a problem is detected, the light will come on while the engine is running. Cycle
the ignition key when the vehicle has completely stopped and the shift lever is
placed in the PARK position; the light should turn off.
• If the light remains lit with the engine running, your vehicle will usually be
drivable; however, see an authorized service center immediately. If the light is
flashing when the engine is running, immediate service is required and you may
experience reduced performance, an elevated/rough idle or engine stall and your
vehicle may require towing.
WHAT TO DO IN EMERGENCIES
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- Airbag Warning Light
• If the light is not on during starting, stays on, or turns on while driving, have the
vehicle serviced by an authorized service center immediately.
Fuel Cap/Loose Gas Cap Message
• If a “gas cap” message (shown as Check Gascap) appears, tighten the gas cap
until a “clicking” sound is heard.
• If the message continues to appear for more than three days after tightening the
gas cap, have the vehicle serviced by an authorized service center immediately.
Oil Change Indicator
Message
• If an “oil change” message (shown as Oil Change Required) appears and a single
chime sounds, it is time for your next required oil change.
Vehicles Equipped With Keyless Enter-N-Go
• Without pressing the brake pedal, push the ENGINE START/STOP button and cycle
the ignition to the ON/RUN position (Do not start the engine.)
• Fully depress the accelerator pedal, slowly, three times within 10 seconds.
• Without pressing the brake pedal, push the ENGINE START/STOP button once to
return the ignition to the OFF/LOCK position.
Vehicles Not Equipped With Keyless Enter-N-Go
• Turn the ignition switch to the ON/RUN position (Do not start the engine.)
• Fully depress the accelerator pedal, slowly, three times within 10 seconds.
• Turn the ignition switch to the OFF/LOCK position.
IF YOUR ENGINE OVERHEATS
• In any of the following situations, you can reduce the potential for overheating by
taking the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, shift transmission into NEUTRAL, but do not
increase engine idle speed.
NOTE:There are steps that you can take to slow down an impending overheat
condition:
• If your air conditioner (A/C) is on, turn it off. The A/C system adds heat to the engine
cooling system and turning the A/C off can help remove this heat.
• You can also turn the Temperature Control to maximum heat, the Mode Control to
floor and the Fan Control to high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the engine cooling system.
• If the temperature reading does not return to normal, turn the engine off
immediately.
• We recommend that you do not operate the vehicle or engine damage will occur.
Have the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES
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CAUTION!
Driving with a hot cooling system could damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the vehicle. Idle the vehicle with the
air conditioner turned off until the pointer drops back into the normal range. If
the pointer remains on HOT (H), and you hear continuous chimes, turn the
engine off immediately and call for service.
WARNING!
You or others can be badly burned by hot engine coolant (antifreeze) or steam
from your radiator. If you see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool. Never try to open a
cooling system pressure cap when the radiator or coolant bottle is hot.
WHAT TO DO IN EMERGENCIES
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