DODGE DURANGO 2015 3.G Manual PDF

Uconnect® Access Registration (Uconnect® 8.4A/8.4AN, U.S. 48 Contiguous
States, Alaska And Hawaii)
To u n l o c k t h e f u l l p o t e n t i a l o f U c o n n e c t®Access in your vehicle, you first need to register
with Uconnect®Access.
1. From the parked vehicle with the radio touchscreen powered on, select the “Apps”
button located near the bottom right-hand corner of the radio touchscreen.
NOTE:
Should you require assistance anytime during the registration process, simply call
Uconnect®Care at 1-855-792-4241.
2. Press “Start” on the reminder screen or select “Uconnect Registration” under the “All
Apps” or “Favorites Apps” tab on the Apps list.
3. The Uconnect®Access Registration App will open and display step-by-step instruc-
tions to start your registration.
4. Enter your email address into the radio touchscreen.
5. A message will display on the touchscreen indicating your email submission was
accepted. In a few minutes, you will receive an email which will allow you to register
your vehicle for Uconnect®Access. You should open this email and begin your
Uconnect®Access registration within 72 hours.
6. Check for an email from Uconnect®Access that contains your personalized registra-
tion link. If you don't see it, check your spam or junk mail folder. Open the email and
click on the link to continue registering.
NOTE:
For security reasons, this link is valid for 72 hours from the time you’ve submitted your
email address into the radio touchscreen. If the link has expired, simply re-enter your
email address into the Uconnect®Registration App on the radio touchscreen to receive
another link. The secured registration link will take you through the Uconnect®Access
registration process step by step.
7. To unlock the full potential of Uconnect®Access in your vehicle, you will need to create
or validate an existing Mopar Owner Connect account previously (Owner Center).
Uconnect®along with Mopar Owner Connect have joined forces to create one
destination to manage all of your vehicle needs, from managing your Uconnect®
Access account, to tracking service history and finding recommended accessories for
your vehicle. If you already have a Mopar Owner Connect account, log in to the website
with your existing username/email and password. For assistance with this web based
registration process, call Uconnect®Care at 1-855-792-4241.
8. Once you are logged in to your Mopar Owner Connect account, you will create a
personal Uconnect®Security PIN. The Uconnect®Security PIN will be required to
authenticate you when accessing your account via Uconnect®Care or performing any
remote services such as Remote Door Lock/Unlock, Remote Horn & Lights or Starting
and Stopping the engine.
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9. If your vehicle qualifies for a trial package it will be presented. Simply agree to the
Uconnect®Te r m s o f S e r v i c e ( c h e c k b o x ) a n d t h e n s e l e c t t h e “ S t a r t S e r v i c e ” b u t t o n .
At this point your vehicle is registered with Uconnect®Access. Continue to set up Via
Mobile. Apps will be downloaded the next time you start your vehicle. If the Apps have not
appeared after 24 hours, please contact Uconnect®Care.
Download The Uconnect® Access App
The Uconnect®Access smartphone app allows you to remotely lock or unlock your doors,
start your engine (if equipped) and activate your horn and lights from virtually anywhere.
The smartphone app also features Via Mobile (if equipped) which uses your smartphone’s
data plan to access your personal Pandora®,iHeartRadio,SlackerRadioandAha™by
HARMAN accounts and control them using your vehicle touchscreen.
The Uconnect®Access app is only compatible with select iPhone®and Android smart-
phones. Visit UconnectPhone.com or call 1-877-855-8400 to confirm that your smart-
phone is compatible with Uconnect®.Onceyou’veconfirmedyoursmartphoneis
compatible, Android and iPhone®users should visit their respective app store and search
for “Uconnect Access” to download the app.
Set Up Your Via Mobile Profile — If Equipped
Setting up your Via Mobile profile means entering your login information for each App so
that they can work in your vehicle. Complete your Via Mobile Profile online during
registration of your Uconnect®Access system. Access this page by logging into your
Mopar Owner Connect account (moparownerconnect.com), going to Edit Profile, then Via
Mobile Profile.
If you already have an account with these Apps, scroll down and press the “Link” button
to enter your information. If you do not have an account, you can create a new one.
Aha™ by HARMAN (www.aharadio.com)
•EnteryouremailaddressandpasswordforAha™,orcreateanewAha™account.
