service INFINITI QX56 2004 Factory Manual PDF
[x] Cancel search | Manufacturer: INFINITI, Model Year: 2004, Model line: QX56, Model: INFINITI QX56 2004Pages: 3371, PDF Size: 78.5 MB
Page 771 of 3371
BL-6
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Revision: August 20072004 QX56
SQUEAK AND RATTLE TROUBLE DIAGNOSISPFP:00000
Work FlowEIS0 02 R1
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer BL-10, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.
The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.
After identifying the type of noise, isolate the noise in terms of its characteristics.The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces = higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping
Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.
Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often drought on by activity.
Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.
Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT 8 42
Page 772 of 3371
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
BL-7
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle "twist".
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks.
Refer to BL-8, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)
Page 825 of 3371
BL-60
REMOTE KEYLESS ENTRY SYSTEM
Revision: August 20072004 QX56
3. CHECK GROUND CIRCUIT
Check continuity between BCM connector M20 terminal 67 and
ground.
OK or NG
OK >> Power supply and ground circuit is OK.
NG >> Repair or replace harness.
Trouble DiagnosesEIS002S0
SYMPTOM CHART
NOTE:
Always check the "Trouble Diagnosis Procedure" before troubleshooting. Refer to BL-59, "Trouble Diag-
nosis Procedure" .
Always check keyfob battery before replacing keyfob. Refer to BL-65, "Keyfob Battery and Function
Check" .
The panic alarm operation and power back door opener operation of remote keyless entry system do not
activate with the ignition key inserted in the ignition key cylinder.
Use Remote Keyless Entry Tester J-43241 (follow instructions on tester) to check operation of keyfob
before replacing keyfob.
ConnectorTe r m i n a l s
(Wire color)
Continuity
(+) (-)
M20 67 (B) Ground Yes
LIIA1040E
Symptom Diagnoses/service procedureReference
page
All functions of remote keyless entry system do not
operate.1. Keyfob battery and function check (use Remote Keyless Entry
Tester J-43241)
NOTE:
If the result of keyfob function check is OK, keyfob is not malfunc-
tioning.BL-65
2. Check BCM and keyless receiver.BL-66
The new ID of keyfob cannot be entered.1. Keyfob battery and function check (use Remote Keyless Entry
Tester J-43241)
NOTE:
If the result of keyfob function check is OK, keyfob is not malfunc-
tioning.BL-652. Key switch and key lock solenoid (insert) checkBL-62
3. Door switch checkBL-63
4. ACC power checkBL-68
5. Replace BCM.BCS-19
Door lock or unlock does not function.
(If the power door lock system does not operate
manually, check power door lock system. Refer to
BL-16, "
POWER DOOR LOCK SYSTEM" )1. Keyfob battery and function check (use Remote Keyless Entry
Tester J-43241)
NOTE:
If the result of keyfob function check is OK, keyfob is not malfunc-
tioning.BL-65
2. Replace BCM.BCS-19
Hazard and horn reminder does not activate prop-
erly when pressing lock or unlock button of keyfob.1. Check hazard and horn reminder mode with CONSULT-II
NOTE:
Hazard and horn reminder mode can be changed.
First check the hazard and horn reminder mode setting.BL-57
2. Door switch checkBL-63
3. Replace BCM.BCS-19
Page 826 of 3371
REMOTE KEYLESS ENTRY SYSTEM
BL-61
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
Hazard reminder does not activate properly when
pressing lock or unlock button of keyfob.
(Horn reminder OK)1. Check hazard reminder mode with CONSULT-II
NOTE:
Hazard reminder mode can be changed.
First check the hazard reminder mode setting.BL-57
2. Check hazard function with hazard switch —
3. Replace BCM.BCS-19
Horn reminder does not activate properly when
pressing lock or unlock button of keyfob.
(Hazard reminder OK)1. Check horn reminder mode with CONSULT-II
NOTE:
Horn reminder mode can be changed.
First check the horn reminder mode setting.BL-57
2. Check horn function with horn switch —
3. IPDM E/R operation checkBL-68
4. Replace BCM.BCS-19
Back door open/close operation is not carried out
with keyfob operation.
(The automatic back door system is normal.)1. Keyfob battery and function check (use Remote Keyless Entry
Tester J-43241)BL-652. Key switch (insert) checkBL-62
3. Check that glass hatch is closed —
4. Remote keyless entry receiver systemBL-68
5. Replace BCM.BCS-19
Room lamp, ignition keyhole illumination and step
lamp operation do not activate properly.1. Room lamp operation checkBL-70
2. Ignition kehole illumination operation checkBL-70
3.Step lamp operation checkLT- 1 3 0
4. Door switch checkBL-63
5. Replace BCM.BCS-19
Panic alarm (horn and headlamp) does not activate
when panic alarm button is continuously pressed.1. Keyfob battery and function check (use Remote Keyless Entry
Tester J-43241)
NOTE:
If the result of keyfob function check is OK, keyfob is not malfunc-
tioning.BL-65
2. Key switch and key lock solenoid (insert) checkBL-62
3. Replace BCM.BCS-19
Auto door lock operation does not activate properly.