•YoucanlinkyourFacebook,TwitterorSlackeraccountsontheAha™website.
iHeartRadio (www.iHeartRadio.com)
•EnteryouremailaddressandpasswordforiHeartRadio,orcreateanewiHeartRadio
account.
•Select“Activate”tocontinue,
•Select“Close”tocompleteactivation.
Pandora® (www.pandora.com)
•EnteryourPandora®username/email address and password, then click “Save.”
•CreateanewPandora®account.
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Slacker Radio (www.slacker.com)
•EnteryourSlackerusername/emailaddressandpassword,thenclick“Save.”
•CreateanewSlackerRadioaccount.
Invite family and friends to use the Via Mobile Apps in your vehicle by setting up their own
Via Mobile profile.
Renewing Subscriptions And Purchasing WiFi Hotspot (Uconnect® 8.4A/8.4AN,
U.S. 48 Contiguous States And Alaska)
Subscriptions, and WiFi Hotspot, can be purchased from the Uconnect®Store within your
vehicle, and online at Mopar Owner Connect. If you need help push the ASSIST button on
the rearview mirror, then select Uconnect®Care (or dial 1-855-792-4241).
Purchasing Online
Yo u c a n r e n e w y o u r s u b s c r i p t i o n t o a p a c k a g e o r p u r c h a s e Wi F i f r o m t h e M o p a r O w n e r
Connect website. You must first set up a Uconnect®Access Payment Account online.
Log into moparownerconnect.com
1. Log In to the Mopar Owner Connect website (moparownerconnect.com) with your
username/email and password.
2. Click on the “Shop” tab, then click on the Uconnect®Store.
3. From the Uconnect®Store, select the item you wish to purchase.
4. This will launch the selected item into purchase mode along with providing additional
information.
5. The Uconnect®Store will display a “Purchase Overview” message confirming the
financial details of your purchase. Click the “Purchase” key to continue.
6. The Uconnect®Store will ask you to “Confirm Payment” using your default payment
method on file in your Payment Account. Click the “Complete” key to continue.
7. The Uconnect®Payment Account will then ask for your “Payment Account PIN,”
which you established when setting up your Uconnect®payment account. After
entering this four digit PIN, click the “Complete” key to make the purchase.
8. You will receive a confirmation message that your purchase has been submitted. Click
the “OK” button to end the process.
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Purchasing WiFi Hotspot While In Your Vehicle
Yo u m u s t s e t u p a U c o n n e c t®Access Payment Account online (log in to
moparownerconnect.com, go to Edit Profile, then Uconnect®Payment Account, to set
up and manage your Payment Account).
1. To purchase WiFi while in your vehicle, ensure the vehicle is running and in Park. Press
the “Apps” button on the touchscreen, then select WiFi within the “Apps” menu.
Follow the on-screen instructions. When asked for your payment PIN, use the 4-digit
PIN you established when setting up your payment account on Mopar Owner Connect.
NOTE:
This may be different than the Uconnect®Security PIN you established for using features
such as Remote Vehicle Start. After purchasing WiFi, it may take up to 30 minutes (with
the vehicle running) before the WiFi will be active in your vehicle.
2. Select WiFi again, then note the hotspot name. Select this network when connecting
devices to the hotspot. Also click on View/Edit Passphrase, then note the security
passphrase you will need to connect to the network on each device.
If your devices cannot see the WiFi Hotspot network after 30 minutes, please contact
Uconnect®Care by pushing the ASSIST button on the rearview mirror, or by calling
1-855-792-4241.
Using Uconnect® Access
Getting Started With Apps
Applications (Apps) and features in your Uconnect®Access system deliver services that
are customized for the driver and are certified by FCA US LLC. Two different types are:
1.Built-In Features—usethebuilt-in3GCellularNetworkonyourUconnect®8.4A/
8.4AN radio.
2.Uconnect® Access Via Mobile(if equipped) — Via Mobile uses the Uconnect®Access
app and your smartphone's data plan to access your personal Pandora®,iHeartRadio,
Aha™ by HARMAN and Slacker Radio accounts from the vehicle and control them
using the vehicle touchscreen. Customer’s data plan charges will apply. Available on
Uconnect®8.4A and 8.4AN Radios (if equipped).
Get started with your Uconnect®Access apps by pressing the Uconnect®“Apps” button
on the menu bar at the bottom right corner of the radio touchscreen. Available apps and
features are organized by the tabs on the left of the screen:
Favorite Apps—Thisisthedefaultscreenwhenyoufirstpressthe“Apps”buttononthe
touchscreen, and is a good place to put the apps you use most frequently. To make an App
a“favorite”,pressthestarbuttonnexttotheappnameandconfirmthepromptwith
“yes."
All Apps—OrganizesyourUconnect®Access apps (when available).
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Running Apps—Pressthistabtoseewhichappsarecurrentlyrunning.
Maintaining Your Uconnect® Access Account
Reinstalling An App (Uconnect® 8.4A/8.4AN)
Yo u c a n e a s i l y c o r r e c t m a n y A p p l i c a t i o n r e l a t e d i s s u e s y o u m a y b e e x p e r i e n c i n g b y
resetting the App back to the factory setting. From the vehicle’s radio touchscreen,
complete the following steps:
1. Press the Uconnect®“Apps” button and open the Uconnect®Store. Go to My Apps.
2. In My Apps, select “Settings,” then “Reinstall App.” Press “Continue.”
3. Your Apps have been successfully re-installed.
Canceling Your Subscription
Should you want to cancel your subscription, you can remove your account information
using the same procedure contained in the Selling Your Vehicle section.
Favorite Apps
1—CategoryTabs2—AppsButton
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Selling Your Vehicle
When you sell your vehicle, we recommend that you remove your Uconnect®Access
Account information from the vehicle. You can do this using the radio touchscreen in the
vehicle or on the Mopar Owner Connect website (moparownerconnect.com). Removing
your account information cancels your subscription and makes your vehicle factory-ready
for a new owner/subscriber.
1. From your vehicle’s radio touchscreen, select “Uconnect®Store” from the Apps Menu.
2. Select “My Apps,” then “Settings.” Press “Remove Uconnect®Account.”
3. Enter your Uconnect®Security PIN, and select “Continue.”
For additional information on Uconnect®:
•U.S.residents-visitDriveUconnect.comorcall1-877-855-8400.
•CanadianResidents-visitDriveUconnect.caorcall,1-800-465-2001(English)or
1-800-387-9983 (French).
Built-In Features (Uconnect® 8.4A/8.4AN)
CAUTION!
•Ignoringtherearviewmirrorlightcouldmeanyoumaynothave9-1-1Callservice
if needed. If the rearview mirror light is illuminated, have an authorized dealer
service the 9-1-1 Call system immediately.
•TheOccupantRestraintController(ORC)turnsontheAirBagWarningLightonthe
instrument panel if a malfunction is detected in any part of the air bag system. If the
Air Bag Warning Light is illuminated, the air bag system may not be working
properly and the 9-1-1 system may not be able to send a signal to a 9-1-1 operator.
If the Air Bag Warning Light is illuminated, have an authorized dealer service your
vehicle immediately.
•Ifanyoneinthevehiclecouldbeindanger(e.g.,fireorsmokeisvisible,dangerous
road conditions or location), do not wait for voice contact from a 9-1-1 operator. All
occupants should exit the vehicle immediately and move to a safe location.
•Donotaddanyaftermarketelectricalequipmenttothevehicle’selectricalsystem.
This may prevent your vehicle from sending a signal to initiate an emergency call.
To a v o i d i n t e r f e r e n c e t h a t c a n c a u s e t h e 9 - 1 - 1 C a l l s y s t e m t o f a i l , n e v e r a d d
aftermarket equipment (e.g., two-way mobile radio, CB radio, data recorder, etc.) to
your vehicle’s electrical system or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY REASON (INCLUDING DURING OR
AFTER AN ACCIDENT), THE UCONNECT®FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
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1.Assist Call—TherearviewmirrorcontainsanASSISTpushbuttonwhich(once
registered) automatically connects the vehicle occupants to one of these predefined
destinations for immediate support:
•Roadside Assistance Call—If you get
aflattire,orneedatow,you’llbe
connected to someone who can help
anytime. Additional fees may apply.
Additional information in this section.
•Uconnect® Access Care—Invehicle
support for Uconnect®Access Sys-
tem, Apps and Features.
•Vehicle Care—Totalsupportforyour
FCA US LLC vehicle.