(All other remote keyless entry functions OK.)1. Check auto door lock operation mode with CONSULT-II
NOTE:
Auto door lock operation mode can be changed.
First check the auto door lock operation mode setting.BL-57
2. Replace BCM.BCS-19
Keyless power window down (open) operation does
not activate properly.
(All other remote keyless entry functions OK.)1. Check power window down operation mode with CONSULT-II
NOTE:
Power window down operation mode can be changed.
First check the power window down operation mode setting.BL-57
2. Check power window function with switch —
3. Replace BCM.BCS-19
Symptom Diagnoses/service procedureReference
page
Page 908 of 3371
IVIS (INFINITI VEHICLE IMMOBILIZER SYSTEM-NATS)
BL-143
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
6. Touch "JA60" and "OK" on "VEHICLE SELECT" screen. For cancelling touch "CANCEL" on "VEHICLE
SELECT" screen.
NOTE:
Confirm vehicle model on IDENTIFICATION PLATE. Refer to
GI-46, "
Model Variation"
7. Select “NATS V.5.0”.
If “NATS V5.0” is not indicated, go to GI-39, "
CONSULT-II Data
Link Connector (DLC) Circuit" .
8. Perform each diagnostic test mode according to each service
procedure.
For further information, see the CONSULT-II Operation Manual
NATS-IVIS/NVIS.
CONSULT-II DIAGNOSTIC TEST MODE FUNCTION
NOTE:
When any initialization is performed, all IDs previously registered will be erased and all NATS ignition keys
must be registered again.
The engine cannot be started with an unregistered key. In this case, the system will show “DIFFERENCE
OF KEY” or “LOCK MODE” as a self-diagnostic result on the CONSULT-II screen.
In rare case, “CHAIN OF ECM-IMMU” might be stored as a self-diagnostic result during key registration
procedure, even if the system is not malfunctioning.
LKIA0606E
SEL027X
SEL150X
CONSULT-II DIAGNOSTIC TEST
MODEDescription
C/U INITIALIZATIONWhen replacing any of the following components, C/U initialization and re-registration of all
NATS ignition keys are necessary.
[(NATS ignition key/ BCM/ ECM]
SELF-DIAG RESULTSDetected items (screen terms) are as shown in the chart.
Refer to BL-144, "
IVIS (NATS) SELF-DIAGNOSTIC RESULTS ITEM CHART" .
Page 923 of 3371
BL-158
HOMELINK UNIVERSAL TRANSCEIVER
Revision: August 20072004 QX56
Trouble DiagnosesEIS0 02 U2
DIAGNOSTIC PROCEDURE
SYMPTOM: Transmitter does not activate receiver.
Before conducting the procedure given below, make sure that system receiver (garage door opener, etc.)
operates with original, hand-held transmitter. If NG, receiver or hand-held transmitter is at fault, not vehicle
related.
1. ILLUMINATE CHECK
Turn ignition switch OFF.
Does amber light (LED) of transmitter illuminate when any but-
ton is pressed?
YES or NO
YES >> GO TO 2.
NO >> GO TO 3.
2. TRANSMITTER CHECK
Check transmitter with Tool. For details, refer to Technical Service Bulletin.
OK or NG
OK >> Receiver or hand-held transmitter malfunction, not vehicle related.
NG >> Replace transmitter.
3. POWER SUPPLY CHECK
1. Disconnect transmitter.
2. Check voltage between HomeLink® universal transceiver connector R106 terminal 1 and ground.
OK or NG
OK >> GO TO 4.
NG >> Repair or replace fuse or harness.
4. GROUND CIRCUIT CHECK
Check continuity between HomeLink® universal transceiver connector R106 terminal 2 (B) and body ground.
OK or NG
OK >> Replace HomeLink® universal transceiver.
NG >> Repair or replace harness.
LIIA1466E
1 (Y/R) - Ground : Battery voltage
LIIA1467E
2 (B) - Ground : Continuity should exist.
LIIA2039E
Page 932 of 3371
BODY REPAIR
BL-167
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
Corrosion ProtectionEIS002U5
DESCRIPTION
To provide improved corrosion prevention, the following anti-corrosive measures have been implemented in
NISSAN production plants. When repairing or replacing body panels, it is necessary to use the same anti-cor-
rosive measures.
ANTI-CORROSIVE PRECOATED STEEL (GALVANNEALED STEEL)
To improve repairability and corrosion resistance, a new type of anti-
corrosive precoated steel sheet has been adopted replacing conven-
tional zinc-coated steel sheet.
Galvannealed steel is electroplated and heated to form Zinc-iron
alloy, which provides excellent and long term corrosion resistance
with cationic electrode position primer.
Nissan Genuine Service Parts are fabricated from galvannealed steel. Therefore, it is recommended that
GENUINE NISSAN PARTS or equivalent be used for panel replacement to maintain the anti-corrosive perfor-
mance built into the vehicle at the factory.
PHOSPHATE COATING TREATMENT AND CATIONIC ELECTRODEPOSITION PRIMER
A phosphate coating treatment and a cationic electrode position primer, which provide excellent corrosion pro-
tection, are employed on all body components.
CAUTION:
Confine paint removal during welding operations to an absolute
minimum.
Nissan Genuine Service Parts are also treated in the same manner. Therefore, it is recommended that GENU-
INE NISSAN PARTS or equivalent be used for panel replacement to maintain anti-corrosive performance built
into the vehicle at the factory.
PIIA0093E
PIIA0095E
Page 959 of 3371
BL-194
BODY REPAIR
Revision: August 20072004 QX56
Follow the specifications for the proper welding pitch.
Unit:mm
Foam RepairEIS002UB
During factory body assembly, foam insulators are installed in certain body panels and locations around the
vehicle. Use the following procedure(s) to replace any factory-installed foam insulators.
URETHANE FOAM APPLICATIONS
Use commercially available spray foam for sealant (foam material) repair of material used on vehicle. Read
instructions on product for fill procedures.
FILL PROCEDURES
1. Fill procedures after installation of service part.
–Remove foam material remaining on vehicle side.
–Clean area in which foam was removed.
–Install service part.
–Insert nozzle into hole near fill area and fill foam material or fill in enough to close gap with the service
part.
2. Fill procedures before installation of service part.
–Remove foam material remaining on vehicle side.
–Clean area in which foam was removed.
–Fill foam material on wheelhouse outer side.
NOTE:
Fill in enough to close gap with service part while avoiding
flange area.
–Install service part.
NOTE:
Refer to label for information on working times.Thickness (t)
Minimum pitch ( )
0.6 (0.024)
0.8 (0.031)
1.0 (0.039)
1.2 (0.047)
1.6 (0.063)
1.8 (0.071)10 (0.39) or over
12 (0.47) or over
18 (0.71) or over
20 (0.79) or over
27 (1.06) or over
31 (1.22) or over
PIIA0148E
LIIA1081E
LIIA1082E
Page 960 of 3371
BODY REPAIR
BL-195
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
Replacement OperationsEIS002UC
DESCRIPTION
This section is prepared for technicians who have attained a high level of skill and experience in repairing col-
lision-damaged vehicles and also use modern service tools and equipment. Persons unfamiliar with body
repair techniques should not attempt to repair collision-damaged vehicles by using this section.
Technicians are also encouraged to read Body Repair Manual (Fundamentals) in order to ensure that the orig-
inal functions and quality of the vehicle can be maintained. The Body Repair Manual (Fundamentals) contains
additional information, including cautions and warnings, that are not including in this manual. Technicians
should refer to both manuals to ensure proper repairs.
Please note that this information is prepared for worldwide usage, and as such, certain procedures may not
apply in some regions or countries.
Page 962 of 3371
BODY REPAIR
BL-197
C
D
E
F
G
H
J
K
L
MA
B
BL
Revision: August 20072004 QX56
Front pillar butt joint can be determined anywhere within shaded
area as shown in the figure. The best location for the butt joint is
at position A due to the construction of the vehicle. Refer to the
front pillar section.
Determine cutting position and record distance from the locating
indent. Use this distance when cutting the service part. Cut outer
front pillar over 60 mm above inner front pillar cut position.
Prepare a cutting jig to make outer pillar easier to cut. Also, this
will permit service part to be accurately cut at joint position.
An example of cutting operation using a cutting jig is as follows.
1. Mark cutting lines.
A: Cut position of outer pillar
B: Cut position of inner pillar
2. Align cutting line with notch on jig. Clamp jig to pillar.
3. Cut outer pillar along groove of jig. (At position A)
4. Remove jig and cut remaining portions.
5. Cut inner pillar at position B in same manner.
PIIA0150E
PIIA0151E
PIIA0152E
PIIA0153E