2.Emergency 9-1-1 Call (If Equipped)—
The rearview mirror contains a 9-1-1
button that, when pressed, may place a
call from your vehicle to a local 9-1-1
operator to request help from local po-
lice, fire or ambulance personnel. If this button is accidentally pushed, you will have
10 seconds to stop the call. To cancel, push the 9-1-1 Call button again or press the
“cancel” button shown on the touchscreen. After 10 seconds has passed, the 9-1-1
call will be placed and only the 9-1-1 operator can cancel it. The LED light on the
rearview mirror will turn green once a connection to a 9-1-1 operator has been made.
The green LED light will turn off once the 9-1-1 call is terminated. Have an authorized
dealer service the vehicle if the rearview mirror light is continuously red. On equipped
vehicles, this feature requires a functioning electrical system and wireless coverage to
function properly.If a connection is made between a 9-1-1 operator and your vehicle,
you understand and agree that 9-1-1 operators may, like any other 9-1-1 call, record
conversations and sounds in and near your vehicle upon connection.
3.Roadside Assistance (If Equipped)—Ifyourvehicleisequippedwiththisfeatureand
within wireless range, you may be able to connect to Roadside Assistance by pushing
the “ASSIST” button on the rearview mirror. You will be presented with Assist Care
options. Make a selection by pressing the prompts displayed on the radio. If Roadside
Assistance is provided to your vehicle, you agree to be responsible for any additional
roadside assistance service costs that you may incur. To provide Uconnect®Services to
you, we may record and monitor your conversations with Roadside Assistance,
Uconnect®Care or Vehicle Care, whether such conversations are initiated through the
Uconnect®Services in your vehicle, or via a landline or mobile telephone, and may
share information obtained through such recording and monitoring in accordance with
regulatory requirements. You acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any such call recordings.
ASSIST/9-1-1 Buttons
1—ASSISTButton2—9-1-1Button
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4.Yelp®—Customershavetheabilitytosearchfornearbydestinationsorapointof
interest (POI) either by category or custom search by using keywords (for example,
“Italian restaurant”). Searching can be done by either voice or by using the touch-
screen keypad. Using the touchscreen, launch Yelp®by selecting the “Apps” icon,
press the “All Apps” tab, and then press “Yelp.” Using voice recognition, push the
Voice Command (VR) button on the steering wheel and say “Launch Yelp®.”
5.Security Alarm Notification—TheSecurityAlarmNotificationfeaturenotifiesyouvia
email or text (SMS) message when the vehicle’s factory-installed security alarm system
has been set-off. There are a number of reasons why your alarm may have been
triggered, one of which could be that your vehicle was stolen. If so, please see the
details of the Stolen Vehicle Assistance service below. When you register, Security
Alarm Notification is automatically set to send you an email at the mail address you
provide should the alarm go off. You may also opt to have a text message sent to your
mobile device.
6.Stolen Vehicle Assistance—Ifyourvehicleisstolen,contactlocallawenforcement
immediately to file a stolen vehicle report. Once this report has been filed, Uconnect®
care can help locate your vehicle. The Uconnect®Care agent will ask for the stolen
vehicle report number issued by local law enforcement. Then, using GPS technology
and the built-in wireless connection within your vehicle, the Uconnect®Care agent will
be able to locate the stolen vehicle and work with law enforcement to help recover it.
(Vehicle must be within the United States, have network coverage and must be
registered with Uconnect®Access with an active subscription that includes the
applicable feature).
7.WiFi Hotspot—WiFiHotspotison-demandWiFi3Gconnectivitythat'sbuilt-inand
ready to go whenever you are. Once your vehicle is registered for Uconnect®Access,
you can purchase a Wifi Hotspot subscription at the Uconnect®Store. After you've
made your purchase, turn on your signal and connect your passengers devices. It's
never been easier to bring your home or office with you.
NOTE:
Yo u r v e h i c l e m u s t h a v e a w o r k i n g e l e c t r i c a l s y s t e m f o r a n y o f t h e i n v e h i c l e U c o n n e c t®
features to operate.
Uconnect® Access Remote Features
If you own a compatible iPhone®or Android®powered device, the Uconnect®Access App
allows you to remotely lock or unlock your doors, start your engine or activate your horn and
lights from virtually anywhere (Vehicle must be within the United States and have network
coverage). You can download the App from Mopar Owner Connect or from the App Store
(iPhone) or Google Play store. Visit UconnectPhone.com to determine if your device is
compatible. For Uconnect®Phone customer support and to determine if your device is
compatible.
U.S. residents - visit UconnectPhone.com or call 1-877-855-8400
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Remote Start—Thisfeatureprovidestheabilitytostarttheengineonyourvehicle,
without the keys and from virtually any distance. You can send a request to your vehicle in
one of two ways:
1. Using the Uconnect®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
•After15minutesifyouhavenotenteredyourvehiclewiththekey,theenginewill
shut off automatically.
•Youcanalsosendacommandtoturn-offanenginethathasbeenremotestarted.
•Thisremotefunctionrequiresyourvehicletobeequippedwithafactory-installed
Remote Start system. To utilize this feature after the Uconnect®Access App is
downloaded, login with your user name and password.
NOTE:
Yo u r f o u r d i g i t U c o n n e c t®Security PIN is required to confirm the request.
•You can set-up notifications for your account to receive an email or text (SMS)
message every time a command is sent. Login to Mopar Owner Connect
(moparownerconnect.com) and click on Edit Profile to manage Uconnect®
Notifications.
Remote Door Lock/Unlock—Thisfeatureprovidestheabilitytolockorunlockthedooron
your vehicle, without the keys and from virtually any distance. You can send a request to
your vehicle in one of three ways:
1. Using the Uconnect®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect®Care on the phone.
To u s e t h i s f e a t u r e a f t e r t h e U c o n n e c t®Access App is downloaded, login using your user
name and password. You will need your four digit Uconnect®Security PIN to confirm the
request. Press the “closed lock” icon on your Uconnect®Access App to lock the doors,
and press the “open Lock” icon to unlock the driver’s door.
Yo u c a n s e t - u p n o t i f i c a t i o n s f o r y o u r a c c o u n t t o r e c e i v e a n e m a i l o r t e x t ( S M S ) m e s s a g e
every time a command is sent. Login to Mopar Owner Connect (moparownerconnect.com)
and click on Edit Profile to manage Uconnect®Notifications.
Remote Horn And Lights—It’seasytolocateavehicleinadark,crowdedornoisyparking
area by activating the horn and lights. It may also help if you need to draw attention to your
vehicle for any reason. You can send a request to your vehicle in one of three ways:
1. Using the Uconnect®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect®Care on the phone.
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To u s e t h i s f e a t u r e a f t e r t h e U c o n n e c t®Access App is downloaded, login using your
user name and password. You will need your four digit Uconnect®Security PIN to confirm
the request. You can set-up notifications for your account to receive an email or text
(SMS) message every time a command is sent. Login to Mopar Owner Connect
(moparownerconnect.com) and click on Edit Profile to manage Uconnect®Notifications.
Voice Texting—Wanttodictateapersonalmessage?RegisterwithUconnect®Access to
take advantage of a new, cloudbased Voice Texting service, an enhancement to Voice Text
Reply.
Voice Texting allows you to compose a new text or reply to an incoming text message.
Before you attempt to use the Voice Texting feature, check to ensure you have the
following:
1. A paired, Bluetooth®enabled phone with the Message Access Profile (MAP). Not all
Bluetooth®enabled phones support MAP, including all iPhones®(Apple iOS). Visit
UconnectPhone.com for system and device compatibility information.
2. An active Uconnect®Access trial or paid subscription. Press the “Apps” button on the
lower right hand corner of the touchscreen to begin the registration process.
3. Accept the “Allow MAP” profile request on your smart phone. (Please refer to device
manufacturer instructions for details).
To Send A Text Message:
1. Push the Uconnect®Phone Buttonon the steering wheel.
2. Wait for the beep.
3. Say “Text.”
4. Uconnect®will prompt you “Say the phone number, or full name and phone type of the
contact you want to send a message to.”
5. Wait for the beep and say a contact that is in your phonebook, or a mobile phone
number that you would like to send the message to.
6. Uconnect®will prompt you “Please say the message that you would like to send.” (If
you do not hear this prompt, you may not have an active subscription with Uconnect®
Access).
7. Wait for the beep, and then dictate any message up to 140 characters. If you exceed
140 characters, you will hear the following prompt: “Message was too long; your
message will be truncated.”
8. Uconnect®will then repeat the message back to you.
9. Uconnect®will prompt you: “To add to your message, say “Continue”; To delete the
current message and start over, say “Start Over”; to send the current message, say
“Send”; to hear the message again, say “Repeat”.
10. If you are happy with your message and would like to send it, wait for the beep and
say “Send”.
11. Uconnect®will then say “Sending your message.”
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